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로터스 그랜드 호텔 아파트먼트
Hor Al Anz East, Near Al Qiyadah Metro, Abu Hail, Deira, Dubai

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 74개 이용 후기 중 16개" "
평점 8 - 좋아요. 74개 이용 후기 중 25개" "
평점 6 - 괜찮아요. 74개 이용 후기 중 18개" "
평점 4 - 별로예요. 74개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 74개 이용 후기 중 9개" "

6.8/10

청결 상태

7.0/10

직원 및 서비스

6.6/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

Julie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely awful – NEVER AGAIN
- We discovered bed bugs on our bed on the last night of our stay. - No certain in one of our rooms -wrong room allocation - Rude staff, who needs lots of training -Washing machine flooded the kitchen - Quite a lot of flies in the reception area - We were not allowed visitors in our room - TV is very old and hardly works -The water spray in the toilet was broken -Bathroom 'needs' to be refurbished and up to date -No water pressure in the shower

4/10 - 별로예요

disgusted

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Found cockroaches in my room, staff did not seem to care and just left me with a can of roach spray. Glad it was just one night. Do yourself a favor and pay the extra money for a better hotel somewhere else Dubai.

6/10 - 괜찮아요

ini 님, nvp

Abseits vom großen trubel
Nettes hotel, abseits vom großen Trubel aber durch naheliegende u-bahn alles möglich. U-bahn fahren muß einfach in dubai sein. Tolles konzept supersaubere bahnhöfe ebenso wie die züge selbst.Die nähe zum Flughafen stört nicht wirklich wenn man nicht 24 Stunden am Tag im hotel bleibt. Einkaufsmöglichkeiten fußläufig erreichbar. Strand nach 8min mit Taxi (wirklich billig) erreichbar. Kein 5 Sterne hotel aber trotzdem empfehlenswert (Standarte kann in solch einer riesigen Stadt beruhigend wirken)

6/10 - 괜찮아요

Muhammad Afruz

별로예요: 숙박 시설 상태 및 시설
The room was clean and service was good would be nice if they can upgrade the furniture otherwise everything else's was satisfactory

10/10 - 훌륭해요

mohammed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
روعه من غير نقاش
روعه

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Celia Tusiime

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay
The apartment was generally very nice with enough space especially if you have a family. Free unlimited fast WIFI is a plus. My family enjoyed it and we will come again.

6/10 - 괜찮아요

Alaa

10/10 - 훌륭해요

mo 님, m

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean apartments friendly staff easy suttule service from hotel to the airport close to restaurants

6/10 - 괜찮아요

mohammed

좋아요: 청결 상태
별로예요: 직원 및 서비스
لوتس العله
جميله

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A great place to get some rest between flights.
We were just needing to get some rest overnight between flights. This place worked great for that. Just make sure you arrange airport pickup ahead of time. This would also work well for a few days as the rooms are very spacious.
답변 제공: Shailesh Grover 님, 2016년 10월 16일
Dear Sir, Greetings from Lotus Hospitality, Dubai. It was indeed our pleasure to see your comments , we are happy to learn that your stay was a comfortable one. It shall be our pleasure to have you stay with us once again . Kind regards, Shailesh Grover Hotels Manager-Lotus Hospitality. Dubai.

10/10 - 훌륭해요

marzouq 님, kuwait

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good hotel for good price
I stay at this hotel every time i come to dubai the street that hotel in is a live every thing around you good food shoping shesha
답변 제공: Shailesh Grover 님, 2016년 10월 16일
Dear Mr Marzouq, Greetings from Lotus Grand Hotel Apartments ,Deira. Thank you for your review and for being our regular guest , we are glad to learn that you find our hotel comfortable and each time find it meeting your expectations. Once again , we are happy to be of service to you . Kind regards, Shailesh Grover Hotels Manager-Lotus Hospitality Dubai.

10/10 - 훌륭해요

sami 님, السعودية

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
سكن جيد للعوائل
كانت جيدة

8/10 - 좋아요

marc 님, France

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Pour un séjour en famille
Le plus : navette gratuite pour aller et venir à l'aéroport, grande piscine. Le moins : il a fallu demander la bouteille d'eau et le café/thé, et un jour, les serviettes de toilette ont été oubliées. Internet ne marchait pas un soir, le technicien est venu le remettre en service.
답변 제공: General Manager 님, 2016년 10월 16일
Dear Mr Marc, Greetings from Lotus Grand Hotel Apartments Deira. It was pleasure see and read your review , we thank you for sharing your views about us that met your expectations. It is our endeavor to ensure that our guest experience the of best of the products and services ,we are delighted that yours stay was a memorable one . Looking forward to have you with us in your ensuing visit to Dubai . Kind Regards, Shailesh Grover Hotels Manager-Lotus Hospitality

10/10 - 훌륭해요

mohammed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
انصح بالفندق وبشده لكونه قريب من جميع الخدمات

8/10 - 좋아요

lamine 님, gennevilliers

좋아요: 직원 및 서비스
bien situer
tres bien passer

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Excellent apartments for families and very close to the airport and well impressed as they provide shuttle survice to the airport.

