패밀리 스위트, 킹사이즈침대 1개, 발코니, 부분 바다 전망 | 객실에서 보이는 전망

뫼벤픽 호텔 주메이라 비치 여행 후기

5 out of 5
뫼벤픽 호텔 주메이라 비치
Jumeirah Beach Residence, Dubai

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 529개" "
평점 8 - 좋아요. 1000개 이용 후기 중 300개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 91개" "
평점 4 - 별로예요. 1000개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 32개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

JungHoon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 2박 숙박함
답변 제공: General Manager 님, 2021년 6월 7일
Dear JungHoon, Thank you for taking the time to review us following your recent stay. We certainly look forward of having the opportunity to welcome you back soon. Sincerely, Amery Burleigh General Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
recommended hotel in JBR
넓은방 안락함 한가지 불편한 것은 220볼트용 콘센트가 방에 없어서 충전하는데 애로사항 있었음 그 외에는 만족 JBR 근처라 주변에 식당 및 쇼핑센터가 있어 여러모로 편리하였음
2020년 2월에 1박 숙박함
답변 제공: Movenpick hotel Jumeirah beach 님, 2020년 2월 20일
Dear guest, Thank you very much for giving us high ratings and we highly appreciate that you were able to leave feedback about your stay with us. Sincerely, Amery Burleigh General Manager

10/10 - 훌륭해요

YONGHUI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 12박 숙박함
답변 제공: Movenpick hotel jumeirah beach 님, 2020년 2월 16일
Dear YONGHUI , Thank you very much for giving us high ratings and we highly appreciate that you were able to leave feedback about your stay with us. Sincerely, Amery Burleigh General Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 2박 숙박함
답변 제공: marine 님, 2020년 2월 3일
Dear guest, Thank you very much for giving us high ratings and we highly appreciate that you were able to leave feedback about your stay with us. Sincerely, Amery Burleigh General Manager

10/10 - 훌륭해요

Hyekyung

가족 여행
좋아요: 직원 및 서비스
주변 공사로 인해 매우 시끄럽고 어수선한 호텔
좀 오래된 호텔이었고. 주변이 공사로 인해 매우 시끄럽고 어수선 했어요 5성급이라고 하긴 좀... 담엔 별로 다시 오고 싶진 않네요
2019년 12월에 3박 숙박함
답변 제공: Front Office Manager 님, 2019년 12월 16일
Dear Hyekyung, Please allow me to reply in English. Thank you for your honest feedback and we are truly sorry for not meeting your expectations on this occasion. While it is exciting to see the investment being made into the destination of Dubai as a whole, we understand and appreciate your disappointment and frustration with regards to the noise caused by development works in front of the hotel. Unfortunately, this is something beyond our control or supervision. We have made every effort to communicate the works on our website and with all of our agency partners, and I am sorry that this communication did not make it to you. As you may have noticed, Dubai is a very dynamic and fast growing city. The high levels of investment make it a premium holiday location as the local government is working hard to create a world class destination that meets the needs and desires of a wide spectrum of visitors. We are sorry that this has had a negative impact on your stay on this occasion. We look forward to seeing you again soon. Sincerely, Rafat Jayyousi Front Office Manager

8/10 - 좋아요

NAM YOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 3박 숙박함
답변 제공: Mövenpick Hotel Jumeirah Beach 님, 2019년 12월 14일
Dear NAM YOON Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sincerely, Amery Burleigh General Manager

6/10 - 괜찮아요

실제 이용하신 고객

2019년 7월에 1박 숙박함
답변 제공: Assistant Front Office Manager 님, 2019년 7월 23일
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rafat Jayyousi

10/10 - 훌륭해요

Beom joon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 3박 숙박함
답변 제공: Assistant Front Office Manager 님, 2019년 5월 16일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafat Jayyousi

6/10 - 괜찮아요

kwangjae

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Stayable but not stronhly recommended...
There is construction site in front of building. Even in partial oceanview room, I do not think it did provide some reasonable extent of seaview... The temperature of shower booth was normally hot regardless of control of it, so it needs to be fixed...
2019년 1월에 2박 숙박함
답변 제공: Rafat Jayyousi-Assistant Front Office Manager 님, 2019년 3월 4일
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 - 좋아요

