실내 결혼

콥톤 호텔 플리머스 여행 후기

4 out of 5
콥톤 호텔 플리머스
Armada Way, Plymouth, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 397개" "
평점 8 - 좋아요. 1000개 이용 후기 중 396개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 122개" "
평점 4 - 별로예요. 1000개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 21개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Diego

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it great for solo travellers and great breakfast selection.
2024년 4월에 1박 숙박함
답변 제공: Raj 님, 2024년 4월 19일
Dear Diego,Thank you very much for taking the time to share your feedback following your recent stay with us at The Copthorne. We genuinely value and appreciate your feedback and are very happy you enjoyed your experience with us.I am delighted to read that you felt well cared for by our great team of service professionals and that you appreciated the recommendations from the staff and our breakfast offerings. Thank you also for your compliments on the bedroom.It was my pleasure to share your kind words with our entire team this morning who were very happy to receive this feedback.We very much look forward to welcoming you back to The Copthorne in the near future.Kind Regards,Raj SrinivasanGeneral Manager

8/10 - 좋아요

sally

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was good value for what we paid. It is convenient for the railway station and for the Theatre Royal. The room was very dusty, there was a thick layer of dust on the bedside lamps and other surfaces. At least the bathroom was clean.
2024년 4월에 1박 숙박함
답변 제공: Raj 님, 2024년 4월 8일
Dear Sally,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback. I am glad that you found the hotel's location perfect for you. Customer service is at the very heart of everything we do at our hotel. We all look forward to welcoming you back to The Copthorne on many future occasions.Kind Regards Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Lauren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Raj 님, 2024년 4월 12일
Dear Lauren,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

8/10 - 좋아요

Hilda

좋아요: 청결 상태, 직원 및 서비스
Good location for railway station. Room was very comfortable. Soap in bathroom had run out. Breakfast was good and easy check out
2024년 4월에 1박 숙박함
답변 제공: Raj 님, 2024년 4월 8일
Dear Hilda,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

8/10 - 좋아요

Bettina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The Hotel was within walking distance of the train station and the Theatre. Right next door to Sainsbury's. The beds were comfortable and we made use of the ceiling fan. There was a great choice of breakfast and the staff were pleasant and professional. The down side was that wallpaper was starting to peel off in the bedroom of 303, Remember to mention if you have difficulty with stairs when you book as there are stairs to the reception , apparently there is a lift around the rear of the Hotel.oh and the television wouldn't turn on, I think the batteries were flat. I could have rung reception but I was enjoying the rest. Before you book, join the Millennium Group, Get discounts and little extras for free. Enjoy
2024년 3월에 1박 숙박함
답변 제공: Carly Hobbs 님, 2024년 4월 2일
Good Morning Bettina,Thank you for leaving a review, we will pass comments onto out maintenance team to correct the wallpaper issue and remote, but are glad to gear overall you enjoyed your stay with, we look forward to welcoming you back soon.Many Thanks

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable. Convenient to the train station.
2024년 3월에 1박 숙박함
답변 제공: Carly Hobbs 님, 2024년 4월 2일
Good morning AnfrewThank you for taking the time to leave a review, we are glad you had a comfortable stay.We look forward to welcoming you back soon.Many Thanks

8/10 - 좋아요

Marie 님, London

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Carly Hobbs 님, 2024년 4월 2일
Thank You

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Raj 님, 2024년 3월 26일
Dear Andrew,Thank you for your five-star review - we love to hear feedback about guests' stays and are delighted to hear that everything exceeded your expectations!At the Copthorne, we pride ourselves on delivering the most memorable of experiences, and I am so pleased you enjoyed everything about your time with us and it has made such a lasting impression.We all look forward to welcoming you back to The Copthorne in the future.Kind regards,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Hayley

2024년 3월에 1박 숙박함
답변 제공: Raj 님, 2024년 4월 12일
Dear Hayley,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

