스탠다드룸, 킹사이즈침대 1개, 금연, 발코니 | 해변/바다 전망

베스트 웨스턴 플러스 샌즈 여행 후기

3 out of 5
베스트 웨스턴 플러스 샌즈
1755 Davie St, Vancouver, BC

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1006개 이용 후기 중 479개" "
평점 8 - 좋아요. 1006개 이용 후기 중 353개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 103개" "
평점 4 - 별로예요. 1006개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 33개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

JOONKI

2022년 6월에 1박 숙박함
답변 제공: Dallas 님, 2022년 6월 27일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we're happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

Ashley

It’s good so far
2024년 3월에 1박 숙박함
답변 제공: Dallas 님, 2024년 3월 28일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly efficient and super helpful. The location is great with access to tons of dining options, walking trails, parks and beaches and public transportations to go anywhere right at the street. The room was clean, quiet and comfortable for two of us-we didn’t want for anything.
2024년 3월에 1박 숙박함
답변 제공: Dallas 님, 2024년 3월 28일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. We appreciate hearing that our staff were able to provide you with excellent service throughout your stay.. Thank you for choosing our hotel and we hope to see you again.

4/10 - 별로예요

Shaya

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed bugs is all I have to say. I reported it to them and they are giving me half my money's back for the room. I'm going to be buying a new bed thanks for the 250$ i guess... 😏
2024년 3월에 2박 숙박함
답변 제공: Dallas 님, 2024년 3월 28일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we apologize for not exceeding your expectations. We apologize for the incident you described experiencing at our property. We can assure you that we are working to rectify this issue to avoid it in the future.. Thank you for choosing our hotel and we hope that you will give us another chance to provide you with a great stay.

2/10 - 너무 별로예요

Chris

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Went to the property and was very limited parking which was around the back of rhe property. There ŵere people out back in the parking lot smoking weed wbich was an immediate turn off with 2 children under 2. Tbe property itself looks run down and dirry..o OVERALL FELT UNSAFE FROM THE MOMENT WE PULLED IN. ENDED UP GOING ELSEWHERE. I WANT TO FEEL SAFE WHERE I STAY WITH MY 2 CHILDREN.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Dallas 님, 2024년 3월 27일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Dallas 님, 2024년 3월 26일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

Kevin 님, Kelowna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location easy to walk anywhere car was parked never moved for 3 days
2024년 3월에 3박 숙박함
답변 제공: Dallas 님, 2024년 3월 25일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we apologize for not exceeding your expectations. It’s great to hear that you liked the location of our hotel in downtown Vancouver’s West End district, next to English Bay and Stanley Park. Thank you for choosing our hotel and we hope that you will give us another chance to provide you with a great stay.

10/10 - 훌륭해요

Cihan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location
2024년 3월에 1박 숙박함
답변 제공: Dallas 님, 2024년 3월 25일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. We are happy that you enjoyed our location. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

Trevor 님, Rockyview

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location with decent rooms and awesome showers! Staff are spectacular.
2024년 3월에 3박 숙박함
답변 제공: Dallas 님, 2024년 3월 18일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

CUI FANG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Dallas 님, 2024년 3월 20일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

8/10 - 좋아요

Rachel Van

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and close to the beach! Lots of places to eat! Highly recommend the red umbrella for brunch! Nice size room, nice view, later checkout!
2024년 3월에 1박 숙박함
답변 제공: Dallas 님, 2024년 3월 18일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. It’s great to hear that you liked the location of our hotel in downtown Vancouver’s West End district, next to English Bay and Stanley Park. Thank you for choosing our hotel and we hope to see you again

10/10 - 훌륭해요

BRAD

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location - love being by the beach and Stanley park
2024년 3월에 1박 숙박함
답변 제공: Dallas 님, 2024년 3월 15일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. It's great to hear that you loved the location of our hotel near English Bay and Stanley Park. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

Chu

2024년 3월에 1박 숙박함
답변 제공: Dallas 님, 2024년 3월 18일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

Hafizah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good area to visit
2024년 2월에 1박 숙박함
답변 제공: Dallas 님, 2024년 3월 14일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

Brenda 님, Coon Rapids

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location!
2024년 3월에 3박 숙박함
답변 제공: Dallas 님, 2024년 3월 14일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

2/10 - 너무 별로예요

Tristen

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Found a mouse in my room and when I told front desk he was very rude don’t recommend this place and shame on Expedia to rent this out to people knowing they have these issues don’t use this app they won’t refund you
2024년 3월에 1박 숙박함
답변 제공: Dallas 님, 2024년 3월 13일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we apologize for not exceeding your expectations. We apologize about the issue that you described experiencing at our property and we can assure you that we are working diligently to rectify this issue. Thank you for choosing our hotel and we hope that you will give us another chance to provide you with a great stay.

