테라스/파티오

라마다 바이 윈덤 두바이 바르샤 하이츠 여행 후기

4 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 71개 이용 후기 중 35개" "
평점 8 - 좋아요. 71개 이용 후기 중 21개" "
평점 6 - 괜찮아요. 71개 이용 후기 중 7개" "
평점 4 - 별로예요. 71개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 71개 이용 후기 중 6개" "

8.2/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Yu Sheng

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Osama Mansour 님, 2023년 11월 10일
Dear Mr. Yu Sheng, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Osama MansourDuty Manager Ramada by Wyndham Dubai Barsha Heights.

10/10 - 훌륭해요

DONG JOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Mina Labib-Duty Manager 님, 2022년 2월 26일
Dear Mr.Julian, Greetings from Ramada by Wyndham Dubai Barsha Heights, Thank you very much for choosing to stay with us during your recent visit and it is encouraging to receive such positive feedback. I am delighted to know that you had a splendid stay with us. We look forward to welcoming you in the not too distant future. Kind Regards, Mina Labib, Duty Manager.

10/10 - 훌륭해요

Mike

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
편리한 비지니스 호텔입니다
2021년 12월에 4박 숙박함
답변 제공: Mina Labib-Duty Manager 님, 2022년 1월 23일
Dear Mike, Greetings from Ramada by Wyndham Dubai Barsha Heights, Thank you very much for choosing to stay with us and reviewing us with your valuable feedback. We are delighted to know that you are pleased with your overall stay. We look forward to welcoming you in the not too distant future. Sincerely yours, Mina Labib, Duty Manager.

10/10 - 훌륭해요

DONG JOON

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very friendly, clean, calm. Perfect place for business trips. Good location as well.
2021년 9월에 3박 숙박함
답변 제공: Osama Mansour 님, 2022년 11월 4일
Dear Mr Dong , Thank you for your time in rating the hotel. We apologize for the inconvenience and we will do our best in improving our overall guest satisfaction. We hope to see you again soon. Sincerely yours, Osama Mansour ,Duty Manager .

8/10 - 좋아요

Shavaan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel. Very friendly staff
2024년 1월에 7박 숙박함

8/10 - 좋아요

bhargav

좋아요: 청결 상태
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Ariuna edward

2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Ajai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very courteous staff and helping people. Amrit and Hasan were especially nice. Hamid at the front desk directed us to the right places to eat and dine. Joy at the Tour desk gave us the excellent tips. Would recommend this hotel to anyone i know.

2/10 - 너무 별로예요

Mey

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst place ive ever stayed in. I was eligible for an upgrade in room but was told that there was no room available but when i checked online there were many rooms available. The guy at the front counter was rude and did not care to accommodate me. He said he could upgrade my room for an additional fee but i have available upgrade being a gold member. The rooms are disgusting. Housekeeping does not mop the floors. I found spots and hair all over the floor. Bathtub is very small and good luck with getting hot water to shower. They dont refill toiletries unless you constantly ask. Rooms are not sound proof as stated. I heard a baby crying all night and drilling of walls. The rooms are very small. The bathrooms are super outdated and dirty. Stains everywhere. Dont stay here. Trust me The manager named Osama is not friendly or helpful in any way. He treats his guests with no respect. I dont know how they gave him this position. I felt like he did not care at all. Ive stayed at many high end hotels and resorts and i usually never complain but thsi experience at Ramada made me want to inform anyone trying to book here. You will be disappointed.

10/10 - 훌륭해요

Helen

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room #614
It was the most amazing and awesome experience I’ve ever had in a hotel. The staff was extremely attentive, helpful and they went the extra mile to fulfill my every wish or desire. Love it!! Loved them!! A++++ Customer service.
2023년 12월에 6박 숙박함

8/10 - 좋아요

Oliver

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was really surprised about the quality of the room! Modern, spacious, and the hotel was close to everything that I needed in Barsha Heights.
2023년 12월에 3박 숙박함

8/10 - 좋아요

Omar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함

6/10 - 괜찮아요

Taiyab

2/10 - 너무 별로예요

Rashedi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very small hotel not what pictures perceive!! Extremely small and bathroom always has a strong smell of urine!! Staff wasn’t helpful!!
2023년 11월에 6박 숙박함

8/10 - 좋아요

Sümeyye

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2 gece konakladım ve gayet başarılı bir hotel herhangi bir sıkıntı yaşamadım.
2023년 10월에 2박 숙박함
답변 제공: Osama Mansour 님, 2023년 10월 21일
Dear Ms. Sumeyye, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Osama MansourDuty Manager Ramada by Wyndham Dubai Barsha Heights.

