숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

주메이라 자빌 사라이 여행 후기

5 out of 5
주메이라 자빌 사라이
Palm Jumeirah, West Crescent, Dubai

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1005개 이용 후기 중 765개" "
평점 8 - 좋아요. 1005개 이용 후기 중 148개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 50개" "
평점 4 - 별로예요. 1005개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 19개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

YOONHWAN

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
수영장 최고 입니다. 객실은 올드하다고 느낄 수 있지만 고풍스럽고 럭셔리 합니다. 깨끗하구요. 룸안에 대리석 욕조가 기가매킵니다
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

SeungTae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Woo Yeol

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 12박 숙박함
답변 제공: BE 님, 2019년 8월 4일
It is a pleasure having you as our guest at Jumeirah Zabeel Saray. We are pleased to read you had a great stay with us. Sincerely, Business Excellence Team Jumeirah Zabeel Saray

10/10 - 훌륭해요

Linda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful Property
2024년 4월에 6박 숙박함

6/10 - 괜찮아요

Jacqueline

가족 여행
Rooms are very dark and dated. No alcohol was being served in the restaurants before 9pm indoors which I believe was for Ramadan which is understandable but would have liked to have been informed before. Food wasn't great. Impossible to get sunbeds after 9am by the pool, 10am on the beach.
2024년 3월에 10박 숙박함

10/10 - 훌륭해요

Erfan

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We are a family of four. Two 5-year-old and 9-year-old children were traveling with us. This hotel has wonderful programs for children. A family that has a child with them will have infinite peace in this hotel. The staff were extremely respectful and the atmosphere was amazing. I recommend this hotel to families.
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

JOSE

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente en todos los sentidos
2024년 4월에 7박 숙박함

8/10 - 좋아요

Graham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함

6/10 - 괜찮아요

Dimitra

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Sehr luxuriös , leider überall schlechter Service
2024년 3월에 4박 숙박함

8/10 - 좋아요

Fabio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Struttura adatta a chi non ha intenzione di visitare la città e restare full time nel resort: decisamente scomodo andare in taxi (o altri servizi privati molto cari) in altre zone di Dubai. Poche sports facilities. Igiene a colazione da migliorare, scarsa pulizia dei tavoli. Personale molto cordiale e sempre a disposizione. Spiaggia e mare puliti, ma pochi ombrelloni in proporzione al numero degli ospiti dell’hotel.
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and good rating. We are glad to know that all was well during your stay. Your comments are well noted and will ensure to review to enhance our products and services. looking forward to your next visit

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not the best location
2024년 3월에 4박 숙박함
답변 제공: JZS management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback rating. Looking forward to your next visit.

4/10 - 별로예요

Neil

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dated hotel. Poor service. Spa was the only good thing.
2024년 3월에 1박 숙박함
답변 제공: JZS management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback, and we apologize for any inconvenience this may have caused. Your comments are well noted and will ensure to review to enhance our products and services.

10/10 - 훌륭해요

Klaus Dieter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Guter Service und hohe Sauberkeit
2024년 3월에 9박 숙박함
답변 제공: JZS management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. looking forward to your next visit

10/10 - 훌륭해요

Alireza

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect
2024년 3월에 9박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. looking forward to your next visit

10/10 - 훌륭해요

Oliver

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Restaurants
2024년 3월에 8박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. Looking forward to your next visit

10/10 - 훌륭해요

Ngoc

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The outdoor pool and the beach views were spectacular, words can't describe. Excellent customer services and superior staffs. 1 of the disadvantage is the inner pool which husband and wife cannot be together, also under 16 is not allowed.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Rajesh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best places in Palm Jumeirah. Very friendly staff and they every attempt possible to satisfy their guest's needs.
2024년 3월에 7박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. I'm sure the team enjoyed catering to your needs as much as you have enjoyed your stay. looking forward to your next visit

10/10 - 훌륭해요

Jeffrey 님, Calgary

연인과의 여행
좋아요: 편의 시설/서비스
Truly a 5-star hotel/experience! Staff/service an easy 5-star. Akhtar in the dining room and Amaury in the front gave exceptional service. Thank you!
2024년 3월에 5박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. I'm sure the team enjoyed catering to your needs as much as you have enjoyed your stay. looking forward to your next visit