8/10 - 좋아요

Lee

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Raj 님, 2024년 3월 21일
Dear Lee,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Dean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a very friendly young lady with blonde hair at reception didn’t catch her name but was very friendly and helpful, to me and my wife, and a very friendly German lady at breakfast, in fact all the staff where friendly but want to give them both a shout out for being extra friendly and helpful, we will definitely use this hotel again
2024년 3월에 1박 숙박함
답변 제공: Raj 님, 2024년 3월 19일
Dear Dean,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay.I am delighted to hear that you felt well cared for by our great team of service professionals. It is great to know they contributed in making this a special experience for you. I have shared your review with all of the team who were delighted to receive itI am extremely glad to read that you felt safe at all times during your stay and were able to enjoy an experience with us at the hotel.Thank you again for your kind words and we very much look forward to welcoming you back to The Copthorne in the near future.Kind regards,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Graham

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, value for money
2024년 3월에 1박 숙박함
답변 제공: Raj 님, 2024년 3월 18일
Dear Graham,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient to both the railway station and Armada Way. Good basic hotel for a business trip or tourist stop.
2024년 3월에 1박 숙박함
답변 제공: Raj 님, 2024년 3월 18일
Dear Jay,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Hayley

단체 여행
좋아요: 편의 시설/서비스
Perfect stay for everything we needed, close proximity to all local amenities!
2024년 3월에 1박 숙박함
답변 제공: Raj 님, 2024년 3월 12일
Dear Hayley,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback. I am glad that you found the hotel's location perfect for you. Customer service is at the very heart of everything we do at our hotel. We all look forward to welcoming you back to The Copthorne on many future occasions.Kind Regards Raj SrinivasanGeneral Manager

8/10 - 좋아요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s in a great location and perfect for a nights stay after watching the football. Staff were very good and the breakfast was really good
2024년 3월에 1박 숙박함
답변 제공: Raj 님, 2024년 3월 8일
Dear Paul,Thank you very much for taking the time to share your feedback following your recent stay with us at The Copthorne. We genuinely value and appreciate your feedback and are very happy you enjoyed your experience with us.I am delighted to read that you felt well cared for by our great team of service professionals and that you appreciated the recommendations from the staff and our breakfast offerings. Thank you also for your compliments on the bedroom.It was my pleasure to share your kind words with our entire team this morning who were very happy to receive this feedback.We very much look forward to welcoming you back to The Copthorne in the near future.Kind Regards,Raj SrinivasanGeneral Manager

8/10 - 좋아요

Peter

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
booked two rooms for our grandaughter and ourselves - been good to have the 2 rooms nearby but ended up on different floors. apart from that was very convenient to station and uni - very nice hotel.
2024년 2월에 1박 숙박함
답변 제공: Raj 님, 2024년 2월 26일
Dear Peter,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback.I am glad that you found the hotel's location is perfect for you.Please accept our sincere apologies for any disappointment with the guest room provided This is certainly not the lasting impression we wish to leave with our valued guests and we regret the inconvenience caused. Please be assured that the satisfaction and comfort of our guests is our top priority and we will take your feedback on board in order to improve our guest experience in the future.Kind regards,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

alexander

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함
답변 제공: Raj 님, 2024년 2월 19일
Dear Alexander,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is clean and comfortable. The staff are friendly and helpful. The hotel was easy to get to and was situated centrally with a wonderful walk straight through the town centre to the lighthouse. We have stayed here once before and would definitely stay again.
2024년 2월에 2박 숙박함
답변 제공: Raj 님, 2024년 2월 19일
Dear Lisa,Thank you for your wonderful review and we thank you for your loyalty to our hotel. I am glad that you found the hotel's location is perfect for you.We look forward to welcoming you back in the near future.Kind regards,Raj SrinivasanGeneral Manager