10/10 - 훌륭해요

AMAR A

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A standards good hotel , not very fancy
A standard hotel with pool and restaurants / cafe . Rooms are big and comfortable. Bathroom with bath tub and clean. Friendly staff .
2023년 10월에 2박 숙박함
답변 제공: Osama Mansour 님, 2023년 10월 21일
Dear Mr. AmarThank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Osama MansourDuty Manager Ramada by Wyndham Dubai Barsha Heights.

10/10 - 훌륭해요

Mustafa

2023년 10월에 3박 숙박함
답변 제공: Osama Mansour 님, 2023년 10월 21일
Dear Mr. Mustafa , Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Osama MansourDuty Manager Ramada by Wyndham Dubai Barsha Heights.

10/10 - 훌륭해요

Hakeem

2023년 10월에 7박 숙박함
답변 제공: Osama Mansour 님, 2023년 11월 10일
Dear Mr. Hakeem, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Osama MansourDuty Manager Ramada by Wyndham Dubai Barsha Heights.

6/10 - 괜찮아요

Kadidia 님, Bronx

연인과의 여행
Nice
2023년 10월에 3박 숙박함
답변 제공: Osama Mansour 님, 2023년 10월 21일
Dear Ms. Kadidia, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Osama MansourDuty ManagerRamada by Wyndham Dubai Barsha Heights

8/10 - 좋아요

Wissam

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
3.5 Not 4 stars - Needs improvement
The hotel overall is good Pros Open sushi bar at good price in Dubai Location Friendly staff Loved the low background on going music :) The mens salon Cons Room service staff need to take shower first before they step into guests rooms for service and cleaning. (They smell and the room become bad smell right after they finish their job and leave) Very small gym Pool is not clean Prices shooted up by more than double right on my check out day. The in room sleepers they provide for free are kids sleepers !!! (Very small size) In room.TV is not smart and connected to outside dish SAT !! Unsure how in 2023 and 4 stars hotel still uae very old screens. You can't even cast any from mobile or laptop
2023년 9월에 7박 숙박함
답변 제공: Arafa Mashaly 님, 2023년 10월 9일
Dear Mr. Wissam,Thank you for taking the time to share your valuable feedback with us. We're thrilled to hear that you enjoyed several aspects of your stay, such as our open sushi bar, friendly staff, and the soothing background music.However, we apologize for any inconvenience you experienced during your stay. Your feedback is essential to us, and we take it seriously. We've taken note of your concerns and would like to address them:Room Service: We appreciate your feedback regarding the cleanliness of our room service staff. Rest assured, we will reinforce our hygiene protocols to ensure a more pleasant experience for our guests.Gym and Pool: We understand your disappointment with the size of our gym and the pool's cleanliness. We are actively looking into ways to enhance these facilities for our guests.Pricing: We regret that you encountered pricing discrepancies. Our rates can vary based on several factors, and we will review our pricing strategies to ensure a fair and consistent experience for all guests.In-Room Amenities: We apologize for the issue with the provided slippers and TV. We'll assess the quality of our in-room amenities and work towards upgrading our entertainment options to provide a more modern experience.Your feedback is incredibly valuable in helping us improve, and we genuinely appreciate your input. We hope you'll consider staying with us again in the future, giving us another opportunity to provide you with an even better experience.Warm regards,Arafa MashalyFront office Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Arafa Mashaly 님, 2023년 10월 9일
Dear Sir/Madam,Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent and enjoyable experience during your recent stay with us. Your satisfaction is our top priority, and your positive comments motivate us to continue delivering exceptional service.If you have any further comments or suggestions on how we can further enhance your future visits, please feel free to share. We look forward to welcoming you back for another outstanding stay in the future.Warm regards,Arafa MashalyFront office Manager

