오리/거위털 이불, 책상, 노트북 작업 공간, 암막 커튼
예약 가능 여부 확인

퀄리티 인 앤드 스위츠 디트로이트 메트로 에어포트 여행 후기

2.5 out of 5
퀄리티 인 앤드 스위츠 디트로이트 메트로 에어포트
9555 Middlebelt Rd, Romulus, MI

이용 후기

6.0
평점 10 - 훌륭해요. 1001개 이용 후기 중 183개" "
평점 8 - 좋아요. 1001개 이용 후기 중 202개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 196개" "
평점 4 - 별로예요. 1001개 이용 후기 중 176개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 244개" "

5.8/10

청결 상태

6.8/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

6/10 - 괜찮아요

Juan Luis

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good option if you are going to take a flight very early in the morning, but it was dirty, the room was average and some, looks like they are re-modeling and making some rooms, hope in the future was better.
2024년 3월에 1박 숙박함
답변 제공: CJ 님, 2024년 4월 21일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

4/10 - 별로예요

Jessica

2024년 4월에 1박 숙박함
답변 제공: CJ 님, 2024년 4월 21일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

6/10 - 괜찮아요

Christine

별로예요: 청결 상태, 숙박 시설 상태 및 시설
After three years still under construction rooms are a mess, they missed my wake up call.
2024년 4월에 1박 숙박함
답변 제공: CJ 님, 2024년 4월 21일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

2/10 - 너무 별로예요

Martin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was given a room that opens directly into the lobby, you could hear everyone talking outside, watching tv and checking in. The mirror was smudged everywhere. The blankets had brown/black marks covering about a 2-3 square foot area, the side table was covered in gunk and still wet, the drawer to that table was broken open, with a white grainy substance all over it. I immediately left, checked out and submitted a refund request. Don’t stay here, you will have a better experience anywhere else.
2024년 4월에 1박 숙박함
답변 제공: CJ 님, 2024년 4월 15일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

6/10 - 괜찮아요

Kelsie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Room was clean, staff was friendly and provided proper and clear information when needed. Currently in renovations and a lot of mess around the property
2024년 4월에 1박 숙박함
답변 제공: CJ 님, 2024년 4월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

Katherine

단체 여행
별로예요: 편의 시설/서비스
The rating on the app must have been very outdated. Either the property was being renovated or condemned. The hallway carpet had cardboard and duct tape over a transition area, hallway carpet was filthy, window drape hanging off one end, shear torn, tub no finish left on it. Check in was on at a card table but staff was very friendly. They put us on a quiet floor, hate to guess what was happening elsewhere. We had no choice but to stay as late & no cancellations. Heating smelled awful so slept in clothes and was cold all night.
2024년 4월에 1박 숙박함
답변 제공: CJ 님, 2024년 4월 10일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.

8/10 - 좋아요

Esteve

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No breakfast, place is not clean overall. Even if there is renovation work still they can maintain a decent level of cleanliness
2024년 3월에 1박 숙박함
답변 제공: CJ 님, 2024년 4월 10일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.

6/10 - 괜찮아요

Brenda

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Está sucio, huele mal, el personal es grosero, no tienen transporte aeropuerto hotel aeropuerto
2024년 3월에 1박 숙박함
답변 제공: CJ 님, 2024년 4월 10일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.

10/10 - 훌륭해요

Jessica

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Floors were not clean like they hadn't been swept, there was hair on the bathroom floor from previous guest. Walls are really thin, could hear the tv next to me all night long.
2024년 3월에 1박 숙박함
답변 제공: CJ 님, 2024년 4월 10일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.

2/10 - 너무 별로예요

Tamiera

2024년 3월에 1박 숙박함
답변 제공: CJ 님, 2024년 4월 10일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.

