Dear BYUNG JOONWe very much appreciate your comments regarding your stay at the Pullman Dubai Jumeirah Lakes Towers Hotel Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Managment

Dear DONGHUN,I am delighted to read that you enjoyed your stay at The Pullman Jumeirah Lakes Towers. Thank you for leaving such a nice review about our hotel and staff on Hotels.com.I hope to soon welcome you back in Pullman Dubai Jumeirah Lakes Towers.With kind regards,Abdelilah Ait AhmadFront Office Manager

Dear JONG HO, Thank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower. It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it. Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLT Warm regards Abdelilah Ait Ahmad Front Office Manager

Dear Jong Hoi, Thank you for taking the time to tell us about your experience at the Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence. I am sorry that your experience in some areas did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are looking into the concerns you mentioned to avoid re-occurrence in the future. Thank you once again for your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdelilah Ait Ahmad Front Office Manager

Dear DONG JOON, We appreciate the time you have taken to rate your recent experience with us. We hope to welcome you back again soon. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Dear Qyu, Thank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower. It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it. Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLT Warm regards Abdelilah Ait Ahmad Front Office Manager

Dear valued Guest, We are delighted with your 10 out of 10 rating and to know that you had an enjoyable stay with us. Thank you for your recommendation and we hope to welcome you back again soon. Best regards Christina Assmann Front Office & Guest Experience Manager

Dear Valued guest,, It was a pleasure to host you as our guest and appreciate the time you have taken to rate us on Hotels.com We hope to welcome you back again in the near future. Kind regards Christina Assmann Front Office & Guest Experience Manager

Dear valued Guest, Thank you for taking the time to share your review following your stay at The Pullman Dubai Jumeirah Lakes Towers. I am of course most concerned to learn of your disappointment and would like to extend my sincere apologies that your experience fell short of the high standards we are renowned for achieving. Please let me assure you that we are taking all the necessary action to prevent the same from taking place in the future. I further apologize for the attitude you received at reception; however while it may have appeared that the deposit was cancelled by other receptionists, this indeed is only possible via our finance department. While I realize that we cannot undo the experience that you had during your stay, I do hope that you will in due course provide us with another chance to welcome you back to The Pullman Dubai Jumeirah Lakes Towers, I look forward to this opportunity in the near future with the focus to restore your confidence in our team and our service. Thank you once again for sharing your experience. Kind regards Christina Assmann Front Office &Guest Experience Manager

Dear Hwajin, Thank you for taking your time to review your recent stay with us. We appreciate your feedback and hope to welcome you back again soon. Kind regards Christina Assmann Front Office & Guest Experience Manager

Dear Woo Young, Thank you for taking your time to rate your recent stay with us. We appreciate your feedback and hope we will have the opportunity to welcome you back again in the near future. Warm regards Christina Assmann Front Office & Guest Experience Manager

Dear valued Guest, thank you so much for your feedback. hope to welcome you back soon. warm regards, Jan Seelen Guest experience manager

Dear Saed,Thank you for rating us with 5 stars.We are pleased to see that you enjoyed your experience and hope to welcome you back again soon.Kind regardsThe Hotel Management

Dear Anke,Thank you for your excellent rating on Expedia.Your feedback is much appreciated.Please come again soon.Best regards,The Hotel Management

Dear LeeThank you for taking the time to tell us about your experience at the Pullman Dubai Jumeirah Lakes Towers Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are looking into the concerns you mentioned to avoid re-occurrence in the future. Thank you once again for your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Hotel Management

Dear Cornelia,Thank you for rating us on Expedia.We are pleased to see that you enjoyed your experience and hope to welcome you back again soon.Kind regardsThe Hotel Management

Chere Amal,Nous vous remercions de partager votre expérience suite à votre séjour au Pullman Dubai Jumeirah Lakes Tower.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les meilleursBien Cordialement,La Direction,

Dear Amal,Thank you for rating us with 5 stars.We are pleased to see that you enjoyed your experience and hope to welcome you back again soon.Kind regardsThe Hotel Management

Dear Simon,We are delighted to read that you enjoyed your Stay at The Pullman Jumeirah Lakes Towers. Thank you for leaving such a nice review about our hotel and staff on our Expedia.com page.I hope to soon welcome you back in Pullman Dubai Jumeirah Lakes Towers.With kind regards,The Hotel Management

Dear OmarThank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower.It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it.Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLTWarm regards The Hotel Management

Dear Kalpesh,Thank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower.It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it.Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLTWarm regards The Hotel Managment