10/10 - 훌륭해요

AYAKA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
お部屋はとても綺麗です。 スタッフさん方がとてもフレンドリーで、笑顔で挨拶してくださりとても心が温まります。 パームにあるため車は必須です。 夕方は混みます。 タクシーを50分待ちました。 Uberかあると便利です。 ホテルステイを楽しみたい方にはぴったりです。最高な休日を過ごせました。
2024년 3월에 3박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. I'm sure the team enjoyed catering to your needs as much as you have enjoyed your stay. looking forward to your next visit

10/10 - 훌륭해요

Aideen O

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff wonderful, knew us by name Appearance wonderful, smell gorgeous Facilities excellent Food very good Some annoyances e.g. supplement for other Jumeirah restaurants, Zenzi half board menu limited, staff 'hanging about' for payment if guests joined us, was served meat when I am vegetarian, didn't receive 'jumeirah one' points due to booking via expedia
2024년 3월에 8박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. I'm sure the team enjoyed catering to your needs as much as you have enjoyed your stay. Your comments are well noted and will review to enhance our products and provide a better servicer the next time you visit us, which we are eagerly looking forward.

10/10 - 훌륭해요

Angelica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. looking forward to your next visit

10/10 - 훌륭해요

Vivien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic hotel nothing could be improved
2024년 3월에 7박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. looking forward to your next visit

8/10 - 좋아요

Natasha 님, los angeles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is little bit outdated( I guess it needs remodeling. It was pretty freezing inside and very dark room. Food is so so. Nice lobby, nice staff.
2024년 3월에 3박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and good rating. We are glad to know that all was well during your stay. You comment is well noted and will ensure to review and enhance our facilities to provide you with a better experience the next time you visit us.

10/10 - 훌륭해요

Katharina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding service, short ways from pool to the beach, amazing food, great activity offering e.g jet ski, yoga, stand up paddle and many more, spacious rooms in oriental style, very clean hotel … over all one of the best hotels we ever stayed in!!
2024년 3월에 6박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. I'm sure the team enjoyed catering to your needs as much as you have enjoyed your stay. looking forward to your next visit.

10/10 - 훌륭해요

Amanda

2024년 3월에 8박 숙박함

10/10 - 훌륭해요

Cedric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a lovely hotel, and I would recommend it to anyone!
2024년 2월에 6박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay and eagerly look forward to your next visit.

10/10 - 훌륭해요

Sanjay 님, Borehamwood

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thank u for the service.
2024년 3월에 7박 숙박함
답변 제공: JZS Management 님, 2024년 3월 14일
Dear Guest,Thank you for taking the time in giving us your rating, We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!

10/10 - 훌륭해요

Anne Hazel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved this hotel. It is very opulent and glamorous. The staff are very helpful and friendly. The food was excellent. I can’t fault anything about this lovely hotel.
2024년 3월에 9박 숙박함
답변 제공: JZS management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. I'm sure the team enjoyed catering to your needs as much as you have enjoyed your stay. looking forward to your next visit

10/10 - 훌륭해요

John

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel, staff excellent. Rooms are looking a little tired now.
2024년 3월에 6박 숙박함
답변 제공: JZS Management 님, 2024년 3월 14일
Dear Guest,Thank you for taking the time in giving us your rating, We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!

10/10 - 훌륭해요

Tashamel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: JZS Management 님, 2024년 3월 14일
Dear Guest,Thank you for taking the time in giving us your rating, We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: JZS Management 님, 2024년 3월 14일
Dear Guest,Thank you for taking the time in giving us your rating, We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!

10/10 - 훌륭해요

LIVIA

2024년 3월에 5박 숙박함
답변 제공: JZS management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. looking forward to your next visit

6/10 - 괜찮아요

Aisha

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 11박 숙박함
답변 제공: JZS management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and good rating. looking forward to your next visit

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: JZS management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. looking forward to your next visit

10/10 - 훌륭해요

bach heng 님, yul

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hôtel!
2024년 2월에 5박 숙박함
답변 제공: JZS Management 님, 2024년 3월 11일
Dear Guest,Thank you for your time in providing us with your feedback and perfect rating, your comments were shared with the team and I'm sure they have enjoyed catering to your needs as much as you have enjoyed your stay. It was our pleasure to learn that all was well during your stay and eagerly looking forward to your next visit. We appreciate your recommendation.

