Due to the current situation there was an effective non contact check in service. This was through a side door where we were given access via a personal code. The problem was, we had brought our 5.5 month old daughter with us who we had to pack a lot of things for and there was no lift, just a lot of stairs, so we had to cart all of her pram up 2 flights of stairs which was not practical! I’m not sure how a person in a wheelchair would have managed either, but there was no staff around to ask. The room was a good size and clean and the shower was very good, however the mattress was very hard (but this could be personal choice) as I don’t like my mattress to be too firm. It was also freezing in the night when we got in from our evening meal. There was no way of turning up the heating manually in the room and was presumably controlled centrally so we both had to wear extra layers to bed as we were shivering! Again, not ideal when we had a young baby with us. This could have been due to the situation if the heating hasn’t been on in the building for some time, but being freezing cold in a hotel room you’re paying good money for wasn’t great. The breakfast and service the next morning was very good! All in all, have stayed at Hotel Forty One a few times now and willing to cut them some slack due to the current covid situation, but I would strongly urge you to think about better access to the building and also make it warmer for your customers!