외관

리젠타 인 에어포트 방갈로르 여행 후기

4 out of 5
리젠타 인 에어포트 방갈로르
No.15 Down Town Park, Sadahalli Road, Gate, International Airport Road, Bengaluru, Karnataka

이용 후기

6.6
평점 10 - 훌륭해요. 78개 이용 후기 중 18개" "
평점 8 - 좋아요. 78개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 78개 이용 후기 중 18개" "
평점 4 - 별로예요. 78개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 78개 이용 후기 중 12개" "

6.6/10

청결 상태

7.2/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

4.8/10

친환경

이용 후기

4/10 - 별로예요

Alvin

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I believe this is an issue with Expedia, as this is shown on the website as a 4 star hotel. This should be a 1 or at best 2 star hotel.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

nitin

2023년 9월에 1박 숙박함

8/10 - 좋아요

Chandan 님, Chantilly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Near Bangalore airport and is decent hotel to stay for a day or two.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Ramachandran

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Not worth for the money. Not Same as in the photographs
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Christopher 님, Bethesda

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First: they gave us the worst room with noise from rooftop. Then: the 2nd room flooded. 3rd room: was ok but our stay was almost over. 4th: driver taking us to airport tried to extort toll charges even after receptionist confirmed price of transfer was inclusive.
2023년 2월에 2박 숙박함

4/10 - 별로예요

Joseph

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad property with good staff
2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

Shubha

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No clean bedding and bathrooms

4/10 - 별로예요

Rhett

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good staff but not clean, rooms need to be repainted and bathroom door handles not good. Lock to bedroom card was faulty.
2022년 10월에 1박 숙박함
답변 제공: General Manager 님, 2022년 11월 7일
Dear guestPlease accept my sincere apology for the inconvenience. We strive to provide consistent service, and i would request you to please take this as one off instance and it is very unfortunate we were not able to deliver up to your expectation. I request you to give us another chance to serve you and i will ensure you will have a pleasant stay with us. Looking forward to welcome you back to the hotel .Regard'sSubramanya

10/10 - 훌륭해요

Chandrashekar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful friendly staff and service. Room needs more utilities like hooks in bathroom etc
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Dhimant

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
a/c not working properly. t.v. not working , no set top box. no internet
2022년 5월에 2박 숙박함

2/10 - 너무 별로예요

Ashutosh

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not recommended
Whatever is written as a content on hotel.com is far from true. Room was pathetic. Made a mistake in booking this place due to wrong information given on hotel.com
2022년 2월에 1박 숙박함

6/10 - 괜찮아요

Srinivasa

출장 여행
2021년 8월에 1박 숙박함

6/10 - 괜찮아요

Jamrodh

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 1박 숙박함
답변 제공: Arjun Rao 님, 2020년 11월 17일
Dear Guest, Namaste!!! Thank you for having taken your time to provide us with your valuable feedback.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very cooperative and helped me with my request to seal my luggage box.
2020년 1월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2020년 2월 3일
Dear Guest, Namaste!!! Thank you for visiting us at Regenta Inn, Bangalore. I hope we achieved our goal in making your stay memorable by providing outstanding service. We Love to hear your feedback and use it to review and improve our services every day! Regards,

8/10 - 좋아요

Anna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good .
2020년 1월에 1박 숙박함
답변 제공: Arjun Rao e 님, 2020년 1월 30일
Dear Guest, Namaste!!! Thank you for visiting us at Regenta Inn, Bangalore. I hope we achieved our goal in making your stay memorable by providing outstanding service. We Love to hear your feedback and use it to review and improve our services every day! Regards,

2/10 - 너무 별로예요

Ashakir

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor hotel
I have paid for King bed, but I end up getting only two single beds, they did even have the courtesy to inform, reception just gave it without any sorry. Shameless people. The bathroom is nasty, breakfast is not hot, Water clog in the breakfast basin.Overall the hotel is a mess. Avoid this place. Lastly, do not go by their photo which is fake.
2019년 11월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 11월 20일
Dear Guest, Namaste!!! We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

gaurav

가족 여행
좋아요: 직원 및 서비스
Decent hotel close to the airport. A bit expensive when compared to similar hotels in the city.
2019년 10월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 11월 20일
Dear Guest, Namaste!!! Thank you for staying with us.

2/10 - 너무 별로예요

Christian

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Do go there
Terrible bed, no water in the morning, TV did not work, calls in the middle of the night, they don't clean in the corners, it is run down. Probably the worst hotel I stayed in my life.
2019년 10월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 10월 28일
Dear Guest, Namaste!!! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future and assuring best services at all time.

6/10 - 괜찮아요

Nathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Swipe left.
This is absolutely not a four star hotel. The bedsheets were old and yellow and had holes in them. The mattress was like sleeping in a hammock, and the outlets next to the bed didn’t work. I would put this hotel in the 2 star category. Won’t stay here again.
2019년 9월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 9월 18일
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future and assuring best services at all time.

