전신 트리트먼트, 바디 스크럽, 페이셜 트리트먼트, 매니큐어/페디큐어
예약 가능 여부 확인

콥톤 호텔 두바이 여행 후기

4 out of 5
콥톤 호텔 두바이
Port Saeed Road, Deira, Dubai

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 456개 이용 후기 중 135개" "
평점 8 - 좋아요. 456개 이용 후기 중 169개" "
평점 6 - 괜찮아요. 456개 이용 후기 중 80개" "
평점 4 - 별로예요. 456개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 456개 이용 후기 중 26개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

seungyeob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

seungyeob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

MYEONGBONG 님, 오만

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
4성호텔이 맞긴 맞는건지요
전반적으로 객실 청소가 미비하고 청결도가 매우 떨어집니다. 조식 또한 다른 호텔에 비해 수준이 현저히 떨어집니다. 4성호텔이라는게 믿기지 않네요..

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함

2/10 - 너무 별로예요

michael

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was way over priced. No restaurant on site. No room service or mini bar. No ATM on site .
2024년 4월에 1박 숙박함

8/10 - 좋아요

EYITAYO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property itself was very nice
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Michitake

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only one drawback is the parking is not spacious
2024년 3월에 3박 숙박함
답변 제공: TG 님, 2024년 3월 8일
Dear Valued Guest , thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed our hospitality and the amenities provided. We can't wait to welcome you back for another exceptional stay. Warm regards, Tohamy Gad, Rooms Division Manager

10/10 - 훌륭해요

Sakina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel with very nice staff. I had an upgrade and I loved my room. Metro Station Deira City Center and The Deira Mall are very close walking distance. By the Red Line metro you get to Burj Khalifa in 20min. You have all you need in the neighborhood. The Pool was also very nice.
2024년 1월에 1박 숙박함
답변 제공: TG 님, 2024년 2월 8일
Dear Valued Guest , we're ecstatic to read your fantastic review! Providing exceptional experiences is our top priority, and we're glad we could meet your expectations. Your commendation encourages us to keep striving for excellence. We can't wait to have you back for another remarkable stay. Warm regards, Tohamy Gad, Rooms Division Manager

10/10 - 훌륭해요

nayaab

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this hotel! Every time my family and I come to this hotel we always stay here!
2023년 12월에 4박 숙박함
답변 제공: TG 님, 2023년 12월 28일
Dear Valued Guest , thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed our hospitality and the amenities provided. We can't wait to welcome you back for another exceptional stay. Warm regards, Tohamy Gad, Rooms division Manager

10/10 - 훌륭해요

Zvonimir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함
답변 제공: TG 님, 2023년 11월 23일
thank you for sharing your feedback and the wonderful rating .

2/10 - 너무 별로예요

Alia Noor

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함
답변 제공: TG 님, 2023년 11월 13일
Dear Valued Guest , we sincerely apologize for any inconvenience you experienced during your stay. We take your feedback seriously and are committed to addressing the issues you encountered. We would appreciate the opportunity to make it up to you on your next visit. Please feel free to reach out to our management team directly so we can further discuss your concerns. Warm regards, Tohamy Gad, Front Office Manager ,

6/10 - 괜찮아요

Gillian

별로예요: 직원 및 서비스
Service at kiosk cafe was very slow
2023년 10월에 1박 숙박함
답변 제공: TG 님, 2023년 11월 8일
Dear Valued Guest , thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed our hospitality and the amenities provided. We can't wait to welcome you back for another exceptional stay. Warm regards, Tohamy Gad, Front Office Manager ,

10/10 - 훌륭해요

Alona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, close to airport and metro. The breakfast menu is excellent with lots of food to choose from. Check-in is fast and efficient. I will stay there again. Highly recommended.
2023년 9월에 2박 숙박함
답변 제공: TG 님, 2023년 9월 26일
Dear Valued Guest ,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a wonderful stay at our hotel and that you enjoyed our services and amenities.Our team works tirelessly to provide the best possible experience for our guests, and it's always rewarding to know that our efforts have made your stay memorable. We will certainly pass on your kind words to our staff members, who take great pride in delivering exceptional hospitality.We hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved about your stay or any suggestions for improvement, please feel free to share. Your feedback is invaluable to us.Thank you for choosing Copthorne hotel Dubai We look forward to serving you again soon!Sincerely,Tohamy Gad , front Office Manager .