6/10 - 괜찮아요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very kind manager and breakfast lady (sorry forgot mames) My restaurant meal was refunded due to my complaint. Awake at 5.00am due to generator starting up.
2024년 2월에 1박 숙박함
답변 제공: Raj 님, 2024년 2월 19일
Dear Barbara,Thank you for taking the time to share your review. While we are pleased to receive your positive comments regarding the breakfast We are very sorry that we could not provide a more positive guest experience on this occasion. Please accept our sincere apologies for any disappointment with the guest room provided This is certainly not the lasting impression we wish to leave with our valued guests and we regret the inconvenience caused. Please be assured that the satisfaction and comfort of our guests is our top priority and we will take your feedback on board in order to improve our guest experience in the future.Kind regards,Raj SrinivasanGeneral Manager

8/10 - 좋아요

Sian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Raj 님, 2024년 2월 19일
Dear Sian,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스
A bit dated but fine.
2024년 2월에 1박 숙박함
답변 제공: Raj 님, 2024년 2월 12일
Dear Richard,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

4/10 - 별로예요

Gregory

2024년 1월에 1박 숙박함
답변 제공: Raj 님, 2024년 1월 25일
Dear Gregory,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

HUGO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Raj 님, 2024년 1월 25일
Dear HUGO,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

8/10 - 좋아요

Therese

2024년 1월에 1박 숙박함
답변 제공: Raj 님, 2024년 1월 25일
Dear Theresa,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay.
2024년 1월에 1박 숙박함
답변 제공: Raj 님, 2024년 1월 25일
Dear Andrew,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

6/10 - 괜찮아요

P

2024년 1월에 1박 숙박함
답변 제공: Raj 님, 2024년 1월 25일
Dear P,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Raj 님, 2024년 1월 12일
Dear Mary,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal location
Great location, close to the station. Lovely room, bed was so comfy wish I could have one similar. Great service from the hotel staff.
2024년 1월에 1박 숙박함
답변 제공: Raj 님, 2024년 1월 12일
Dear Keith,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very Friendly Staff
Stayed here before and whilst the Hotel is a bit dated in rooms and the fitness suit is “compact” the staff were exceptionally friendly
2023년 12월에 1박 숙박함
답변 제공: Raj 님, 2024년 1월 12일
Dear Andrew,Thank you for taking the time to review your stay at The Copthorne. we always appreciate feedback, but especially from our most loyal returning guests. I know future visitors to the hotel will find your comments most useful, and we were delighted to learn that yet again everything exceeded your expectations and you had a most memorable experience.Customer service is at the very heart of everything we do at our hotel. We all look forward to welcoming you back to The Copthorne on many future occasions.Kindest regards,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Nicola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel in the heart of Plymouth
Check in was very easy as i had already done the online check in before arriving meaning all was ready for us. The room was lovely and spacious, it was clean and comfortable. There was an empty mini fridge in the room which was great for storing snacks and milk. The breakfast was lovely, it was buffet style but auper fresh, the staff were all super attentive and busy. The car park is situated behind and under the hotel, its a secure carpark woth roller shutters
2023년 12월에 1박 숙박함
답변 제공: Raj 님, 2024년 2월 12일
Dear Nicola,Thank you very much for taking the time to share your feedback following your recent stay with us at The Copthorne. We genuinely value and appreciate your feedback and are very happy you enjoyed your experience with us.I am delighted to read that you felt well cared for by our great team of service professionals and that you appreciated the recommendations from the staff and our breakfast offerings. Thank you also for your compliments on the bedroom.It was my pleasure to share your kind words with our entire team this morning who were very happy to receive this feedback.We very much look forward to welcoming you back to The Copthorne in the near future.Kind Regards,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

David

2023년 12월에 1박 숙박함
답변 제공: Raj 님, 2024년 1월 5일
Dear David,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