10/10 - 훌륭해요

Mark

2024년 3월에 2박 숙박함
답변 제공: CJ 님, 2024년 4월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Kostyantyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Location and personal were good but overall condition of the facility is very poor and outdated. Located 5 min driving from airport with plenty of parking.
2024년 3월에 1박 숙박함
답변 제공: CJ 님, 2024년 4월 10일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.

6/10 - 괜찮아요

Erin

It was clean but very run down.
2024년 3월에 1박 숙박함
답변 제공: CJ 님, 2024년 3월 10일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

2/10 - 너무 별로예요

Austin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms being remodeled screws in floor.. supposed to be queen or king its a full size for two grown adults no breakfeast as stated
답변 제공: CJ 님, 2024년 3월 10일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

2/10 - 너무 별로예요

Alexis

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Discourteous front desk. I called prior to arrival asking to confirm free breakfast, and they said yes, it was offered. I show up, and the hotel is completely out of operation - half the rooms are being renovated, there is no breakfast, trash everywhere Dirty walls. No blankets in rooms
2024년 2월에 1박 숙박함
답변 제공: CJ 님, 2024년 3월 8일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.

4/10 - 별로예요

Marci

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They asked for a $120 deposit in cash for incidentals. We would not have chosen this property if we had known that this would be the case.
2024년 2월에 1박 숙박함
답변 제공: CJ 님, 2024년 2월 28일
HELLO BAND GOOD MORNING. WE HAVE A DEPOSIT NO MATTER WHO YOU BOOK THROUGH. ON 3RD IT ALSO STATES THERE IS A 250 DEP FOR INCIDENTALS. WE ONLY CHARGE 100 AT THE HOTEL. THE 4 IS A SERVICE CHARGE FOR THIS AIRPORT PROPERTY. ITS ALWAYS BEST TO CALL THE HOTEL FIRST BEFORE GOING 3RD PARTY. TALKED TO MR HOLMES, PRETTY COOL UNDERSTANDING GUY. YOU HAVE AN AWESOME DAY AS WE WILL DO THE SAME

10/10 - 훌륭해요

Juanita Maria

좋아요: 직원 및 서비스
It's was good
2024년 2월에 2박 숙박함
답변 제공: CJ 님, 2024년 2월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 - 너무 별로예요

Ali

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I had to leave right away the had construction all over the place, and the entire budling full of colorx smell.
2024년 2월에 2박 숙박함
답변 제공: CJ 님, 2024년 2월 28일
We are under construction and making the hotel better ever day. Please come see our newly remodeling Quality Inn in the future

4/10 - 별로예요

Jeanne

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible experience. Loud, dirty, no breakfast though it was advertised. Front desk staff were very nice.
2024년 2월에 1박 숙박함
답변 제공: CJ 님, 2024년 2월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like this hotel cause it's reasonable and I use there shuttle bus to get to hotel
2024년 2월에 1박 숙박함
답변 제공: CJ 님, 2024년 2월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 - 너무 별로예요

Suryakiran Reddy

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor customer service
2024년 2월에 2박 숙박함
답변 제공: CJ 님, 2024년 2월 9일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

2/10 - 너무 별로예요

Nameer

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s the worst experience ever.
2024년 2월에 1박 숙박함
답변 제공: CJ 님, 2024년 2월 7일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: CJ 님, 2024년 2월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Rahmana

2024년 1월에 7박 숙박함
답변 제공: CJ 님, 2024년 4월 10일
thanks

2/10 - 너무 별로예요

Deepak

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: CJ 님, 2024년 1월 29일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There still doing some remodeling but it's quiet and peaceful.
2024년 1월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

greg

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Under construction
2024년 1월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 29일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It's a nice cozy secret getaway
2024년 1월에 2박 숙박함
답변 제공: CJ 님, 2024년 1월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

Rebecca

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Front counter staff not very good with hospitality. Tvending machines in the lobby that they don't want to give change for. Breakfast finishes at nine a m
2024년 1월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 29일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

4/10 - 별로예요

Margaret

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 29일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

