테라스/파티오

로지 앳 리덤 스미스 여행 후기

3 out of 5
로지 앳 리덤 스미스
1640 Memorial Dr., Sturgeon Bay, WI

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 323개 이용 후기 중 104개" "
평점 8 - 좋아요. 323개 이용 후기 중 106개" "
평점 6 - 괜찮아요. 323개 이용 후기 중 59개" "
평점 4 - 별로예요. 323개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 323개 이용 후기 중 19개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Nicole 님, 2018년 10월 10일
Thank you for your review. We hope to see you again!

10/10 - 훌륭해요

Kurt

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

8/10 - 좋아요

Wynne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Good service. Location was OK. Condition of facility was dated but ok. Breakfast was great. Mattress was obviously well worn with noticeable deep indents on each side. Needs replacing. Curtains for the sliding door were not room darkening and partially transparent. Would not stay again unfortunately.
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Natalie

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room had mold above the shower light, seal on shower leaked. Timer for fireplace was broken. For the price I expected much nicer amenities.
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

John

반려동물 동반 여행
Although the property is listed as “pet friendly” on Expedia, I was charged an extra $250 fee for traveling with my well-behaved, clean, and quiet dog. The receptionist informed me they only have 4 pet friendly rooms on the whole property and apparently I wasn’t staying in one of them. Seems like that would have been helpful information during check-in instead of check-out. I would have taken my business elsewhere had I known of the fee beforehand.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The Lodge has a great family appeal with a nice view of the water across the street. It was exactly the close location we were looking for to go explore Door County during our visit to WI. Upon arrival we received a free appetizer of our choice in the bar, very yummy and every morning they had an omelette station, a nice upgrade to the traditional complimentary continental breakfast. Overall a wonderful stay and would definitely recommend!
2023년 8월에 2박 숙박함

8/10 - 좋아요

Warren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Delicious breakfast, great nights sleeping, close to shopping and sights, were all enjoyed by us. An older lodge with the north woods charm and hospitality. Will plan on a return visit.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Sequoyah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Lodge exceeded my expectations because of how clean and comfortable our stay was. The room had a jacuzzi tub (I was leery about using it but it was super clean), fireplace, a small kitchen area, and separate living/ sleeping space, private patio. The decor throughout is a bit outdated (think a cozy stay at grandma’s) but not important to me. Our stay included breakfast- with waffles, an omelette station (served hot & fresh made to order!), breakfast muffins/ cereal, yogurt/ granola, juice/ coffee/ tea. The property has a lively bar/ bar type of restaurant with similar food choices. The staff here were all very welcoming and friendly. They also welcome guests staying with pets as pet friendly rooms are available. (We stayed without pets and I didn’t see or hear one the entire time I was there.) The lodge is right across the street from water/ a small marina. The only negative is that there is no fan and the rooms aren’t very sound proof- hallway noise & noise from above is very easily heard. We had a group of women outside our room conversing/ laughing with disregard to their noise level in the hallway until late. A white noise machine/ fan can help with that.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Brianne

2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Taylor

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Yvonne

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Ronnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful place
Great trip, clean and very friendly works and staff, no problem, food for good!
2023년 9월에 1박 숙박함

8/10 - 좋아요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 4박 숙박함

4/10 - 별로예요

Jim

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

4/10 - 별로예요

chris

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

morgan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Place was super cute and friendly only thing that needs serious work is the pool.. it was very run down and filthy.. kids were wanting to swim and it was really gross
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Cheri

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room is musty smelling. The floor is dirty. I want my money back!! The manager was nice. But did not give me a new room. Was going to charge me for a upgrade!!! Ridiculous!!!For the money i spent on this room.. It should have been a really nice place .
2023년 9월에 1박 숙박함

8/10 - 좋아요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I liked that is was older and had a lot of character, was very clean but roof and deck had a little mold from the dew, would definately stay there again
2023년 8월에 1박 숙박함