10/10 - 훌륭해요

Maher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like atmosphere here and it’s the best experience
2023년 8월에 3박 숙박함
답변 제공: TG 님, 2023년 9월 26일
Dear Valued Guest ,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a wonderful stay at our hotel and that you enjoyed our services and amenities.Our team works tirelessly to provide the best possible experience for our guests, and it's always rewarding to know that our efforts have made your stay memorable. We will certainly pass on your kind words to our staff members, who take great pride in delivering exceptional hospitality.We hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved about your stay or any suggestions for improvement, please feel free to share. Your feedback is invaluable to us.Thank you for choosing Copthorne hotel Dubai We look forward to serving you again soon!Sincerely,Tohamy Gad , front Office Manager .

10/10 - 훌륭해요

Alona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 9박 숙박함
답변 제공: TG 님, 2023년 9월 26일
Dear Valued Guest ,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a wonderful stay at our hotel and that you enjoyed our services and amenities.Our team works tirelessly to provide the best possible experience for our guests, and it's always rewarding to know that our efforts have made your stay memorable. We will certainly pass on your kind words to our staff members, who take great pride in delivering exceptional hospitality.We hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved about your stay or any suggestions for improvement, please feel free to share. Your feedback is invaluable to us.Thank you for choosing Copthorne hotel Dubai We look forward to serving you again soon!Sincerely,Tohamy Gad , front Office Manager .

8/10 - 좋아요

Khalifa

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: TG 님, 2023년 9월 26일
Dear Valued Guest ,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a wonderful stay at our hotel and that you enjoyed our services and amenities.Our team works tirelessly to provide the best possible experience for our guests, and it's always rewarding to know that our efforts have made your stay memorable. We will certainly pass on your kind words to our staff members, who take great pride in delivering exceptional hospitality.We hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved about your stay or any suggestions for improvement, please feel free to share. Your feedback is invaluable to us.Thank you for choosing Copthorne hotel Dubai We look forward to serving you again soon!Sincerely,Tohamy Gad , front Office Manager .

10/10 - 훌륭해요

Theresa 님, Morley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like this property as the rooms are spacious, has excellent service and it is close to City Centre and the metro.
2023년 7월에 2박 숙박함
답변 제공: TG 님, 2024년 1월 11일
Dear Valued Guest , thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed our hospitality and the amenities provided. We can't wait to welcome you back for another exceptional stay. Warm regards, Tohamy Gad, Rooms Division Manager

10/10 - 훌륭해요

Khalifa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: TG 님, 2023년 6월 22일
Dear Valued Guest, "Thank you for taking the time to share your positive experience at our hotel! We are thrilled to hear that you had an amazing stay and that our staff made you feel welcome. It's fantastic to know that you enjoyed our spacious, clean rooms and top-notch amenities. We appreciate your kind words and look forward to welcoming you back on your next visit!"Sincerely,Tohamy Gad, Front office Manager

8/10 - 좋아요

Annette

2023년 6월에 1박 숙박함
답변 제공: TG 님, 2023년 6월 22일
Dear Valued Guest, "Thank you for taking the time to share your positive experience at our hotel! We are thrilled to hear that you had an amazing stay and that our staff made you feel welcome. It's fantastic to know that you enjoyed our spacious, clean rooms and top-notch amenities. We appreciate your kind words and look forward to welcoming you back on your next visit!"Sincerely,Tohamy Gad, Front office Manager

10/10 - 훌륭해요

khaled

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Again and again I highly appreciate the friendly helpful staff especially I would mention The reception Staff name Yeab she is as used to be helpful smiling and Very pleasant
2023년 5월에 1박 숙박함
답변 제공: TG 님, 2023년 6월 22일
Dear Valued Guest, "Thank you for taking the time to share your positive experience at our hotel! We are thrilled to hear that you had an amazing stay and that our staff made you feel welcome. It's fantastic to know that you enjoyed our spacious, clean rooms and top-notch amenities. We appreciate your kind words and look forward to welcoming you back on your next visit!"Sincerely,Tohamy Gad, Front office Manager