8/10 - 좋아요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
stayed two nights. Thursday, hotel very quiet and slept well. Friday, terribly noisy. inconsiderate guests making noise till 1am, doors slamming in the corridor. I wouldnt stay at weekends again.
2023년 12월에 1박 숙박함
답변 제공: Raj 님, 2023년 12월 31일
Dear Jeremy,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback.It is disappointing to note that you were not happy with your stay for reasons mentioned such as due to the noise issues. We indeed do empathize on your experience and understand the inconvenience you encountered. We use this platform to apologize for the inconvenience due to noise. I have noted your comment on the noise disruption from corridor. Please accept our apology for this irritation. All your comments are constructively accepted and valued. We would appreciate another opportunity so that we can prove to you that we have listened to your feedback and made the necessary changes in order to ensure that our service has improved.Sincerely yours,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Rachel

2023년 12월에 1박 숙박함
답변 제공: Raj 님, 2023년 12월 31일
Dear Rachel,Thank you for your five-star review - we love to hear feedback about guests' stays and are delighted to hear that everything exceeded your expectations!At the Copthorne, we pride ourselves on delivering the most memorable of experiences, and I am so pleased you enjoyed everything about your time with us and it has made such a lasting impression.We all look forward to welcoming you back to The Copthorne in the future.Kind regards,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Corinne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful staff
Lovely staff from reception to maids all friendly and welcoming. Comfortable hotel, clean and quiet. Excellent location next to Sainsbury’s and the centre of town.
2023년 12월에 2박 숙박함
답변 제공: Raj 님, 2023년 12월 31일
Dear Corinne,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay.I am delighted to hear that you felt well cared for by our great team of service professionals. It is great to know they contributed in making this a special experience for you. I have shared your review with all of the team who were delighted to receive itI am extremely glad to read that you felt safe at all times during your stay and were able to enjoy an experience with us at the hotel.Thank you again for your kind words and we very much look forward to welcoming you back to The Copthorne in the near future.Kind regards,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel very comfortable, great location. Staff very welcoming and helpful. Only negatives are the access to the secure underground parking involves negotiating a complex route and the bathroom needs updating. However, I only paid £56 for the room and slight negatives do not detract from the overall experience.
2023년 12월에 1박 숙박함
답변 제공: Raj 님, 2023년 12월 31일
Dear Jeremy,Thank you very much for taking the time to share your feedback following your recent stay with us at The Copthorne. We genuinely value and appreciate your feedback and are very happy you enjoyed your experience with us.I am delighted to read that you felt well cared for by our great team of service professionals and that you appreciated the recommendations from the staff .It was my pleasure to share your kind words with our entire team this morning who were very happy to receive this feedback.We very much look forward to welcoming you back to The Copthorne in the near future.Kind Regards,Raj SrinivasanGeneral Manager

8/10 - 좋아요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location
답변 제공: Raj 님, 2024년 2월 12일
Dear Claire,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay would come again
2023년 12월에 3박 숙박함
답변 제공: Raj 님, 2023년 12월 20일
Dear James,Thank you for your five-star review - we love to hear feedback about guests' stays and are delighted to hear that everything exceeded your expectations!At the Copthorne, we pride ourselves on delivering the most memorable of experiences, and I am so pleased you enjoyed everything about your time with us and it has made such a lasting impression.We all look forward to welcoming you back to The Copthorne in the future.Kind regards,Raj SrinivasanGeneral Manager

8/10 - 좋아요

Melvin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The staff were extremely friendly and helpful . The room was adequate , but had seen better days . But I would come back .
2023년 12월에 1박 숙박함
답변 제공: Raj 님, 2023년 12월 18일
Dear Melvin,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스
Although the facilities are dated and need refreshing in certain areas, the value for money is excellent. Breakfast was superb. All the staff I came into contact with were a credit, the young lady on reception was everything and more than you would expect. Thanks Copethorn I will be back .
2023년 12월에 1박 숙박함
답변 제공: Raj 님, 2023년 12월 18일
Dear Keith,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay.I am delighted to hear that you felt well cared for by our great team of service professionals. It is great to know they contributed in making this a special experience for you. I have shared your review with all of the team who were delighted to receive itI am extremely glad to read that you felt safe at all times during your stay and were able to enjoy an experience with us at the hotel.Thank you again for your kind words and we very much look forward to welcoming you back to The Copthorne in the near future.Kind regards,Raj SrinivasanGeneral Manager