8/10 - 좋아요

Hugh 님, Allentown

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was once elegant if kitschy mid-century, and I visited out of curiosity. The property needs a serious facelift and presumably structural work. Failing that, just removing the mold, painting, power washing the walkways and paying attention to landscaping would make a difference. It's likely wood rot has damaged the exterior and mold with snow may have damaged the roof. The rooms were quite noisy too. Flooring needs some work and sound deadening. Another guest made similar comments to me at checkout about the depressing condition of the property. The beds were comfortable. The maids did a good job of cleaning but rooms were very musty due to water damage to the structure and carpeting. Would not doubt black mold exists in the walls. None of my comments are likely news to the proprietors, but further delays in addressing issues might just spell the end of the Lodge.
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함

4/10 - 별로예요

Wayne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Meh… you can do better
The place is old and kinda run down looking. Building needs repairs and updating and so do the rooms. For $170 a night (a non weekend rate) I expect a lot more. The room was dated, and there was mold on the shower ceiling. The patio doors had these flimsy locks and even flimsier bar to keep it from opening. They allow dogs but only in a few rooms, so call ahead before booking to ensure the dog rooms are free. Also they require you to put ur dog in a kennel while in the room even though they don’t say that on their policies until after you book.
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Nicole

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The tub was old and disgusting. The shower head only hung straight down. The property overall needs repairs. The ceiling tiles at the registration desk have water damage stains. The room smelled musty. Only half the heating elements in the toaster work. The outdoor tiki bar/restaurant was fairly nice. Our waitress was slow and forgot my drink order twice. The beds were clean.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location. Property needs some updating but staff was awesome. Very beautiful area
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Preston

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Apinder 님, Mundelein

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff was good.but Property is very old and outdated . Bath room need total updating . Shower water was slow . Bedroom spring was bad. Parking in the back unsafe .
2023년 8월에 2박 숙박함

4/10 - 별로예요

Sailesh H

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Let this be your last choice
Bathroom doors don't lock. Balcony doors didn't lock. Shower faucet really bad. Carpet seemed like it was wet. room was dark and didn't have enough lighting. The iron was the smallest I've ever seen and didn't even iron the clothes properly.
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 7일
We appreciate the feedback and will continue to work on improvements.

4/10 - 별로예요

Pamela

2023년 8월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 8월 8일
Thank you for the review!

8/10 - 좋아요

Kevin

연인과의 여행, 반려동물 동반 여행
좋아요: 편의 시설/서비스
It is a beautiful property. But, the inside of the hotel is old and worn out. Beds are old and uncomfortable, old lamps and chairs. I think if the owners would put some new furniture, beds, decor it would be worth the price they are charging. Currently you are paying for grounds and location, not the hotel itself.
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 7일
Thank you for the feedback. We will continue to work on improvements around our hotel.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Could use a lot of updating. Pretty run down. Shower did not work which resulted in my elderly family member having to get on her hands and knees to wash her hair. To expensive for its condition, however the staff were very friendly.
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 7일
Thank you for providing feedback on how we can make future stays better.We apologize if there was any confusion while using the showers. To prevent this, we provide signs with instructions on how to use the shower in each bathroom. In order to assist guests with issues, we also provide a phone number for our 24 hour maintenance team. This number is posted on each of our entrances and on welcome letters for guests who arrive after hours. To prevent this from happening again, we will work with the team to find solutions. Thank you,

10/10 - 훌륭해요

Michele

2023년 7월에 1박 숙박함

8/10 - 좋아요

Marissa

2023년 7월에 4박 숙박함
답변 제공: Front Desk 님, 2023년 8월 8일
Thank you for the review!

8/10 - 좋아요

Jennifer

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property was nice, close to the water. It has its own restaurant and tiki bar. The breakfast includes house made omelets which were delicious. The wait staff for tiki bar was almost non existant. Couldnt get anyone's attention to wait on us.
2023년 7월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 7월 25일
We appreciate you taking the time to provide feedback. We will work with waitstaff to avoid this issue in the future.

