레스토랑

켄싱턴 호텔 여행 후기

2.5 out of 5
켄싱턴 호텔
18 Durley Chine Road, Bournemouth, England

이용 후기

6.6
평점 10 - 훌륭해요. 169개 이용 후기 중 39개" "
평점 8 - 좋아요. 169개 이용 후기 중 43개" "
평점 6 - 괜찮아요. 169개 이용 후기 중 32개" "
평점 4 - 별로예요. 169개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 169개 이용 후기 중 21개" "

6.6/10

청결 상태

7.2/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

UNA 님, 영국 라넬리

추워요~
해변 및 타운과의 접근성은 좋으나 객실이 춥고 샤워시설이 열악해요

2/10 - 너무 별로예요

family

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdated, rude, no proper parking, fire alarm kepy going off, very noisy, no sign of a bar, the desk worker, walked in our room without knockin, didnt speak apology or anything, just walked in looked round and out again, my kids with special needs didnt feel safe staying we left very early thay morning and didn't stay for our second night, not recommend at all stay away no offer of a refund either
2023년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Friendly, no frills, and convenient location
No frills but cheerful seaside hotel. Convenient location and good size room. Don't expect luxury but friendly service and simple accommodation.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, walking distance to attractions and restaurants. Very clean, easy check in and was told all about the area and history of the hotel.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Kjersti

2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Nabi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible and nit suitable for the price .
2023년 8월에 3박 숙박함

2/10 - 너무 별로예요

Louis

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Where shall i start... i read the reviews on Expedia when booking and thought the place looked okay for a one night stay. Upon our arrival we got a half hour history lesson that was well intended but after 8 hours on the road our bladders were ready to burst. The host didnt seem to notice that we all had heavy bags and were tired. Our room was in the basement . The first inspection of it was decent. Two double beds and a single. Turns out that the reviews on google were more accurate than expedia. The single bed ended up being a box spring with beddjng on it. The double beds were awful, mine was collapsing on one side. The thin excuses for pillows left us with sore necks. We had to ask for more towels. One was provided and there were four of us booked in. We were handed an extra towel and another bath mat. So two towels for four people... thanks. Doesnt look like we were bitten by any bed bugs thank goodness... i do not recommend this place.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

A

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cheap n cheerful
A real mix of ok and could do better.. Lovely chap on reception who gave a overview of Dorset and sandbanks. The room had a few issues TV remote missing No towels Window opens fully to a flat roof with staircase so not secure But Beds were ok and room was warm but it was the hottest day of the year Shower leaked Plugs had a smell of drains It was a good location and parking was free It worked for one night as a cheap stay over.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Boualem

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Sean

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Gary

2023년 8월에 1박 숙박함

4/10 - 별로예요

Daniel

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Sorin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Eva

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Caitlin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here for a week and it was a lovely room the bed was so comfortable and when I had a small issue a really nice man came and helped me solve it very quickly and he was very polite. It was in walking distance to the beach and shops so I didn’t have to waste money on Ubers so I was happy with that and I can’t wait to book my next stay with them.
2023년 7월에 7박 숙박함

6/10 - 괜찮아요

Nanthakumary

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Maihrnisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good
2023년 7월에 1박 숙박함

4/10 - 별로예요

Adeel

별로예요: 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Graham

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 4박 숙박함

4/10 - 별로예요

Valdemaras

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Laurette 님, burbank

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very hospitable staff. Gentleman at front desk had lots of local information.
2023년 6월에 1박 숙박함
답변 제공: Alice 님, 2023년 6월 23일
thanks for your support kensington hotel office

6/10 - 괜찮아요

Grace

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Host is very pleasant, has a wealth of local knowledge. The room was a good size for a family. Wifi worked well. The cleaning can be improved by ensuring the floor is swept of sand (probably left by previous guest) and the kettle and cups could do with a scrub.
2023년 6월에 1박 숙박함
답변 제공: Alice 님, 2023년 6월 23일
thanks for your support kensington hotel office

6/10 - 괜찮아요

Gary

2023년 5월에 3박 숙박함
답변 제공: Alice 님, 2023년 6월 23일
thanks for your support kensington hotel office

10/10 - 훌륭해요

Geoffrey

2023년 5월에 1박 숙박함
답변 제공: Alice 님, 2023년 6월 23일
thanks for your support kensington hotel office

8/10 - 좋아요

Phil

2023년 5월에 1박 숙박함
답변 제공: Alice 님, 2023년 6월 23일
thanks for your support kensington hotel office

8/10 - 좋아요

Anna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gosh hotel
Walking distance to everything, very clean and comfortable. But bring a body shower soap and shampoo, there are none in the bathroom
2023년 5월에 1박 숙박함
답변 제공: Alice 님, 2023년 6월 23일
thanks for your support kensington hotel office

