로비

하워드 존슨 바이 윈덤 로뮬러스 디트로이트 메트로 에어포트 여행 후기

2 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 1000개 이용 후기 중 258개" "
평점 8 - 좋아요. 1000개 이용 후기 중 240개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 178개" "
평점 4 - 별로예요. 1000개 이용 후기 중 131개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 193개" "

6.4/10

청결 상태

7.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: The Howard Johnson Romulus team. 님, 2024년 4월 21일
Thank you for the opportunity to serve you. We are happy you enjoyed your stay and are looking forward to your next visit .

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in clerk very courteous. Very ckean room. Comfortable bed. Grest price.
2024년 4월에 1박 숙박함
답변 제공: The Howard Johnson Romulus Team 님, 2024년 4월 16일
Thank you for your feedback. we are happy you were satisfied with our services. We look forward to serving you again in the future.

2/10 - 너무 별로예요

DAVON THOMAS

별로예요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff deserves a raise 💯
2024년 3월에 2박 숙박함
답변 제공: The Howard Johnson Romulus Team 님, 2024년 4월 16일
Thank you for you feedback, We take pride in the hospitality spirit of our staff, and will be sure to share your comments with them. We look forward to serving you again in the future.

2/10 - 너무 별로예요

Kim

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horribly unsanitary, poorly maintained not family friendly facilities very poorly managed. Untrustworthy
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Markeyta

연인과의 여행
좋아요: 편의 시설/서비스
Great rooms
2024년 3월에 1박 숙박함
답변 제공: The Howard Johnson Romulus Team. 님, 2024년 3월 29일
Thank you for your feedback. We are happy you enjoyed your stay at our hotel. We look forward to serving you again in the future.

8/10 - 좋아요

Syed Manzoor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was everything available like facewash and shampoo but toothpaste was missing, having toothpaste would be a great.
2024년 3월에 1박 숙박함
답변 제공: The Howard Johnson Romulus team. 님, 2024년 3월 29일
Thank you for the feedback, we are happy you enjoyed the amenities in the room. Just a note , we do have toothbrush at the front desk upon request. Please let our staff know if you need anything next time you stay with us . We will be happy to help.

10/10 - 훌륭해요

Akil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
DEPOSIT WAS REASONABLE FOR ONCE AND STAFF VERY PROFESSIONAL AND ROOM VERY CLEAN
2024년 3월에 1박 숙박함
답변 제공: The Howard Johnson Team. 님, 2024년 3월 15일
Thank you for your feedback. We are happy you found our hotel clean , reasonably priced and felt the hospitality spirit of our team. We work hard everyday to accomplish that. We look forward to your next visit .

8/10 - 좋아요

Lamar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Now they have a $50 dollar deposit I paid cash and got it back at checkout. But all in all my stay was good. 4.5 out 5 for me.
2024년 3월에 1박 숙박함
답변 제공: The Howard Johnson Romulus Team. 님, 2024년 3월 13일
Thank you for staying with us , we hope to see you again soon.

4/10 - 별로예요

Rahim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room and wash room cleaning
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Markeyta

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 3월에 1박 숙박함
답변 제공: The Howard Johnson Romulus Team 님, 2024년 3월 15일
Thank you for your feedback. We are especially happy you enjoyed your stay. We look forward to serving you again In the future.

10/10 - 훌륭해요

Yineli

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Comodo y acojedor
2024년 2월에 4박 숙박함
답변 제공: The Howard Johnson Team 님, 2024년 3월 8일
Hello Yineli, thank you for your review. We are very happy you enjoyed your stay.Thank you for staying with us, and we look forward to your next visit .

10/10 - 훌륭해요

Lia

2024년 2월에 1박 숙박함
답변 제공: The Howard Johnson team. 님, 2024년 3월 21일
Thank you for your feedback. We are happy you enjoyed your stay and look forward to your next visit .

10/10 - 훌륭해요

Denise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to airport and restaurant… staff very friendly, and willing to help in anyway comfortable …felt safe there
2024년 2월에 1박 숙박함
답변 제공: The Howard Johnson Team. 님, 2024년 3월 8일
Hello Denise , thank you for the feedback. We are happy you found our hotel of value. We look forward to seeing you again soon.

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nice
답변 제공: The Howard Johnson team 님, 2024년 3월 8일
Hello Angela , thank you for your feedback. We are happy you enjoyed your stay with us . We look forward to serving you again in the future .

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fair prices and quiet and you can walk to Breakfast
2024년 2월에 2박 숙박함
답변 제공: The Howard Johnson Romulus team. 님, 2024년 3월 8일
Hello Angela; thank you for the review .we are happy you enjoyed your stay at our hotel. We look forward to seeing you again soon.