6/10 - 괜찮아요

Karan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
ONLY if you’re looking to stay near Bglr Airport!!
If you’re looking at something closer to Bglr airport and don’t wanna shell out 10k a night at Taj (next to the airport); this hotel promptly provides you that. But the problem is that it provides only that!! Promoximity from the airport; that’s the only positive. Let me tell you the negatives: - AC doesn’t work properly - Hot water in the bathroom is only available in the morning; if you’re in the mood to take a relaxing evening shower after a long day of work, you’re in for a cold shower - The rooms are very basic with hardy any accompaniments - Room service i.e. quality of food is really bad Check-in check-out were smooth, no real problems there. Breakfast spread was narrow but whatever was there tasted nice. Will think twice before booking this place again.
2019년 8월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 8월 29일
Dear Guest, Namaste!!! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future and assuring best services at all time. Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to the airport Clean and comfortable 2 things
2019년 8월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 8월 24일
Dear Guest, Namaste!!! Thank you for choosing to stay at Regenta Inn, for your recent stay in Bangalore! We Love to hear your feedback and use it to review and improve our services every day! Regards,

4/10 - 별로예요

Sunil

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 5월 29일
Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
May be the day I check in wasnt a good day I think.....there where construction going on outside my room I guess....also the reception couldnt tell me properly that Airport Shuttle is FREE and ask me to PAY! Need a proper training to see what guests are entitled.....overall its ok and it was just a stopover stay.....hope things are good now
2017년 6월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 5월 11일
Dear Guest, Thank you for choosing to stay at Regenta Inn, for your recent stay in Bangalore! We sincerely regret the inconvenience caused during your stay, we had arranged chauffeur driven car as per your request for airport transfers and charges are very minimum (include parking and toll).

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 5월 9일
Dear Guest, Thank you for visiting us at Regenta Inn, Bangalore. I hope we achieved our goal in making your stay memorable by providing outstanding service. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcome you again soon.

8/10 - 좋아요

L.V.

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient and closer to the airport. I liked the location and it wasn't noisy. I could rest well. Restaurant was open most of the time. I enjoyed the food. On the first day, there was a slight delay in the restaurant to serve food as I arrived after 2.30pm. Restaurant staff was courteous. Overall it was a pleasant place to stay and dine. I will stay at this place if I visit Bangalore.
2019년 4월에 2박 숙박함
답변 제공: Arjun Rao e 님, 2019년 5월 9일
Dear Guest, Thank you for visiting us at Regenta Inn, Bangalore. I hope we achieved our goal in making your stay memorable by providing outstanding service. Looking forward to welcome you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 4월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 4월 22일
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback Looking forward to see you again in the near future and assuring best services at all time.

6/10 - 괜찮아요

Karan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Definitely not a 4-Star Hotel!
Hotels.com rating this hotel as a 4-star hotel is extremely misleading. The room was mediocre and not very clean. The bathroom was tiny - switching on the shower meant drenching the whole bathroom in water! It is conveniently close to the airport and is fine for a short stay. Only saving grace was a delicious breakfast spread with plenty of yummy local food choices.
2019년 3월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 4월 1일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

Abhinit

좋아요: 객실의 편안함
Shower head broken and smelly bathroom
2019년 3월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 4월 1일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - 별로예요

Akhil

별로예요: 직원 및 서비스
Unpleasant experience
The hotel is at a distance and location where none of the cabs are willing to drop / pick. Checked-in late night and had a bad experience with the AC and water supply.
2019년 3월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 3월 20일
Dear Mr. Akhil, Namaste!!! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Airport transfer would have been arranged on prior intimation. Looking forward to see you again in the near future and assuring best services at all time.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
Property is marketed as 4 stars but would hardly qualify for 3 stars
2019년 3월에 1박 숙박함
답변 제공: Arjun Rao e 님, 2019년 3월 6일
Dear Guest, Thank you for staying with us and look forward to meeting you on your next visit.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were stinking and really bad communication at the front desk
2019년 1월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 2월 15일
Dear Guest, Please accept my sincere apologies for the inconvenience caused to you. We will make sure this doesn't happen again.

8/10 - 좋아요

Anitha

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Need to redo your bathroom
Ok
2019년 1월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 1월 30일
Dear Ms. Anitha, Namaste!!! Thank for staying with us. Definitely we shall take up the renovation at the earliest. We thank you for your suggestion and look forward to having you with us.

8/10 - 좋아요

Asmita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Go for it 👍
Overall experience was good!
2019년 1월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 1월 30일
Dear Ms. Asmita, Namaste!!! Thank you for staying with us and we look forward to having you with us.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Regenta Inn
Construction next door meant noise into late evening. The hotel would lose power. Internet was spotty and staff do not speak good english, which is not an issue (if you're local). Most of the staff was polite although they do enjoy gossiping.
2019년 1월에 6박 숙박함
답변 제공: Arjun Rao E 님, 2019년 1월 30일
Dear Guest, We regret the inconvenience caused during stay with us.Now the construction work has completed and even we have deputed good English specking staff to take care of international guest like you.

