실내 수영장

베이몬트 바이 윈덤 도웨지액 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 도웨지액
29291 Amerihost Dr, Dowagiac, MI

이용 후기

5.6
평점 10 - 훌륭해요. 319개 이용 후기 중 23개" "
평점 8 - 좋아요. 319개 이용 후기 중 72개" "
평점 6 - 괜찮아요. 319개 이용 후기 중 85개" "
평점 4 - 별로예요. 319개 이용 후기 중 73개" "
평점 2 - 너무 별로예요. 319개 이용 후기 중 66개" "

6.0/10

청결 상태

6.2/10

직원 및 서비스

4.8/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

2.0/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DO NOT STAY HERE!!! Worst hotel stay ever!!! The place was filthy. Found a moldy baby bottle under the air conditioner. Drunks hanging out in the parking lot. Two towels one hand towel and one washcloth for 3 people even after repeatedly asking for more. Manager was extremely rude, when told about the bottle his response was "whatever ". Had prepaid for a 4 night stay, couldn't stand it after 2 checked out early. Asked for refund, none given. Asked for receipt, had someone else's credit card number on it. This place needs to be put out of business!!!
2021년 6월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was literally the worst experience I have had Staying at hotel. I actually documented on camera the multiple fire and safety hazards. Not to mention the cops were in the lobby dealing with a guest that was in drugs and had a random dog with him. The worker put up a sign saying he was in the bathroom and literally was never at the front desk. I want My money back. I cant Believe this is a corporate chain. They should be disgraced.
2019년 10월에 1박 숙박함

6/10 - 괜찮아요

karen

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 9월에 1박 숙박함

6/10 - 괜찮아요

Tracy

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Just an okay place
The staff was friendly and helpful.... we picked it because of the pool for the kids... the pictures looked awesome... however in reality the building itself was pretty run down, the pool had chunks of concrete missing from the pool floor and the hot tub was drained and not working... there was a giant dark stain on the chair in the room that was very unattractive....and also despite the sign you did NOT need your key in the backup entrance you could walk right in..... not safe at all!!
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Edom - Victor 님, 2019년 9월 16일
Larry taking time to leave a review. We will share your feedback with the staff. We hope to see you again. Thank you.

4/10 - 별로예요

Wendy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The beds were old, pillows flat. Bath room toilet didn't flush, and the hot tub wasn't even working. The morning breakfast wasn't too bad.
2019년 8월에 1박 숙박함
답변 제공: Edom- Victor 님, 2019년 9월 16일
Thanks for the feedback. we are working very had to update the hotel. Hopefully, we get to do more this coming year. Best wishes.

8/10 - 좋아요

Eric 님, Whting, IN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was clean, and everything in the room worked. The pool was crumbling, and we stepped on a lot plaster. Also, the hot tub was drained, and the exercise room was closed.
2019년 8월에 2박 숙박함

2/10 - 너무 별로예요

Jeri

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible and sketchy hotel
We got to the hotel around 1:30 and since the parking lot was empty we thought we could perhaps have an early check in. As we approached the front desk there was no one there and it took about 5 minutes before anyone came out to tell us that 3 o’ clock pm was the check in for a reason. The lady was rude and impolite. So we went on our way and returned at night at about 11 pm, when we got there the 2nd time there was a man that was not very polite about things either. he did not tell us anything about the hotel like breakfast, WiFi code, or check out time. but we didn’t mind we just wanted to get some sleep but when we made our way to our room we opened the door and our lights wouldn’t turn on so I went back to the front desk and the man at the front desk tried to argue with us about why the lights wouldn’t turn on and after walking in to the room he finally turned them on. The hotel felt very unsafe and not very clean. I will not be staying here again and I am disappointed in my stay. I would recommend going to the next town over and staying comfortably even if it costs a bit more.
2019년 8월에 1박 숙박함

