이집트산 면 시트, 고급 침구, 미니바, 객실 내 금고

아난타라 더 팜 두바이 리조트 여행 후기

5 out of 5
아난타라 더 팜 두바이 리조트
Palm Jumeirah, East Crescent, Dubai

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 665개 이용 후기 중 443개" "
평점 8 - 좋아요. 665개 이용 후기 중 150개" "
평점 6 - 괜찮아요. 665개 이용 후기 중 45개" "
평점 4 - 별로예요. 665개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 665개 이용 후기 중 15개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

sung hye

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: James Hewitson 님, 2023년 6월 23일
Dear sung hye, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
라군에 숙박했으며 코로라를 잊고 휴가를 보낼 수 있었음
2020년 8월에 2박 숙박함
답변 제공: Peter Plejic 님, 2020년 9월 6일
Dear valued guest, in the beginning, allow me to apologize for replying in English. Thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, Peter Plejic, Operational Excellence Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
라군은 24시간 풀장이 오픈되어 있어 언제든지 사용 가능하여 너무 좋았고 조식 부페도 음식이 다양하게 준비 되어 있음. 다만 리조트 까지 들어 가는데 한 15분이 소요 되며 주위엔 다른 볼거리는 없음.
2018년 12월에 1박 숙박함
답변 제공: Peter Plejic 님, 2019년 1월 6일
Dear valued guest, in the beginning, allow me to apologize for replying back in English. Thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, Peter Plejic, Operational Excellence Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 1박 숙박함

10/10 - 훌륭해요

Minsun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
체크인할때 승객이 많기는했으나 직원이 전혀 친절하지않았고 조식레스토랑 직원도 친절하지않아서 기분이상했습니다..
2017년 6월에 1박 숙박함

10/10 - 훌륭해요

KYUHEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
100% perfect honeymoon
So good. Everyone in Anantara was sweet. Thx for caring us :) especially someone who help check-in (middle of robby counter, beauty) and Bryan(golf cart) was so so so so kind and sweet. Thanks anantara!

10/10 - 훌륭해요

Joachim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Jack

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 3박 숙박함
답변 제공: Best regards, James Hewitson - General Manager 님, 2024년 1월 30일
Dear Mr Jack, thank you very much for your positive rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again.

10/10 - 훌륭해요

Ramez

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very gorgeous villa
2024년 1월에 1박 숙박함
답변 제공: Best regards, James Hewitson - General Manager 님, 2024년 1월 15일
Dear Mr Ramez, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again.

6/10 - 괜찮아요

jerome

좋아요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: Best regards, James Hewitson - General Manager 님, 2024년 1월 12일
Dear Jerome, thank you very much for your positive rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Best regards, James Hewitson - General Manager 님, 2024년 1월 12일
Dear Guest, thank you very much for your positive rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again.

2/10 - 너무 별로예요

Alexandre

2023년 12월에 1박 숙박함
답변 제공: Best regards, James Hewitson - General Manager 님, 2024년 1월 12일
Dear Guest, thank you very much for your positive rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again.

10/10 - 훌륭해요

Jessika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the place, super clean, friendly staff, and beautiful resort
2023년 11월에 3박 숙박함
답변 제공: Best regards, James Hewitson - General Manager 님, 2023년 11월 27일
Dear Jessika, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again.

8/10 - 좋아요

Marianna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Khutaija

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Trond

2023년 10월에 3박 숙박함

8/10 - 좋아요

MURTUZA SHABBIR

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Hiromi

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Ahmad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: James Hewitson 님, 2023년 9월 8일
Dear Ahmad,Thank you for your positive rating!Best regards, James Hewitson - Cluster General Manager

10/10 - 훌륭해요

Mohamed 님, Ras Al khaimah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2023년 8월에 1박 숙박함
답변 제공: James Hewitson 님, 2023년 9월 8일
Dear Mohamed,Thank you for your positive rating!Best regards, James Hewitson - Cluster General Manager

10/10 - 훌륭해요

Enrico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice Hotel with the best service
2023년 8월에 9박 숙박함
답변 제공: Best regards, James Hewitson - General Manager 님, 2023년 8월 24일
Dear Mr Enrico, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again.

10/10 - 훌륭해요

Sultan

2023년 7월에 1박 숙박함
답변 제공: Best regards, James Hewitson - General Manager 님, 2023년 8월 24일
Dear Mr Sultan, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again.

8/10 - 좋아요

Mohamed

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn’t like the mattress and sofas conditions
2023년 7월에 2박 숙박함
답변 제공: Best regards, James Hewitson - General Manager 님, 2023년 8월 1일
Dear Mr Mohamed, thank you for sharing your feedback with us. We apologise for any inconvenience caused by the condition of the mattress and sofas. Your comfort is our priority, and we take your comments seriously. We will address this matter immediately to ensure a better experience for our future guests.

