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예약 가능 여부 확인

러셀 코트 호텔 여행 후기

2 out of 5
러셀 코트 호텔
Bath Road, 19, Bournemouth, ENG

이용 후기

5.2
평점 10 - 훌륭해요. 575개 이용 후기 중 58개" "
평점 8 - 좋아요. 575개 이용 후기 중 116개" "
평점 6 - 괜찮아요. 575개 이용 후기 중 116개" "
평점 4 - 별로예요. 575개 이용 후기 중 106개" "
평점 2 - 너무 별로예요. 575개 이용 후기 중 179개" "

5.6/10

청결 상태

5.8/10

직원 및 서비스

4.6/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

4.8/10

친환경

이용 후기

8/10 - 좋아요

YOUNGHO

좋아요: 직원 및 서비스

2/10 - 너무 별로예요

Hasan Orkun

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not happy won't go back

4/10 - 별로예요

Emily

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

David

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed in places all over the world for the grandest hotels to the corridors of houses with no windows. This is the worst place on the planet the room and bathroom were filthy and it was a very scary environment.

2/10 - 너무 별로예요

Stuart

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty. Room 211 had no lights working Too much paperwork. And the deposit was more then the room rate ridiculous, very noisy no sleep. Will not return
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Paul

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Jay

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not clean, broken fixtures, dirty carpets, dirty bedsheets and bedding. Broken shower doors, overflowing blocked showers. Dirt in and around the shower (had not been cleaned) Overall a very bad hotel. Poor customer service quite rude.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Aaron

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
PLEASE DO NOT BOOK
This hotel is really poor, currently reported to trading standards as its nothing like advertised and Hotels.com are trying to help It was a cheap room but you still expect a clean room, the hotel was filthy outside and in, using as a halfway house
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Carlos

2023년 11월에 1박 숙박함
답변 제공: RCH 님, 2023년 11월 3일
Dear Carlos,thank you for your rating, it is very important to us.Have a great evening.

2/10 - 너무 별로예요

Steven

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Turd
They demand £50 deposit when you arrive which is not clear on 3rd party booking sites. Then refuse to return deposit for absolutely no reason. Linen and towels were clean but the room and hotel is minging. Worst hotel l've stayed in !!
2023년 10월에 1박 숙박함
답변 제공: RCH 님, 2023년 10월 25일
Thank you very much for your review.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
Cheap & cheerful
2023년 10월에 1박 숙박함
답변 제공: RCH 님, 2023년 10월 24일
Thank you very much for your review.

8/10 - 좋아요

K

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All good but could of done with sone tea bags milk and sugar for tea to use the kettle as we had to buy these areselfs
2023년 10월에 2박 숙박함
답변 제공: RCH 님, 2023년 10월 24일
Thank you very much for your review.

4/10 - 별로예요

peter

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GRIM
Given the price and the warning from the site that refurbishment was required, we weren't expecting too much. Sadly, things were even worse than expected. This place is way past its' best before date and although the price may look cheap, by the time all the extras are added on it would be just as cheap to stay somewhere much nicer. Extras.??? Well, let's start with £12 to park the car. Although a kettle is provided, tea and coffee and milk is EXTRA, leave by 10a.m. or it's £10 per person per hour to be paid. Leave your luggage before check in..? £2.50 per item. You have to leave a £50 card authorisation in case you....... I don't know what.! There is a TV in the room but when we arrived and settled down for a bit of TV before bed the choices were BBC news, ITV news or two other choices of Al Jazzera. This place is stuck in the era it was last updated... the 1960's.!!!
2023년 10월에 1박 숙박함
답변 제공: RCH 님, 2023년 10월 24일
Thank you very much for your review.

2/10 - 너무 별로예요

Muzammil

2023년 10월에 1박 숙박함
답변 제공: RCH 님, 2023년 10월 11일
Thank you very much for your review.

8/10 - 좋아요

G

좋아요: 청결 상태, 직원 및 서비스
Good value for money
Really cheap, and clean but the equipment and furniture is quite worn and basic. However we were really happy with the value for money and would defiantly book again.
2023년 10월에 2박 숙박함
답변 제공: RCH 님, 2023년 10월 9일
Thank you very much for your review.

10/10 - 훌륭해요

Carl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel
Staff were extremely helpful and friendly very close to beech and the center. Enjoyed my stay 👍
2023년 9월에 12박 숙박함
답변 제공: RCH 님, 2023년 10월 7일
Thank you very mch for your rview.

6/10 - 괜찮아요

M

2023년 9월에 1박 숙박함
답변 제공: RCH 님, 2023년 10월 3일
Thank you very much for your review.

4/10 - 별로예요

rachel

단체 여행
별로예요: 직원 및 서비스
Money grabbing hotel , Very Poor
A one night stay for two , There was one Towel. One Dirty Cup. No tea bags ,coffee or milk! We chose this 1 night stay because it was Cheap, we left our Room by 10,am as stated ,And went down to Recption to ask where we could get a coffee, the Receptionst was in a row with a customer so by the time we handed keys in was maybe 10,15 maximum , we left without a hot drink ,And to my horroh they had charged me an extra 20 Quid for a late check out!
2023년 9월에 1박 숙박함
답변 제공: RCH 님, 2023년 10월 3일
Thank you very much for your review.