6/10 - 괜찮아요

paul

가족 여행
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

Jorge

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was the worst. My bed sheet had old blood stains. The room smelled very bad
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very unfriendly, and at time of check out there was no one at desk, they had a sign that said they had gone to bathroom, waited and they never came to I could talk to them.
2019년 8월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a terrible place, if you want to be treated rude, talked to rudely, then stop in, stay the night, you have been warned
2019년 8월에 1박 숙박함
답변 제공: Edom-Victor 님, 2019년 8월 20일
It is unfortunate that someone leaves an anonymous review; we are wondering if it is one of our competitors! In any case, we have lately been "harassed" where some guests or group of individuals come to our hotel with intentions of creating problems. We truly do not know where these individuals are coming from!! Most of us have 20 plus years in the hospitality industry; we will never be rude to our guests and we are very grateful for each guest to stays with us. Nevertheless, we will never allow unacceptable behaviors, harassments, unreasonable demands to earn business. We just hope this anonymous reviewer is not trying to destroy our business.

4/10 - 별로예요

Badexperience

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our toilet seat broke so I contacted the front desk and asked them to fix it while we were at the pool. When we returned to the room, it wasn’t fixed. I called the front desk again and they said that I would have to move rooms...at 9:30 pm. They didn’t let us know that they couldn’t fix it while we were at the pool or before we returned to find it wasn’t fixed. We were all settled in the room so we had to pack everything up and move rooms. I asked the front desk if we would get a discount and his response was ‘maybe, maybe not.’ We didn’t end up getting a discount. The sign for the free breakfast said it would be served until 10:00 am on weekends. We went down at 9:15 am and most of the food was gone and it wasn’t restocked. Overall experience was not a good one. In our room, the vanity light was broken and didn’t work. The luggage holder was broken. I will say the room was clean though.
2019년 8월에 2박 숙박함
답변 제공: Edom-Victor 님, 2019년 8월 20일
Please accept our apologies. We are working hard to be better next time. Thank you for staying with us and for your feedback.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we liked the price compared to other properties available that weekend. the beds were ok. not terrible but not great didn't like the stores were not near by. the nearest walgreens or walmart was 20+miles away. the gentleman behind the desk was grumpy/rude. definitely felt like it was "not his pleasure" to be of service. we reserved 2 rooms with 4 people in each and had to beg to get extra towels since only two were placed in room each time they cleaned it. there is no staff at front desk to help with issues at night. the description mentions that rooms are equipped with coffee maker, that is not so. The hot tub was not working, that was a bummer. the halls smelled smokey the carpeting felt gross if you walked barefooted
2019년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very pleasant and the room was clean
2019년 8월에 2박 숙박함
답변 제공: Edom-Victor 님, 2019년 8월 20일
Thank you for staying with us, and for taking the time to leave feedback. We hope to see you again. Best wishes.

2/10 - 너무 별로예요

Jeffandsue 님, Parkhill ont canada

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfriendly staff uncomfortable bed tough area Just wanted to leave ASAP in the morning
2019년 8월에 1박 숙박함
답변 제공: Edom- Victor 님, 2019년 8월 20일
Jeff& Sue- we are sorry you felt like you had to leave early because our accommodation didn't meet your standards. We plan to do some updates this coming year and hopefully, we get another chance to earn your business. Best wishes. Thank you for taking the time to leave feedback.

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The property is great considering our rate. I was surprised that the breakfast that was included had waffles and danishes and not just cereal and milk. The on site manager on the property was very rude to other guests. He dismissed a patron that asked for assistance with the A/C. She requested a fan to help alleviate the heat in her room and was told her room was 100% fine but was given no offer to help with her A/C not working.
2019년 8월에 1박 숙박함
답변 제공: Edom-Victor 님, 2019년 8월 20일
We truly apologize that you felt your concerns were not addressed in a timely manner. Or we tried to dismiss them. However, we do not give fans to our guests; nor do we allow fans to substitute a working A/C. Some of those ACs take time to cool the room if the unit was on when you checked in. Thank for taking the time to leave feedback; we plan to do better next time.