8/10 - 좋아요

Johnn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Shawnettia

별로예요: 청결 상태, 직원 및 서비스
I came to this property on a Friday, which me & my kids were coming to visit family, I had book our stay over Expedia which I paid for in full when I got to the hotel I was told they required a deposit which I paid, when I entered the room room no bagsin the garbage cans, nor did the tv work I had to contact front front desk for the to come up only to know the remote wasn’t programmed to the tv, which inconvenience me & my kids..
2024년 2월에 2박 숙박함
답변 제공: The Howard Johnson team. 님, 2024년 3월 15일
Dear guest, thank you for your feedback on your recent stay at our hotel, we appreciate that very much as it is the best way for us to know where we need to improve. I’mSorry for the hassle with the tv, and I’m glad that our front desk was able to help. It is our hopeThat you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

Shawnettia

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I paid for my room in full online once I reached to check in told me I needed a deposit which it doesn’t state on wedsite… so I stayed in lobby for 2 hours contacting who I book thru & always explaining to the front desk assistant Kevin that I wasn’t aware…. No one had a consultation for me nor did they did anything to help me
2024년 2월에 1박 숙박함
답변 제공: Howard Johnson Gm 님, 2024년 2월 6일
Hello Shawnettia, thank you for the feedback and we are sorry for the hassle with the deposit but as the signs at the property shows, we do have a 50 dollar deposit requirement. We hope for a smoother check in next time .

4/10 - 별로예요

Charles

출장 여행
별로예요: 편의 시설/서비스
Room was relatively clean, just had a strong smell of smoke.
2024년 2월에 2박 숙박함
답변 제공: The Howard Johnson Romulus team. 님, 2024년 3월 15일
Thank you for your feedback. Cleanliness is our priority and we work hard to maintain a clean and smoke free facility. Our hotel is smokeFree and we do our best to not allow anyone to abuse wiht the policy. I hope you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Kaitlin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: HOWARD JOHNSON GM 님, 2024년 2월 6일
Hello Kaitlin, thank you for your feedback, we are happy you enjoyed your stay at our hotel.We look forward to your next visit with us.

6/10 - 괜찮아요

Denholm

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Rooms were worn out. Headboard gad vinyl pealing, shower tile was cracked
2024년 1월에 1박 숙박함
답변 제공: Howard Johnson Team. 님, 2024년 2월 6일
Dear Denholm, we appreciate the feedback, it is through guest feedback that we are able to improve. Rest assured these will be addressed with the right department . We hope to see you soon so you can see the improvements .

10/10 - 훌륭해요

Benedict

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Recomendado
2024년 1월에 7박 숙박함
답변 제공: Howard Johnson Team 님, 2024년 2월 6일
Hello Douglas, thank you for your feedback. We are happy your stay with us went well. We look forward to your next stay with us.

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have redecorate the property it's really clean and nice
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 25일
Dear Angela, thank you for your review, We are thrilled you enjoyed your stay and that you are happy with our improvement's of the property. Thank you for staying with us, and we look forward seeing you again.

8/10 - 좋아요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast could have had more choices…very limited
2023년 12월에 1박 숙박함
답변 제공: HOWARD JOHSON TEAM 님, 2024년 1월 25일
Hi Margaret, thank you for your feedback, we appreciate the feedback, as its the best way for us to improve. Among the improvements we are making, the breakfast menu is something we are making changes too as well. Thank you again for staying with us, and we hope to see you again soon.

6/10 - 괜찮아요

Kelly

좋아요: 직원 및 서비스
Comfortable and conveniently located near the airport!
답변 제공: HOWARD JOHNSON ROMULUS TEAM 님, 2024년 1월 25일
hello Kelly, thank you for your review, we are happy you found our hotel to be convenient to your travel needs. We look forward to your next stay with us.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel para descansar una o dos noches
Mi opinión es que este hotel es muy bueno para estar una noche, está súper cerca del aeropuerto y dan el servicio de llevarte sin costo extra. Cuenta con un desayuno básico de 5am a 9 AM (fruta, cereal, leche, pan, café, jugo.) No cuenta con servicio de limpieza diaria, si estás dos noches o más no te limpian el cuarto , pero si te dan toallas, papel o lo que necesites sin problema, en mi caso el segundo día pedí si me podían barrer un poco y amablemente me apoyaron con eso. Es un hotel antiguo pero están remodelando poco a poco, desde septiembre entraron nuevos dueños y va mejorando el hotel . Eh llegado varias veces para dormir y tomar mi vuelo al día siguiente y todo bien
2024년 1월에 4박 숙박함
답변 제공: HOWARD JOHNSON ROMULUS TEAM 님, 2024년 1월 25일
Dear Guest, thank you for taking the time to rate your stay at our hotel. We are thrilled you enjoyed your stay and look forward to seeing you in the future.

