Dear Daryal, We're delighted to hear about your positive experience with Connie at Extended Stay America. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words. It's our goal to provide excellent service, and we look forward to welcoming you back for another great stay soon.Sincerely,Hotel Management

Dear Lauren, We sincerely appreciate your feedback about your recent stay with us. It's lovely to hear that our staff provided attentive service to resolve the issue with your room promptly. However, we apologize for the cleanliness concerns you encountered in your initial room and regret any inconvenience it may have caused. Please know that we take your comments seriously and will address them with our housekeeping team. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely,Hotel Management

Dear Suzanne, We apologize for the cleanliness issues you encountered during your stay. This does not meet our standards, and we appreciate you bringing it to our attention. Your feedback will be shared with our housekeeping team to ensure improvements. Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management

Dear Paul, Thank you for your feedback. We appreciate your valuable feedback, as we are dedicated to maintaining a high standard of service for our guests. Thank you for the kind comments about Connie. We are lucky to have him as part of our team. It was a pleasure hosting you at Extended Stay America, and we hope you choose to create more great memories with us whenever your travels bring you back!Sincerely,Hotel Management

Dear Catherine, Thank you for taking the time to write a review of our hotel. We are pleased to receive your positive feedback for our staff's warm and hospitable demeanor. However, we apologize for the inconvenience caused by unwanted pests in your room. Thank you for pointing out that our team was responsive and immediately corrected this for you. We will continue to work hard to deliver outstanding guest service. Thank you again for your candid feedback. We hope to make your next stay with us great in every respect.Sincerely,Hotel Management

Dear Charles, Thank you for your recent stay at our hotel. Please accept our sincere apologies for the inconvenience you encountered during your stay. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management

Dear Kirk, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management

Dear Guest, We are delighted to read that we took the best care of you while you were with us. Attentive service supported by comfortable accommodations sets us apart, and it truly means the world to us that you recognize and value these aspects. Our guests are like family; without you, we wouldn't be able to do what we love every day. Thank you for making this possible for so many of our dedicated and faithful team members. We hope to welcome you back soon to Extended Stay America.Sincerely,Hotel Management

Dear Guest, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay at our location. Your compliments for the staff are appreciated and shared with the entire team. We look forward to welcoming you back.Sincerely,Hotel Management

Dear Avery, Thank you for sharing your recent experience with us. Please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We understand your frustration, and we genuinely regret disappointing you. We are committed to providing a comfortable stay with exceptional service. It was our pleasure to accommodate you, and we hope to see you the next time your travels bring you to our area.Sincerely,Hotel Management

Dear Kristy, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great that you enjoyed your comfortable suite, fully equipped kitchen, and friendly hospitality. Team members like Connie are a perfect example of the passionate and dedicated spirit of service that we value, and we are delighted that our caring hospitality was the highlight of your stay. It was a pleasure hosting your visit, and we hope to welcome you again soon.Sincerely,Hotel Management

Dear Kraig, Thank you for being our guest and informing us about your stay. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We also regret your disappointment with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again.Sincerely, Hotel Management

Dear Alfredo, We are genuinely disappointed to learn about the issues you experienced during your visit. We want to assure you that we take every measure possible to prevent the entrance of outside insects, as you mentioned. Our pest control provider regularly services our hotel to maintain high hygiene standards. However, we will address this matter with them to ensure they take the necessary steps to prevent future issues. We are grateful for your patience, and we hope you will give us another chance to provide you with the seamless and comfortable stay you deserve.Sincerely,Hotel Management

Dear Meliha, Thank you for your review of our hotel. We promise to provide every guest with fresh, clean accommodations. Therefore, we are disappointed this did not occur during your stay and sincerely apologize for the inconvenience caused. We assure you that we are addressing the issues you have raised as we strive to maintain a high-quality standard in all aspects of our business. Thank you again for choosing us; we sincerely hope you will give us another chance to serve you.Sincerely,Hotel Management

Dear Zeniha, We appreciate the feedback you provided us regarding your stay at our hotel. We take pride in providing our guests with the best possible experience, and we regret that we fell short of your expectations. We assure you that we are taking your comments seriously and are actively working to address the issues you have raised. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.Sincerely,Hotel Management

Dear David, Thank you for the excellent review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a significant role in making your stay with us memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Hotel Management

Dear Jennifer, Thank you for sharing your valuable feedback, and we sincerely apologize for the inconvenience you experienced during your stay. We take pest concerns seriously and have immediately addressed this issue with our team. We also appreciate your kind words about our front desk staff, and we're glad they were able to assist you. Please be assured that we are committed to improving our services, including regular pest control measures, to provide a more comfortable and pleasant experience for our guests. We hope you'll consider giving us another chance in the future to show you the positive changes we've made. We look forward to hosting you again soon.Sincerely,Hotel Management

Dear Brittany, Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear our guests notice and appreciate their efforts. We hope you will stay with us again whenever your travel brings you back to the city. Sincerely,Hotel Management

Dear Lisa, Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay and found your suite comfortable and spacious. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely,Hotel Management