2/10 - 너무 별로예요

Debby

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Beware of internet photos
We checked in and could NOT stay because of the run down conditions of the room and hotel. The staff was very polite and kind. Cannot believe this is a Wyndham Hotel.
2019년 8월에 2박 숙박함
답변 제공: Edom 님, 2019년 8월 20일
Debby - thank you for your feedback! We hope you choose us again down the road us as we keep on updating the hotel.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Everyone was so Friendly and it was so clean and nice
2019년 8월에 2박 숙박함
답변 제공: Edom 님, 2019년 8월 8일
Thank you. We are working very hard to make our little hotel a pleasant place for our guests. Best wishes!!

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend away
Stayed here while performing in the area. The amenities in our room were great but the hotel overall is a bit rundown and could use a good scrubbing.
2019년 8월에 2박 숙박함
답변 제공: Edom 님, 2019년 8월 8일
Michelle- thank you for the review! And thank you for your suggestions; we are working to do just that! Best wishes. We hope you had a great summer.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
It was affordable and clean. I did not like that the pool was out of service and appeared to be like that for some time, not something that just happened.
2019년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

Jennifer

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
You get what you pay for...
Pool was advertised, but it was under construction apparently. The ceiling tile outside of our room was falling to pieces. One of my towels was full of hair. The bed was comfortable, breakfast was decent and staff was friendly. Overall, just an old hotel in need of repairs. But, I'd stay here again.
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staycation
Good room.
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

Susan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away
Lobby was dirty, peeling wall paper, pool and hot tub not operating. Garbage cans over flowing when we arrived still overflowing when we left! Management not friendly, would have left but basically no where else to go.
2019년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Huge pot hole in parking that had to stakes in it to warn you. Walked into lobby with a sign stated they were busy and to call one of two numbers. When you call the numbers nobody answers them. Hotel had a dark and dreary interor. Ceiling tiles were taped together instead of replaced. Pool was being worked on water out and being repaired according to front desk guy.
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

MICHELE

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Holy Moldy
Sheets were clean, towels were clean and there was NO bed bugs..all positives. However, the hotel is very much in need of some major repairs and deep cleaning. Pool is still out of order. If you have any allergies or asthma you should NOT stay here. The hotel is loaded with mold. I believe to the level it could be a major health risk. I am actually considering calling the health department because it was so bad in our room.
2019년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel was clean. In my room the extra security lock was broken. The main light switch wouldn’t turn on.
2019년 7월에 2박 숙박함

2/10 - 너무 별로예요

PATRICIA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay!
Dirty. Unsecured building all exterior locks broken. Pool still not fixed after 3 years. No coffee, Kleenex,cups, etc in room. Said out of coffee packs. Paid in advance for 4 nights orvwould hVe left after 30 mins. Wanted ground floor said didn’t have any. Place was empty all nights.
2019년 7월에 4박 숙박함

6/10 - 괜찮아요

PhilipGeorge 님, Dunlap, IL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
WiFi didn’t work. When we arrived and went to our room on the second floor the hallway was hotter then outside (temps in the upper 90’s that day.) the room was also hot. The thermostat was set on heat. Called the front desk, we got moved to a room on the first floor (which was stuff but not hot). The thermostat in this room was also set on heat and the room was hot. If they know that there will be guests, they should turn the AC on if it is hot. I don’t want to wait until the room is cool to go to bed. The only staff I have seen is the manager who checked us in on Friday. Have not see seen any cleaning staff. There are always people having to wait at the front for the manager. There is a piece of paper to call a phone number to call, explaining that he needs to go go the bathroom (tacky). We can connect to the WiFi, but can’t get to any websites. There were ants on the counter in the breakfast area. The yogurt was in a pan of cool water, the ice must have melted. There was on bar of soap for the sink and tub. Our room was clean.
2019년 7월에 2박 숙박함