10/10 - 훌륭해요

Ning

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good location. Nice staff
2024년 3월에 5박 숙박함
답변 제공: Dallas 님, 2024년 3월 13일
“Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. It's great to hear that you liked the location of our hotel and that our staff were nice. Thank you for choosing our hotel and we hope to see you again.”

8/10 - 좋아요

Marcela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Dallas 님, 2024년 3월 13일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again

8/10 - 좋아요

Helen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is steps from English Bay and the beach. Walking distance to downtown and the Grandville Island transport.
2024년 3월에 1박 숙박함
답변 제공: Dallas 님, 2024년 3월 13일
“Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. We appreciate hearing that you liked the location of our hotel next to English Bay and Stanley Park. Thank you for choosing our hotel and we hope to see you again.”

8/10 - 좋아요

Mander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 2박 숙박함
답변 제공: Dallas 님, 2024년 3월 6일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

6/10 - 괜찮아요

Al 님, Gibsons

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff were excellent. We arrived after dark and parking was not well marked. We discovered the parking in the back alley by luck when we were trying to get turned around for another pass at finding parking. The parking was in the “upper” lot which required us handicapped seniors to manage a long flight of stairs to the lobby level. The checkin staff tried extremely hard to make us happy when we arrived in the lobby rather disgruntled. The room was good and the pub had good food and nice atmosphere. The room was very good except the tiny bathroom where we had to go in and close the door in order to use the toilet. Parking was extra and not included with the room.
2024년 2월에 1박 숙박함
답변 제공: Dallas 님, 2024년 3월 4일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. It’s great to hear that our staff were excellent and that the room was good. We apologize that the parking is located behind our building, as we do have directional signage out front to help our guests locate it. Additionally, we have a loading zone in the lower level of the parking lot for guests to unload their luggage as to avoid having to carry it down stairs. We appreciate hearing that you enjoyed the food and atmosphere in our on-site restaurant. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

Shehraj

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay
2024년 2월에 2박 숙박함
답변 제공: Dallas 님, 2024년 3월 4일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

8/10 - 좋아요

Kiley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Dallas 님, 2024년 3월 4일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

suzanne

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Great stay, updated rooms
2024년 2월에 3박 숙박함
답변 제공: Dallas 님, 2024년 2월 28일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. We are happy to hear that you had a great stay and enjoyed our updated guest rooms. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

Jagadish

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff
2024년 2월에 3박 숙박함
답변 제공: Dallas 님, 2024년 2월 27일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. It's great to hear that our staff were very friendly. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

Bryan

2024년 2월에 1박 숙박함
답변 제공: Dallas 님, 2024년 3월 20일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

Theresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great place to stay. Right near the beach ans has a bus stop right out front.
2024년 2월에 4박 숙박함
답변 제공: Dallas 님, 2024년 2월 26일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. It's great to hear that you enjoyed your stay and like the location of our property. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

Pauline

Great location!
2024년 2월에 2박 숙박함
답변 제공: Dallas 님, 2024년 2월 26일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

8/10 - 좋아요

Bernie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed was comfy and the room spacious. Wasn’t impressed with the shower
2024년 2월에 3박 숙박함
답변 제공: Dallas 님, 2024년 2월 23일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for mentioning that the bed was comfortable and that the room was spacious. Thank you for choosing our hotel and we hope to see you again.

2/10 - 너무 별로예요

wojciech

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Mice, Mice, Mice!!!
답변 제공: Dallas 님, 2024년 2월 22일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we apologize for not exceeding your expectations. Thank you for choosing our hotel and we hope that you will give us another chance to provide you with a great stay.

8/10 - 좋아요

Monique

2024년 2월에 2박 숙박함
답변 제공: Dallas 님, 2024년 3월 20일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

Robin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Met or exceeded all expectations of service and cleanliness, on top of being a great location from which to explore downtown Vancouver. Thanks for a great stay!
2024년 2월에 4박 숙박함
답변 제공: Dallas 님, 2024년 2월 20일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. It's great to hear that we met or exceeded all of your expectations about service and cleanliness. Thank you for mentioning our amazing location as well. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

Bruce K

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 4박 숙박함
답변 제공: Dallas 님, 2024년 2월 20일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

Doug

Great place great price
2024년 2월에 1박 숙박함
답변 제공: Dallas 님, 2024년 2월 15일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

Chad

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was well appointed
2024년 2월에 3박 숙박함
답변 제공: Dallas 님, 2024년 2월 15일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. We are happy to hear that the room was well appointed. Thank you for choosing our hotel and we hope to see you again.

