I booked through expedia, and the front desk took over 30 minutes to figure out my reservation. I refused my first room with a broken window, dirty refrig & microwave as well as general lack of cleaning. The "upgraded" room they offered was not dusted for a very long time, had ashes in front of the tv and the floor wasn't clean. I did not stay. The housekeeper argued that it was clean and the manager was rude. The general manager is yet to contact me for a refund, as I did not stay.