10/10 - 훌륭해요

Latres 님, smyrna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel experience with superior service and a premium spa
2024년 2월에 9박 숙박함
답변 제공: JZS Management 님, 2024년 3월 4일
Dear Latres,Thank you for taking the time in giving us a perfect rating. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!

10/10 - 훌륭해요

Aisha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time stay at this hotel and it was beautiful had all the facilities and everything we could ask for
2024년 2월에 6박 숙박함
답변 제공: JZS Management 님, 2024년 3월 4일
Dear Aisha,Thank you for taking the time in giving us a perfect rating. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!

10/10 - 훌륭해요

Ryan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for the fam. Would go back
2024년 2월에 6박 숙박함
답변 제공: JZS Management 님, 2024년 3월 4일
Dear Ryan,Thank you for taking the time in giving us a perfect rating. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!

10/10 - 훌륭해요

Dana

연인과의 여행
좋아요: 편의 시설/서비스
This property has to be one of the best in the Palm. It is an amazing place to stay. From our check in to our departure we really enjoyed the professional and hospitality of the staff. The property is well maintained and very clean. The breakfast sections were numerous. We also went to the Spa and the treatment was superb. There is nothing negative I can say about this property. I give it a 10 out of 10, you will not be disappointed if you stay at this property.
2024년 2월에 6박 숙박함
답변 제공: JZS Management 님, 2024년 3월 4일
Dear Dana,Thank you for taking the time in giving us a perfect rating. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!

10/10 - 훌륭해요

Amarit Singh

2024년 2월에 7박 숙박함
답변 제공: JZS management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating looking forward to your next visit

10/10 - 훌륭해요

Willian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in February 2024 as a family of 4 including our 11 month old baby and we had an amazing time. The hotel facilities are outstanding but I'd like to take this opportunity to thank the management and staff for an amazing service that we received. This has been the best holiday we've had as a family. We loved everything but the hotel's main strength is the people working here. You're all stars making this a world class hotel. Thank you all.
2024년 2월에 7박 숙박함
답변 제공: JZS Management 님, 2024년 2월 21일
Thank you for taking the time in providing us your feedback. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 - 훌륭해요

NAOMI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: JZS Management 님, 2024년 2월 21일
Thank you for the perfect rating. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 - 훌륭해요

Aimee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: JZS Management 님, 2024년 2월 21일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An amazing, luxurious experience made all the more special by attentive staff who couldn’t do enough for you. A special mention to Wael on reception who took it upon himself to upgrade our room to one with a better view when we checked in and Deergha at Sultan’s Delights who always looked after us.
2024년 2월에 5박 숙박함
답변 제공: Jumeirah Zabeel Saray Team 님, 2024년 2월 16일
Thank you for taking the time to leave your feedback. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 - 훌륭해요

Hassan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing location and minute you walk in they take care of you till they put in in taxi Food is also amazing wow i will definitely come back
2024년 2월에 3박 숙박함
답변 제공: Jumeirah Zabeel Saray Team 님, 2024년 2월 16일
Thank you for taking the time to leave your feedback. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 - 훌륭해요

Abdullah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe area
2024년 2월에 4박 숙박함
답변 제공: Jumeirah Zabeel Saray Team 님, 2024년 2월 16일
Thank you for taking the time to leave your feedback. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 - 훌륭해요

ronny

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simplemente perfecto
2024년 2월에 1박 숙박함
답변 제공: Jumeirah Zabeel Saray Team 님, 2024년 2월 16일
Thank you for taking the time to leave your feedback. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 - 훌륭해요

MOHAMMAD

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite and clean
2024년 2월에 4박 숙박함
답변 제공: Jumeirah Zabeel Saray Team 님, 2024년 2월 16일
Thank you for taking the time to leave your feedback. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 - 훌륭해요

Sharif

좋아요: 청결 상태
Personal and friendly
2024년 1월에 9박 숙박함
답변 제공: Jumeirah Zabeel Saray Team 님, 2024년 2월 16일
Thank you for taking the time to leave your feedback. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.