8/10 - 좋아요

JANE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great location in the heart of the west end. Lots of dining options close by, and Stanley park, beach and seawall close walking distance. It would have been better if the room had a safe and plates/cutlery provided
2024년 2월에 3박 숙박함
답변 제공: Dallas 님, 2024년 2월 15일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. It's great to hear the location was great and you liked our proximity to many beautiful scenic location as well as dining options. We do have plates and cutlery available through our restaurant. Thank you for choosing our hotel and we hope to see you again.

10/10 - 훌륭해요

Dennis

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy and friendly check in.
2024년 2월에 1박 숙박함
답변 제공: Dallas 님, 2024년 2월 13일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we're happy to hear that you enjoyed your stay. It's great to hear that check-in was easy and friendly. Thank you for choosing our hotel and we hope to welcome you back again in the future.

6/10 - 괜찮아요

Robert

좋아요: 편의 시설/서비스
I didn’t like the ants in the suite
2024년 2월에 1박 숙박함
답변 제공: Dallas 님, 2024년 2월 15일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

8/10 - 좋아요

Kathy

2024년 2월에 1박 숙박함
답변 제공: Dallas 님, 2024년 3월 20일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

6/10 - 괜찮아요

John Paul

좋아요: 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Dallas 님, 2024년 2월 12일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to welcome you back in the future.

10/10 - 훌륭해요

John

2024년 2월에 2박 숙박함
답변 제공: Dallas 님, 2024년 3월 20일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

2/10 - 너무 별로예요

andrea espinosa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Grey charged me double
2024년 2월에 1박 숙박함
답변 제공: Dallas 님, 2024년 2월 9일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we apologize for not exceeding your expectations. The property charged you for the 2 separate nights that you stayed with us. You may see a pending charge for the security deposit, but that will be released. Should you have any questions, please reach out to our front desk directly. Thank you for choosing our hotel and we hope that you will give us another opportunity to provide you with an excellent stay.

10/10 - 훌륭해요

Trevor

2024년 2월에 2박 숙박함
답변 제공: Dallas 님, 2024년 3월 20일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to see you again.

6/10 - 괜찮아요

Adrian

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Dallas 님, 2024년 2월 5일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to welcome you back in the future.

10/10 - 훌륭해요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location!
2024년 1월에 2박 숙박함
답변 제공: Dallas 님, 2024년 2월 1일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to welcome you back in the future.

10/10 - 훌륭해요

Colin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Simple perfect west coast vibe.......great neighborhood walkable beach and park. 30 minutes to downtown on foot through the local neighborhood.....good times.
2024년 1월에 1박 숙박함
답변 제공: Dallas 님, 2024년 2월 1일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. It's great to hear that you liked our downtown location near English Bay and Stanley Park but still within walking distance to the shopping district. Thank you for choosing our hotel and we hope to welcome you back in the future.

6/10 - 괜찮아요

Letys

가족 여행
좋아요: 청결 상태
An ok hotel that charged for parking an extra fees after paying the room online.
2024년 1월에 1박 숙박함
답변 제공: Dallas 님, 2024년 2월 1일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. We apologize that there are incidental fees, such as parking, as we do have this information on all booking channels. Thank you for choosing our hotel and we hope to welcome you back in the future.

4/10 - 별로예요

Mark 님, Laval

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a mice in our room. Made a complaint to the management and had our room changed. This seems to have been an ongoing issue
2024년 1월에 3박 숙박함
답변 제공: Dallas 님, 2024년 1월 30일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we apologize for not exceeding your expectations. We apologize for the issue you experienced at our property, and we can assure you that we are working hard to ensure that this does not happen in the future. Thank you for choosing our hotel and we hope that you will give us another opportunity to provide you with an excellent stay.

10/10 - 훌륭해요

Andreia

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location
2024년 1월에 2박 숙박함
답변 제공: Dallas 님, 2024년 1월 29일
Thank you for taking the time to tell us about your stay at our hotel. Your feedback is important to us and we’re happy to hear that you enjoyed your stay. Thank you for choosing our hotel and we hope to welcome you back in the future.