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더 블랙 스완 호텔 여행 후기

3 out of 5
더 블랙 스완 호텔
25-26 Market Place, Devizes, England

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 134개 이용 후기 중 38개" "
평점 8 - 좋아요. 134개 이용 후기 중 45개" "
평점 6 - 괜찮아요. 134개 이용 후기 중 24개" "
평점 4 - 별로예요. 134개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 134개 이용 후기 중 10개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Great service clean spacious room and the breakfast on the morning was excellent would highly recommend this place , great value For money
2020년 10월에 1박 숙박함

10/10 - 훌륭해요

Simon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent breakfast, lovely accommodation I would highly recommend
2020년 9월에 2박 숙박함

8/10 - 좋아요

William 님, Kingston-upon-Thames

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Historic coaching inn, full of atmosphere, doing its best to serve its customers in present difficult (Covid) times.
2020년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great breakfast
Great breakfast!
2020년 9월에 1박 숙박함

8/10 - 좋아요

Wayne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Business trip.
Good central location, restrictions in place because of Covid19 but didn't hamper my stay. Room was clean and comfortable. Breakfast was plentiful.
2020년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 2월에 2박 숙박함

6/10 - 괜찮아요

Simon 님, Nottinghamshire

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff friendly. Perfectly clean. Great choices for breakfast (veggie / healthy / piscy / vegan options especially good and 'full') Decent 'bathroom (no bath but good shower and everything else good). Stingy amenities e.g. ONE sachet of hot-chocolate, ONE shampoo / conditioner) NO tissues, HEATING OFF OVERNIGHT (as this is a grade 2 listed building I appreciate that windows cannot be double glazed but as secondary glazing wasn't fitted decent heating is a MUST, NO PARKING as such (off-road course via the back of a council car-park IF no one is in the space where the back wall of the pub is missing AND you have a tiny car with good ground-clearance AND there is space), TV dangling off the wall and TV was blocked by the post of the cut-down corner post of the bed, Check-in time different to that advertised on Expedia (manager phoned us a couple of hours before we thought we'd have to check in which meant we had to leave our previous place early and rush to check in). 'Could have done better with a little effort / thought'.
2020년 2월에 3박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Poor loo paper !
Excellent stay lovely staff two slight niggles, the stairs are quite steep and the quality of the toilet paper was appalling no doubt some bean counter has worked out they can save money Not acceptable in this otherwise lovely friendly hotel.
2020년 2월에 1박 숙박함

10/10 - 훌륭해요

tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Service with a smile
From the moment we arrived, our hosts were friendly and welcoming and extremely helpful. The room was good and the bed really comfortable, a great nights sleep. Devises has quite a bit to offer, from the shopping, the nightlife and the people in general we found to be friendly and charming. A really great stay and somewhere I will return to. Well done all at the Black Swan, amazing service.
2019년 12월에 3박 숙박함
답변 제공: Colin 님, 2019년 12월 31일
Thank you so much Tim, a pleasurable visit . Hope to see you soon. Colin and the team

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location of the hotel is perfect for town centee shopping. The hotel car park is difficult to find and too small for staying guests.
2019년 12월에 1박 숙박함
답변 제공: Colin 님, 2019년 12월 31일
We apologise for the car parking, but as you can imagine with the age of the buildings and the premium location of the site, we are happy to be able to offer some car parking. Thank you for your review and we are happy you had a good stay otherwise.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quirky room...nice and quiet....lovely bathroom. The reception on the TV did not work properly.
2019년 11월에 2박 숙박함

10/10 - 훌륭해요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The black swan Devises
From walking in the door to handing the room key back the staff at the black Swan were happy to help and chat . The room was exquisite and quaint . And the selection of foods available was fantastic . Thank you for such a relaxing stay
The gateway
Proper warming fire
2019년 11월에 1박 숙박함

8/10 - 좋아요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old English Inn, great for a short stay lovely breakfasts, staff hospitable
2019년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent night at The Black Swan! Quirky, friendly, organised. I stayed in Room 4, lovely bed, linen and a good shower. I swapped my room for a double upon arrival as had booked a twin, which was dealt with quickly and with smiles. There was a vibrant atmosphere in the bar and restaurant throughout the day and of course Devizes didn't dissapointed in terms of having something to keep me occupied. As a single traveller I felt safe and thoroughly enjoyed my little trip. The cooked breakfast was also very good. I would definitely recommend and return!
2019년 10월에 1박 숙박함

8/10 - 좋아요

jeff

2019년 9월에 2박 숙박함

10/10 - 훌륭해요

Garry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely
This is a lovely hotel with lovely amenities and truly lovely staff.
2019년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Very narrow difficult staircase to bedroom and only average dinning room. Bedroom and Bathroom very good.
2019년 9월에 2박 숙박함

