책상, 암막 커튼, 다리미/다리미판, 무료 유아용 침대
예약 가능 여부 확인

컴포트 인 & 스위트 여행 후기

2.5 out of 5
컴포트 인 & 스위트
3600 Enterprise Dr, Allen Park, MI

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 886개 이용 후기 중 356개" "
평점 8 - 좋아요. 886개 이용 후기 중 258개" "
평점 6 - 괜찮아요. 886개 이용 후기 중 90개" "
평점 4 - 별로예요. 886개 이용 후기 중 78개" "
평점 2 - 너무 별로예요. 886개 이용 후기 중 104개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

Antoinlette

Nothing
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Brandi

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beware of this property very unsafe and dirty. I check into the hotel in the evening. Upon checkin I notice gentlemen loitering in the lobby not to far from the front desk, sitting kinda unseen, but lerking. I was given room 203 on the second floor once entering the room I immediately notice the curtain on window are missing and room is very outdated and has a musty smell the room is facing the back parking and a truck sitting within view of the window curtians. I go to the front desk to let them know and request a new room, the receptionist advised Im sorry im busy, I cant step away. I dont need you to come see the missing curtains. I just need a new room that has curtians for privacy. So I go back to room 203 and take pictures and go back to the front and Im finally given another room. I get a new room 218. Once in the room I notice the room also has a musty smell and crumbs on the desk chair, night stand upon wiping down the night stand with lysol wipes I notice blood all over the gold bed skirt on one of the beds. The blood was all along the bed gold bed skirt. Some of the blood looked new and some looked old. I immediately get my things and leave the room to check out after getting a second room within 15min. I requested a refund and was advised to call back in the morning and request to speak with Tyler. I call the following morning left a message no callback. This by far is the dirtiest hotel i have every stayed at. There were also men loitering in the parking.
2024년 4월에 1박 숙박함
답변 제공: Tyler D. 님, 2024년 4월 11일
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2/10 - 너무 별로예요

Yahaira

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The fire alarm goes off early Saturday morning. I make my way down to the lobby and people are eating breakfast like nothing happened. Not one single employee gave instructions or information about what’s happening. Later that night the water in the shower was freezing cold… mind you I had only timed the hit water on.
2024년 4월에 2박 숙박함
답변 제공: Tyler D. 님, 2024년 4월 11일
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10/10 - 훌륭해요

Andrew

2024년 4월에 1박 숙박함

4/10 - 별로예요

TIffani

아이를 동반한 가족 여행
Microwave did not work, staff unhelpful no towel by pool 2 hr wait
2024년 3월에 1박 숙박함
답변 제공: Tyler D. 님, 2024년 4월 11일
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10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The complimentary breakfast was delicious.I will be back.
2024년 3월에 2박 숙박함
답변 제공: Tyler D. 님, 2024년 4월 2일
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4/10 - 별로예요

Christina

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
This is a nice property but it needs a renovation. The jacuzzi suite I stayed in had tape on the walls like there was a party, there was water in the jacuzzi, there were scuffs all over the walls (needs to be patched up and repainted), no remote to the fireplace, the tv hides a mess behind it, the pool looked dirty(green).
2024년 3월에 1박 숙박함
답변 제공: Tyler D. 님, 2024년 4월 2일
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4/10 - 별로예요

Jaylan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
DO NOT STAY HERE!!! I was without a door knob for 4 days on the bathroom i kept asking and they did nothing for it. Also when you request towels they didnt bring them or when you went to the desk the would want you to carry wet dirty towels to the front desk!!!!! THIS PLACE WAS A HOT MESS
2024년 3월에 3박 숙박함
답변 제공: Tyler D. 님, 2024년 4월 2일
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2/10 - 너무 별로예요

Shalimar

2024년 3월에 1박 숙박함

4/10 - 별로예요

Monique

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Khalid

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Dated, old interior with musty old carpet. Keys kept on not working. I had to change them twice and only stayed here 2 days
2024년 3월에 2박 숙박함
답변 제공: Tyler D. 님, 2024년 4월 2일
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8/10 - 좋아요

Parnell 님, San Antonio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice
2024년 2월에 2박 숙박함
답변 제공: Tyler D. 님, 2024년 4월 2일
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4/10 - 별로예요

Priyanka

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Tyler D. 님, 2024년 4월 2일
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2/10 - 너무 별로예요

Yasmine

2024년 3월에 1박 숙박함
답변 제공: Tyler D. 님, 2024년 4월 2일
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10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Staff very nice
2024년 3월에 1박 숙박함
답변 제공: Tyler D. 님, 2024년 3월 8일
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2/10 - 너무 별로예요

Amena

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Tyler D. 님, 2024년 3월 8일
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4/10 - 별로예요

angelica

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was not what I expected and my jetted tub was cracked and my sheets where stained and holes in the walls
2024년 2월에 1박 숙박함
답변 제공: Comfort Inn 님, 2024년 2월 28일
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2/10 - 너무 별로예요

Lamont

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty bed skirt, wrinkled sheets, extremely bad odor, dirty tub, roach on the wall, leftover food from past guests in the refrigerator, had to reactivate key cards every time we came back in the hotel. Remote control to the tv worked sometimes. No access to the alleged wifi.
2024년 2월에 4박 숙박함
답변 제공: Comfort Inn 님, 2024년 2월 28일
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6/10 - 괜찮아요

gena

2024년 2월에 1박 숙박함
답변 제공: Tyler D. 님, 2024년 4월 2일
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6/10 - 괜찮아요

