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베스트 웨스턴 도선 인 & 스위트 여행 후기

2.5 out of 5
베스트 웨스턴 도선 인 & 스위트
1650 Westgate Pkwy, Dothan, AL

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 601개" "
평점 8 - 좋아요. 1000개 이용 후기 중 263개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 58개" "
평점 4 - 별로예요. 1000개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 34개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Megan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location was convenient for our concert at The Plant. Lots of chain/fast food restaurant choices around the immediate area. We booked this place because it had good reviews specifically saying it was clean. However, the hotel and our room were dirty and grimy. Our bathroom floor was so sticky my flip flops almost came off. There was some kind of dark brown mold looking stains on every lamp shade in our room. Dust was caked on the table phone and AC unit so those items are never wiped down/cleaned. Microwave had food splattered on every surface and wasn’t even attempted to be cleaned. The white bathroom door was brown from hand prints that have never been wiped. For our king bed we were given 4 throw-pillow sized pillows (not even standard sized pillows). The lighting in the bathroom was so bad I was basically showering in the dark. The next morning we went down to the lobby for breakfast and realized the sticky floor in the dining area was covered in syrup and the same mop they use in this area is what they used to mop our bathroom as it was the same sticky residue that was on our bathroom floor. The elevators look like they were wiped haphazardly with a dirty rag with dirty grimy smear marks all over it. Thank goodness we were only staying here one night. We will never return. I took photos of all of these issues.
2024년 4월에 1박 숙박함
답변 제공: The Best Team 님, 2024년 4월 23일
We are truly sorry for the inconveniences that you have experienced during your stay. We will definitely take your concerns under consideration and make sure they are addressed. We hope that you will give us another chance to make your stay superior.

10/10 - 훌륭해요

Jodie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel is a little older but in good condition. Room was clean and updated. Bed was a little firm for me but hubby liked it! Bathroom was clean & updated. Water temp and pressure were good. Coffee pot and 1 kind of juice at the breakfast lounge were still not working as seen in other reviews ( needs fixing-too long) but we were able to make coffee in our room. Breakfast was great: eggs, sausage, biscuits and gravy, waffles, yogurt, great cinnamon swirl bread, fruit & All the other usual items. They need to fix the water cooler in the weight room and water fountain outside the weight room. Overall good place to stay. Reasonable rate.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Willie J.

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a nice clean stay.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

kathleen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was easy to find very nice room
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

patrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Desk clerk, Kim, as very helpful and congenial. All good.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Ed

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Older property but well maintained. Good place to stay
2024년 3월에 1박 숙박함
답변 제공: BW 님, 2024년 3월 26일
Thank you very much. Hope you come back soon

4/10 - 별로예요

Joanna

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good breakfast, friendly staff. First floor room dirty. Carpet disgusting. Bed uncomfortable. Sheets did not look fresh. Terrible pillows.
2024년 3월에 1박 숙박함
답변 제공: BW 님, 2024년 3월 26일
I'm sorry to hear this, i will be taking your notes for improvement !. Thank you for being honest and i hope your next stay meet your standards 1

10/10 - 훌륭해요

LeKesha

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jack

2024년 3월에 1박 숙박함
답변 제공: BW 님, 2024년 4월 2일
Thank you

6/10 - 괜찮아요

Linda

연인과의 여행
좋아요: 직원 및 서비스
The staff was very friendly & helpful! Location felt safe with easy parking. Room was clean but it smelled like musty old dirty carpet. The beds were very comfortable. Overall would stay again if they had the carpets cleaned or replaced.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A clean, up to date, well appointed motel and friendly front office staff.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Theresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was wonderful the beds were comfy i had 2 rooms one smelled like a locker room due to air condition unit so we had to keep it off the 2nd room the unit was loud every time it went on along with the shower fixture for hot and cold was on backwards. But the friendliness of the staff made up for it
2024년 2월에 3박 숙박함

8/10 - 좋아요

Siriwan

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Breakfast have great selection and fully stocked for each day. Staff did a great job to kept the breakfast area nice orderly and clean all the time. Our pet-friendly room was nice size with extra seating area which bonus. We stayed 3 nights and there're no cleaning or room make up during our 3 nights stays, not sure if there're rule or policies about that but we're fine. The biggest concern about it was a bathroom shower tub that didn't have any bath liner or any sort of slips protection that caused me literally felt right off from the tub and landed on the floor with shower curtain wrapped around me. Thankfully no injured!! I was lucky! only a little small bruising on my wrist. I had not reported or complaint about this incident to hotel staff because it was early morning no one at the front desk anyway. My suggestion, this is something that the hotel should be seriously taken precaution. The bathtub is extremely slippery when it's wet.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Jerry 님, Tupelo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: BEST WESTERN 님, 2024년 2월 13일
THANK YOU!. PLEASE COME AGAIN

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함

8/10 - 좋아요

John

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Easy access.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

La Francis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay at Best Western
Nice lady at front desk. Easy check in. Room was cleaned breakfast was good. Check out easy. No issues with this hotel. Overall good stay.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, easy access, check in was great.
2024년 1월에 1박 숙박함

8/10 - 좋아요

diana 님, Holt

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast options. We heard lots of traffic noise.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Eddie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service was excellent and staff very friendly and helpful. My only complaint is that the bed sheets are very old and used. Fitted sheets will not stay secured to mattress. The sheets were fresh and clean but need new sheet replacements. I highly recommend this hotel and their breakfast quality was the best. It was so good, I left a tip for the employee that was cooking.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