2/10 - 너무 별로예요

Laura

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They “upgraded” me to a suite. It was dirty, smelly, ceiling cracked and water stains everywhere. Looked like everything was from a second hand store (maybe 3rd) needs to be sanitized or condemned. Slept in my clothes, shower was falling apart. Only reason I stayed was exhausted from my flights(2) rescheduled over a few days and was sick. Lighting was dim at best (probably trying to conceal state of room) carpet worn thin. Holes in walls everywhere, tub was really bad, toilet paper roll holder was broken so it kept falling off. Don’t book this place.
2024년 1월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 29일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

10/10 - 훌륭해요

Dawn

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Dominique

2024년 1월에 4박 숙박함
답변 제공: CJ 님, 2024년 1월 31일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

Jeffery A

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This property looked to be undergoing renovation, and, boy, does it ever need them. The reception desk was a basically makeshift area of folding tables with a computer, tablet and credit card reader. That said, the staff was friendly and efficient, both upon check in and out. Inside the room, it was clean and free of signs of bedbugs, which I check immediately upon ebtwring any hotel room. It smelled pleasantly clean inside and all was tidy. The mattress seems to have been around since the 1990's, as did all the furniture and drapery. Everything was badly worn, from walls to seating. But it was clean! I booked the King Suite with Jetted Tub. This one is a throwback, for sure! It worked well enough and I thoroughly enjoyed it. In summary, this is not a "Nice" hotel. It's old and worn. But it was clean enough, and the price is reasonable for the older and worn amenities at the property. I would definitely book again if the prices stay low, or if they renovate and don't jack the prices up too much.
2024년 1월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 - 별로예요

Charles

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was very friendly and parking long-term on site was very convenient and affordable, as well as the free shuttle service. But, the hotel is very dirty and partially under construction. We had kids running around over our heads ALL night and therefore couldn't sleep.
2024년 1월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 29일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

6/10 - 괜찮아요

Car

2024년 1월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 21일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

2/10 - 너무 별로예요

Robert

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 21일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.

10/10 - 훌륭해요

Rahmana

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: CJ 님, 2024년 1월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 - 너무 별로예요

Lakisha

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I like the area, because got to watch the airplanes & like the sound of them. Didn't like how we wasn't told they was renovating, so that stop them from able to do breakfast. If I had of known, we could of booked somewhere else. Didn't provide enough towels & toilet tissues in the rooms. Not enough lighting in the rooms. We will not come back. Elevator sounds unsafe as well.
2024년 1월에 2박 숙박함
답변 제공: CJ 님, 2024년 1월 20일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

4/10 - 별로예요

mariel

가족 여행
별로예요: 숙박 시설 상태 및 시설
El hotel está en remodelación, no ofrecen desayuno, y tenía un mal olor en el pasillo y las habitaciones y todo parecía sucio
2024년 1월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 20일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

8/10 - 좋아요

randy

2024년 1월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

Bryon 님, Fenton

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It's OK. They were working on it while I was there so it was not exactly 'clean' because it was in process. Close to the airport with a shuttle...that's what I needed. That's what I got.
2023년 12월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 20일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

2/10 - 너무 별로예요

Justice

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 20일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

10/10 - 훌륭해요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 - 별로예요

Joe

좋아요: 직원 및 서비스
별로예요: 청결 상태
This hotel is currently under a seriously needed renovation. The price is cheap, and you get what you pay for. It's fine if you're just looking for a cheap place to stay that's steps from the airport, but you wouldn't want to spend any more time there than you need. Hopefully the renovation goes well, the staff are wonderful, and deserve a place they don't have to feel like they need to apologize for
2023년 12월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 9일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.

6/10 - 괜찮아요

Dominique

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 9일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

4/10 - 별로예요

akeim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: CJ 님, 2024년 1월 9일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

6/10 - 괜찮아요

June

2023년 12월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 9일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

10/10 - 훌륭해요

DAVID 님, Perrysburg

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: CJ 님, 2024년 1월 9일
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.