10/10 - 훌륭해요

Geoff

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent for a visit to Bournemouth.
We enjoyed our stay at the Kensington hotel. In a nutshell I can’t fault it! We would definitely come again.
2023년 4월에 4박 숙박함
답변 제공: Alice 님, 2023년 6월 23일
thanks for your support kensington hotel office

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Sleepless in Bournemouth
Very welcoming owner. Parking was tight due to skip and ongoing refurb works. Room was very compact. Bedding, mattress and towels have seen better days, one towel was just not nice. No bedside light, one very dim overhead light, shower tray was old and very worn, shower mixer tap was broken. Flooring was vinyl so easier to keep clean. Room was warm but I was woken by drunken guests returning at 3.15am, this continued until after 4am with no controls by management. I finally had to intervene myself to get some sleep. I Would not return.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location Great staff.
Nice hotel in a convenient location for the centre of town. Very welcoming staff. Elaine at the front desk showed us up to our room and told us all we needed to know. A nice change from the usual ...' your room is on the second floor'.
2023년 4월에 1박 숙박함

8/10 - 좋아요

Martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel was nice and quiet friendly staff too. The room was a nice size and clean. Some things it could do with is bedside lamps and a mirror. The bed was a bit uncomfortable too.
2023년 4월에 4박 숙박함

10/10 - 훌륭해요

wilfried

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 7박 숙박함

6/10 - 괜찮아요

Elaine

Cheap and cheerful!
The Kensington states it is a no frills hotel, after reading some reviews I was cautious and took my own bedding and towels, but these were not needed. 😊 We were greeted by a very friendly host and the reception was clean and comfortable. Our room wasn't quite ready, but our host entertained us with his knowledge of the history of Dorset. 🙂 Our room was freshly cleaned and the bedlinen and towels had been laundered but did have slight marks and evidence of nail varnish marks. But this didn't worry us. We didn't see much of our host or other staff throughout our stay as the reception isn't covered much. This didn't cause any issues for us. 🙂 We stayed for a full week and enjoyed our stay. 🙂 We would return!
2023년 2월에 7박 숙박함

10/10 - 훌륭해요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 6박 숙박함

10/10 - 훌륭해요

Kieron

2022년 11월에 1박 숙박함
답변 제공: Gerry 님, 2022년 12월 1일
Thank you for your support.

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hospitable and cozy
It was great; we’ll stay there again next visit. It was very convenient to the beach and town center.
2022년 9월에 12박 숙박함
답변 제공: The Kensington Hotel 님, 2022년 11월 21일
Thank you for your support

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 9월에 4박 숙박함

10/10 - 훌륭해요

Manami

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel staff is very kind. I want to stay here again at bournemouth trip.
2022년 9월에 4박 숙박함

4/10 - 별로예요

Christine

2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Melissa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Man on reception very rude. Wrong size room providing,booked for a family of 4 and bedroom had 3 single beds in. Payment was taken twice and no responsibility taken by staff, he just said it wasnt his fault
2022년 8월에 2박 숙박함

8/10 - 좋아요

Alec

2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Giovanna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Appalling cleaning conditions and customer service
I can't still decide what was worst, the cleanliness or the customer service. My standards were already not that high (I've been to many hotels in Bournemouth and you can't expect much when you opt for locally owned hotel), however when at the checkout I've been asked how was my stay and pointed out that the place needed a good cleaning the owner got aggressive. I am attaching a picture of the shower where you can clearly see some melted soap bar with hairs in it. This place needs a good inspection from health authorities!
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Mateusz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 7월에 6박 숙박함

2/10 - 너무 별로예요

P

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Totally avoid..
It is a very basic hotel.. no housekeeping at all.. smells of damp. Bed was very uncomfortable.. could hear people talking all night. Pay little extra and get a better hotel and service.
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Gurpreet

2022년 7월에 1박 숙박함

8/10 - 좋아요

DEIMANTE

2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great stay in Bournemouth
Friendly and informative gentlemen on reception. Our third visit and we will be back. Location ideal for town and beach.
2022년 7월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 4박 숙박함

8/10 - 좋아요

Arvid

2022년 6월에 1박 숙박함

4/10 - 별로예요

Peter

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor
The room was a single with a double bed. It was against the wall and the room door caught the end when closing. There was no wardrobe, only a HATSTAND to hang any clothes. The sink plug had come detached from the chain and got stuck in the plug hole, the hot/cold control on the shower was broken, water went from very hot to cold, the toilet cistern leaked leaving a brown stain in the bowl. The very small double bed had no headboard, so your pillows disappeared down the gap during the night and the bed creaked very loudly every time you moved. On arrival there where no towels in the room, when asking for towels I also asked for another pillow to be told they didn't have any spares. The room very small, dingy and not very clean. The only good thing about this hotel was the free parking.
2022년 6월에 1박 숙박함