2/10 - 너무 별로예요

Abrar 님, kuwait

별로예요: 객실의 편안함
We waited for almost an hour to check in! There weren't alot of people checking in only one damily before us but the service was too slow. Then they gave us an occupied room by mistake, we had to return back to the front office to change it.

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스
Was there for appointment at Canadian Hospital. Great location for that! Bathrooms need upgrading.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

8/10 - 좋아요

Janet 님, Vancouver, BC, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to the airport
Not 5he nicest neighbourhood, but the room and staff are excellent. Free shuttle the the airport. 10 minute walk to metro. Suite was HUGE! Kitchen was large and their was in-suite was hung machine. Kitchen had cutlery and dishes and plates but otherwise unstocked, so no way of cooking without a huge grocery shop. Would recommend.

2/10 - 너무 별로예요

saira

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
déçu
Le plus pire des hôtels que j'ai séjourner. Je recommande à personne

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good location old hotel
The hotel location is very good but the hotel need to renew and it's not clean as a hotel should be

10/10 - 훌륭해요

Rose 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Accommodation is great also facilities are great t
We have a great time staff are friendly apartment was very clean.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Lotus Grand
The "free" Internet was HORRIBLE--when it did work and the maintenance person could not get it working properly (and twice he said he would return to fix it, but never returned). The washing machine did work, but it's dryer barely dried the clothes, so instead if repairing the machine, we were provided with a metal clothes "dryer" for the balcony. Also, in the first day the microwave shorted out and it took an additional day to receive a replacement. The kitchen is fully stocked with utinseka, but you'll have to bring your own bottled water and instant coffee, tea, sugar, etc. If your plans include visiting the next door Canadian Hospital, then the Lotus Grand is convenient, but for less money per night, the additional taxi fare or metro traveling expenses would be worth staying at a different hotel. We never ate at the restaurant because the prices were too costly.

10/10 - 훌륭해요

Don 님, MELBOURNE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NICE PLACE
NICE FOOD, FRIENDLY STAFF, CLEAN AND CLOSE TO EVERY THING EXCELLENT OVERALL

8/10 - 좋아요

رحال 님, ممتاز

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
مسافر مع الأهل
ممتازة

8/10 - 좋아요

Janet 님, Västerås

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stor lägenhet för stort sällskap
Stor lägenhet med gott om plats. Väldigt kallt på natten.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
لا يفوتك
غاية في الروعة

10/10 - 훌륭해요

Jaskaranbir S.

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Was good
Hotel was good ... Everything was fine ... Near airport ... Staff service was at tips .. Overall good experience

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Pia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fin lejlighed
Vældig fin hotellejlighed. Vi havde bestilt til 5 personer, og der var rigelig plads, både mht senge, badeværelser og fællesrum.

10/10 - 훌륭해요

marc 님, France

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Appartement familial de grand confort
Nous avons été accueuillis à l'aéroport comme convenu. Grand appartement confortable, propre et bien entretenu. Piscine sur le toit mais un jaccuzzi trop chaud. Personnel serviable. Quartier peu animé mais proximité du métro.

10/10 - 훌륭해요

Michael 님, Jubail, KSA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enormous apartment
The hotel is close to the airport, five minutes from the metro & there are plenty of places to eat nearby. It's close to a major road intersection, so once we found it the first time it was easy enough to drive there (apart from the horrible Dubai traffic). We had a 3-room apartment and it was huge, with 3 1/2 bathrooms. The cleaners could have done a better job (vacuum or mop the floor each day) but overall it was clean enough.

4/10 - 별로예요

carla 님, voorburg

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
te dicht bij vliegveld, dag en nacht veel herrie
Groot appartement, 3x2 persoonsslaapkamers met eigen badkamers maar was zeker niet schoon te noemen, wel goede bedden. Keuken was incompleet en zeker ook niet schoon.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
mediocre family hotel
Huge room, full kitchen with all the furniture and space for a family. Neighborhood not so great, too close to the edge of Dubai and the internet (Wifi) was quite bad. Some days I could not even connect in the room. Price was reasonable and the room was big, but you can find a better location. Not much in the neighborhood.