6/10 - 괜찮아요

Syed

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Particularly wash room area , all the time smelly commode and less covered area of shower
2023년 9월에 4박 숙박함
답변 제공: Arafa Mashaly 님, 2023년 10월 9일
Dear Mr. Syed,Thank you for sharing your detailed feedback following your recent stay with us. We truly value your input and are committed to addressing your concerns.We appreciate your kind words regarding our hotel's positive aspects, and we are grateful for your feedback about the washroom area. We understand that a fresh and clean environment is of utmost importance to our guests, and we are sorry to hear about the issues you encountered.Regarding the smelly commode and the lack of adequate coverage in the shower area, we deeply apologize for any discomfort you experienced. Please rest assured that we are taking immediate action to investigate and rectify these concerns. Our housekeeping and maintenance teams will be working diligently to ensure that our washrooms meet the highest standards of cleanliness and functionality.We value your feedback as it helps us identify areas for improvement, and we are committed to providing a superior experience for all our guests. We appreciate your patience and understanding as we work to make necessary enhancements.Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Arafa Mashaly Front Office Manager

10/10 - 훌륭해요

Marina

좋아요: 직원 및 서비스
2023년 8월에 2박 숙박함
답변 제공: Arafa Mashaly 님, 2023년 10월 9일
Dear Ms. Marina,Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent and enjoyable experience during your recent stay with us. Your satisfaction is our top priority, and your positive comments motivate us to continue delivering exceptional service.If you have any further comments or suggestions on how we can further enhance your future visits, please feel free to share. We look forward to welcoming you back for another outstanding stay in the future.Warm regards,Arafa MashalyFront Office Manager

10/10 - 훌륭해요

Rudy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing
2023년 8월에 5박 숙박함
답변 제공: Arafa Mashaly 님, 2023년 10월 9일
Dear M. Rudy,Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent and enjoyable experience during your recent stay with us. Your satisfaction is our top priority, and your positive comments motivate us to continue delivering exceptional service.If you have any further comments or suggestions on how we can further enhance your future visits, please feel free to share. We look forward to welcoming you back for another outstanding stay in the future.Warm regards,Arafa MashalyFront office Manager

8/10 - 좋아요

M.zahid

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's was amazing place nice location mostly all around nice cafe restaurant..staff was excellent specially .Mr Sehil and other lady at reception I didn't know her name forgive me ..
2023년 6월에 1박 숙박함
답변 제공: Osama Mansour 님, 2023년 8월 7일
Dear Mr. Ahmed, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback. It is encouraging to receive such feedback especially pertaining to the customer service of the hotel ambassadors and I have personally conveyed my gratitude to Mr. Sahil for his hospitality. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Osama Mansour Duty Manager Ramada by Wyndham Dubai Barsha Heights.

10/10 - 훌륭해요

Shai

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Top 👌👌
2023년 5월에 6박 숙박함
답변 제공: Osama Mansour 님, 2023년 10월 21일
Dear Valued guest, We very much appreciate your comments regarding your stay at Ramada By Wyndham Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager , Osama Mansour .

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: Osama Mansour 님, 2023년 10월 21일
Dear Valued guest, We very much appreciate your comments regarding your stay at Ramada By Wyndham Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager , Osama Mansour .

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for the price clean rooms
2023년 4월에 1박 숙박함
답변 제공: Osama Mansour 님, 2023년 10월 21일
Dear Valued guest, We very much appreciate your comments regarding your stay at Ramada By Wyndham Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager , Osama Mansour .

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 7박 숙박함
답변 제공: Osama Mansour 님, 2023년 10월 21일
Dear Valued guest, We very much appreciate your comments regarding your stay at Ramada By Wyndham Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager , Osama Mansour .

2/10 - 너무 별로예요

Omar

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I reserved four nights from expedia when I arrived they told me it's canceled i always stay at ramada hotel when i travel to any country in any country if there is Ramada but this time they disappoint me I never stay at Ramada next time
2023년 3월에 4박 숙박함
답변 제공: Osama Mansour 님, 2023년 3월 16일
Dear Valued Guest , Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Osama Mansour Duty Manager Ramada by Wyndham Dubai Barsha Heights

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
メトロ駅から少しあるが、時間に余裕があれば楽しく散歩できる。
2023년 3월에 2박 숙박함
답변 제공: Osama Mansour 님, 2023년 3월 16일
Dear Valued Guest , Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Osama Mansour Duty Manager Ramada by Wyndham Dubai Barsha Heights

10/10 - 훌륭해요

Joel

2023년 2월에 4박 숙박함
답변 제공: Osama Mansour 님, 2023년 10월 21일
Dear Valued guest, We very much appreciate your comments regarding your stay at Ramada By Wyndham Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager , Osama Mansour .

