I recently stayed at the Extended Stay with the expectation of enjoying the complimentary breakfast they advertised. However, my experience fell short of expectations. The first day, there were muffins and oatmeal but no milk available. On the second day, there was no oatmeal, only muffins. To my disappointment, on the third and fourth days, there were no muffins or oatmeal, and only coffee was available, which was not the minimum breakfast I was expecting.
Additionally, I encountered issues with the room. There was no way to lock the door from the inside, as the lock and groove were misaligned by 3mm, compromising the security and privacy of my stay. Furthermore, the room I was assigned was located near a rear entrance on the second floor, and from 11:00pm to 1:00am, there was constant noise from people opening and closing the door, making it difficult for me to sleep until 1:30am.
As a guest, I had anticipated a minimum level of service, including a decent breakfast and a peaceful night's sleep, but unfortunately, these expectations were not met during my stay at the Extended Stay.
I hope that the hotel takes these issues seriously and takes appropriate measures to improve their breakfast offerings, address the misaligned door lock, and minimize noise disruptions for the comfort of their guests in the future. Overall, my experience at the Extended Stay was disappointing and did not meet my expectations for a comfortable and enjoyable stay.