정원

애플우드 호텔 여행 후기

3.5 out of 5
애플우드 호텔
7 Durley Road, West Cliff, Bournemouth, England

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 507개 이용 후기 중 291개" "
평점 8 - 좋아요. 507개 이용 후기 중 154개" "
평점 6 - 괜찮아요. 507개 이용 후기 중 45개" "
평점 4 - 별로예요. 507개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 507개 이용 후기 중 9개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Tali

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A female solo traveler stayed in a clean single room with an external bathroom. The staff was friendly and helpful.
2024년 2월에 1박 숙박함
답변 제공: Tien & Charlene 님, 2024년 2월 25일
Thank you Tali. We are glad you had a nice stay. We hope you can stay with us again in the future.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 2월에 1박 숙박함
답변 제공: Tien & Charlene 님, 2024년 2월 25일
Thank you Richard.

8/10 - 좋아요

Ben

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely room and excellent service. Only issue that we had was that the cups in the bedroom had been cleaned with something that left a bleachy taste in them. But asked for them to be cleaned which was done straight away.
2024년 2월에 1박 숙박함
답변 제공: T&C 님, 2024년 2월 20일
Hi Ben, we are glad you had a good stay.

10/10 - 훌륭해요

Tim

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A clean and recently refurbished hotel in Bournemouth close to the centre (BIC). Picking hotels around here can be tricky as some are a little tired and shabby, but this one seems to have been polished up nicely, and recently too. The rooms are a smidge on the small side but I’ll take that for the price and knowing it’s all in good condition with helpful staff - will book again
2024년 2월에 2박 숙박함
답변 제공: T&C 님, 2024년 2월 20일
Hi Tim, we are pleased you enjoyed your stay. We look forward to seeing you again!

10/10 - 훌륭해요

Nicola

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Tien & Charlene 님, 2024년 2월 12일
Thank you Nicola!

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1 night in hitel
Hotel convenient clean and spacious. Unfortunately radiators on bed room were not adequate enough and bedroom was cold also no heating in bathroom at all (radiator or towel rail) and was freezing. If staying more than 1 night would have complained
2023년 12월에 1박 숙박함
답변 제공: Tien & Charlene 님, 2024년 2월 12일
Hi Patricia, we are sorry that you were not comfortable. Please let us know next time and we can help you adjust the heating in the room. Kind regards

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel. Excellent service.
We had a lovely 2 night stay at the Applewood. The lady on duty was very friendly and welcoming. The breakfast was lovely and the service was excellent. Our family room was very clean and nicely decorated. It was cosy but more than enough room for the 4 of us with everything we needed including the lovely toiletries. There were only a couple of things that would have made the stay absolutely perfect - There was no blind up at the bathroom window. It looks like it had previously been there as the track was there but there were no lats and the pillows were quite flat. That didn't take away from the lovely couple of days we had though, and if we are down in Bournemouth again, we would definitely book here again.
2023년 11월에 2박 숙박함
답변 제공: Tien & Charlene 님, 2024년 2월 12일
Thank you for your detailed review. We are glad you had a lovely stay. See you again soon.

8/10 - 좋아요

THOMAS

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great single room
2023년 11월에 1박 숙박함
답변 제공: T&C 님, 2024년 2월 12일
Thank you

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: T&C 님, 2024년 2월 12일
Thank you Andrew!

10/10 - 훌륭해요

Silke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very responsive to send us late check-in info after auf train was delayed for several hours because of a storm so we could get into our room after the official end of check-in time. The room was cozy and the bunk bed nice for the kids - the towel warmer was a nice touch. The only issue was that the room was left unlocked after the cleaning people tidyed it - it does not feel good to return to an open door when all our stuff is in the room (and there is no safe). Otherwise great place with personal touches!
2023년 11월에 2박 숙박함
답변 제공: Tien & Charlene 님, 2024년 2월 12일
Hi Silke, we are pleased you had a great stay. We are sorry that the door didn't auto shut leaving your door unlocked after the cleaning. Our maintenance staff has rectified this.

10/10 - 훌륭해요

Miriam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a very enjoyable stay! Particularly loved it’s location and the free parking was a bonus!
2023년 11월에 1박 숙박함
답변 제공: T&C 님, 2024년 2월 12일
Thank you Miriam!

10/10 - 훌륭해요

Nigel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable but relaxing atmosphere only a few minutes walk from town centre or sea front.
2023년 10월에 2박 숙박함
답변 제공: T&C 님, 2024년 2월 12일
Thank you Nigel!