8/10 - 좋아요

Sivasankaran 님, Darien

2023년 1월에 2박 숙박함
답변 제공: Osama Mansour 님, 2023년 3월 16일
Dear Valued Guest , Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Osama Mansour Duty Manager Ramada by Wyndham Dubai Barsha Heights

10/10 - 훌륭해요

XUEBIN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: Osama Mansour 님, 2023년 10월 21일
Dear Valued guest, We very much appreciate your comments regarding your stay at Ramada By Wyndham Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager , Osama Mansour .

8/10 - 좋아요

Kamila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really friendly and helpful service, especially from Hala!
답변 제공: Osama Mansour 님, 2023년 10월 21일
Dear Valued guest, We very much appreciate your comments regarding your stay at Ramada By Wyndham Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager , Osama Mansour .

2/10 - 너무 별로예요

R Z SAMIM

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
We have arrived earlier then the exacted check in time, although we have informed throughout the email the property, but still waited and paid extra for the early check in, We have asked the receptionist to provide us room with carpet, but we have been told that, the only room available with wooden floor. Then front house staff remove us from the room was in 7th floor to the 6th floor, it’s because we told them that, this is our 10th wadding anvirsalary. Staff who moved us to new room saying this is one our best room with bolcany, although we did not need room with bolcany. Once we have spent the night there, room was stink of paint even the corridor. Went next morning downstairs to the front house desk, told them about it. But no one even care. Anyway, later we found that they allocated us in one of the interconnect room. We as couple had experience
2022년 9월에 5박 숙박함
답변 제공: Osama Mansour 님, 2022년 11월 4일
Dear Mr Samim, Thank you for your time in rating the hotel. We apologize for the inconvenience and we will do our best in improving our overall guest satisfaction. We hope to see you again soon. Sincerely yours, Osama Mansour ,Duty Manager .

10/10 - 훌륭해요

JASON

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 6박 숙박함
답변 제공: Osama Mansour 님, 2023년 10월 21일
Dear Valued guest, We very much appreciate your comments regarding your stay at Ramada By Wyndham Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager , Osama Mansour .

10/10 - 훌륭해요

Malou

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Vi har haft et dejligt ophold på hotellet. Personalet er utroligt service orienteret. Vi havde nogle problemer med en taxa chauffør hvorefter personalet var utroligt hjælpsomme, og sørgede for, at vi var okay efter. Derudover sørgede de for vi kom godt til lufthavnen. Intet andet end rosende ord herfra, hvilken service skal man lede længe efter. Såfremt vi tager til Dubai igen, er der ingen tvivl om, at vi tager dette hotel igen
2022년 9월에 8박 숙박함
답변 제공: Osama Mansour 님, 2022년 11월 4일
Dear Ms Malou,Greetings from Ramada by Wyndham Dubai Barsha Heights,Thank you very much for choosing to stay with us during your recent visit and it is encouraging to receive such positive feedback.I am delighted to know that you had a splendid stay with us.We look forward to welcoming you in the not too distant future.Kind Regards,Osama Mansour,Duty Manager.

10/10 - 훌륭해요

sandrine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel à recommander
Bel hôtel avec de belles prestations. Très bon rapport qualité-prix. Personnel serviable et attentionné.
2022년 8월에 6박 숙박함
답변 제공: Osama Mansour 님, 2022년 11월 4일
Dear M Sandrine,Greetings from Ramada by Wyndham Dubai Barsha Heights,Thank you very much for choosing to stay with us during your recent visit and it is encouraging to receive such positive feedback.I am delighted to know that you had a splendid stay with us.We look forward to welcoming you in the not too distant future.Kind Regards,Osama Mansour,Duty Manager.

