외관

그랜드 하얏트 도하 호텔 & 빌라 여행 후기

5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 366개 이용 후기 중 205개" "
평점 8 - 좋아요. 366개 이용 후기 중 99개" "
평점 6 - 괜찮아요. 366개 이용 후기 중 33개" "
평점 4 - 별로예요. 366개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 366개 이용 후기 중 19개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
입구 찾기가 어렵습니다.
호텔은 깨끗하고 편리했지만 찾아가는 입구 안내가 최악이었습니다. 호텔입구까지 1시간을 헤메다 들어갔습니다.

10/10 - 훌륭해요

Mun 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
도하에서 최고 호텔
편안하고 럭셔리한 여행, 에어컨 바람에 질릴땐 수영장과 발코니가
답변 제공: Grand Hyatt Doha Team 님, 2015년 8월 17일
Dear Mun, Thank you for taking time to share your experience of Grand Hyatt Doha. We work hard to deliver a superb guest experience and we were happy to hear that you have enjoyed your stay with us. We look forward to welcoming you back in the near future. Warm regards, Grand Hyatt Doha Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
궁전같은곳
궁전 같은곳 음식값이 매우 비쌈

8/10 - 좋아요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Exceptional staff, great specially the lovely Pakritt in the Club Lounge.
2024년 3월에 4박 숙박함
답변 제공: Grand Hyatt Doha Team 님, 2024년 3월 12일
Dear Andrew, Greetings from the Grand Hyatt Doha Hotel & Villas.We're glad you enjoyed your experience, especially with Pakriti in the Club Lounge. We'll make sure to pass on your kind words to our team!Best regards,Grand Hyatt Doha Team

8/10 - 좋아요

Jyotika

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Adding a sofa bed in a standard room was so tight. Even if you had a child in the room the rooms were very small compared to other Grand Hyatt across the world. Offer more vegetarian breakfast options and masala chai
2024년 2월에 4박 숙박함
답변 제공: Grand Hyatt Doha Team 님, 2024년 3월 12일
Dear Jyotika, Greetings from Grand Hyatt Doha Hotel & Villas.Thank you for your feedback! We appreciate your suggestions for improvement regarding room size and breakfast options. We'll take them into consideration to enhance the experience for our guests.Best regards, Grand Hyatt Doha Team

10/10 - 훌륭해요

Talal 님, Springfield Gardens

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Words can’t express how nice and helpful the staff are.
2024년 1월에 6박 숙박함
답변 제공: Grand Hyatt Doha Team 님, 2024년 2월 5일
Dear Talal, Greetings from the Grand Hyatt Doha Hotel & Villas.We deeply appreciate your kind words about our staff. Thank you for sharing your positive experience!Best regards,Grand Hyatt Doha Team

10/10 - 훌륭해요

Hamza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thanks
2024년 1월에 9박 숙박함
답변 제공: Grand Hyatt Doha Team 님, 2024년 2월 5일
Dear Hamza, Greetings from the Grand Hyatt Doha Hotel & VillasYou're welcome! If you have any more feedback or requests, feel free to let us know. Thank you for choosing us! Best regards,Grand Hyatt Doha Team

10/10 - 훌륭해요

Hafsa

2024년 1월에 2박 숙박함
답변 제공: Grand Hyatt Doha Team 님, 2024년 3월 21일
Dear Hafsa, Greetings from the Grand Hyatt Doha Hotel & Villas. Thank you for your five-star rating after your stay with us. We are delighted to hear you had a wonderful stay. We look forward to welcoming you back. Best regards,Grand Hyatt Doha Team

10/10 - 훌륭해요

Talal 님, Springfield Gardens

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No matter what I say… best staff EVER
2024년 1월에 2박 숙박함
답변 제공: Grand Hyatt Doha Team 님, 2024년 1월 28일
Dear Talal, Greetings from the Grand Hyatt Doha Hotel & VillasThank you for the kind words! We're delighted to hear that you had a wonderful experience with our staff. Your satisfaction is our top priority, and we look forward to serving you again in the future!Best regards,Grand Hyatt Doha Team

10/10 - 훌륭해요

Julie

2023년 12월에 3박 숙박함
답변 제공: Grand Hyatt Doha Team 님, 2023년 12월 13일
DearJulie,Greetings from the Grand Hyatt Doha Hotel & Villas.Thank you for staying with us and giving us a wonderful rating.We look forward to welcoming you back.Best regards,Grand Hyatt Doha Team.

