Dear guest, we are sorry that you feel this way. We wish we would hear from you during your stay, and we would immediately take necessary actions to correct any problems you had experienced. W We always follow-up on guests' concerns. Sincerely,

Dear Guest, I am very sorry that you feel this way about your stay. I can assure you that we respect every guest and every nationality: our entire staff is multi racial, and we never discriminated anyone. I apologize if we appeared to be rude. I will discuss the quality of service with our front desk department and I am sure, we will correct this issue that you had experienced. I wish you would let me know right away while here, on premises, and I could immediately follow-up on this.. I am always available to hear guests' concerns. We always address every guests' complaint. In regards to the smoke smell: we are non-smoking place. Unfortunately, some guests disrespect this policy and we have to take some actions to enforce our policy as well as eliminate smoke smell, it there are any.Thank you for your review.Sincerely,

Dear Guest, thank you very much for your review. We are very glad that your stay was good, and we appreciate you taking your time to share your experience. We hope we will see you again on our premises.Sincerely,

Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Scranton PA. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Scranton PA. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We checked the heat in room 424 to make sure it is working. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Dear Guest, we are sorry for the pool temperature was not to your satisfaction. The permanent water temperature is 87 degrees. Perhaps the air in the room was cool? We wish you would report this to the front desk and we would take necessary actions to correct the issue.Thank you for your review.Sincerely,

Dear Guest, we are sorry that you were not happy during your stay, we wish you would let us know that you experienced noise from the next door guests: we have 24 hours front desk on duty to assist our guests. If we would know about the noise, we would immediately stop it. Please know, I discussed quality of service with our front desk and restaurant department and your complaint is addressed. If you would like to stay with us again, we offer you a special discount for a next stay. Please let me know, and I gladly will arrange it for you and we will make sure your stay will be pleasant.

Dear guest, we are sorry that apparently you were not happy during your stay. You did not leave any comments and that is why we do not know what problems you had experienced with your room. We always address guests' concerns. Sincerely

Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Scranton PA. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Dear Guest, we apologize for you had some problems with your stay. When we heard about your room ac did not work, we immediately moved you to another room. We are sorry that people were disturbing you, they got mixed up their room number by accident.Please know we always follow-up on guests' complaints and concerns. We can offer you a special discount for your next stay.Sincerely,

Dear Guest, that you very much for your kind review!We truly value the business, and when our guests are happy during their stay, we are very happy and continue to strive for better services and accommodations. We hope to see you again on our premises during your next trip to Scranton area. Sincerely,

Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Scranton PA. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.