8/10 - 좋아요

Tamer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Great A.C for the heat summer
2022년 6월에 6박 숙박함
답변 제공: Arafa Mashaly 님, 2022년 7월 8일
Dear Mr. Tamer, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Arafa Mashaly Front Office and Revenue Manager

10/10 - 훌륭해요

Sanna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 5박 숙박함
답변 제공: Arafa Mashaly 님, 2022년 6월 19일
Dear Ms. Sanna, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Arafa Mashaly Front Office and Revenue Manager

8/10 - 좋아요

EMAN

2022년 5월에 1박 숙박함
답변 제공: Arafa Mashaly 님, 2022년 6월 19일
Dear Ms. Eman, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Arafa Mashaly Front Office and Revenue Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The service at the front desk was great!
2022년 4월에 2박 숙박함
답변 제공: Arafa Mashaly 님, 2022년 6월 19일
Dear Sir/ Madam, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Arafa Mashaly Front Office and Revenue Manager

6/10 - 괜찮아요

Ahmad

2022년 1월에 8박 숙박함
답변 제공: Arafa Mashaly 님, 2022년 6월 22일
Dear Mr. Ahmed, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,

8/10 - 좋아요

Nessn

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 9박 숙박함
답변 제공: Arafa Mashaly 님, 2022년 6월 18일
Dear M. Nessn, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Arafa Mashaly

10/10 - 훌륭해요

Jannik Maria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a pleasure staying here. Thanks to the nice stuff and a special thanks to Rami (I hope I put the correct name) at the reception who was super kind and helpful
2022년 4월에 7박 숙박함
답변 제공: Arafa Mashaly 님, 2022년 6월 18일
Dear M. Jannik, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 - 훌륭해요

philippe

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
top
2022년 3월에 1박 숙박함
답변 제공: Mina Labib-Duty Manager 님, 2022년 4월 6일
Dear Ms.Philippe , Greetings from Ramada by Wyndham Dubai Barsha Heights, Thank you very much for choosing to stay with us and reviewing us with your valuable feedback. We are delighted to know that you are pleased with your overall stay. We look forward to welcoming you in the not too distant future. Sincerely yours, Mina Labib Mr Duty Manager

8/10 - 좋아요

Anders

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: Mina Labib-Duty Manager 님, 2022년 4월 6일
Dear Mr. Anders, Greetings from Ramada by Wyndham Dubai Barsha Heights, Thank you very much for choosing to stay with us during your recent visit and it is encouraging to receive such positive feedback. I am delighted to know that you had a splendid stay with us. We look forward to welcoming you in the not too distant future. Kind Regards, Mina Labib, Duty Manager.

2/10 - 너무 별로예요

Sophia

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Literally disgustingly dirty room as soon as we arrived. I had high expectations as usually a 4* hotel in dubai is pretty decent! This was beyond a joke. Literally leaking floor, the room stank, and carpet had not even been vacuumed!!! Disgraceful. Website also stated indoor pool and sauna - both did not exist and when i mentioned it to the staff they said ‘oh thats not our website’ but clearly it was and they said they would ensure to have those removed from the site. Avoid this hotel at all costs, much better options for a 4*!!! Please don't ignore this review this is your warning now to avoid staying here honestly
2022년 3월에 6박 숙박함
답변 제공: Osama Mansour 님, 2022년 11월 4일
Dear Ms Sophia, Thank you for your time in rating the hotel. We apologize for the inconvenience and we will do our best in improving our overall guest satisfaction. We hope to see you again soon. Sincerely yours, Osama Mansour ,Duty Manager .

8/10 - 좋아요

Mikhail

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very acceptable from metro line,grocery store next door,hotel restaurant ok. Building construction noisy
2022년 3월에 5박 숙박함
답변 제공: Mina Labib-Duty Manager 님, 2022년 4월 6일
Dear Mr. Mikhail, Thank you for taking the time to write your review. The Ramada by Wyndham Dubai Barsha Heights will work diligently to ensure any comment is fully investigated. We appreciate you bringing this matter to our attention. please be informed that your concerns are well noted and corrective action will be taken. We hope such an isolated experience won’t hinder you from selecting our hotel for your next visit and do hope that you will give us another opportunity to make up for not having met your expectations, and look forward to welcoming you back very soon. Sincerely yours, Mina Labib, Duty Manager.