6/10 - 괜찮아요

Fadi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really great facilities and the breakfast buffet is excellent. However, rooms are outdated and lack some tech perks or anything of that sort. I have booked the rooms that have direct access to the lagoons and there were very noisy neighbors. No welcome drinks , no welcome basket ( not that it important but at least small touches makes some difference) . I would come back the hotel because of the excellent facilities including dining options.
2023년 7월에 2박 숙박함
답변 제공: Best regards, James Hewitson - General Manager 님, 2023년 8월 1일
Dear Mr Fadi, thank you for your feedback! We are glad to hear that you enjoyed our excellent facilities and breakfast buffet. We appreciate your insights regarding the rooms and will take them into consideration for future improvements. Our team will also look into the noise issue to ensure a more peaceful stay for our guests. While we apologise for any oversights in the welcome amenities, we are glad you found our dining options excellent. We look forward to welcoming you back for another enjoyable experience with us.

6/10 - 괜찮아요

Fatima

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Never mentioned any benefit that I should receive on vip access . I went a night before booking to check the hotel and see the facilities they never mentioned the beach is closed for maintenance . I reserved a resort and pay a lot to enjoy the tan on the beach other wise I could’ve reserve a hotel with way much cheaper and save the high rate that I paid for this hotel .
2023년 7월에 1박 숙박함
답변 제공: James Hewitson 님, 2023년 7월 25일
Dear Ms Fatima, thank you very much for your review and rating. We are delighted you visited our resort, however, it is sad to know you left unsatisfied. Please rest assured that your feedback was taken into consideration, and it will be addressed accordingly. Nonetheless, we still hope you have some fond memories of our beautiful resort and we are hoping to welcome you back soon again. Best regards, James Hewitson - Cluster General Manager

10/10 - 훌륭해요

jin sung

2023년 7월에 2박 숙박함
답변 제공: James Hewitson 님, 2023년 7월 25일
Dear jin sung, thank you very much for your positive rating. We would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

10/10 - 훌륭해요

ABDULLAH

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 4박 숙박함
답변 제공: James Hewitson 님, 2023년 7월 25일
Dear Mr Abdullah, thank you very much for your positive rating. We would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

10/10 - 훌륭해요

Andrew

2023년 6월에 2박 숙박함
답변 제공: James Hewitson 님, 2023년 7월 25일
Dear Mr Andrew, thank you very much for your positive rating. We would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

10/10 - 훌륭해요

Hoiyan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The environment is very nice and the services were great. Everyone we meet is very friendly. We tried the beach house, breakfast and also the in room dining, food is excellent. The hotel also offers shuttle bus to the mall, very convenience.
2023년 6월에 2박 숙박함
답변 제공: James Hewitson 님, 2023년 6월 23일
Dear Hoiyan, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

10/10 - 훌륭해요

Milan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service and Stuuf are the best value of this resort. Thank you, see soon!
2023년 6월에 5박 숙박함
답변 제공: James Hewitson 님, 2023년 6월 16일
Dear Milan, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

10/10 - 훌륭해요

Noriko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: James Hewitson 님, 2023년 6월 16일
Dear Noriko, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

8/10 - 좋아요

W Y Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 4박 숙박함
답변 제공: James Hewitson 님, 2023년 6월 16일
Dear W Y Christina, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

10/10 - 훌륭해요

Vicky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Once in a lifetime, too expensive to go often!
The room was amazing, we booked the over water 1 bedroom villa. It wasn't private as people were in the sea looking in right outside our balcony room and when we looked outside the bath window so wasn't very private! The service was amazing and BoBo made us feel so welcome and took great care of us during our stay. The view of the fishes in the floor window was amazing, but the storm on our second night was a bit scary watching the sea splash up under the villa through that window. Everything was totally amazing except the food was very expensive. Service and cleanliness was impeccible.
Room with a view!
2023년 5월에 2박 숙박함
답변 제공: James Hewitson 님, 2023년 5월 29일
Dear Vicky, thank you for taking the time to share your feedback regarding your recent stay in our overwater villa. We are glad to hear that overall you found the room to be amazing, and we appreciate your compliments about our service and the care provided by BoBo. However, we apologize for any inconvenience you experienced regarding the privacy of your balcony and bath window. We understand that privacy is an important aspect of a comfortable stay, and we will definitely take your feedback into consideration to improve in this area. We are delighted that you enjoyed the breathtaking view of the fishes through the floor window. It is truly a unique experience to witness the underwater world from the comfort of your villa. However, we understand that the storm on your second night caused some concerns. Rest assured, the safety and well-being of our guests are of utmost importance to us. We will review and address any necessary measures to ensure a sense of security during such weather conditions. We are sorry to hear that you found the food to be expensive. We continuously strive to provide a variety of culinary options that cater to different tastes and preferences, and we appreciate your feedback on this matter. We will take it into consideration as we review our pricing structure to ensure that it aligns with our guests' expectations. Thank you for your compliments on the impeccable service and cleanliness. We take great pride in maintaining high standards in these areas, and we are thrilled that it was evident during your stay. Once again, we sincerely apologise for any inconveniences you encountered, and we appreciate your valuable feedback. We are grateful for your kind words about our service and the overall experience. Should you decide to stay with us again in the future, we will make every effort to ensure that your next visit exceeds your expectations in every way.

