We have arrived earlier then the exacted check in time, although we have informed throughout the email the property, but still waited and paid extra for the early check in,
We have asked the receptionist to provide us room with carpet, but we have been told that, the only room available with wooden floor. Then front house staff remove us from the room was in 7th floor to the 6th floor, it’s because we told them that, this is our 10th wadding anvirsalary. Staff who moved us to new room saying this is one our best room with bolcany, although we did not need room with bolcany. Once we have spent the night there, room was stink of paint even the corridor. Went next morning downstairs to the front house desk, told them about it. But no one even care. Anyway, later we found that they allocated us in one of the interconnect room. We as couple had experience