10/10 - 훌륭해요

shane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spouse and I had an amazing 2 nights staying at the Black Swan Inn. We were looking for a getaway and found this little gem hidden in the Market Place of Devizes. The staff were great and their eagerness to provide a service that enhanced our time there was nothing short of brilliant. The food was and is amazing and for an evening meal, I can really recommend their chicken dish for two to share. We stayed in room four which wasn't a big room but is in character with this listed building and room sizes of the time. It had, I'm sure, the tallest king size bed in the world and you had to literally climb into bed (I wonder if this is where the saying comes from), it do'es kind of overshadow the room but the comfort of it certainly makes you forget that. The shower is to die for with amazing water pressure and the only thing that would enhance it, would be the addition of a handheld showerhead for those hard to get at places. The only other thing I would add is that a pedestal fan wouldn't go amiss for the summer nights. Now to the bit that may put off some folk or attract others, the Black Swan Inn is listed as one of the 7 most haunted hotels in Britain, a fact that we were not aware of and more so, we were staying in room 4, the haunted room. This
2019년 9월에 2박 숙박함

10/10 - 훌륭해요

Julie 님, Jersey C.I.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
bags of character
staff bent over backwards to make our stay a great one, hotel had bags of character as did Shirley!! Loved the live music and jamming sessions but really sorry that Florence and John are leaving and the hotel and bar are to be updated and refurbished.
2017년 10월에 2박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

Pete 님, Cardiff, Wales

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice old England hotel
Really nice old England hotel. Loads of character with big open fire places and old oak beams. Feels like your staying back in time but with all the mode cons like WiFi and power showers. Really enjoyed my stay great atmosphere and welcoming staff plus u get a good full English breakfast in the morning. Will definitely come back for another visit 😉
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

John 님, Herts

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our Stay at the Black Swan
Great place to stay, very atmospheric and quirky. Room 4 had some interesting antique furniture. The hotel is a feast for the eyes, lots of interesting things to look at. On the Friday we stayed there was a live band, and a mix of people calling in, from young to old. The staff were very helpful , breakfast was great. We were told about ghosts which had been seen at the Hotel. Tis pity it is changing ownership as I fear it will lose its charming quirky character. John
2017년 9월에 1박 숙박함

6/10 - 괜찮아요

andries 님, netherlands

좋아요: 청결 상태, 직원 및 서비스
quirky
If want something different to stay this is the place to be
2017년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Quirky hotel with a difference
If you prefer a space full of history, old paintings and drawings, copper and brass, old furniture, to a clinically white pristine room, then this hotel is for you. The beds were clean and comfortable, the bathroom clean and equipped, the view out the window fascinating old tiles roofs. Being right in the middle of town is a bonus.
2017년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Interesting, historic building. Excellent food, I would use again.
2017년 8월에 1박 숙박함

8/10 - 좋아요

Kimmy 님, London

좋아요: 직원 및 서비스, 객실의 편안함
Interesting Hotel
We stayed at this hotel as we were attending a wedding in Owl Lodge,Lacock. It is 20 minutes away by car. Our room was outdated but decent for one night stay. Breakfast was excellent and enjoyable. Staff were very friendly. It would have been helpful if we were told upon arrival when check out time was.
2017년 8월에 1박 숙박함

2/10 - 너무 별로예요

CON

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
A very disappointing experience. I was cycling through the area and just wanted a quiet evening. Sadly the pub was very run down and obviously in transition since it was not even open to the public. The staff were friendly and directed me to a good venue in town for a meal. But there was excessive noise from the bar at midnight and i had to complain. I could not recommend this place.
2017년 8월에 1박 숙박함

10/10 - 훌륭해요

Carole 님, Wiltshire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a great time!
My partner and I stayed in one of the traveller caravans out the back and thoroughly enjoyed our stay. Toilets and shower facilities were inside the pub. This added to the great experience. The landlord is very friendly and nothing was too much trouble. Oh, and the food is great. 😀
2017년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty.
Terrible service, almost ripped off at the bar but spotted the short measure
2017년 8월에 1박 숙박함

4/10 - 별로예요

david

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not worth the money
Over priced, room (No 8) looked nothing like as shown on their web site so was not worth the £94 for a night stay, not finished or even started with decorating, staff not very friendly, they could not even bother to say have a safe journey home or how was your stay, a so called full English breakfast was 1 sausage 1 egg 2 dried bacon and 1 single mushroom and half a tom and that was served up with in 2 mins of sitting down so had no chance of having any cereals to start with, poor service.
2017년 8월에 1박 숙박함

8/10 - 좋아요

Jenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will definitely visit again, a real gem
The room was lovely and clean, had everything you need and the bed nice and comfy. Breakfast was lovely, so were the staff. The only thing lacking was parking, but there are various reasonable car parks very close by.
2017년 8월에 1박 숙박함