10/10 - 훌륭해요

Erika

2023년 4월에 2박 숙박함
답변 제공: TG 님, 2023년 5월 9일
Dear Guest, Thank you for choosing Copthorne Dubai and for sharing your feedback . I am glad that you enjoyed your stay. We look forward to welcome you again soon. Regards, Tohamy Gad– Front Office Manager

8/10 - 좋아요

nirav

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
good location
location wise its nicely placed, very convenient. Breakfast needs to be imporved
2023년 3월에 1박 숙박함
답변 제공: TG 님, 2023년 3월 29일
Dear Guest, Thank you for choosing Copthorne Dubai and for sharing your feedback . I am glad that you enjoyed your stay. We look forward to welcome you again soon. Regards, Tohamy Gad– Front Office Manager

8/10 - 좋아요

Abdalla

좋아요: 청결 상태
The property is a little above average, it was fine to me, the only problem I had is the elevator, as you have to wait 3 minutes on average for the elevator because they only have three elevators, one is dedicated for the service and yet the service staff seems to prefer to use the other two.
2023년 3월에 2박 숙박함
답변 제공: TG 님, 2023년 3월 29일
Dear Guest, Thank you for choosing Copthorne Dubai and for sharing your feedback . I am glad that you enjoyed your stay. We look forward to welcome you again soon. Regards, Tohamy Gad– Front Office Manager

4/10 - 별로예요

Wasim

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Guest Services were very below the far.
2023년 3월에 3박 숙박함
답변 제공: TG 님, 2023년 3월 29일
Dear Guest, Thank you for choosing Copthorne Dubai and for sharing your feedback . I am glad that you enjoyed your stay. We look forward to welcome you again soon. Regards, Tohamy Gad– Front Office Manager

6/10 - 괜찮아요

Ahmad Farhad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast wasn’t that good
2023년 3월에 1박 숙박함
답변 제공: TG 님, 2023년 3월 29일
Dear Guest, Thank you for choosing Copthorne Dubai and for sharing your feedback . I am glad that you enjoyed your stay. We look forward to welcome you again soon. Regards, Tohamy Gad– Front Office Manager

10/10 - 훌륭해요

Parveen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved this hotel! It was perfect for a family vacation stay and it had everything we needed for the few days we stayed there
2023년 2월에 3박 숙박함

8/10 - 좋아요

Helen

좋아요: 직원 및 서비스
ok for overnight stop
ok
2022년 11월에 1박 숙박함
답변 제공: tohmayGad 님, 2022년 12월 30일
Dear Guest, Thank you for choosing Copthorne Dubai and for sharing your feedback on Expedia , I am glad that you enjoyed your stay. We look forward to welcome you again soon. Regards, Tohamy Gad – Front Office Manager.

8/10 - 좋아요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
With a week stay, they make it a point to clean the room everyday. Staff are ready to address out requests immediately.
2022년 11월에 6박 숙박함
답변 제공: tohmayGad 님, 2022년 12월 30일
Dear Guest, Thank you for choosing Copthorne Dubai and for sharing your feedback on Expedia , I am glad that you enjoyed your stay. We look forward to welcome you again soon. Regards, Tohamy Gad – Front Office Manager.

10/10 - 훌륭해요

Olufunmilayo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The waiter was helpful and friendly. Especially Neil. Also the man that clean our room was friendly. All in all the service generally was excellent.
2022년 11월에 7박 숙박함
답변 제공: tohmayGad 님, 2022년 12월 30일
Dear Guest, Thank you for choosing Copthorne Dubai and for sharing your feedback on Expedia , I am glad that you enjoyed your stay. We look forward to welcome you again soon. Regards, Tohamy Gad – Front Office Manager.

8/10 - 좋아요

Maila

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 4박 숙박함
답변 제공: tohmayGad 님, 2022년 10월 11일
Dear Valued Guest , We are grateful for your kind review following your stay at Copthorne hotel Dubai. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit.Kind Regards, Tohamy Gad , Front Office Manager .