10/10 - 훌륭해요

Evelyn

2023년 12월에 3박 숙박함
답변 제공: Grand Hyatt Doha Team 님, 2023년 12월 10일
Dear Evelyn, Greetings from the Grand Hyatt Doha Hotel & Villas. Thank you for your excellent rating following your stay with us. It has been a pleasure hosting you We look forward to welcoming you again in the near future.Best regards,Grand Hyatt Doha Team

10/10 - 훌륭해요

Laura Doris

2023년 11월에 6박 숙박함
답변 제공: Grand Hyatt Doha Team 님, 2023년 12월 10일
Dear Laura, Greetings from the Grand Hyatt Doha Hotel and Villas. It was our pleasure to have you as our guest, and we are pleased to learn that you have thoroughly enjoyed your stay.We look forward to welcoming you again in the near future.Best regards,Grand Hyatt Doha Team

10/10 - 훌륭해요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 6박 숙박함
답변 제공: Aseem Kapoor 님, 2023년 11월 7일
Dear Claire, Greetings from the Grand Hyatt Doha Hotel & Villas.We are thankful for your post stay five-star rating, and we look forward to having you stay with us. Best regards, Aseem KapoorGeneral Manager

10/10 - 훌륭해요

FAIYAZ Y

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 7박 숙박함
답변 제공: Aseem Kapoor 님, 2023년 11월 7일
Dear Faiyaz, Thank you for staying with us and giving us a five-star rating. Looking forward to having you again with us. Best regards, Aseem KapoorGeneral Manager

10/10 - 훌륭해요

Pavan

2023년 10월에 3박 숙박함
답변 제공: Aseem Kapoor 님, 2023년 11월 7일
Dear Pavan, Greetings from the Grand Hyatt Doha Hotel & Villas. Thank you for staying with us and giving us a five-star rating. We look forward to have you back with us. Best regards, Aseem Kapoor\General Manager

10/10 - 훌륭해요

murad

2023년 9월에 2박 숙박함
답변 제공: Aseem Kapoor 님, 2023년 10월 17일
Dear Murad, Greetings from the Grand Hyatt Doha Hotel & Villas.Thank you for your wonderful rating post your stay with us. We look forward to having you again with us.Best regards,General ManagerAseem Kapoor

10/10 - 훌륭해요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful stay at the Grand Hyatt Doha Qatar, from beginning to end. We received assistance by the front staff in assisting us with local transportation to granting us a late departure from hotel. Great location, several inhouse restaurants. Our special thanks to Mr. Fonseca, assistant Manager Front Desk and his staff member, Anas for their hospitality, assistance and professionalism.
2023년 9월에 5박 숙박함
답변 제공: Aseem Kapoor 님, 2023년 9월 24일
Dear Chris, Greetings from the Grand Hyatt Doha Hotel & Villas.Thank you for your positive feedback and excellent rating following your stay with us. It has been a pleasure hosting you and we are delighted to note that you liked our staff and their professionalism.We look forward to having you again with us.Best regards,Aseem KapoorGeneral Manager

2/10 - 너무 별로예요

Abdulla

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I used this hotel many times in the past. I noticed that the hotel quality of services is going down in level. I dint recommend this hotel to anyone. Price you pay to this hotel is not at all matching the poor quality you get.
2023년 5월에 1박 숙박함
답변 제공: Aseem Kapoor 님, 2023년 5월 28일
Dear Abdulla, Greetings from Grand Hyatt Doha Hotel & Villas. Thank you for writing us a review on Expedia. We do strive to provide a superior service experience for all our guests and we are sorry that we fell short of your expectations this time. We've taken note of your concerns about your experience and we will work on improving our services.I hope we get another chance to host you and change your perception for good. Best regards,Aseem KapoorGeneral Manager

10/10 - 훌륭해요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff make this property an amazing place to stay. Everyone member we encountered was friendly and helpful and went out of their way to make our stay enjoyable. We had access to the Grand Club Lounge which had an extensive offering, especially over the happy hours. The pools and beach are clean and well managed. Unfortunately our enjoyment of the beach was somewhat spoiled by the very noisy jet skis which were in use throughout the day.
2023년 4월에 6박 숙박함
답변 제공: Aseem Kapoor 님, 2023년 5월 7일
Dear Sarah, Greetings from Grand Hyatt Doha Hotel & Villas. Thank you for choosing to stay with us. We are delighted that you had an enjoyable stay and it’s wonderful to note that you enjoyed the Grand Club experience. A sincere thank you for your appreciation of our pools and beach. Please allow us to express our sincerest apologies in regards to the inconveniences faced by the jet ski noises. The team and I look forward to your next stay with us. Thank you.Best regards,Aseem KapoorGeneral Manager