ENGIN

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
Hello there! 🙋‍♂️ This marks my sixth visit to glitzy Dubai 🌃 & I usually opt for accommodations within the Marina JBR areas. This time round, a slight change, I decided to try out the Movenpick at JBR for the first time.🏨 Brought along my family 👨‍👩‍👧‍👦 and friends that formed two big happy units. We decided to book half-board trips for both families and dove headfirst into 10 days of supposed luxury and relaxation. Unfortunately, the restaurant didn't quite live up to expectations. Breakfast and dinner came out bland and were a sort of let down, not the culinary experience I was hoping for. 🥗🥘 As a result, much to our dismay, we had to seek taste outside for nine days, incurring additional costs which was unsavoury. Not to mention the lack of cordiality when approached for something as simple as apple and orange juice for the kids while dining in. The restaurant staff even went as far as to say that soft drinks were not included! 🙄🍹 On a brighter note, the reception and cleaning team were wonderful, especially the dedicated folks at the swimming pool. The lifeguards were extraordinarily helpful which made my day every time. 🏊‍♂️👍 One hiccup was the fact that despite having a scenic balcony view, the noise from horns and exhausts made sleep an impossible task 😴🚘🔊. Would I recommend the hotel? Yes, mainly due to its fantastic location! 👌 But I wouldn't say the same about the on-site restaurant. If you can take your meals outside, I suggest you
2024년 4월에 9박 숙박함

8/10 - 좋아요

Steinar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personalet i Club-Loungen var helt fantastisk. Det var også de som jobbet ved bassenget
2024년 3월에 9박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 15일
Dear Steinar, Thank you so much for taking the time to share your feedback online following your recent stay in Movenpick JBR! I will indeed pass on your compliments to our teams and we look forward to welcoming you back again soon! Kind Regards, Alix LoyerFront Office Manager

10/10 - 훌륭해요

Marc Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed my stay at Movenpick. Staff are very professional, friendly and courteous and a special shout out to the pool attendant and bartender. Hotel is very well situated to bars, restaurant and beach. Will definitely stay again when I next visit Dubai.
2024년 3월에 6박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 26일
Dear Marc, Thank you very much for taking the time to share your feedback online following your recent stay in Mövenpick JBR. We are glad to read you had such an enjoyable and memorable stay with us, your kind words of appreciation for our teams are truly uplifting, and I will be sure to share them with everyone.We look forward to welcoming you back soon for another pleasant stay in our hotel. Kind Regards, Alix LOYERFront Office Manager

10/10 - 훌륭해요

Everod 님, Oakville

2024년 3월에 3박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 15일
Dear Everod, Thank you for taking the time to share your feedback following your recent experience in Movenpick JBR. I am happy to read you had a pleasant time and I do hope that we will have the opportunity to welcome you back again soon! Kind Regards, Alix LoyerFront Office Manager

8/10 - 좋아요

Emel

2024년 3월에 5박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 15일
Dear Emel, Thank you so much for taking the time to share your feedback online following your recent stay in Movenpick JBR! It is a pleasure to read you had a pleasant time and I do hope that we will have the opportunity to welcome you back again soon! Kind Regards, Alix LoyerFront Office Manager

8/10 - 좋아요

Wolfgang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ich würde mir eine Nespresso-Kaffeemaschine mit Kaffee-Caps wünschen. Der Aufgusskaffee ist schrecklich.
2024년 2월에 9박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 14일
Dear Wolfgang, Thank you very much for taking the time to share your feedback with us following your recent stay in our hotel. I have indeed taken good note of your comment in regards to the lack of espresso machine in our Guest Rooms.We currently provide espresso machines in our Suites only but will indeed take your comment into consideration when looking into improving our facilities in the future. I do hope that despite the above you had a comfortable stay and that we will have the opportunity to welcome you back again soon. Thank you once again for your valuable feedback and for choosing our hotel on your recent visit. Kind Regards, Alix LOYERFront Office Manager

10/10 - 훌륭해요

eugenio

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good for business stay
2024년 2월에 6박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 14일
Dear Eugenio, Thank you very much for taking the time to share your feedback with us following your recent stay in our hotel. It is a pleasure to read that you enjoyed your visit and we do hope that we will have the opportunity to welcome you back again soon. Kind Regards, Alix LOYERFront Office Manager