2/10 - 너무 별로예요

Manuel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed in the hotel one night only what I paid in advance. On checking in the owner asked for £50 deposit for TV what made me feel like criminal. However I paid it. On the morning when I checked out I asked about my tv deposit and he told me that I will get it in 10-12 days. 20 days later I wrote to ask the deposit and got answer that it was pre-autorisation so I shouldn’t expect any money back. About the cleaning and furniture - this is the worst hotel ever I have been in my life. Dirty, noisy all the night, no light in the room, bad service and scam. Avoid it.
2023년 9월에 1박 숙박함
답변 제공: RCH 님, 2023년 10월 3일
Thank you very much for your review.

8/10 - 좋아요

Tony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room (no. 219) was fine though the cold tap often ran warm/hot. Your hotel suited me well. The staff were friendly.
2023년 9월에 3박 숙박함
답변 제공: RCH 님, 2023년 9월 27일
Thank you very much for your review.

4/10 - 별로예요

Andrew

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Russel, no thanks.
Sadly, i wouldnt recommend this hitel. There are far better in Bourenmouth at a lower rate. It felt like an HMO for council tennants. The room smelt of cigarette smoke. I left at 0630hrs because i just wanted to be out of there. The guy on the desk when i arrived was very engaging and humerous.
2023년 9월에 1박 숙박함
답변 제공: RCH 님, 2023년 9월 27일
Thank you very much for your review.

4/10 - 별로예요

Brian

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: RCH 님, 2023년 9월 27일
Thank you very much for your review.

6/10 - 괜찮아요

Raymond

좋아요: 직원 및 서비스
Friendly staff although the hotel does need a little updating but you are pre-warned of this. The rooms are clean and it is in a great location and ideal for a weekend trip.
2023년 9월에 2박 숙박함
답변 제공: RCH 님, 2023년 9월 18일
Thank you very much for your Review.

6/10 - 괜찮아요

Bill

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: RCH 님, 2023년 9월 18일
Thank you very much for your Review.

4/10 - 별로예요

barry

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: RCH 님, 2023년 9월 18일
Thank you very much for your Review.

2/10 - 너무 별로예요

Zuhra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very unpleasant stay at this hotel. Shower was not working properly and overall hotel come across extremely untidy and not clean.
2023년 9월에 2박 숙박함
답변 제공: RCH 님, 2023년 9월 18일
Thank you very much for your Review.

4/10 - 별로예요

Sima

별로예요: 청결 상태, 편의 시설/서비스
Nothing
2023년 9월에 1박 숙박함
답변 제공: RCH 님, 2023년 9월 18일
Thank you very much for your Review.

4/10 - 별로예요

Said

2023년 8월에 2박 숙박함
답변 제공: Thank you very much for your Review. 님, 2023년 9월 18일
Thank you very much for your Review.

2/10 - 너무 별로예요

ahmed

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: RCH 님, 2023년 9월 11일
Dear Mr Ahmed Salman,Thank you for your rating and review, it is very important to us.Please note, all our extra charges are clearly mentioned on the web sites before making any reservations.Have a great evening.

4/10 - 별로예요

Matthew

Hi it's not the worst hotel for an overnight stay .. the whole place is not particularly clean and all carpets etc seem very old.. the single person room i booked was absolutely tiny. but i would forgive all of this if not for a couple of things. You have to pay £12 a day for parking? This is nuts. I pay to stay in your hotel i should be able to park there. You have to pay for wifi? again ridiculous. And finally, i asked to leave my car in the car park for 1.5 hours only after my checkout time for reasons outside my control. Any other hotel would just be like "sure", it's not a big deal. However this place charged me £6 for the privlege. Not impressed.
2023년 9월에 1박 숙박함
답변 제공: RCH 님, 2023년 9월 10일
Dear Mr Matthew,Thank you very much for your review and rating, it is very important to us.Please note all our extra charges are clearly mentioned on all the web sites before making any reservation and it is only customers responsibility to familiarize themselves with them.We will consider your comments.Have a great evening!

2/10 - 너무 별로예요

Fahim

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty place so I don't suggest to anyone to go there
2023년 9월에 1박 숙박함
답변 제공: RCH 님, 2023년 9월 11일
Dear Fahim,Thank you for your rating and review, it is very important to us.We will consider your comments.Have a great evening.

4/10 - 별로예요

Cecilie-Malen

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
No wifi, tea or coffe, but clean and okay spacious
2023년 9월에 1박 숙박함
답변 제공: RCH 님, 2023년 10월 31일
Wifi Tea , coffee & milk is avaiable and it is chargeable it is clearly mentioned prior to you making a booking with us.