10/10 - 훌륭해요

Habib

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks a lot for the best water coming from Mr. Matthias he is the best person I met in the hotel I need to get off me all the time with my family and also with my friends and also the star very nice very clean hotel and a lovely view
2023년 5월에 1박 숙박함
답변 제공: Aseem Kapoor 님, 2023년 5월 7일
Dear Habib, Greetings from Grand Hyatt Doha Hotel & Villas. Thank you very much providing us with your feedback regarding your recent stay. We are really pleased to note that you had a wonderful stay experience. Thank you for the appreciation of the team specially Matias – we very much look forward to welcoming you back to the hotel again. Thank you. Best regards,Aseem KapoorGeneral Manager

8/10 - 좋아요

Hassan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel, but has a very noisy night club, with the music clearly audible in the rooms until 2 AM. If you are a light sleeper, this will be an issue.
2023년 3월에 1박 숙박함
답변 제공: Aseem Kapoor 님, 2023년 3월 26일
Dear Mr. Hassan, Greetings from Grand Hyatt Doha Hotel & Villas. Thank you for your feedback, and please accept our apologies for inconveniences you encountered during your visit. We hope to see you again and improve your experience with us. Best regards,Aseem KapoorGeneral Manager

10/10 - 훌륭해요

Tomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 5박 숙박함
답변 제공: Aseem Kapoor 님, 2023년 2월 26일
Dear Tomas, Greetings from Grand Hyatt Doha Hotel & Villas. Thank you for taking he time to review us, we are glad you had an amazing experience with us.We look forward to welcoming you again in future. Best regardsAseem KapoorGeneral Manager

8/10 - 좋아요

barry

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Externally starting to show age
2023년 2월에 8박 숙박함
답변 제공: Aseem Kapoor 님, 2023년 2월 19일
Dear Mr. Barry, Greetings from Grand Hyatt Doha Hotel & Villas. Thank you for taking the time to leave us a review. We are happy to read that you enjoyed your experience with us and we have shared your review with our team. We look forward to welcoming you back again soon. Best regards,Aseem KapoorGeneral Manager

10/10 - 훌륭해요

Bader

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent
2023년 2월에 3박 숙박함
답변 제공: Aseem Kapoor 님, 2023년 2월 19일
Dear Mr. Bader,Greetings from Grand Hyatt Doha Hotel & Villas.Thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your overall stay with us. We look forward to welcoming you again soon. Best regards, Aseem KapoorGeneral Manager

10/10 - 훌륭해요

Talal 님, Springfield Gardens

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, great amenities and greatest staff ever.
2023년 1월에 5박 숙박함
답변 제공: Aseem Kapoor 님, 2023년 2월 19일
Dear Mr. Talal, Greetings from Grand Hyatt Doha Hotel & Villas.Thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your overall stay with us - especially the location, the tranquility and amenities of our hotel. The Grand Hyatt family strives to provide exceptional service to our guests, and we are delighted that you felt that during your visit through our friendly and helpful colleagues. We look forward to welcoming you again soon. Kind regards, Aseem KapoorGeneral Manager

6/10 - 괜찮아요

Lina

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gefallen hat mir die große Auswahl beim Frühstück. Das Personal, das beim Frühstück bediente, war sehr nett. Das gute am Hotel ist, dass es eigenen Strand hat
답변 제공: Aseem Kapoor 님, 2023년 2월 19일
Dear Ms. Lina, Greetings from Grand Hyatt Doha Hotel & Villas. Thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your overall stay with us. us - especially the breakfast facilities and the beach of our hotel. We appreciate your trust and we will do our best to continue offering all our guests with exceptional service. It was a pleasure hosting you and we look forward to welcoming you again soon. Best regards, Aseem KapoorGeneral Manager

8/10 - 좋아요

Abdullah

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Aseem Kapoor 님, 2023년 2월 19일
Dear Mr. AbdullahGreetings from Grand Hyatt Doha Hotel & Villas. Thank you for taking the time to leave us a review. We are happy to read that you enjoyed your experience with us, and we have shared your review with our team. We look forward to welcoming you back again soon.Best regardsAseem KapoorGeneral Manager