8/10 - 좋아요

fadi rafik 님, Doha

출장 여행
좋아요: 직원 및 서비스
No espresso machine in the room !
2024년 2월에 5박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 14일
Dear Fadi Rafik, Thank you for taking the time to share your feedback with us following your recent stay in our hotel. I am happy to read you enjoyed your stay overall and thank you for such a valuable feedback about our rooms equipment. We currently provide espresso machines in our Suites but will indeed take your comment into consideration when looking into improving our facilities in the future. I do hope that despite the above we will have the opportunity to welcome you back again soon. Warm Regards, Alix LOYERFront Office Manager

10/10 - 훌륭해요

Amos

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was good
2024년 2월에 2박 숙박함
답변 제공: Front Office Manager 님, 2024년 2월 22일
Dear Amos, Thank you very much for taking the time to share your feedback and for choosing our hotel on your recent visit to Dubai. I am pleased to read that you had an enjoyable and comfortable stay on this occasion and I do hope that we will have the opportunity to welcome you back again soon. Kind Regards, Alix LOYERFront Office Manager

6/10 - 괜찮아요

Craig

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
One of the older hotels so don’t expect too much… pool hardly gets any sun and the main lobby smells of smoke… oh and you can hear outside noise when in the room.
2024년 2월에 4박 숙박함
답변 제공: Front Office Manager 님, 2024년 2월 19일
Dear Craig, Thank you for taking the time to share your feedback with us following your recent stay in Movenpick Hotel Jumeirah Beach. I am truly sorry to read that this experience was not up to your expectations and I do hope that we will have the opportunity to welcome you back soon for a more pleasant stay. Please do not hesitate to reach out for further details, as our guests comfort and satisfaction is our priority, we have indeed shared your comments with our management to consider for any future improvements. Sincerely, Alix LOYERFront Office Manager

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 26일
Dear Martin, Thank you very much for taking the time to share your feedback online following your recent stay in Mövenpick JBR. It is a pleasure to read you had a comfortable and enjoyable stay on this occasion. I do hope that we will have the pleasure to welcome you back again soon. Kind Regards, Alix LOYERFront Office Manager

10/10 - 훌륭해요

Rezwana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a pleasure staying at Mövenpick. They looked after me so well considering I’m pregnant. Will definitely be going back!
2024년 1월에 6박 숙박함
답변 제공: Front Office Manager 님, 2024년 2월 7일
Dear RezwanaThank you so much for choosing our hotel on this occasion and for taking the time to share your feedback with us. I am so happy to read you had such a pleasant and memorable stay with us. We do indeed look forward to welcoming you back again soon with your family!Kind Regards, Alix LOYERFront Office Manager

10/10 - 훌륭해요

Sanaa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: Front Office Manager 님, 2024년 2월 7일
Dear SanaaThank you so much for taking the time to share your feedback following your recent stay in our hotel. I am happy to read that you enjoyed your stay and thank you for scoring us 5 out of 5Looking forward to welcoming you back again soon!Kind Regards, Alix LOYERFront Office Manager

10/10 - 훌륭해요

Carolin

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Personal war sehr freundlich und aufmerksam. Wir hatten das Gefühl, man kümmert sich wirklich um unser Wohlergehen
2024년 1월에 7박 숙박함
답변 제공: Front Office Manager 님, 2024년 1월 29일
Dear Carolin, Please allow me to reply in English. Thank you so much for your kind words and for taking the time to reply to this survey following your recent stay with us! I am so happy to read that our teams contributed in making this stay so memorable and I do hope that we will have the chance to welcome you back again soonWarm Regards, Alix LOYERFront Office Manager

8/10 - 좋아요

Olga

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I had a great stay during my business trip. The location is beautiful and the service at the hotel itself is absolutely top level. I got an upgrade and my every wish regarding the room, service was accommodated. The hotel in my opinion lacks chique meaning that in the bathroom, on the balcony you can see paint marks, dried glue remains in the corners, dust on the outer walls of the balcony. Also the hotel lacks greenery and as a result many areas feel concrete and unwelcoming. What disappointed me the most is the taste of the dishes of the room dining menu (I ordered a quinoa salad and wine and it was inedible plus the amount of wine brought to me was maybe half a glass ).Then after giving up on in room I went to one of the restaurants on the second floor and it was also a big disappointment in terms of the food taste. I ordered local fish dish and the fish was too dry with quite a bit of salt almost on the border line of being too much. Overall I had a positive experience and especially thanks to the great effort of the whole Movenpick service team but food wise I would not recommend to order anything.
2024년 1월에 6박 숙박함
답변 제공: Front Office Manager 님, 2024년 1월 29일
Dear Olga, Thank you so much for taking the time to share your feedback with us following your recent experience in our hotel. It was a pleasure welcoming you on this occasion and I am truly sorry to read we were not able to meet your expectations fully. I have noticed your remarks in terms of the quality of the food in our restaurants and will indeed share your comments with our Executive Chef so that we can ensure we look into improving our services and offerings for all our guests in the future. I do hope that despite the above we will have the opportunity to welcome you back in order for us to restore your faith in our services. Sincerely, Alix LOYERFront Office Manager

