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알 자와라 호텔 아파트먼트 여행 후기

4 out of 5
알 자와라 호텔 아파트먼트
Port Saeed Street, Deira, Opposite Deira City Centre, Dubai

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 49개 이용 후기 중 15개" "
평점 8 - 좋아요. 49개 이용 후기 중 14개" "
평점 6 - 괜찮아요. 49개 이용 후기 중 12개" "
평점 4 - 별로예요. 49개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 49개 이용 후기 중 3개" "

7.2/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

IVAN

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
My room was in poor condition. The location in Deira was good, near Al Seef, Dubai Creek, Souk Market. Near City Centre Mall, this mall has the best prices in Dubai. The room fare was reasonable. Costumer Service was good. Fare included breakfast and shuttle service to and from Dubai Festival City. Mall. This hotel is in old Dubai.

10/10 - 훌륭해요

Ifeoma

가족 여행
좋아요: 청결 상태, 객실의 편안함
Amazing
2022년 8월에 5박 숙박함

2/10 - 너무 별로예요

ASHRAF

별로예요: 청결 상태, 객실의 편안함
ابتعدو عن حجز هذا السكن
لا انصح بالسكن في هذا النزل حشرات وصراصير في كل مكان ، انا اخذت جناح ملكي لكن للاسف تجربة سيئة لابعد الحدود
2021년 11월에 1박 숙박함

4/10 - 별로예요

Estrella marie

단체 여행, 가족 여행
좋아요: 청결 상태
Very Bad Customer Service
let me just tell you,honestly, that the room we got was a 3bedroom apartment and it was clean and very spacious , however, the ac was not working as well as there is no dial tone for all the phones.The water from the faucet also was yellow from the first minute you open. We had to call the front desk of the hotel using their landline. They send us maintenance after 30mins for the ac but for the phone, they said it should be with the IT dept hence, it was not fixed. Second, they have a very,very bad customer service. Especially, the one we encountered , Mr. Jalad, as I remembered. We experienced racial descrimination , as well as the way he handled our problem was very rude. Telling us that , he can cancel our reservation if he wanted to and he don't have any problem since i booked only in hotels.com and not directly from them. Hotels.com will refund and not them. He told I should read all the guidelines first before booking. Which I did showed him all the guidelines from hotels.com. and he showed me all their guidelines. I even suggested that they should also put their guidelines in hotels.com so we can read immediately. I respect all the rules and policies of the hotel and if we were wrong , he should tell us politely, he just made our trip horrible from the beginning and spoiled our night. I hope this hotel will enhanced their customer service. I do not recommend and will not come to this hotel anymore.
2021년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
As soon as I entered the property, it smelled bad at reception area. Mattres in room had passed its end of life. I requested to change it which was met with a similar type. Lightning in Restroom was not sufficient at all, beard trimming was not possible. In room phone was out of service for the duration of stay. Whenever I needed any service, I had to use my cell phone to call the property. Property became old and worn out. It needs to be completely redone.
2021년 5월에 2박 숙박함

8/10 - 좋아요

Frank

가족 여행
좋아요: 객실의 편안함
The location was great and staff were very helpful. The apartment furnishings were dated. Kitchen cabinets broken and the microwave didn’t work. The WiFi was off and on.
2020년 12월에 7박 숙박함
답변 제공: Sandip 님, 2021년 2월 18일
Dear Mr.Frank, Thank you for your valuable review.

10/10 - 훌륭해요

Hashim

가족 여행
좋아요: 청결 상태, 객실의 편안함
Pleasant stay and a decent value for money spent. Mr. Fahmy was very helpful, He upgraded my reservation to a bigger room, at no extra cost, as the room reserved was not available.Over all very satisfied with my stay.
2020년 10월에 8박 숙박함

10/10 - 훌륭해요

PAULAckah 님, Maryland, USA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Even though check in time was 2 pm, management tried their best to get me a room at 10 am. They gave me a much bigger room instead of studio.
2020년 2월에 1박 숙박함

8/10 - 좋아요

Sheela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 4박 숙박함

2/10 - 너무 별로예요

sultan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: Sandip Mistry 님, 2019년 12월 12일
Dear Mr.Sultan Thank you for taking the time and write the review, I would like to know more about your stay if you would brief us more about the stay at the Al Jawhara Hotel Apartment. Thank you Warm Regards Sandip Mistry

6/10 - 괜찮아요

ahmed

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family stay
Booking was for family.....everything thing was ok apart from the bathrooms there were 3 they lacked general maintenance and cleaning the hose pipes were rusted....but the bedroom were clean
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

MARIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great and worthy!
Room was big and great for family!
2019년 4월에 1박 숙박함
답변 제공: Renukrishna Ratheesh 님, 2019년 5월 29일
Dear Ms.Maria , Thank you for the time to write review Thank you