10/10 - 훌륭해요

Mansoor

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
2022년 11월에 1박 숙박함
답변 제공: Aseem, General Manager 님, 2022년 12월 28일
Dear Mansoor, Greetings from Grand Hyatt Doha Hotel & Villas!We are grateful that you chose to stay with us and gave us the opportunity to host you. Having you with us was a pleasure. We really appreciate your positive feedback.Sincerely looking forward to welcome you backBest regards,AseemGeneral Manager

10/10 - 훌륭해요

ali

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 5박 숙박함
답변 제공: Aseem 님, 2022년 10월 24일
Dear Ali, Greetings from Grand Hyatt Doha Hotel & Villas.Thank you for taking out the time for the feedback, we are delighted to hear that you enjoyed your overall stay with us. Really appreciate your trust and are looking forward in welcoming you again. Best regards,Aseem General Manager

2/10 - 너무 별로예요

Mohamed

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
People in pool every I enter they ask for I’d when I am in the pool as if am a thief
2022년 5월에 1박 숙박함
답변 제공: Aseem 님, 2022년 6월 12일
Dear Mohamed, Greetings and I hope this message finds well. We would like to thank you for taking the time to share feedback regarding your stay. I would also like to apologize for the inconvenience caused during your stay with us. We have noted your comments and shall surely address the feedback appropriately. We would once again like to thank you for your time and feedback, and hope to have an opportunity in the near future to better your experience. Thank you and best regards, Aseem General Manager

10/10 - 훌륭해요

DAMASO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
buen hotel
2022년 4월에 3박 숙박함
답변 제공: Karan 님, 2022년 4월 27일
Dear Damaso, Greetings from Grand Hyatt Doha Hotel & Villas, Thank you for taking the time to review your stay with us. We are happy to see you enjoyed your overall visit. We look forward to welcoming you back in the near future. Thank you and best regards, Karan Rooms Division Manager

10/10 - 훌륭해요

Talal 님, Springfield Gardens

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best staff… ever
2022년 4월에 2박 숙박함
답변 제공: Karan 님, 2022년 4월 17일
Dear Talal, Thank you for taking the time to share your feedback. We are pleased to note your comments about the team and glad that they were able to make your stay comfortable. We look forward to your next visit with us. Thank you and best regards, Karan Lal Rooms Division Manager

4/10 - 별로예요

Mobeen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel and excellent service
2022년 3월에 12박 숙박함
답변 제공: Aseem 님, 2022년 4월 5일
Dear Mobeen, Greetings from Grand Hyatt Doha Hotel & Villas. Thank you for choosing to stay with us. We appreciate the time you took to share your experience with us. We are happy to hear that you enjoyed your stay at Grand Hyatt Doha. We are also grateful for your positive feedback and for you highlighting our exceptional services. It was a pleasure hosting you and we look forward to welcoming you again soon. Best regards, Aseem General Manager

6/10 - 괜찮아요

Danny 님, Melbourne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pool is subpar compared to numerous competitive hotel properties in the area. The service was very slow! I would not stay here again at this price point...
2022년 3월에 2박 숙박함
답변 제공: Aseem 님, 2022년 3월 24일
Dear Danny, Greetings from Grand Hyatt Doha Hotel & Villas. Thank you for choosing to stay with us and for taking the time to provide us with your feedback. We are very disappointed to learn that we have not fully met your expectations. We appreciate every constructive feedback as it helps us grow and enhance guest experience immensely. Please accept our apologies and rest assured that your feedback has been noted for immediate review and action. We hope to have the opportunity to welcome you back in the near future. Best regards, Aseem General Manager

2/10 - 너무 별로예요

FIRAS

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was really stupid service and very bad acting with customers as the security are not professional and need more working on service, the room has some cockroaches and cleaning was vert low quality
2022년 3월에 3박 숙박함
답변 제공: Karan Lal 님, 2022년 3월 22일
Dear Firas, Good evening and I hope this message finds well. We would like to thank you for taking the time to share feedback regarding your stay. I would also like to apologize for the inconvenience caused during your stay with us. We understand that the service issue stemmed from the shisha in your luggage. We have noted your comments and shall surely address the feedback appropriately. We have also noted your concerns regarding the pests in your room and the feedback on cleaning and shall address it with the appropriate teams. We would once again like to thank you for your time and feedback, and hope to have an opportunity in the near future to better your experience. Thank you and best regards,