8/10 - 좋아요

Alireza 님, Westmount

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I chose the hotel for I knew the brand (Movenpick) and the location but for sure Movinpick should reconsider their current management & staff knowledge and understanding! on early morning around 2:30 AM some guests were partying disco style and much to my surprise after almost 30 mins I had to call the reception to report the incident.
2024년 1월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 1월 29일
Dear Alireza, Thank you for taking the time to share your feedback following your recent stay in our hotel. I am happy to read you had overall an enjoyable experience and I do hope that despite the challenges you encountered on that occasion, we will have the opportunity to welcome you back again so that we can ensure you experience an even more comfortable stay Warm Regards, Alix LOYERFront Office Manager

8/10 - 좋아요

Niki

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Front Office Manager 님, 2024년 1월 22일
Dear Niki, Thank you very much for taking the time to share this review online following your recent stay in our hotel and I am so happy to read you had such an enjoyable time. I do hope that we will have the opportunity to welcome you back again soon.Kind RegardsAlix LOYERFront Office Manager

10/10 - 훌륭해요

MinalKumar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 1월 22일
Dear MinalKumar, Thank you for taking the time to post this review online following your recent stay in our hotel. It is a pleasure to read you scored us 10/10 and I do hope that we will have the opportunity to welcome you back again soon.Kind RegardsAlix LOYERFront Office Manager

10/10 - 훌륭해요

Sami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff
It's a nice hotel, but not more than you would expect from five stars. The room layout was a little odd with an opening to the bathroom. But we really appreciated the late checkout given to us on account of being premium Hotels.com members. The staff was overall exceptional which is the primary reason I am submitting this review.
2024년 1월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 1월 22일
Dear Sami, Thank you very much for taking the time to share this review online following your recent stay in our hotel. It is a pleasure to read that you had a comfortable stay and that our team contributed so well to you comfort and satisfaction. I do hope that despite the design and the room layout that were not up to your expectations, you had an enjoyable visit and that we will have the chance to welcome you back again soonKind RegardsAlix LOYERFront Office Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 8박 숙박함
답변 제공: Front Office Manager 님, 2024년 1월 12일
Good afternoon,Thank you very much for posting your review online following your recent stay with us and for scoring us 8/10 I do hope that we will have the opportunity to welcome you back soon Warm RegardsAlix LOYERFront Office Manager

10/10 - 훌륭해요

Sabrina

2024년 1월에 7박 숙박함
답변 제공: Front Office Manager 님, 2024년 1월 12일
Dear Sabrina, Thank you very much for posting your review online following your recent stay with us. It is a pleasure to read you had such a great time and we look forward to having the opportunity to welcome you back soon Warm RegardsAlix LOYERFront Office Manager

10/10 - 훌륭해요

Vishal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Front Office Manager 님, 2024년 2월 7일
Dear VishalThank you so much for taking the time to share your feedback with us following your recent stay in our hotel and for scoring us 5 out of 5 - it is a pleasure to read you had such a wonderful time!Looking forward to welcoming you back again soon!Kind Regards, Alix LOYERFront Office Manager

8/10 - 좋아요

jamileh

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Front Office Manager 님, 2024년 1월 1일
Dear JamilehThank you so much for taking the time to share your feedback online following your recent stay with us and for choosing our hotel on this recent visit to JBR. I do hope that we will have the opportunity to welcome you back again soonKind Regards, Alix LOYERFront Office Manager

10/10 - 훌륭해요

muhammed

좋아요: 편의 시설/서비스
One of the nicer hotels on JBR. Rooms and bathrooms were clean. Chocolate hour isn’t to be missed! Very conveniently located.
2023년 12월에 5박 숙박함
답변 제공: Front Office Manager 님, 2024년 1월 1일
Dear Muhammed,Thank you for taking the time to share your feedback online following your recent stay with us, it is a pleasure to read you had such a comfortable and enjoyable stay -We look forward to welcoming you back again soon, Kind Regards, Alix LOYERFront Office Manager