10/10 - 훌륭해요

Christine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was large. It had space for a table and 2 chairs. The shower was excellent. There was a generous amount of tea, coffee and milk. Staff were knowledgeable and helpful.
2023년 10월에 2박 숙박함
답변 제공: Tien & Charlene 님, 2024년 2월 12일
Hi Christine, we are glad that you had a comfortable stay. We hope to see you again soon.

10/10 - 훌륭해요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location with free parking. Nice comfy bed and modern en suite. Couldn’t fault it for the price.
2023년 10월에 1박 숙박함
답변 제공: T&C 님, 2024년 2월 12일
Thank you Valerie!

10/10 - 훌륭해요

Martyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Tien & Charlene 님, 2023년 10월 17일
Thanks Marty. We are please you had a lovely stay. Best regards

10/10 - 훌륭해요

PAUL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Weekend Stay
The hotel suited us as we were using it to explore Bournemouth and then to travel from to visit Poole after we checked out. Very close to town centre and beach. So plenty of choice for food and can go to the beach to explorer. Bunk beds were great for the children, free Wi-Fi, bed was confortable and the shower was powerful.
2023년 10월에 1박 숙박함
답변 제공: Tien & Charlene 님, 2023년 10월 11일
Thank you for your kind words. We are delighted to hear that you enjoyed your stay at our hotel and that you found it convenient for exploring Bournemouth and Poole. We are glad that you liked our bunk beds, free Wi-Fi, comfortable bed and powerful shower. We appreciate your feedback and hope to see you again soon.

10/10 - 훌륭해요

Mr S k

가족 여행
Perfect one night accommodation Would stay again Very friendly staff Good breakfast Free parking
2023년 10월에 1박 숙박함
답변 제공: Tien & Charlene 님, 2023년 10월 11일
Thank you. We are glad you enjoyed your stay and found our staff friendly and welcoming.

2/10 - 너무 별로예요

Dragoness

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
What ever you do, do not stay in the single executive room. It was horrible. Lights not working, big bugs dropping from the light fixtures and a bathroom across the hallway with absolutely no ventilation whatsoever. That was the worst hotel I have ever stayed in honestly
2023년 10월에 2박 숙박함
답변 제공: T&C 님, 2023년 10월 7일
Hi Priscilla, it’s unfortunate you didn’t enjoy your time in Bournemouth and your stay with us. We tried to make you feel welcome and even microwaved your left over MacDonalds for you in the morning at your request. Just to clarify, you booked the budget single room (not executive). There is nothing wrong with the lights. The external bathroom is 2m outside your room and has a window and an extractor fan. Sorry to say, your honestly is questionable.

10/10 - 훌륭해요

Suzanne

2023년 10월에 1박 숙박함
답변 제공: T&C 님, 2023년 10월 7일
Thank Suzanne

4/10 - 별로예요

Lindy

연인과의 여행
별로예요: 직원 및 서비스
It was so small so unwelcoming we did not like it at all.
2023년 10월에 1박 숙박함
답변 제공: Tien & Charlene 님, 2023년 10월 11일
Hi Lindy, I'm sorry you felt that way. A small budget room is what it is. Most people find it very good value for money.

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel. Great location
All great. Very good location and very friendly staff. Only glitch the sink was blocked but they sorted that out promptly.
2023년 9월에 2박 숙박함
답변 제공: T&C 님, 2023년 10월 7일
Hi Andrew, we are glad you enjoyed your stay.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff and hotel were great. Only thing I can complain about was the shower wasn’t very strong
2023년 9월에 2박 숙박함
답변 제공: Tien & Charlene 님, 2023년 9월 29일
Hi Mark, thank you for leaving your review. We are glad you enjoyed your stay and look forward to seeing you again. Best regards

4/10 - 별로예요

Donna

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff but hotel very old and outdated. Would not stay here again
2023년 9월에 1박 숙박함
답변 제공: Tien & Charlene 님, 2023년 9월 21일
Hi Donna, we are disappointed and surprised by your comments as you booked another night with us when you could have chosen any hotel in Bournemouth for the Tuesday night. Your comments don't mirror up with our other guests, fortunately.