8/10 - 좋아요

Juan

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really good
2022년 3월에 1박 숙박함
답변 제공: Aseem 님, 2022년 3월 22일
Dear Juan, Greetings from Grand Hyatt Doha Hotel & Villas. Thank you for choosing to stay with us. We appreciate the time you took to provide us with your feedback. We are pleased to read that you enjoyed your recent stay with us. It was a pleasure hosting you and we look forward to welcoming you again soon. Best regards, Aseem General Manager

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful Hotel and staff
This is a fabulous hotel, not sure when it was built, but it has all the mod-cons and lots of restaurant choices. It also has one of the leading beach bars in Doha, and they have great parties - do book though. We found all of the staff in the hotel to speak good English, friendly and knowledgeable. Taxi's are plentiful and cheap in Doha, with Uber the best pricing and again lots of availability.
2022년 3월에 2박 숙박함
답변 제공: Karan 님, 2022년 3월 7일
Dear Andrew, Thank you for taking the time to share your experience at Grand Hyatt Doha Hotel & Villas. We are glad that your stay with us was enjoyable and we look forward to having you back with us. Thank you and best regards,

10/10 - 훌륭해요

Alwaleed 님, Doha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location with very good food choices and extreme cleanliness one of the best hotels in the West Bay Area and their prices are very good too all in all a very attractive package
2022년 2월에 26박 숙박함
답변 제공: Karan 님, 2022년 3월 2일
Dear Alwaleed, Thank you for taking the time to review your stay with us. We are glad to know you enjoyed your time and look forward to having you back in the near future. Thank you and best regards,

10/10 - 훌륭해요

Talal 님, Springfield Gardens

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My favorite hotel in Doha since 2016… and still
2022년 1월에 2박 숙박함
답변 제공: Karan 님, 2022년 1월 18일
Dear Talal, Thank you for choosing Grand Hyatt Doha Hotel & Villas as your preferred destination in Doha. We appreciate your kind feedback and look forward to your future stay with us. Best regards,

10/10 - 훌륭해요

Habib

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Was very nice again i’m staying over there and thanks a lot for the manager of the hotel mr. Nabil he is the best and thanks a lot for the stuff
2022년 1월에 1박 숙박함
답변 제공: Aseem Kapoor General Manager 님, 2022년 1월 9일
Dear Habib, Greetings from Grand Hyatt Doha Hotel & Villas. Thank you for sharing your amazing experience with us and for choosing our hotel for your recent stay. We are happy to hear you enjoyed your experience with us. Further, we highly value you highlighting the hospitality service you received from our team. I will be sharing your gratifying feedback with my colleague Nabil. We look forward to welcoming you back again in the near future. Kindest regards, Aseem Kapoor General Manager

10/10 - 훌륭해요

Talal 님, Springfield Gardens

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Grand Hyatt Doha is and always will be my favorite hotel in Qatar. Best staff ever.
2021년 12월에 2박 숙박함
답변 제공: Aseem Kapoor 님, 2021년 12월 19일
Dear Tatal, Greetings from Grand Hyatt Doha Hotel & Villas. Thank you for choosing to stay with us along with feedback. The Grand Hyatt Doha Team is happy to hear you enjoyed your experience with us. We are delighted to hear that you enjoyed the level of customer service extended by my colleagues. We look forward to welcoming you in the near future. Kindest regards, Aseem Kapoor General Manager

6/10 - 괜찮아요

Rajesh

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 12월에 1박 숙박함
답변 제공: Aseem Kapoor 님, 2021년 12월 19일
Dear Rajesh, We are glad to hear about your exceptional experience. The Grand Hyatt Doha Team is looking forward to welcoming you in the near future. Kindest regards, Aseem Kapoor General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away
Not worthy of the Grand Hyatt Brand name. Old, mouldy, noisy, extremely poorly managed property.
2021년 12월에 3박 숙박함
답변 제공: Aseem Kapoor 님, 2021년 12월 19일
Dear Valued Guest, Greetings from Grand Hyatt Doha Hotel & Villas. Thank you for providing your feedback and letting us know about your experience. We sincerely apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear about your dissatisfaction. Rest assured that I will personally address this straight away to the concern departments to look deeper into these matters. We do sincerely hope that your experience on this occasion will not deter you from revisiting us in future. Kindest regards, Aseem Kapoor General Manager