Sarah

가족 여행
좋아요: 직원 및 서비스
It was decent but we got a room with hot tub and it was not big enough for two people. Also the smell of majauana was strong in the halls and in our room.
2024년 2월에 1박 숙박함
답변 제공: Tyler D. 님, 2024년 2월 19일
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2/10 - 너무 별로예요

Erin

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed bugs. Actually alive and crawling in the sheets. Shower cap left under a pillow. We left after an hour. Staff was nice and understanding. They issued a refund
2024년 2월에 2박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 2월 9일
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4/10 - 별로예요

Nathan

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Light bulbs didn’t work. Room was Sus
2024년 2월에 1박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 2월 5일
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10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스
Everyone is very nice
2024년 2월에 1박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 2월 9일
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2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The person above me had music loud from the time I arrived until i left. I called the front desk from 6-8 no answer I finally got up went down to desk told lady she said she would take care of it maybe she could not find the person but i find that hard because ahe knocked on the doors yesterday to find bad kids ao she could have knocked or even went up there to find the noise very disappointed
2024년 1월에 1박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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2/10 - 너무 별로예요

Froylan

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The TV's and phones did not work so we had to walk to the front desk via the outdoors (multiple entrances) to try to get our room swiched in sub zero temperature. Everything in the room was dusty and felt dirty, you can tell they have not done a deep clean in a while. Rooms have super dim lighting and location is sucluted making it feel unsafe/creepy. When addressing these conserns with Comfort Inn & Suites would not accomidate a new room or refund. Will never go back!
2024년 1월에 1박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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6/10 - 괜찮아요

Skeeter

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
Nice staff
We spent the night to go to the Lions game. The staff was amazing. The cable was out due to the weather. The room was ok.
2024년 1월에 1박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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2/10 - 너무 별로예요

Devon

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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2/10 - 너무 별로예요

Lisa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not the best neighborhood
2024년 1월에 1박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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6/10 - 괜찮아요

Maryren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
unexpected let down
This was a 2 day mini vacation with the kids. we love going to this particular hotel location. unfortunatly or stay was not that good this time. The windows had cracks in the seal and the windows were all wet, which adds to the next issus of the mold, there was mod all on the walls and curtain and darkening blinds in the room. like i said in the begining, love this hotel but just a bad room this time.
2024년 1월에 2박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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6/10 - 괜찮아요

Casey

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room had rice left on the table. Half roll of toilet paper in the whole room. Locked me out of my room after day 1 had to walk in the cold to go get my key to work. Parking lot filthy. Hallways dirty.
2023년 12월에 2박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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10/10 - 훌륭해요

Delmonique

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Peaceful and Safe
2023년 12월에 2박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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4/10 - 별로예요

TaShell

2023년 12월에 2박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was not very clean in need of updates immediately and service was horrible toilet was clogged was told to come get a plunger and fix it myself. Use to be very nice I suggest new management and decor update..
2023년 12월에 1박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 2월 5일
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10/10 - 훌륭해요

Marcus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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4/10 - 별로예요

Subhi 님, London

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Need more attention to cleanliness.
2023년 12월에 2박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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10/10 - 훌륭해요

Fawaz 님, Midland

2023년 12월에 1박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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10/10 - 훌륭해요

Terrill

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty Couch
The room couch was dirty. Ended up putting an extra sheet just to sit on it.
2023년 12월에 2박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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6/10 - 괜찮아요

Barbara

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Although our stay was GREAT... it COULD have been AWESOME .... BUT!!! THE HOT TUB DID NOT WORK -THE FIREPLACE DID NOT WORK-THE PHONE IN THE BEDROOM DID NOT WORK-NO DRYER IN THE BATHROOM-ALL WERE TAKEN TO THE MGR *Verified unknowingly by the the person that checked me out*
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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6/10 - 괜찮아요

Ty-Monae

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Initially checking in things went okay. I was given “my” room key and went to said room only to find it was someone else’s room. Anything could have went completely wrong with that mishap and that’s just not safe for anybody involved. I was given another room but I didn’t feel safe at all thinking that they could give someone a key to my room as well. It also wasn’t the cleanest the jet tub was filthy I had to put in extra leg work to clean everything myself before use .. but my main issue honestly was the room mix up . Everything else was okay.
2023년 12월에 1박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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10/10 - 훌륭해요

Annia 님, Detroit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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8/10 - 좋아요

Marcia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room was amazing. The area was very noisy you can hear people in the other rooms & outside.
2023년 12월에 1박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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10/10 - 훌륭해요

Joanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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2/10 - 너무 별로예요

Noureddin

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was broken, the toilet is not working, no help for maintenance, air conditioning is blowing cold, my kids got flu, noise with high way trucks.
2023년 12월에 2박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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8/10 - 좋아요

Heiko

2023년 12월에 2박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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10/10 - 훌륭해요

Brianna

연인과의 여행
좋아요: 편의 시설/서비스
Staff was very friendly property was very clean. Only negative was that the fire place did not work
2023년 12월에 1박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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4/10 - 별로예요

Sandres

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Was
2023년 12월에 1박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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10/10 - 훌륭해요

Likitha

2023년 11월에 1박 숙박함
답변 제공: Comfort Inn and Suites Staff 님, 2024년 1월 29일
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10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was comfortable and clean. Staff was friendly. Breakfast was very good. The pool area could have been cleaner/better maintained. The fitness room was underwhelming but operational. It is a very convenient location for easy access to downtown Detroit.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Nuno

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함