4/10 - 별로예요

Alfred

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Room Needs Upgrade
Room was old and needed repair on essential items. The shower did not work no matter what I did to correct it. I could not call the front desk because there was NO PHONE in room. The room decorating was dark(ceiling and trim) and only had three table lamps with dim light bulbs to light up the whole room. Did not include a hair dryer for my wife. Skid resistant sticker on bottom of tub were removed but residue remained. Did make complaint to hotel personnel.
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 25일
Good Morning, Thank you for taking the time to provide feedback. It is essential and allows us to address issues for future stays. We are reviewing your complaint with the bathroom tub and lighting in the room. We do not provide phones in the room, however, we provide guests with access to an internal phone and numbers to call from a cell phone to provide assistance when an issue arises. We apologize if there was any misundertanding. In order to avoid frustrating situations in the future we will continue to work on solutions.Thank you,

8/10 - 좋아요

Vishwanath

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location. Extremely friendly & helpful staff. The rooms themselves could be updated. Fixtures etc. are dated. Overall an excellent experience though. And did I mention the friendly & helpful staff? 🙂
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 11일
Thank you for the feedback! It helps our dedicated team improve future stays for all guests. We welcome you to stay again to see the ongoing improvements.

10/10 - 훌륭해요

john

2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 8일
Thank you for the review!

2/10 - 너무 별로예요

Tina

2023년 7월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 8월 8일
We appreciate you taking the time to review. Is there anything specific that we can focus on to improve future stays?

10/10 - 훌륭해요

mark 님, Duluth

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Property owners have done a great job keeping up with maintenance and care. I have stayed here for years and can say it’s never been better. Loved the tiki bar addition.
2023년 6월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 7월 11일
I am happy to hear that you enjoy your visits with us and appreciate your feedback. Our staff is working hard to improve and maintain this historical building.

10/10 - 훌륭해요

Michael J. 님, Davenport

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We got a big suite after a snafu at another place, so our experience might be different. Suite was great with a nice balcony to sit and listen to the birds with coffee in the morning. Lodge was old but maintained. Clean, but needs paint. Everything worked. Bed was comfy, shower was great. Breakfast was terrific with made to order omelets and tasty scones.
2023년 7월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 7월 11일
We appreciate your feedback and are happy to hear you enjoyed your stay.

10/10 - 훌륭해요

Kellen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved our stay
2023년 6월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 11일
We are happy to hear that you loved your stay. Thank you for the review and have a fantastic day.

6/10 - 괜찮아요

Christine

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
While the property was older and could have used lots of maintenance, the staff was very friendly, and the tiki bar area outside was nice and fun and made it an enjoyable experience.
2023년 7월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 7월 11일
We appreciate the feedback and will continue to make improvements moving forward.

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 11일
Thank you for choosing us as your vacation destination!!

8/10 - 좋아요

Tyler

2023년 6월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 25일
We appreciate you taking the time to provide a rating.

10/10 - 훌륭해요

RaLinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient for a quick stay
2023년 6월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 6월 26일
Thank you for choosing The Lodge at Leathem Smith. We appreciate the review.

10/10 - 훌륭해요

Alex Kreston

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotels.com was not clear on some amenities
This hotel has only several dog friendly rooms and those have additional fees plus the rooms are more expensive than standard. We needed an upgrade to come with our dog. Hotel staff was very helpful and gave us a great deal. Also they have fees for children over 12 but hotel did not charge us any additional fees since hotels.com did not mention it on their website. Overall a very positive experience!
2022년 7월에 1박 숙박함

4/10 - 별로예요

Rachel

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Out dated outside patio was dirty couldn't even sit outside and enjoy it. Dog poop on the sidewalk wouldn't stay there again very disappointed
2022년 5월에 2박 숙박함

2/10 - 너무 별로예요

Diana

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom had black mold. Carpet stained badly
2022년 4월에 1박 숙박함
답변 제공: Desiree 님, 2022년 4월 11일
Hi, Diana. I'm sorry to hear about your experience. I wish you would have let us know right away at check in and we could have addressed the issue than by moving you to a better room or have taken care of the problem for you. Thank you for your feedback, we are always working towards improving our guests experience any way that we can.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Desiree 님, 2022년 4월 11일
Thank you for taking the time to rate a review. We sincerely appreciate your feedback. If you have any other feedback or ideas to help us improve our guest experience, please contact us.

8/10 - 좋아요

Edward

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 2박 숙박함
답변 제공: Desiree 님, 2022년 4월 11일
Thank you for taking the time to rate a review. We sincerely appreciate your feedback. If you have any other feedback or ideas to help us improve our guest experience, please contact us.