8/10 - 좋아요

Sadia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Front Office Manager 님, 2024년 1월 1일
Dear SadiaThank you so much for taking the time to share your feedback online following your recent stay with us and for scoring us so high.I do hope that we will have the opportunity to welcome you back again soonWarm Regards, Alix LOYERFront Office Manager

8/10 - 좋아요

Samarasinghe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb location and lovely front office staff, extremely convenient and value for money. Bathroom shower flooded from the shower cubicle everytime we used it. Didn’t bother us too much as we were just using it as a base to sleep. Another minor annoyance was being hassled by the perfume and property sales people in the lobby shops everytime we walked past to and from the elevator.
2023년 11월에 2박 숙박함
답변 제공: Front Office Manager 님, 2023년 12월 5일
Dear Samarasinghe, Thank you so much for taking the time to share your feedback following your recent stay in our hotel. It is a pleasure to read you had such a great time and thank you for highlighting the high quality of service provided by our teams on this occasion. I am sorry to read about the disturbance you experienced with our hotel lobby shops representatives. I will personally address your comments to respective management so that we can ensure such incident does not happen again. Warm RegardsAlix LOYERFront Office Manager

2/10 - 너무 별로예요

Oleg

2023년 11월에 1박 숙박함
답변 제공: Front Office Manager 님, 2023년 12월 5일
Dear Oleg, Thank you for taking the time to share your feedback following your recent stay with us.I am truly sorry to read that your experience in our hotel was such a disappointment. Please do not hesitate to contact us for any further assistance and to share further details so that we can improve our services for all our guests in the futureI do hope that we will have the opportunity to welcome you back again soon!Kind Regards, Alix LOYERFront Office Manager

8/10 - 좋아요

Asma

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Lovely hotel and staff are absolutely brilliant. Can be a little too noisy, located in a very busy area, always a traffic build up outside.
2023년 11월에 7박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 28일
Dear Asma, Thank you very much for taking the time to share your feedback following your recent stay in our hotel. It is a pleasure to read you had such a memorable experience in our hotel and that our staff were so brilliant. I am sorry to read that our location led to some disturbance and I do hope that despite this we will have the opportunity to welcome you back again. Warm Regards, Alix LOYERFront Office Manager

8/10 - 좋아요

Lars

2023년 11월에 5박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 28일
Dear Mr. Lars, Thank you very much for taking the time to share your feedback following your recent stay with us. I am happy to read you had a pleasant stay and thank you for scoring us 8. As I can see some margin for improvements, please do not hesitate to reach out with further details so that we can improve our services for all our guests in the future. We truly value your feedback and hope to have the chance to welcome you back again soon, Kind RegardsAlix LOYERFront Office Manager

10/10 - 훌륭해요

Philipp

2023년 11월에 1박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 14일
Dear Philipp, Thank you so much for taking the time to score us following your recent stay in our hotel. It is a pleasure to read that you had such a great visit and that you enjoyed this experience. Looking forward to welcoming you back soon, Kind RegardsAlix LOYERFront Office Manager

10/10 - 훌륭해요

Catalina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 30일
Dear Catalina, Thank you very much for taking the time to score us following your recent stay in our hotel. I do hope that we will have the opportunity to welcome you back for another great stay soon!Kind RegardsAlix LOYERFront Office Manger

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 8일
Good morning, Thank you so much for taking the time to share your review following your recent stay with us! Looking forward to welcoming you back again soonKind Regards, Alix LOYERFront Office Manager

10/10 - 훌륭해요

DAVINA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Central hotel on JBR. Rooms were clean and comfortable. Breakfast was very good, lots of choice. Staff were so friendly and helpful throughout.
2023년 10월에 7박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 8일
Dear Davina, Thank you so much for taking the time to post your review, it is a pleasure to read you had such a wonderful time on your last visit and thank you also for highlighting the quality of service provided by our teams during your stay I do hope that we will have the opportunity to welcome you back again soon!Kind Regards Alix LOYER Front Office Manager