10/10 - 훌륭해요

Shane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was incredible in all facets. We HIGHLY recommend staying in the lagoon access rooms. We loved taking advantage of walking off our balcony into the lagoon whether it was early morning, late night, or at any point during the day. Was a very relaxing way to spend our time. We had dinner at Bushman's and it was fantastic. Cocktails at Bushman's were great as well. Our daily breakfast at the buffet was good as well. Overall beautiful resort with great amenities. We'll definitely be back and will stay in a lagoon access room again.
2023년 5월에 5박 숙박함
답변 제공: Best regards, James Hewitson - General Manager 님, 2023년 5월 29일
Dear Mr Tolliver, thank you so much for taking the time to share your wonderful experience at our resort. We are absolutely thrilled to hear that you had an incredible stay and that our team members exceeded your expectations in all aspects. We are delighted that you highly recommend staying in the lagoon access rooms. It is fantastic to hear that you had a fantastic dinner at Bushman's Restaurants and Bar. We are also glad you found the cocktails to be great—they are carefully crafted to complement the dining experience. We are happy to know that you enjoyed the daily breakfast at our buffet. We strive to provide a wide variety of delicious options to start your day off right, and we are glad that it met your expectations. Thank you for your kind words about our beautiful resort and great amenities. We continuously work hard to create a welcoming and luxurious environment for our guests, and it is wonderful to hear that you found it to be so. Your satisfaction is our greatest reward. We appreciate your loyalty and are thrilled to hear that you will be returning to our resort. We would be delighted to welcome you back, and we will ensure that you have another fantastic stay in a lagoon access room. Please feel free to reach out to us directly when you plan your next visit, and we will take care of all the details. Once again, thank you for your recommendation and for choosing our resort. We look forward to the pleasure of hosting you again soon.

10/10 - 훌륭해요

Binh

2023년 4월에 1박 숙박함
답변 제공: James Hewitson 님, 2023년 6월 16일
Dear Binh, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

10/10 - 훌륭해요

Dr. Matthias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 8박 숙박함

6/10 - 괜찮아요

Heidi

가족 여행
좋아요: 청결 상태
Overrated and expensive
Room was nice but very dark. We got a room with no sun on terrasse from 4pm. VERY expensive room for we got. We ended up buying an upgrade to be able to enjoy room. Breakfast was crowded and food extremely unhealhy. All food at hotels many restaurants were EXTREMELY expensive. It ended up being a VERY expensive holiday. Best experience was The Boat House restaurant with beautiful view and beautiful sunset.
2023년 4월에 5박 숙박함
답변 제공: Rachid 님, 2023년 4월 9일
Dear Heidi, Thank you very much for taking your time to share your feedback following your recent stay with us.We are very sorry if you felt we did not live up to your expectations and rest assured that your comments were shared with the relevant parties for necessary corrective measuresKind regards, Rachid Bakas Hotel Manager

8/10 - 좋아요

Ahmed 님, Riyadh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Relaxing
2023년 3월에 5박 숙박함
답변 제공: Rachid 님, 2023년 3월 26일
Dear Mr. Ahmed, Thank you very much for taking the time to share your experience online,it is always important to read feedback from our guests and we are happy to hear that you enjoyed overall your visit. Thank you once again and we look forward to welcoming you back in the near future. Best regards, Rachid Bakas Hotel Manager

10/10 - 훌륭해요

Hadia

2023년 3월에 1박 숙박함
답변 제공: Rachid 님, 2023년 3월 26일
Dear Hadia, Thank you very much for taking the time to share your experience online,it is always important to read feedback from our guests and we are happy to hear that you enjoyed overall your visit. Thank you once again and we look forward to welcoming you back in the near future. Best regards, Rachid Bakas Hotel Manager

10/10 - 훌륭해요

Pascale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hébergement à taille humaine, type resort.
2023년 2월에 4박 숙박함
답변 제공: Rachid 님, 2023년 2월 15일
Thank you very much for taking the time to share your experience online, it is always a great pleasure to read feedback such as yours and we are thrilled to hear that you enjoyed your visit. We are delighted to read your positive comments on our products and services. Your compliments regarding our service and attentiveness of our team members were shared to the entire teamThank you once again and we look forward to welcoming you back in the near future. Best regards,Rachid Bakas Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 3박 숙박함
답변 제공: Best regards, James Hewitson - General Manager 님, 2023년 1월 20일
Dear guest, thank you for taking the time to write a comment. Looking forward to the pleasure of welcoming you again soon.