KEVIN

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious, clean rooms pleasant staff. Breakfast was okay
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Anthony 님, New Milton

연인과의 여행
Everything was fine, breakfast a bit limited but ok
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Shimmel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very clean.I stayed on the “no animals floor”.I would recommend new mattresses on the pull out sofa beds.Price is good for the area hotels,convenient location to all things Dothan!My 3rd stay since discovering this property.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Elizabeth

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I rebooked for our return trip this coming week. Enjoyed our first stay last week
2023년 12월에 1박 숙박함

8/10 - 좋아요

eugenia

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not a bad place to stay for the price. The beds were very comfortable to me. My complaint is that we were placed in a handicap bedroom and the shower was a disaster. It looked nice but it was poorly designed. Water stood in the base of the shower as I showered, and it covered my feet....which freaked me out. Also, there was a yellow liquid that stained the toilet, but it was explain to me that the liquid was a cleaning solution that was left behind. All in all, I'd probably stay there again due to the staff being very willing to accommodate and their politeness.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스
Television/remote, no channel menu exhausting confusing!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Shimmel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is always clean each and every time we stay.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Melissa

I stayed for a weekend because I recently had surgery at a nearby hospital in the area. Stayed there in case I had an emergency and had to go back to the hospital. Best Western was nice and quiet exactly what I needed. Their breakfast was fabulous!!!
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Kenneth

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Eddie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was a very pleasant stay. Hotel staff so friendly and helpful. This Best Western very modern and clean. One of the better breakfast served. We travel a lot and this location has been the best.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Jay

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room set up and layout was awesome for this trip with my Mom. The room was dated and since it was pet friendly you can see some wear and tear but clean and comfortable. Service and breakfast was great.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Alicia

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was Very Friendly and easy going. The establishment is clean and easy to understand. The breakfast options are verified and delicious. My was there for a funeral, so we had my father’s little dogs with us. The establishment is pet friendly. Some of the room fixtures are showing a little where but you really have to look for it.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Sharony 님, Tuscaloosa

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, clean and Alexis is such a sweet front desk agent!
2023년 11월에 1박 숙박함

8/10 - 좋아요

Shimmel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay for the price
2023년 8월에 2박 숙박함
답변 제공: The Best Team 님, 2023년 11월 10일
Thank you. Please come again

8/10 - 좋아요

Bryan

좋아요: 직원 및 서비스
Worked for a Night
One night stay on our way home from up north. Hotel is a little dated. Not dirty, but kind of dingy. Room was large, but bed was definitely in need of new mattress.
2023년 11월에 1박 숙박함
답변 제공: The Best Team 님, 2023년 11월 10일
We are currently working on a project to update our property. Thank you for your review

10/10 - 훌륭해요

russell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great breakfast, clean & spacious rooms, good refrigerator/freezer.
2023년 11월에 1박 숙박함
답변 제공: The Best Team 님, 2023년 11월 10일
Thank you

4/10 - 별로예요

judith

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The Toliet wouldn’t stop running. The sink wouldn’t drain. Carpet was dirty and roach crawling on table in bedroom. Terrible maintenance!! BUT the breakfast was Great and the Staff were so nice. Fix the maintenance and we will be back. Not until then though.
2023년 11월에 1박 숙박함
답변 제공: The Best Team 님, 2023년 11월 6일
We are deeply sorry for the inconveniences that you have experienced during your stay. We have addressed the issues with our maintenance department. We really hope that you will give Best Western another chance to provide you with a superior stay.

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dothan BW
I’ve stayed here numerous times. All the employees are extremely friendly and helpful. Large breakfast variety but not anything special. The location is perfect. You can walk to a couple restaurants, grocery store and Walgreens if need be. Quiet and safe with lots of grass for kids or dogs to play.
2023년 10월에 2박 숙박함
답변 제공: The Best Team 님, 2023년 11월 10일
Thank you for your review.

8/10 - 좋아요

Latoya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel
Enjoyed my stay the only thing I didn’t like was that the room was handicap and everytime we showered the floor flooded. The breakfast was amazing and so was staff.
2023년 10월에 3박 숙박함
답변 제공: The Best Team 님, 2023년 11월 10일
Thank you for your review

6/10 - 괜찮아요

Johnnie

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
rooms were adequate in terms of the size, but not clean
2023년 10월에 2박 숙박함
답변 제공: The Best Team 님, 2023년 11월 10일
Thank you for your review

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: The Best Team 님, 2023년 11월 10일
please come again

10/10 - 훌륭해요

CRAIG

2023년 10월에 1박 숙박함
답변 제공: The Best Team 님, 2023년 11월 10일
Please come again

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: The Best Team 님, 2023년 11월 10일
Please come again

4/10 - 별로예요

Jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Disappointing
This was our 2nd stay but we were disappointed this time. There was an unpleasant odor in the hall & room, the room itself, while cool was too humid. Air felt wet. Carpet felt damp. We had a family above us with loud children & made a noise complaint but the noise never decreased. That may not have been the hotels fault but it was annoying. I wouldn’t stay again for fear of the humidity issue.
2023년 9월에 1박 숙박함
답변 제공: The Best Team 님, 2023년 10월 2일
We are deeply sorry for the inconveniences that you have experienced during your stay. We hope that you will give us another chance to make your stay superior.