8/10 - 좋아요

Arancha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location for the airport
Great location in terms of a place to stay to make an early morning flight out of Bangalore at a reasonable price. Staff were polite and friendly
2019년 1월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 1월 30일
Dear Guest, Thank you for your appreciation and encouragement. Looking forward to having you with us.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2018년 12월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 2월 13일
Thank you for staying with us and looking forward to having you again.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very very close to airport and the highway (Bangalore - Hyderabad)
2018년 12월에 1박 숙박함
답변 제공: Arjun Rao E 님, 2019년 1월 30일
Dear Guest, Thank you for staying with us and giving 5/5 for our services.

2/10 - 너무 별로예요

Nupur

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bugged
there are bugs that have bitten my entire arm and back. First they gave me a room much smaller than the one that was booked. I was then moved upon insistence to another smelly room. The receptionist was extremely rude when I asked to show another room and change the dirty bed sheet. After hours of running around, room was finally allotted. I wish my woes ended there. In a efw minutes i found myself scratching all over with big bug bites on my arms back and legs. I immediately changed my hotel. Regenta Inn is not agreeing to cancel our booking.
2018년 12월에 3박 숙박함

10/10 - 훌륭해요

Josh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great layover hotel
Great little hotel, we had a long layover to Goa and stayed there instead of waiting 7 hours in the airport. Very close and convient.
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

kyungyeol

좋아요: 청결 상태, 직원 및 서비스
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

Bhupender

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very good
2018년 11월에 1박 숙박함

2/10 - 너무 별로예요

StephenRainey 님, London

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bed linen was dirty which caused my wife not to sleep in the bed. She slept on top of the bed with her clothes on as I did. The noise within the hotel was terrible. There was no double glazing therefore the noise from the road was deafening. We had no sleep whatsoever.
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2018년 9월에 1박 숙박함
답변 제공: Pradeesh 님, 2018년 10월 15일
Dear Guest, Namaste!!! Thank you for staying at Regenta Inn on your recent visit and sharing your valuable feedback you had with us.

4/10 - 별로예요

Shekhar

Not very comfertable rooms
Very noisy room , not very good furniture, the photos and real rooms are different. Staff is ok but not very helpful. Kind of they don't care, restaurant is slow. Breakfast is average. I do not recommend if you are looking for more than 2 days , especially Wi-Fi is bad it connects only 1 device. Overall ok for location.
2018년 8월에 1박 숙박함
답변 제공: Pradeesh 님, 2018년 10월 15일
Dear Mr. Shekhar, Namaste!!! Thank you for staying with us and sharing your feedback you had with us.First and foremost behalf of Royal Orchid Hotels we are regretting for the inconvenience caused and we will make sure that you will have a comfortable stay on your next visit.

2/10 - 너무 별로예요

R 님, INDIA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DON'T BOOK THIS HOTEL
CHARGING 500 INR/VISITOR/HR...DISAPPOINTING & STRESSFUL. VISITORS ARE NOT ALLOWED EVEN IN THE LOBBY. ARROGANT MANAGER.
2018년 8월에 1박 숙박함
답변 제공: Pradeesh 님, 2018년 8월 30일
Dear Guest, Namaste!!! Thank you for staying with us and sharing your feedback.and behalf of Regenta Inn by Royal Orchid Hotels, we are regretting on the issues you have faced.Also I would like to inform you that for the safety and security purpose we are not allowing any visitors to spend more than two hours in a room if it is extending that time they have to provide their valid ID proof and as it is a transit hotel we have to charge Rs.500/- net per person as it is going to be day use.Once again thank you for staying with us. Best Regards, Pradeesh

6/10 - 괜찮아요

Mukul

좋아요: 청결 상태, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: Pradeesh 님, 2018년 8월 30일
Dear Mr. Mukul, Namaste, Thank you for staying with us and we are looking forward to meet you soon.

8/10 - 좋아요

Shriram

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good airport hotel
Just stayed one night as we had a early flight from Bangalore. It was close to the airport.
2018년 7월에 1박 숙박함
답변 제공: Pradeesh 님, 2018년 8월 3일
Dear Shriram, Namaste!!! Thank you for staying with Regenta Inn by Royal Orchid Hotels and sharing your feedback in this platform.We looking forward to meet you soon.

6/10 - 괜찮아요

TANZEEM 님, Ranchi

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is not what is looks in hotels.com , bed & pillows are not at all comfortable
2018년 6월에 1박 숙박함
답변 제공: Pradeesh 님, 2018년 7월 11일
Dear Tanzeem, Thank you for staying with us and we deeply regretting on the difficulties you have faced.We will make sure that you will have comfortable stay on your next visit.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
2018년 6월에 1박 숙박함
답변 제공: Pradeesk 님, 2018년 7월 3일
Dear Guest Thank you for staying at Regenta Inn Bangalore.We are looking forward to meet you soon.