10/10 - 훌륭해요

aurimas

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: T&C 님, 2023년 9월 21일
Thank you

8/10 - 좋아요

Steve

2023년 8월에 1박 숙박함
답변 제공: T&C 님, 2023년 9월 21일
Thank you

8/10 - 좋아요

James Tsz Kwan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A small room that facing main road. Only 1 towel provided for each guest.
2023년 8월에 1박 숙박함
답변 제공: T&C 님, 2023년 9월 21일
Yes, you booked a budget small double room. But we are glad you had a lovely stay!

10/10 - 훌륭해요

Leo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First and foremost the staff are The most knowledgeable pleasant and helpful, it seemed nothing was too much, thank you. Hotel is well positioned for a short walk into town. However, given this it is prone to some noise from late night revellers walking past. Great parking thoroughly enjoyable stay.
2023년 8월에 2박 숙박함
답변 제공: Tien & Charlene 님, 2023년 9월 21일
Thank you Leo, we are glad you had a great stay! Best regards

10/10 - 훌륭해요

Mark

2023년 8월에 1박 숙박함
답변 제공: T&C 님, 2023년 9월 21일
Thank you

6/10 - 괜찮아요

Melanie

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Anita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for money, central to seafront, shops and restaurants.
2023년 8월에 2박 숙박함
답변 제공: T&C 님, 2023년 9월 21일
Anita, we are glad you enjoyed the location and time in Bournemouth.

8/10 - 좋아요

Brigit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable hotel with good free parking
Very friendly service, easy check in and ample parking. Huge bed, all very clean and comfortable. The only aspect I’d prefer is to have a full cooked breakfast option. There is a light breakfast option only. There are a few cafes only minutes walk so we did that, but it would have been nice to eat at the hotel, especially as it has a lovely restaurant area. But we’ll def stay again when visiting the BIC.
2023년 8월에 1박 숙박함
답변 제공: T&C 님, 2023년 9월 21일
Dear Brigit, we are pleased you had a great time and that you will definitely come back to visit us again.

10/10 - 훌륭해요

Darren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: T&C 님, 2023년 9월 21일
Thank you Darren

10/10 - 훌륭해요

Colin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent value for money.
2023년 8월에 1박 숙박함
답변 제공: T&C 님, 2023년 9월 21일
Thank you Colin!

10/10 - 훌륭해요

Arisa

좋아요: 편의 시설/서비스
I enjoyed my stay very much. The location is perfect to walk to the seaside.And Staffs are friendly and warm.
2023년 7월에 2박 숙박함
답변 제공: T&C 님, 2023년 9월 21일
Hi Arisa, thank you for your kind review.

10/10 - 훌륭해요

Julien

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location free parking great Wi-Fi
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Annette

2023년 7월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Location easy for town centre, beach and airport. Room was decent size for the family, bunk beds great for kids. Bathroom not massive but everything we needed and having bath was ideal for little ones Breakfast was more than sufficient and kids catered for with ease Staff were more than friendly and couldn’t do enough to accommodate The toys for the girls and garden was brilliant for them My only downside would be for the price of the room the condition was less than I expected (perhaps this is a difference in areas and what is normal price for the area) Frame of the bed was all scraped and looked very worn, around the door frame of the bathroom the same. For us, we’d paid a little extra expecting a really nice place and condition wise it just didn’t live up
2023년 7월에 1박 숙박함
답변 제공: Tien & Charlene 님, 2023년 7월 21일
Thank you for your detailed feedback. I'm glad to hear that you enjoyed the location, room size, and amenities for your family. It's also great to hear that the staff was friendly and accommodating, and that your children enjoyed the toys and garden. I apologise for any disappointment caused by the condition of the room. Pricing and standards can vary in different areas, but I understand your expectation for a higher standard given the price paid. From your feedback, we have already made improvements to this room which will benefit future guests.

8/10 - 좋아요

Keith

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2023년 7월에 1박 숙박함

4/10 - 별로예요

KERRY

별로예요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Tien & Charlene 님, 2023년 7월 21일
This guest was a no show, so did not stay at our hotel.

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel itself was really good, you’ll struggle to find a better package including price & that parking is included in the price (most other hotels wanted to add £10 per day for parking). Friendly staff, nice rooms and a good location for the beach/town. Only downside was the shower really wasn’t all that powerful but that’s the only niggle.
2023년 6월에 2박 숙박함
답변 제공: Tien & Charlene 님, 2023년 7월 21일
Dear George, thanks for the review! It's great to hear that you enjoyed the hotel overall, especially with the inclusive parking and competitive pricing. I'm glad you found the staff friendly, rooms nice, and the location convenient for the beach and town. We appreciate the feedback about the shower pressure, and we'll make a note of it for future improvements.