10/10 - 훌륭해요

Evelyne 님, GRAND-SACONNEX

좋아요: 청결 상태, 직원 및 서비스
Hôtel très bien placé avec la mer, petit défaut à la porte de la douche qui fuyait. Autrement tout s’est bien passé
2023년 10월에 4박 숙박함
답변 제공: Front Office Manager 님, 2023년 10월 31일
Dear Evelyne, Nous vous remercions pour votre retour et sommes ravis que vous ayez apprécié notre emplacement. Nous nous excusons pour le problème concernant la douche, et nous sommes heureux que le reste de votre sejour se soit bien passé. Nous espérons vous revoir bientôt!Cordialement, Alix LOYERFront Office Manager

6/10 - 괜찮아요

Ayman

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Close to the Main Street
2023년 10월에 5박 숙박함
답변 제공: Front Office Manager 님, 2023년 10월 31일
Dear Ayman, Thank you very much for taking the time to reply to our online survey following your recent stay with us. I am sorry to read that despite the location of our hotel, we did not provide the expected experience as I can see you scored us 3 out 5.Please do not hesitate to reach out with any additional details as it would be our pleasure to assist in improving our hotel services and facilities. We truly appreciate your feedback and I do hope that we will have the opportunity to welcome you back soon. Kind Regards, Alix LOYERFront Office Manager

2/10 - 너무 별로예요

nader

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함
답변 제공: Front Office Manager 님, 2023년 10월 21일
Dear Nader, Thank you so much for taking the time to share your feedback following your recent stay in our hotel. I am truly sorry to read that it seems your last visit was such a disappointment. Please do not hesitate to reach out with further details so that those can be addressed and we can improve our services and facilities for all our guests in the future. I do hope that despite the above we will have the opportunity to welcome you back soon, Kind Regards, Alix LOYERFront Office Manager

10/10 - 훌륭해요

Amrik 님, Aldridge

2023년 10월에 7박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 8일
Dear Amrik, Thank you very much for taking the time to post your review, it is a pleasure to read you had such a great time on your last stay I do hope that we will have the opportunity to welcome you back again soon!Kind Regards Alix LOYER Front Office Manager

10/10 - 훌륭해요

Mohammed 님, Kalamazoo

좋아요: 청결 상태, 직원 및 서비스
Excellent hotel, and excellent location
2023년 10월에 2박 숙박함
답변 제공: Front Office Manager 님, 2023년 10월 21일
Dear Mohammed, Thank you so much for taking the time to share your feedback following your recent stay with us. I am so happy to read that you had such a great time and that you enjoyed our hotel facilities as well as our location!Kind Regards, Alix LoyerFront Office Manager

6/10 - 괜찮아요

Craig

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The rooms are in desperate need for an update
In desperate need for an update. For one of the more premium hotels it’s disappointing. The aircon in the room didn’t work properly and couldn’t get below 24.5 degrees which is very annoying when it’s so hot and you go to the room to cool down. They tried to fix it twice but couldn’t. The drains smelt really bad to I actually thought someone had pee’d on the floor and the cleaner missed it!
2023년 10월에 2박 숙박함
답변 제공: Front Office Manager 님, 2023년 10월 11일
Dear Craig. Thank you so much for taking the time to share your feedback following your recent stay in our hotel. I am truly sorry to read that this visit was such a disappointment and that your comfort was impacted on multiple occasion. I have shared your feedback with our respective management so that we can ensure such incident does not happen again as the experience you described is indeed not up to the quality of service we strive to provide to all our guests. I do hope that we will have the opportunity to welcome you back so that we have the chance to restore your faith in our services. Please do not hesitate to reach out for any further assistance, Kind Regards, Alix LOYERFront Office Manager

10/10 - 훌륭해요

Christen Andre

2023년 9월에 4박 숙박함
답변 제공: Front Office Manager 님, 2023년 10월 6일
Dear Christen Andre, Thank you so much for taking the time to share your feedback following your recent stay with us. I am so happy to read that you had such a wonderful stay on your last visit!Kind Regards, Alix LoyerFront Office Manager

10/10 - 훌륭해요

Fabien

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel parfait Employés à l’écoute et très serviable. Vraiment très très serviable surtout à la piscine extérieure. Tout comme les hommes/femmes de chambres À l’accueil parfait à l’écoute même quand on est étranger et qu’on a des difficultés de compréhension Je recommande fortement
2023년 9월에 7박 숙박함
답변 제공: Front Office Manager 님, 2023년 9월 27일
Cher Fabien, Nous vous remercions pour vos commentaires suite à votre séjour à Mövenpick Jumeirah Beach.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleursCordialement, Alix LOYERFront Office Manager