6/10 - 괜찮아요

Kelly

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
A place to sleep and nothing more
We stayed for one night after playing on the lake with friends. Arrived ~10 pm EST. Heard a crunching noise while parking the car, but couldn’t see what it was because the parking lot isn’t well-lit. No one was at the front desk. Man appeared from the lounge to check us in- he had been sitting in the pitch black area, playing on his phone. Room was fine- clean and simple. The A/C was completely off and it was in the upper 80s, so it took the room a bit to cool down. Beds could stand replacing- there are divots in the mattresses. Was going to go to the pool in the AM (the reason we booked this hotel) but it was closed and drained. Grabbed breakfast (included and exactly what I expected) in the AM before checking out. No one was at the desk for a half hour plus, so we left our room key and headed out. In the parking lot, I saw what had made the crunching sound the night before- a very large, deep pothole about the size of a manhole and ~2 feet deep. If you just need a place to sleep (which we did), it’s fine.
2019년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Was ok. Pool unusable as usual.
Was ok. Pool always never available due to being worked on. We would stay more if it were working.
2019년 7월에 2박 숙박함

4/10 - 별로예요

Kristopher

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Sink won’t drain Tv tilted/broken No toilet paper holder Light fixtures don’t work or flicker Table and chair broke Door lock broke
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

Joyce

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Pool is advertised. No water.
There was no one at the desk. Waited about 15 minutes. Was not greeted with a smile or apology. No water in the pool. The TV wasn't working. The desk clerk came promptly. Fixed it. Again no friendliness or smile. The room was clean enough. The beds were comfortable enough.
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

Audrey

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible hotel
Read the letter I mailed Friday July 5th. Not good
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

morten

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst place I ever have stayed
Just a horrible experience. Leaking roof, smelly room, empty pool, garbage bins full an floating around outside. Internet works only on selected sites. Non sites that contains shopping can be accessed. I was only able to access selected newspapers, all other was censored.
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

Poe

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Kind of scary
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

hotelsucks

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Arrived at hotel and did not have our reservation even with our itinerary from Travelocity. Left and booked elsewhere with Hotels.com
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

Lisa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel sucks! Stay away!!
Service was the worst. Waited 20 minutes for someone to even come to the desk to check me in. I tried to call while stand there waiting and so one answered. It just rang and rang. Tons of remodeling and trash was everywhere. Very dirty everywhere you went. Wasn't comfortable staying there. Left after an hour and found another place to stay Will never ever go back.
2019년 6월에 1박 숙박함

4/10 - 별로예요

Thomas

This Facilites I believe was under staff
The location was good. There was not a lot of staff present. I stopped by the front desk a couple times and no one was there. I called the front desk and no answer. When I was able to speak to the 1 person on call - they were a big help and kind. I had to ask for items that were not within the room. The pool was under construction.
2019년 6월에 1박 숙박함

4/10 - 별로예요

Kevin

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It's ok
Room had cob webs. Room had half used shampoo. Pool and hot tub were closed and we were notified of this prior to stay. Juice machine had bugs in it. Hot water dispenser off of coffee pot had so much line scale build up I had chunks in y cup and if took forever to fill my 12 ounce cup from the build up. Front desk dude was very nice.
2019년 6월에 2박 숙박함

4/10 - 별로예요

Bridget

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 2박 숙박함

4/10 - 별로예요

Anthony

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a clean hotel - room smelled funny but if they smell smoke they will charge you. Pot hole in the lot you could lose a small child in without even a cone near it for safety. Definitely not worth the money -
2019년 6월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Need a lot of updating especially for a Monday night price of $100. Many areas have had water damage and need repair, my toilet trickled water and kept me awake until I shut the bathroom door. The WiFi didn't work, had to use my cell phone as a hot spot despite 4 different secure options to connect, none of them had real connections. To their credit the room was clean. Their big advantage of being right in town is reduced by the above flaws and it didn't used to be this way in the past.
2019년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Downside, pool was down getting repainted.
2019년 6월에 2박 숙박함