4/10 - 별로예요

Danielle

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very run down hotel as can be expected with seaside towns but the room was unkept and in dire need of refurb. Bathroom was very small and had no door. Shower was grotty and had little pressure. I did get this on a cheap deal so I suppose it could have been expected but I would not stay here again. Also you have to pay £12 parking a day which I only read after booking my non refundable room.
2023년 9월에 1박 숙박함
답변 제공: RCH 님, 2023년 9월 11일
Dear Ms Danielle,Thank you for your rating and review, it is very important to us.We will consider your comments.Please note, all our extra charges are clearly mentioned on the web sites before making any reservations.Have a great evening

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff. Makes or breaks any business very friendly!
2023년 9월에 1박 숙박함
답변 제공: RCH 님, 2023년 9월 10일
Dear Frank,Thank you very much for your review and rationg, it is very important to us.Hope to see you soon!Kind Regards

2/10 - 너무 별로예요

Shady

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is very dirty
2023년 9월에 1박 숙박함
답변 제공: RCH 님, 2023년 9월 11일
Dear Shady,Thank you for your rating and review, it is very important to us.We will consider your comments.Have a great evening.

2/10 - 너무 별로예요

Kjartan

2023년 9월에 3박 숙박함
답변 제공: RCH 님, 2023년 9월 5일
Dear Mr Kjartan Meyer,Thank you for your rating it is very important to us.Have a great eveningKind Regards

4/10 - 별로예요

Patrick

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Some staff members were simply rude and seemed totally un interested in serving us . Simply felt unwelcomed
2023년 9월에 2박 숙박함
답변 제공: RCH 님, 2023년 9월 4일
Thank you very much for your review.

8/10 - 좋아요

Maria

단체 여행
좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: RCH 님, 2023년 9월 2일
Thsank you very much for your review.

4/10 - 별로예요

Nneka

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cheap but still not worth it.
The staff that check me in on arrival was pleasant and wonderful though i had to wait for about 20min. Property was dirty, old building. There was a dried on what looked like vomit on the inside door of lift. Wifi was not free, have never paid for wifi in a hotel before, was shocked to hear that. parking was expensive. Not going there again.
2023년 8월에 3박 숙박함
답변 제공: RCH 님, 2023년 8월 31일
Dear Nneka,Thank you very much for your rating and review, it is very important to us. All our additional charges are clearly mentioned on the web sites before making any reservation.We will consider your comments.Have a great evening!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Clean and helpful
Staff were friendly and helpful, my room was clean, but the carpet needs replacing, othet guests need to be quite at night, kids running round late at night
2023년 8월에 2박 숙박함
답변 제공: RCH 님, 2023년 8월 31일
Thank you very much for your review.

2/10 - 너무 별로예요

colin

2023년 8월에 1박 숙박함
답변 제공: RCH 님, 2023년 8월 31일
Thank you very much for your review.

4/10 - 별로예요

Gareth

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Shoddy and dirty
WiFi £5 a day for one appliance. Parking £12 a day No coffee, tea or milk in room, £1 for 2 sachets of coffee and 2 teabags. Corridor and bedroom carpets dirty. Furniture shabby and falling to bits. Window latches broken. Bed not made, sheet looked as if it had been just placed on the bed and quilt cover was inside out. £214 for 2 nights.
2023년 8월에 2박 숙박함
답변 제공: RCH 님, 2023년 8월 29일
Dear Mr Gareth Pritchard,We are sorry to hear, that you were not fully satisfied with your stay, however all additional charges are clearly mentioned before making any reservation. We will consider your comments.Have a great evening.

2/10 - 너무 별로예요

Leo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bad service
2023년 8월에 1박 숙박함
답변 제공: RCH 님, 2023년 8월 29일
Dear Leo Garcia Cano,Thank you for your rating and review, it is very important to us. We are sorry that you are not completely satisfied with your stay.Have a great evening.

8/10 - 좋아요

marian

2023년 8월에 3박 숙박함
답변 제공: RCH 님, 2023년 9월 18일
Thank you very much for your Review.

2/10 - 너무 별로예요

Arlind

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: RCH 님, 2023년 8월 28일
Thank you very much for your review.

6/10 - 괜찮아요

Victoria

좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: RCH 님, 2023년 8월 28일
Thank you very much for your review.

6/10 - 괜찮아요

Mildred

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
My stay was okay, but didn’t sleep too well because I was scare the window in the room does not close. And in the toilet there is a stain which looks disgusting. If you put a lot of bleach it can leave the toilet clean. Otherwise the reception people were so friendly and helpful. Thanks
2023년 8월에 1박 숙박함
답변 제공: RCH 님, 2023년 8월 27일
Thank you very much for your review.

2/10 - 너무 별로예요

Neevitha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible hotel
Horrible stay! Scammers
2023년 8월에 1박 숙박함
답변 제공: RCH 님, 2023년 8월 31일
Dear Neevitha,Thank you for your review and rating, it is very important to us.We do not agree with your claim that we are scammers, all our additional charges are clearly stated on the websites before any booking is made and it is the customers responsibility to familiarize themselves with them as well as the T&C.Have a great evening.

2/10 - 너무 별로예요

Bikal

2023년 8월에 1박 숙박함
답변 제공: RCH 님, 2023년 8월 27일
Thank you very much for your review.

4/10 - 별로예요

Ndiana

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nice
2023년 8월에 1박 숙박함
답변 제공: RCH 님, 2023년 8월 23일
Thank you very much for your review.