8/10 - 좋아요

Elkhazin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 6박 숙박함
답변 제공: tohmayGad 님, 2022년 8월 24일
Dear Guest , Thank you for choosing Copthorne Dubai and for sharing your feedback on Expedia . I am glad that you enjoyed your stay. We look forward to welcome you again soon. Regards, Tohamy Gad – Front Office Manager

8/10 - 좋아요

Olasode

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
9ce
2022년 7월에 4박 숙박함
답변 제공: tohmayGad 님, 2022년 8월 24일
Dear Guest , Thank you for choosing Copthorne Dubai and for sharing your feedback on Expedia . I am glad that you enjoyed your stay. We look forward to welcome you again soon. Regards, Tohamy Gad – Front Office Manager

10/10 - 훌륭해요

Hussein 님, Katy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great experience. Staff were great and hotel was clean
2022년 7월에 1박 숙박함
답변 제공: tohamy gad 님, 2022년 7월 26일
Dear Hussain , thank you for choosing copthorne hotel Dubai and sharing you fantastic feedback , we will share your comment with our colleague Muse . hope to see you soon . Regards , Tohamy Gad , Front Office Manager .

10/10 - 훌륭해요

Sameh 님, Lynn

2022년 6월에 1박 숙박함
답변 제공: TG 님, 2024년 1월 11일
Dear Valued Guest , thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed our hospitality and the amenities provided. We can't wait to welcome you back for another exceptional stay. Warm regards, Tohamy Gad, Rooms Division Manager

10/10 - 훌륭해요

khaled

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is located in a very active area, the heart of the city, even the metro station is very near, I'd like to thank the front desk staff who made the check in for me on 15th of June early in the morning, I forgot his name but he was the only staff in duty that morning, he was very professional, he accepted to do early check-in for me because I arrived 8:00am very tired after an overnight flight, he was very helpful then he called me to the room after check in to make sure that everything is OK. Thank you very much
2022년 6월에 2박 숙박함
답변 제공: tohamy gad 님, 2022년 6월 22일
Dear Khaled , thank you for choosing copthorne hotel Dubai and sharing you fantastic feedback , we will share your comment with our colleague Muse . hope to see you soon . Regards , Tohamy Gad , Front Office Manager .

10/10 - 훌륭해요

Zvonimir

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unterkunft gut, ich komme wieder, Informationen ex Expedia nicht "up to date"!
2022년 5월에 7박 숙박함
답변 제공: tohamy gad 님, 2022년 6월 13일
Dear Zvonimir , thank you for choosing copthorne hotel Dubai , we are glad that you enjoyed your stay , wish to see you again in near future , Regards , Tohamy Gad , Front office Manager .

10/10 - 훌륭해요

khaled

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the hospitality of the front desk staff, I arrived very early, I didn't sleep the previous night because I had an overnight flight, the front desk staff her name is YEAB was very helpful and fast in possessing an early check-in for me with room upgrade, I strongly recommend this hotel
2022년 5월에 2박 숙박함
답변 제공: tohamy gad 님, 2022년 6월 13일
Dear Khalad , thank you for choosing Copthorne hotel Dubai , we are very glad to hear that our team YEAB is very helpfull , i will pass your comment to her , hope to see you soon , Regards , Tohamy Gad , Front Office Manager

6/10 - 괜찮아요

Nadjib

출장 여행
좋아요: 청결 상태
2022년 5월에 5박 숙박함
답변 제공: tohamy gad 님, 2022년 5월 19일
Dear Nadjib Thank you for choosing Copthorne Dubai and for sharing your feedback. We are concerned with you low score and apologize for the inconvenience you faced during your stay. We hope to have the opportunity to welcome you again soon. Regards, Tohamy Gad – Front office Manager

4/10 - 별로예요

Mohamed y

출장 여행
별로예요: 청결 상태, 직원 및 서비스
2022년 5월에 2박 숙박함
답변 제공: tohamy gad 님, 2022년 5월 12일
Dear Mohamed , Thank you for choosing Copthorne Dubai and for sharing your feedback. We are concerned with you low score and apologize for the inconvenience you faced during your stay. We hope to have the opportunity to welcome you again soon. Regards, Tohamy Gad – Front office Manager

8/10 - 좋아요

Adrian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get to from the airport via the metro or fairly cheap in a taxi. Lots of dining options around and a large mall located 2 mins away. Nice pool which has the sun for most of the day.
2022년 2월에 5박 숙박함
답변 제공: tohamy gad 님, 2022년 5월 19일
Dear Adrian Thank you for choosing Copthorne Dubai and for sharing your feedback. We are concerned with you low score and apologize for the inconvenience you faced during your stay. We hope to have the opportunity to welcome you again soon. Regards, Tohamy Gad – Front office Manager