6/10 - 괜찮아요

Cols 님, Sheffield

Very basic but very quirky
Staid in the green caravan out in the back yard. V basic but v quirky too. Lovely cooked breakfast, and a shower in one of the un-occupied rooms. Brilliant stop over venue. Only downside was the lock on the caravan door - felt a bit vulnerable. But if you like quirky, you will love this place :)
2017년 7월에 1박 숙박함

8/10 - 좋아요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Old charming hotel!
We spent two days at the Back Swan in Devizes. It is a charming, very old hotel. Spacious room, very friendly staff and nice, full breakfast included in the price. A recommendation for visitors is to ask for a room not facing the market place as there was some traffic from very early in the morning.
2017년 7월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The building was extremely un-inviting to the point there was no handle on the main door and you had to call the owner on his mobile to gain access. Once inside there was a damp dusty smell and it was very dark and dingy. The room was very basic with bare boards with nails sticking through. Bathroom was old fashioned. We chose not to eat on the premises but only option was a Wetherspoon pub in the town!! We attempted a drink but the glasses were filthy. It took a lot of effort to get my wife to stay. It certainly was not worth the money needless ti say we left very early the next morning. Im sure if someone was willing to spend the money on the premises it could be very nice.Sadly it ruined the start of our holiday
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

Steve 님, Bath, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderfully unique hotel in the centre of town.
My wife & live on Bath and we'd driven or cycled through Devizes on a number of occasions - never stopping to have a look. We decided to stay in Devizes on this occasion; whilst cycling back to Bath after two days of cycling up from near Southampton. We planned to stay at the Black Swan and we had a wonderful time there. The old coach house yard was the first thing that we noticed - it's really long with benches, but also with two "shepherds huts" at the far end which are used for accommodation. The old pub itself is full of antiques which create a unique atmosphere. The unique atmosphere was continued the night we stayed there because there was live music and the place was humming (it was a Friday night)! The locals were really friendly and we also met people who'd moved to Devizes from the Home Counties and were loving every minute! The next day we tookd time to walk around Devizes and enjoyed the old church, the museum and the independant shops / cafes. The staff at the pub were also very helpful & friendly.
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Back in time to the good old days.
The Black Swan was amazing. It was a real pub good beer great service and a mixed and varied clientel. I love every minute of our stay bedroom spotless comfy bed excellent breakfast stairs a bit of a nightmare but would l return too blooming right l would tomorrow.
2017년 7월에 2박 숙박함

10/10 - 훌륭해요

Lesley 님, Brentford

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Such a warm welcome
We were wet and bedraggled after a long bike ride in the rain, but we were welcomed and were able to hang up all wet clothes in our room. It is an old building so facilities not the most modern in the room. Despite this, and the old carpet, the bed and bedclothes were clean and comfortable. The shower was excellent, hot and lasted. We did not have to move from the pub as we had dinner in the evening there, which was delicious.
2017년 7월에 1박 숙박함

6/10 - 괜찮아요

Yang

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2017년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
celebration of 49th Wedding Anniversary
This hotel could do with a up lift. very dark and old looking. The bedroom was not of good standard:- 1) Matteress did'nt fit bed. 2) Wardrobe and chest drawers handles fallen off so was difficult to open. 3) Shower over bath had no bracket to fit hose head so could only be used in bath. 4) The floor was bare boards and uneven. 5) T.V. could not get BBC channels. 6) Stairs to bedroom was bare boards caught the back of my leg on a nail that was sticking out and cut it. (I KNOW THIS IS A OLD HOTEL BUT STANDARD COULD BE A LOT BETTER)
2017년 7월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Black Swan in Devizes
On the whole very good, being a 16th century pub very old world atmosphere. Bathroom excellent and very good comprehensive breakfasts.
2017년 6월에 1박 숙박함

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This place is a little gem worth every penny
2017년 6월에 3박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great eclectic atmospheric place
Barman , landlord and breakfast staff all great really refreshing place to stay
2017년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
False advertising with regards parking on-site. Have to pay a day rate at pay & display. Not impressed that hotel took money for room in a holding account then charged when checked out as well. Had to wait a week for money to reappear back in account whereas money was quick to go from account after used chip & pin
2017년 6월에 1박 숙박함

4/10 - 별로예요

Sophie

별로예요: 직원 및 서비스
Scary stay!!!
Given room 4 which is haunted... not knowing this at the time but sensed a problem in the room very cold unsettled and lastly felt a presence... not a nice experience left at 11.30pm
2017년 6월에 1박 숙박함

6/10 - 괜찮아요

Les 님, Portsmouth

별로예요: 숙박 시설 상태 및 시설
Hotel on the Kennet & Avon Canal
A very tired hotel which also is a part time Pub and an Antique Shop. The bed was comfy and clean but the bedroom was not particularly comfortable. Breakfast was basic but ok.