8/10 - 좋아요

Mattias

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Ett bra hotell med Pool och privat strand. Märks att hotellet är äldre men ändå fräscht. Frukost ingick ej i mitt hotellpris. Skulle välja detta hotell igen - ja
2021년 11월에 3박 숙박함
답변 제공: Grand Hyatt Doha 님, 2021년 11월 30일
Dear Mattias, Greetings from Grand Hyatt Doha Hotel & Villas. Thank you for sharing your awesome experience with us and for choosing our hotel for your recent stay. We are delighted to hear that you enjoyed our fabulous water facilities. We highly appreciate your feedback. The Grand Hyatt Doha Team is looking forward to welcoming you in the near future. Kindest regards, Aseem Kapoor General Manager

10/10 - 훌륭해요

cüneyt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 3박 숙박함
답변 제공: Grand Hyatt Doha 님, 2021년 11월 24일
Dear cüneyt, We are glad to hear about your exceptional experience. The Grand Hyatt Doha Team is looking forward to welcoming you in the near future. Kindest regards, Aseem Kapoor General Manager

6/10 - 괜찮아요

peter 님, york

좋아요: 청결 상태, 직원 및 서비스
2021년 11월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top located
Top service, spaces rooms and super location
2021년 11월에 2박 숙박함
답변 제공: Karan 님, 2021년 11월 15일
Dear Guest, Thank you for choosing Grand Hyatt Doha Hotel & Villas as your preferred hotel. We are glad that you had a pleasant stay with us, and hope to welcome you back in the near future.

10/10 - 훌륭해요

MOHAMMAD S

2021년 11월에 1박 숙박함
답변 제공: Karan 님, 2021년 11월 9일
Dear Mohammad S, Thank you for your kind feedback and for choosing Grand Hyatt Doha Hotel & Villas as your preferred hotel. We look forward to having you with us again. Best regards,

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely week long break at Grand Hyatt
I loved staying at Grand Hyatt. I have stayed there many times over the past few years but I have seen a definite improvement in service the last couple of times I have been there. I stayed in one of the Club rooms which was great. There was a lovely view of the gardens and what I especially like about the rooms at Grand Hyatt is that they all have balconies. In my opinion, with breakfast included and snacks and evening drinks in the Club lounge, it is well worth booking a Club room. I can’t really say anything negative about this hotel. I love it and would definitely recommend it! I am looking forward to my next stay.
View from the balcony in my room.
Breakfast at Santa Monica
2021년 10월에 3박 숙박함
답변 제공: Grand Hyatt Doha 님, 2021년 10월 31일
Dear Ms. Amanda, Greetings from Grand Hyatt Doha Hotel & Villas. Thank you for taking time to share your amazing experience and for your loyalty. We are thrilled to read that you enjoyed the amazing views from the balcony and amazing benefits at the Grand Club Lounge. The Grand Hyatt Doha Team strive to deliver an outstanding service so we really appreciate your encouraging comments. We look forward to hosting you back in the near future. Kindest regards, Aseem Kapoor General Manager

10/10 - 훌륭해요

chiara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aspetti positivi: sono presenti diverse piscine all'aperto,una spiaggia e diversi ristoranti, il che rende la struttura un posto ideale per rilassarsi qualche giorno. Il personale è fantastico e molto disponibile, ci hanno sempre dato consigli utili su cosa visitare, quando e come, sono stati molto corretti nell'avvisare ad esempio che era possibile che fuori dall'hotel le condizioni di cambio di valuta estera fossero migliori, e non potremo mai ringraziare abbastanza Sadjed, che ci ha aiutati per un problema con la nostra carta di credito. Le camere e le zone comuni dell'hotel sono ben curate e sempre pulite. Aspetti negativi: nessuno
2021년 9월에 3박 숙박함
답변 제공: Grand Hyatt Doha 님, 2021년 10월 31일
Dear Ms. Chiara, Greetings from Grand Hyatt Doha Hotel & Villas. First of all we would like to take the opportunity to thank you for choosing our hotel for your recent stay and for sharing your experience with us. We are delighted to hear that you enjoyed our excellent location and outdoor facilities. Also, we highly appreciate for highlighting the level of customer service provided by The Grand Hyatt Doha Team. I will be sharing your gratifying feedback in regard to excellent service with my colleague Sadjed. Thank you again for choosing Grand Hyatt Doha Hotel & Villas. We look forward to welcoming you again. Kindest regards, Aseem Kapoor General Manager