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 1월에 3박 숙박함
답변 제공: Renukrishna Ratheesh 님, 2019년 4월 9일
Thank you for your review

10/10 - 훌륭해요

Shazia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a great experince nice & clean apt. Everything was close the hotel.
2019년 2월에 2박 숙박함

8/10 - 좋아요

AHMAD

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 1월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2019년 1월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 7박 숙박함

8/10 - 좋아요

Yakub

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay
Amazing and comfort stay
2018년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2018년 6월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
very dated hotel. very uncomfortable beds. construction out of window, bad view. Only highlight was pool area.
2018년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2018년 1월에 1박 숙박함

8/10 - 좋아요

Clementina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay was nice at the end. We initially complained because of the noise from the ongoing construction opposite the apartment. We were immediately offered an upgrade to a suite in the hotel garden. The customer service was awesome. Mr Peer went all out to ensure we had a pleasant stay.
2018년 1월에 5박 숙박함

6/10 - 괜찮아요

Joyce

Feedback
Was fair
2017년 12월에 7박 숙박함

10/10 - 훌륭해요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely Beautiful Stay
The hotel was great and pleasant to stay. We were given a very clean room with housekeeping being done everyday. The suite was huge and all the facilities was good too. The hotel reception was great too and the first day when i arrived the reception customer service officer was very polite and really took care of us and were also provide us with welcome drinks. They were also very helpful in arranging transport for us and other needs as well. And again the reception customer service officer was good in his service when we left to Airport and i could not remember his name. It was a good trip, near to Airport and other sightseeing attractions and shopping. Will definitely go back to Al Jawhara Hotel Apartments again as they really took care of us. Thanks to the management and staff. Well Done Guys.
2017년 11월에 3박 숙박함

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2017년 12월에 1박 숙박함

10/10 - 훌륭해요

ADJEL 님, Lyon France

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel proche de AÉROPORT
Hôtels MAGNIFIQUE personnel sympathique et à l'écoute des clients
2017년 10월에 4박 숙박함

8/10 - 좋아요

Benjamin Jr

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thumbs up.
I celebrated my birthday on this hotel and they are very patience with us. We are a bit noisy till 5am but we didnt receive any rude advice from the crew. Thumbs up. They even extended our check out time.
2017년 11월에 1박 숙박함

8/10 - 좋아요

TA 님, London

좋아요: 직원 및 서비스, 객실의 편안함
Cheap & cheerful, centre to mall, metro and shops
Cheap, cheerful and comfortable. Excellent location, right behind deira city centre and the mall that has everything for everybody. Metro for the red line is a 5 min walk and takes you to major tourist attractions within 10/15 min and is super cheap to get around Dubai using metro trains. Excellent customer service, perfect staff help available. Two pools, one just for ladies & children. A recommended hotel
2017년 10월에 5박 숙박함

6/10 - 괜찮아요

Heidi

Ok til pris
Ok størrelse. Vi havde bestilt til 4 v3 b der var kun 6 sovepladser. Sent aften gik noget af strømmen, så vi kunhavde en stikkontakt og køleskabet ikke kørte mere. Vi opdagede det først om morgen og fik derfor ikke givet besked i receptionen før ved afrejse.
2017년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great. But need more great dates. I will stay àgain
2017년 9월에 1박 숙박함
답변 제공: Renu 님, 2017년 9월 17일
Dear Valued Guest, As Salam Aleikum! Greetings from Al Jawhara Group of Hotels and Apartments! First, on behalf of Al Jawhara Management Team, I would like to take this opportunity to thank you for choosing our Al Jawhara Gardens Hotel as your second home in Dubai. Secondly, we appreciate your time and efforts to write your valuable comments. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. It will be my honor and I will be more happy to facilitate on your next visit ….. Regards, Executive from GM's Office.

8/10 - 좋아요

Vitella 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious apartment close to Deidra city centre
The staff were very helpful and made it easy to organise day trips for my family and I to the Sahara desert and Abu Dhabi and the staff were also well experienced and courteous . location wise the hotel is in a good place next to the Deira city centre and the Metro .
2017년 8월에 7박 숙박함
답변 제공: RenuKrishna 님, 2017년 8월 27일
Dear Mrs. Thompson, As Salam Aleikum! Greetings from Al Jawhara Group of Hotels and Apartments! First on behalf of Al Jawhara Management Team I would like to take this opportunity to thank you for choosing our Al Jawhara Gardens Hotel as your second home in Dubai. Secondly, we appreciate your time and efforts to write your valuable comments. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. It will be my honor and I will be more than happy to facilitate on your next visit ….. Regards, Executive from GM's Office.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location great all the attractions near the hotel room clean staff friendly
2017년 8월에 7박 숙박함
답변 제공: RenuKrishna 님, 2017년 8월 27일
Dear Sir/Madam, As Salam Aleikum! Greetings from Al Jawhara Group of Hotels and Apartments! First on behalf of Al Jawhara Management Team I would like to take this opportunity to thank you for choosing our Al Jawhara Gardens Hotel as your second home in Dubai. Secondly, we appreciate your time and efforts to write your valuable comments. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. It will be my honor and I will be more than happy to facilitate on your next visit ….. Regards, Executive from GM's Office.