10/10 - 훌륭해요

Ahmed

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 1월에 2박 숙박함
답변 제공: tohamy gad 님, 2022년 5월 19일
Dear Ahmed Thank you for choosing Copthorne Dubai and for sharing your feedback. I am glad that you enjoyed your stay. We look forward to welcome you again soon. Regards, Tohamy Gad – Front office Manager

4/10 - 별로예요

Saba

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The hotel was okay. Although in my first room there were fruit flies everywhere, everyday. My mother, and I stayed in a deluxe double suite but when my mother left, I moved to a single room. But when they moved me to the new room, the room wasn’t clean. There was dust everywhere. Also the room service was very slow through out my whole trip. They came very late. It sometimes would take about 2 hours for the food to arrive. Overall the location was great, and the experience was fine.
2021년 12월에 6박 숙박함
답변 제공: tohamy gad 님, 2022년 1월 6일
Dear Saba , Thank you for choosing Copthorne Dubai and for sharing your feedback. We are concerned with you low score and apologize for the inconvenience you faced during your stay. We hope to have the opportunity to welcome you again soon. Regards, Tohamy Gad – Front Office Manager

8/10 - 좋아요

Saleh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
راحه
جيده ولم يكن هناك احتراز بالافطار
2021년 12월에 1박 숙박함
답변 제공: tohamy gad 님, 2022년 1월 6일
Dear Saleh Thank you for choosing Copthorne Dubai and for sharing your feedback. We are concerned with you low score and apologize for the inconvenience you faced during your stay. We hope to have the opportunity to welcome you again soon. Regards, Tohamy Gad – Front Office Manager

10/10 - 훌륭해요

Saleh

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
اقامه جيده ولكن الافطار لايوجد به اي انوع من انواع الاحترازات ضد كوفد 19
2021년 12월에 2박 숙박함
답변 제공: tohamy gad 님, 2022년 1월 6일
Dear Saleh , Thank you for choosing Copthorne Dubai and for sharing your feedback on Expedia. I am glad that you enjoyed your stay. We look forward to welcome you again soon. Regards Tohamy Gad – Front Office Manager

4/10 - 별로예요

Hunaydi

2021년 12월에 1박 숙박함
답변 제공: tohamy gad 님, 2022년 1월 6일
Dear Hunaydi , Thank you for choosing Copthorne Dubai and for sharing your feedback. We are concerned with you low score and apologize for the inconvenience you faced during your stay. We hope to have the opportunity to welcome you again soon. Regards, Tohamy Gad – Front Office Manager

8/10 - 좋아요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 5박 숙박함
답변 제공: Reservations Team 님, 2021년 12월 1일
Thank you for your feedback. Please let us know how we can do better to make sure your expectations are met on your next stay. Thank you.

8/10 - 좋아요

Hubert

2021년 11월에 3박 숙박함
답변 제공: TG 님, 2024년 1월 11일
Dear Valued Guest , thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed our hospitality and the amenities provided. We can't wait to welcome you back for another exceptional stay. Warm regards, Tohamy Gad, Rooms Division Manager

10/10 - 훌륭해요

Abdulaziz

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
الراحة والهدوء
الراحة والهدوء
2021년 10월에 1박 숙박함
답변 제공: Reservations Team 님, 2021년 11월 20일
Thank you so much for your feedback. We are happy to know that you have rested well during your stay.

10/10 - 훌륭해요

Maila

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 4박 숙박함
답변 제공: TG 님, 2024년 1월 11일
Dear Valued Guest , thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed our hospitality and the amenities provided. We can't wait to welcome you back for another exceptional stay. Warm regards, Tohamy Gad, Rooms Division Manager

4/10 - 별로예요

MUSTAFA

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Below expectations
When you areived after midnight and find some one say no for every request You will not be happy
2021년 7월에 1박 숙박함
답변 제공: TG 님, 2024년 1월 11일
Dear Valued Guest , thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed our hospitality and the amenities provided. We can't wait to welcome you back for another exceptional stay. Warm regards, Tohamy Gad, Rooms Division Manager