8/10 - 좋아요

helen

2023년 12월에 2박 숙박함
답변 제공: Raj 님, 2023년 12월 20일
Dear Helen,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Raj 님, 2023년 12월 20일
Dear Emma,Thank you for your five-star review - we love to hear feedback about guests' stays and are delighted to hear that everything exceeded your expectations!At the Copthorne, we pride ourselves on delivering the most memorable of experiences, and I am so pleased you enjoyed everything about your time with us and it has made such a lasting impression.We all look forward to welcoming you back to The Copthorne in the future.Kind regards,Raj SrinivasanGeneral Manager

8/10 - 좋아요

lesley

2023년 12월에 1박 숙박함
답변 제공: Raj 님, 2023년 12월 18일
Dear Lesley,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

8/10 - 좋아요

L

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommend!
Love staying at Copthorne hotels. The rooms are super big and comfortable!
2023년 12월에 1박 숙박함
답변 제공: Raj 님, 2023년 12월 15일
Dear L on,Thank you for taking the time to review your stay at The Copthorne. we always appreciate feedback, but especially from our most loyal returning guests. I know future visitors to the hotel will find your comments most useful, and we were delighted to learn that yet again everything exceeded your expectations and you had a most memorable experience.Customer service is at the very heart of everything we do at our hotel. We all look forward to welcoming you back to The Copthorne on many future occasions.Kindest regards,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Christopher

2023년 12월에 1박 숙박함
답변 제공: Raj 님, 2023년 12월 15일
Dear Christopher,Thank you for your five-star review - we love to hear feedback about guests' stays and are delighted to hear that everything exceeded your expectations!At the Copthorne, we pride ourselves on delivering the most memorable of experiences, and I am so pleased you enjoyed everything about your time with us and it has made such a lasting impression.We all look forward to welcoming you back to The Copthorne in the future.Kind regards,Raj SrinivasanGeneral Manager

8/10 - 좋아요

Simon

2023년 12월에 1박 숙박함
답변 제공: Raj 님, 2023년 12월 15일
Dear Simon,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

8/10 - 좋아요

Ian

2023년 12월에 1박 숙박함
답변 제공: Raj 님, 2023년 12월 8일
Dear Ian,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

8/10 - 좋아요

John

2023년 12월에 1박 숙박함
답변 제공: Raj 님, 2023년 12월 8일
Dear John,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

4/10 - 별로예요

Andrew

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Raj 님, 2023년 12월 8일
Dear Andrew,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager

8/10 - 좋아요

Valerie

좋아요: 청결 상태, 직원 및 서비스
Everything fine, staff, location - breakfast good. Room could do with moderation although they are clean. Enjoyed our 2 night stay.
2023년 12월에 2박 숙박함
답변 제공: Raj 님, 2023년 12월 8일
Dear Valerie,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay.I am delighted to hear that you felt well cared for by our great team of service professionals. It is great to know they contributed in making this a special experience for you. I have shared your review with all of the team who were delighted to receive itI am extremely glad to read that you felt safe at all times during your stay and were able to enjoy an experience with us at the hotel.Thank you again for your kind words and we very much look forward to welcoming you back to The Copthorne in the near future.Kind regards,Raj SrinivasanGeneral Manager

10/10 - 훌륭해요

Nirad

2023년 12월에 1박 숙박함
답변 제공: Raj 님, 2023년 12월 8일
Dear Nirad,We very much appreciate your comments regarding your stay at the Copthorne Hotel PlymouthWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us.Sincerely,Raj SrinivasanGeneral Manager