10/10 - 훌륭해요

Anil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One excellent break
답변 제공: Rachid 님, 2023년 1월 8일
Dear Mr.Anil, Thank you for sharing your review online. It was a pleasure to have you as our guest here in Anantara the Palm Dubai Resort and we are glad to learn that our products and services exceeded your expectations.Thank you once again and we look forward welcoming you back soon again.Best regards,Rachid BakasHotel Manager

2/10 - 너무 별로예요

Michael

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr enttäuschend, erste Villa war direkt neben einer Bar da war an Schlaf nicht zu denken. Einrichtungen sehr alt. Frühstück war nur Masse aber keine Klasse! Wo hier 5 Sterne herkommen ist nicht nachvollziehbar. Serviceorientierung einfach mangelhaft! Nie wieder
답변 제공: James Hewitson 님, 2022년 12월 29일
Sehr geehrter Herr Michael, Sonnige Grüsse von der Palme! Ich hoffe es geht Ihnen gut und dass Sie eine angenehme Heimreise hatten.Es war uns ein Vergnügen, dass wir Sie bei uns im Anantara The Palm Dubai Resort begrüssen durften. Ebenfalls würden wir uns gerne herzlich bei Ihnen bedanken, dass Sie sich die Zeit genommen haben unsere Umfrage bezüglich Ihres Aufenthaltes auszufüllen. Ihre Bewertung gibt uns einen wertvollen Anhaltspunkt bezüglich unserer Kapazität und inspiriert uns unsere Servicequalität stets zu verbessern.Es tut uns sehr leid, dass Ihr Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat. Ihr wertvolles Feedback wurde natürlich an die respektiven Abteilungen weitergeleitet damit wir unsere Servicequalität sowie unser Produkt stets verbessern können.Herr Michael, ich würde mich gerne herzlichst bei Ihnen entschuldigen und bitte zögern Sie nicht, mich bei Fragen oder Anliegen direkt zu kontaktieren, falls ich Ihnen behilflich sein darf.Freundliche Grüsse,James HewitsonCluster General Manager

10/10 - 훌륭해요

Julien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lagoon villa
Great stay, the room on the lagoon are amazing.
2022년 8월에 1박 숙박함
답변 제공: James Hewitson 님, 2022년 9월 2일
Dear Julien, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - General Manager

10/10 - 훌륭해요

Kaio

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amei a experiência
Incrível estrutura, muito bem cuidada é excelente equipe, sem dúvidas voltaria e indico.
2022년 7월에 1박 숙박함
답변 제공: James Hewitson 님, 2022년 9월 5일
Dear Kaio, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson, General Manager

8/10 - 좋아요

Mohannad

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Family style and well maintained
2022년 8월에 1박 숙박함
답변 제공: James Hewitson 님, 2022년 9월 2일
Dear Mohannad, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - General Manager

10/10 - 훌륭해요

Anwar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The layout of the property, is cozy, nice and walkable. Probably adding disposable water bottle might be a better option that a reusable - glass bottle water.
2022년 6월에 2박 숙박함
답변 제공: Rachid 님, 2022년 7월 30일
Dear Valued Guest, Warm Greetings from Anantara Dubai The Palm Resort, We would like to thank you for rewarding us with such a good review and for choosing us during your recent getaway. It is so nice to see how the team had looked after you from the start till the end and we all appreciate the nice words and rest assured that your feedback will be conveyed to the team and everyone will be recognized for their excellent job. We are all looking forward to welcoming you back soon and I will be very happy to assist you with any further arrangements. Warm Regards Rachid Bakas Hotel Manager

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Felicia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was well managed from the check-in to check-out. The entire establishment was clean and well maintained both in the room and on the grounds. Everyone was kind and attentive to our needs. We would specifically like to mention Ms. Merina at check-in and throughout our stay. She was of great assistance and maintained an infectious smile when greeting us.
2022년 6월에 2박 숙박함
답변 제공: Rachid 님, 2022년 7월 20일
Dear Felicia, Thank you very much for staying with us and for reviewing your experience. The team is very happy to know that you had a great experience. Best Regards Rachid Bakas Hotel Manager

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent property but be sure to mention you’re a VIP Expedia member if you are.
2022년 6월에 3박 숙박함
답변 제공: Rachid 님, 2022년 7월 20일
Dear Kenneth, Thank you very much for staying with us and for reviewing your experience. We have taken note of your comment and we will ensure the team is well briefed and trained. Best Regards Rachid Bakas Hotel Manager