8/10 - 좋아요

Doris

2024년 1월에 1박 숙박함

8/10 - 좋아요

adrian

출장 여행
좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: HOWARD JOHNSON ROMULUS TEAM 님, 2024년 1월 25일
Hello Adrian, thank you for rating your visit at out hotel. We are especially happy you enjoyed your stay. We look forward to your next visit.

8/10 - 좋아요

Dwight

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: HOWARD JOHNSON ROMULUS TEAM 님, 2024년 1월 25일
Hello Dwight, thank you for taking the time to rate your visit at our hotel.We are especially happy you enjoyed the stay and look forward to your next booking with us.

10/10 - 훌륭해요

Reba

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a great choice, I would recommend it!
2023년 12월에 1박 숙박함
답변 제공: HOWARD JOHNSON ROMULUS TEAM 님, 2024년 1월 25일
Hello Reba, Thank you for taking the time to rate your visit at our hotel. We are thrilled that we meet and exceeded your expectations. We look forward to your next visit.

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was dirty , charged me a $150 smoking fee when I didn’t even smoke in the room
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 23일
Hello John, as front desk staff explained to you, our facility is smoke free, of any time of smoking, and we try to keep it that way. In addition on the registration card you signed it clearly states that any type of smoking in the room isnt allowed and that you would be charged a 150.00 fee .Its unfortunately that we get a poor review because you decided to smoke in the room. Thanks for staying with us,

2/10 - 너무 별로예요

Sarah

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not worth the bargain
I don’t typically leave reviews, and I wasn’t expecting a whole lot for $60–just a place to sleep before a flight. But the room was infested with cockroaches. Disgusting.
2023년 12월에 1박 숙박함
답변 제공: HOWARD JOHNSON ROMULUS TEAM 님, 2024년 1월 25일
Sarah, please accept our apologizes that we did not meet your expectations. I do want to inform you that our property gets treated regularly by pest control professionals but part of our property is outdoor and sometime it can be to where some insects could sneaked in if the door is opened. In addition, we have made note of this and will be sure that we do what is in our power to avoid any issues in the future. We hope that you will give us the chance to serve you again in the future.

2/10 - 너무 별로예요

Cinderella

단체 여행
좋아요: 편의 시설/서비스
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

ANGELA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay! The front desk lady was amazing and funny! We will be back!!
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Tina

가족 여행
좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Breonna

2023년 11월에 3박 숙박함

8/10 - 좋아요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Jjjjjjjjjjjjjjjjjjjjjjjjjj
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Shafaye

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Thank you for your review

8/10 - 좋아요

Mike

좋아요: 청결 상태
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

April

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was really cold and floor was even colder!!!!
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Thank you for your feedback we always look for improvement.

2/10 - 너무 별로예요

aaron

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never staying again.
They do not clean their rooms on weekends. Bathroom was dirty and the matress had menstrual stains . They switched us rooms but b the new room had a broken tv and was also just as dirty. No discount was given for the poor service.
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
thank you for your feedback we are always looking for improvement

10/10 - 훌륭해요

Kevin

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Diane 님, Kerrville

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay! Looking forward to rebooking
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Thank you for your review we hope to see you again

4/10 - 별로예요

James

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had roaches in the bathroom. The mattresses were filthy. Would never recommend them. I never complain about anything but this should have been a refund situation They didn’t see it that way, unfortunately. Stay away from this properry!
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
thank you for your feedback we are always looking for ways to improve

6/10 - 괜찮아요

Catherine

좋아요: 청결 상태
Room was dated but clean.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
thank you for your review

6/10 - 괜찮아요

Gayanne

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Shabby
We arrived Friday at about 8:00 p.m. on a busy Michigan Football weekend. There was a line at the desk and only one clerk. Management should have anticipated the need for more than one clerk. When we finally checked in (45 minutes later,) there was a line of six very unhappy people behind us. We missed dinner because the only restaurant within walking distance closed at 9:00 p.m. The shabbiness of the room was evident when we walked in the door. We spotted two cockroaches - one on the phone and one on the toilet. The one large chair in the room had ripped underside lining material hanging down on the floor. The small lumbar accent pillow on the bed was torn apart on one end with the stuffing hanging out and had a second large tear in the material next to the zipper. We killed a third cockroach later in the evening, which gave us the creeps all night. The TV made annoying loud clicking noises when the sound was on. The next morning we complained and to their credit the staff was very responsive. They gave us a can of bug spray (it was handy so obviously they knew this was an ongoing problem) and brought up a new TV. We sprayed in the morning but when we returned from the game there was another one on the wall. At least the hot breakfast each morning was good.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Brandy

좋아요: 청결 상태
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Brandon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay there was terrible had to change room 3xs due to dirty bathrooms then I checked out a day early they tried to charge me 24 hrs laters saying the room smelled like smoke and I don’t even smoke will never stay there again
2023년 11월에 3박 숙박함