6/10 - 괜찮아요

Mohammed 님, saudi

좋아요: 객실의 편안함
لابأس
غرف كبيره لابآس به موقعه بعيد عن الترفيه

6/10 - 괜찮아요

Mohammed 님, السعوديه

لابأس
جيده بس الموقع بعيد

2/10 - 너무 별로예요

miamiman 님, miami fl

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My worst holiday ever
The moment we arrived we were not greeted nicely by the staff at the counter. Then came the real night mare. My wife opened the washing machine door and it fell off literally and the hotel manager or duty manager accused us that we broke the machine and it is chargeable at dhs175. I have been to many hotels apartments and the managers will not come on phone as well. The hotel has lousiest house keeping department the room gets fully cleaned every other day but it feels dirty. entertainment tv few channels and not clear as well. On checkout same story we are full etc manager does not want to speak to clients. Please do not book at this hotel apartment you will get into unnecessary trouble.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad Experience
Very basic hotel appartment. Won't go back again. Dirty toilets, very bad maintenance. Checked out the same day. Looks very different from the photos shown.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family oriented hotel apartments
Spacious apartment and friendly staff at affordable prices.

10/10 - 훌륭해요

Bryce 님, Florida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
superb staff and accomodations
I was very happy with the service and the quality of the facilities. My special appreciation goes to the night manager, Walid, for his exceptional service. The pool and exercise facilities were super. On my next trip to Dubai it is the only place I will stay.

8/10 - 좋아요

Mohammad alkaabi

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Starrnurse 님, Spring TX

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Bathroom Needs Renovation
Jane gave us a welcome smile. Jane said if we pay when we book in they will not keep our passports ( funny in the USA if you go to a hotel/motel they want your ID/Driver's License) if not they will keep passports until you paid/leave. Our room I will give it a three star, bed was very low and the bathroom had mole couldn't take bath. Report to staff and was move to another room 24 hours because they had to fix that room also. Manager said. ( for our inconvenience gave my husband/I free breakfast ) They did give us a ride to the airport. If they improve in the height of bed and renovate bathrooms it will be an ideal hotel to stay. The kitchen was clean which I appreciate very much. I am looking forward to a family vacation next year in the summer. Thanks the staff was great. I would recommend to my friend who is coming in July.

8/10 - 좋아요

Nice 님, joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good option in dubai
in this range it's a good choice to stay and enjoy

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함

6/10 - 괜찮아요

Olufemi 님, Lagos, Nigeria

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Fairly Nice Hotel.
Hotel looks good from outside but rooms furniture and amenities need to be changed. Same set of furniture and TV since I have been staying in this hotel as far back as 2008. The hotel does not have loyalty program. For instance since 2008 that I have been staying in this hotel, I have never received any appreciation for my loyalty.

2/10 - 너무 별로예요

Female 님, Muscat

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convienet llocation
Wish I had fully read reviews before booking. I have never stayed in such a filthy room ever in any part of the globe. The final insult was they couldn't even give us a room key. It was lost and we had to be let into our room. This didn't make for a relaxing nights sleep. As we wondered who would walk in! If we hadn't arrived at the hotel so late we would walked out immediately. No attempt has been made to improve he cleanliness of this hotel having read now the previous reviews hotel was given the opportunity to speak to me reference the stay and have not followed it through to conclusion yet, 3 days later. If you can avoid this hotel at all costs. It was interesting to note that as we struggled to find our room we walked to the other wing and it appeared to be of a less dated finish. But that does not excuse major house cleaning issues! Plus the lack of a room key. Just to reassure you all further all the passports they had taken from customers for copying was just left on the side behind an unmanned counter!

2/10 - 너무 별로예요

Ron 님, FL

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ignorant and rude staff
Horrible experience with a disrespectful manager from this hotel, upon arrival took over 20mins to finally come out his office to speak with myself. Initially stating I had no reservation, having produced my booking confirmation he then went onto say my credit card had declined which had just been used prior to arriving at the hotel. Unbelievably rude and arrogant with no consideration that my family have had a long journey and simply looking to check in to our room which we booked. Upon checking the room which he phoned up to have cleaned, I found entire appartment smelling of damp and nowhere near to the standards shown in the pictures. I did not take up on his offer to pay in full with a deposit there and then before checking in. AVOID AT ALL COSTS !