6/10 - 괜찮아요

Ian

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Carrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice little hotel!
Hotel has a great location, and staff were very friendly. We appreciated the bunk beds for the kids! The continental breakfast was excellent, and a good value.
2023년 6월에 1박 숙박함
답변 제공: Tien & Charlene 님, 2023년 7월 21일
Dear Carrie, thank you for your review! I'm glad to hear that you enjoyed the hotel's convenient location and found the staff to be friendly. It's great that the bunk beds were appreciated, especially for the kids. I'm also pleased to know that you found the continental breakfast excellent and a good value.

10/10 - 훌륭해요

Mrs S

2023년 6월에 1박 숙박함
답변 제공: Tien & Charlene 님, 2023년 7월 21일
Thank you

10/10 - 훌륭해요

Delma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel, good location
Excellent hotel, clean and well presented. The staff were friendly and helpful.Great breakfast at good ptice.
2023년 6월에 1박 숙박함
답변 제공: Tien & Charlene 님, 2023년 7월 21일
Dear Delma, thank you for sharing your positive feedback about the hotel. I'm glad to hear that you found the hotel to be excellent, clean, and well presented. It's also great to know that the staff was friendly and helpful during your stay. Additionally, I'm happy to hear that you enjoyed the breakfast and found it to be of good value. Your review will definitely be helpful for other travellers looking for a great hotel experience.

10/10 - 훌륭해요

Parmjit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s quite nice and calm place . All the hotels management was good. Staff was cooperative .
2023년 6월에 2박 숙박함
답변 제공: Tien & Charlene 님, 2023년 7월 21일
Dear Parmjit, thank you for staying with us and we are pleased you enjoyed your stay. Best regards

2/10 - 너무 별로예요

Antonis

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unable to sleep due to the poor quality of mattres
Well, it’s difficult to feel satisfied since the hotel hasn’t even offered us the basics; a decent bed to sleep. The mattresses and pillows were in such a bad condition that we barely managed to get any sleep me and my wife, during our 2 nights stay.
2023년 5월에 2박 숙박함
답변 제공: Tien & Charlene 님, 2023년 6월 7일
Hi Antonis, we are sorry to hear that your stay did not meet your expectations. We take all feedback seriously. We checked the mattress and its condition is fine. Usually our guests love our orthopedic mattresses, so we can only assume its a matter of personal preference. You stayed with us for 2 nights. If you had informed us after the first night we could have perhaps provided you with a different mattress or a bed comforter?

10/10 - 훌륭해요

Molly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We recently stayed here at the Applewood hotel and it was lovely! The staff were all really friendly and overall we had a brilliant stay. The fact that you could park the car before check in really helped as we got to go and enjoy the lovely weather before checking in as it was only a couple of minutes walk from the beach. The room we stayed in was very clean and we were impressed with it. The only thing for improvement in the room would be to provide a shower mat as the floor got rather wet after we had a shower but other than that can’t fault it. We would definitely stay here again!
2023년 5월에 1박 숙박함
답변 제공: Tien & Charlene 님, 2023년 6월 7일
Dear Molly,We are delighted to hear that you had a lovely stay with us and that you found our staff friendly. We are also glad that you enjoyed the location of our hotel and that you were impressed with the cleanliness of your room.We appreciate your suggestion regarding the shower mat and will take it into consideration for future improvements.We look forward to welcoming you back soon!

10/10 - 훌륭해요

Rebecca

2023년 5월에 3박 숙박함
답변 제공: Tien & Charlene 님, 2023년 5월 19일
Thank you for leaving your review. Best regards,

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Two day break
Very friendly owners and staff. We were pleased to have a free upgrade of our room. Hotel decor was very nice and in good condition, the garden was well laid out. The hotel is well situated for access to the town centre.
2023년 5월에 2박 숙박함
답변 제공: Tien & Charlene 님, 2023년 5월 15일
Dear John,Thank you for sharing your wonderful experience with us. We are delighted to hear that you had a pleasant stay and appreciated the free room upgrade and our hotel's decor. It's also great to know that you enjoyed our well-maintained garden and found our location convenient for exploring the town. We hope to have the pleasure of welcoming you back in the future.

8/10 - 좋아요

Angela

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great location for visiting Bournemouth
2023년 5월에 2박 숙박함
답변 제공: Tien & Charlene 님, 2023년 5월 15일
Thank you Angela.