10/10 - 훌륭해요

Raj 님, United Kingdom, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to Deira shopping centre
The hotel apartment was a amazing place to reside in with my family. The apartment had all the necessary requirements, as well as the hotel staff being great. The housekeepers did a good job keeping the apartment clean. The shopping centre was fairly close therefore enabling us to get familiar with our surroundings easily. The apartment was worth the value and hopefully will stay again.

10/10 - 훌륭해요

Noureddine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel très respectueux
Hôtel familial, situé à proximité de la station de merto, très conviviale pour les familles réservé

8/10 - 좋아요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
They need to improve their internet access...

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
We had a vary good experience. Nice rooms clean vary nice for the family I recommend for group stay

4/10 - 별로예요

Zahid 님, Lahore pakistan

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty Rooms
The rooms were very dirty. I had stayed at this hotel in the ameri suite in 2007 and at that time it was very clean but they need to maintain the cleanliness of the rooms.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
Very spacious
Very spacious. We had the 3 bedroom apartment with 2 and a half bathroom. Rooms are clean but dated. Close to Deira City Center for shopping. There is a pizza store and a small supermarket across the street. Free parking. Shuttle to airport for a fee.

6/10 - 괜찮아요

Sarfraz 님, Dallas Texas

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Over all good but hotel needs some serious attention

8/10 - 좋아요

SAKI 님, 日本

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
とても満足♡
場所✳︎駅から近く大きなショッピングモールも夜の24時ごろまでやっています(*^^*) 部屋✳︎2人での滞在でしたが、ベッドルーム2つバスルーム2つとリビングダイニングと日本では考えられない広さでとても快適でした♡1つの洗面所の水が流れなかったのとWi-Fiが途中で切れてしまったのが残念でしたが、チェックアウトの後も荷物を預かってくださり観光もスーツケースなしで行けたのは良かったです(*^^*) 価格✳︎2人で15000円ほどで泊まれたのでとても満足しています‼︎

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not 4*, overpriced, old and mouldy
Not 4*, maybe 2. Hugely overpriced around New Year. No value. Mouldy bathrooms and tired 1970s feel. Kettle did not work.

10/10 - 훌륭해요

TESFAYE 님, Abuja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal for a quiet and peaceful family stay
We have really enjoyed our stay at Al Jawhara Hotel Apartments. The hotel management graciously provided us a Royale Suite room with three bed rooms while we booked for room with two bed rooms. The room was very clean and conducive for a family stay. The staff were very attentive and supportive. The wifi connection was supper and my children and myself have enjoyed it. The hotel's strategic location to the airport, metro and Diera City Center was another plus advantage for our trip and shopping. Al Jawhara Hotel Apartments is surely my favourite place for my next trip to Dubai. I strongly recommend it for a family who prefer a quiet and peaceful stay.

8/10 - 좋아요

MOHAMED 님, Oman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent vacation
Good hotel

6/10 - 괜찮아요

Abdullah 님, السعودية

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
الحمدلله الفندق جيد

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Ok hotel close to the airport and reasonable
Convenient location close to the airport. Can be reached by city train.

4/10 - 별로예요

Kath 님, UK

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very basic
Only used this hotel for one night. Would not have liked to stay longer. Very basic facilities, old, slightly dirty furniture, very dirty windows. Staff friendly.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Slitent men rent ganske langt fra flyplassen
Dette hotellet er OK om du skal sove en natt når du mellomlander.. Ut over det er det ikke så mye å rope hurra for.. På badene så de ut som de som hadde lagt fliser hadde klint utover fugemasse, og kappet fliser med øks.. Gikk ikke an å låse igjen vinduer og terasse dør... Avstanden fra flyplass er nok i luftlinje... På pluss siden var rommene romslige og store, og ikke minst rene..

6/10 - 괜찮아요

Ahmad 님, الكويت

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
التكييف في الغرف حار ولا يستطيع الفني تصليحه والانترنت بطيء جدا ومكان الاستقبال غير لائق وتكييفه فوق موظف الاستقبال فقط والباقي لايعمل