Rooms need an actual clean not quick wipe down. Dust behind bed on bedshirt and food crums,crumbs on bedside table,lightswitches dirty,microwave i dont think has ever been cleaned,bedsheets on 1 bed were inside out and hallways could use a vacuum. But didn't see bedbugs so that's a plus. Staff super friendly and breakfast decent(toast,bagel,mini muffins,5 individual bowl cereal options,oatmeal packs,yogurt,coffee/tea/oj or apple juice).