Dear LeandroThank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower.It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it.Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLT.Warm regards The Hotel Management

Dear Rishi,Thank you for posting your review on EXPEDIA following your recent experience with us.I truly appreciate you taking the time to write such a nice review with great comments and thank you for your thoughtful feedback.We have shared your comments with the rest of the team and we hope to have the pleasure of welcoming you back soon.Yours sincerely,The Hotel Management

Dear Mario,Thank you for reviewing your recent visit on Hotels.com.We appreciate the time you have taken and hope to welcome you back again soon.Warm regards,The Hotel Management

Dear Osman,Thank you for your rating on Expedia.Your feedback is much appreciated.Please come again soon.Best regards,The Hotel Management

Dear Stephen,Thank you for posting your review on Expedia following your recent experience with us.I truly appreciate you taking the time to write such a nice review with great comments and thank you for your thoughtful feedback.We have shared your comments with the rest of the team and we hope to have the pleasure of welcoming you back soon.Yours sincerely,The Hotel Management

Dear Momodou,Thank you for posting your review on Expedia following your recent experience with us.I truly appreciate you taking the time to write such a nice review with great comments and thank you for your thoughtful feedback.We have shared your comments with the rest of the team and we hope to have the pleasure of welcoming you back soon.Yours sincerely,The Hotel Management

Dear King,I am delighted to read that you enjoyed your stay at The Pullman Jumeirah Lakes Towers. Thank you for leaving such a nice review about our hotel and staff on Hotels.com.I hope to soon welcome you back in Pullman Dubai Jumeirah Lakes Towers.With kind regards,Hotel Management

Dear Jakob,I am delighted to read that you enjoyed your stay at The Pullman Jumeirah Lakes Towers. Thank you for leaving such a nice review about our hotel and staff on Hotels.com.I hope to soon welcome you back in Pullman Dubai Jumeirah Lakes Towers.With kind regards,Hotel Management

Dear Bela,Thank you for taking the time to tell us about your experience at the Pullman Dubai Jumeirah Lakes Towers Hotel. I am sorry that your experience in some areas did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are looking into the concerns you mentioned to avoid re-occurrence in the future. Thank you once again for your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Hotel Management

Dear Mathias,I am delighted to read that you enjoyed your stay at The Pullman Jumeirah Lakes Towers. Thank you for leaving such a nice review about our hotel and staff on Hotels.com.I hope to soon welcome you back in Pullman Dubai Jumeirah Lakes Towers.With kind regards,Hotel Management

Dear Castro,I am delighted to read that you enjoyed your stay at The Pullman Jumeirah Lakes Towers. Thank you for leaving such a nice review about our hotel and staff on Expedia.I hope to soon welcome you back in Pullman Dubai Jumeirah Lakes Towers.With kind regards,Hotel Management

Dear Ingeborg,I am delighted to read that you enjoyed your stay at The Pullman Jumeirah Lakes Towers. Thank you for leaving such a nice review about our hotel and staff on Google.com.I hope to soon welcome you back in Pullman Dubai Jumeirah Lakes Towers.With kind regards,The Hotel Management

Dear Mustafa Behzat,Thank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower.It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it.Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLT.Warm regards, Abdelilah Ait AhmadFront Office Manager

Dear YONGSUB,Thank you for taking the time to tell us about your experience at the Pullman Dubai Jumeirah Lakes Towers Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are looking into the concerns you mentioned to avoid re-occurrence in the future. Thank you once again for your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdelilah Ait AhmadFront Office Manager

Dear Annika,Thank you for reviewing your recent visit on Hotels.com.We appreciate the time you have taken and hope to welcome you back again soon.Warm regards,Abdelilah Ait AhmadFront Office Manager

Dear Niels,Thank you for reviewing your recent visit on Hotels.com.We appreciate the time you have taken and hope to welcome you back again soon.Warm regards,Abdelilah Ait AhmadFront Office Manager

Dear Mustafa Behzat,We very much appreciate your comments regarding your stay at the Pullman Jumeirah Lake Tower.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon.Sincerely,Abdelilah Ait AhmadFront Office & Guest Experience Manager

Dear Murat,Thank you for taking the time to tell us about your experience at the Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are looking into the concerns you mentioned to avoid re-occurrence in the future. Thank you once again for your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdelilah Ait AhmadFront Office Manager

Dear Sami,Thank you for the time you have taken to evaluate your experience following your recent stay at the Pullman Dubai Jumeirah Lakes Tower.It is a pleasure to know that you have enjoyed your stay, as we indeed continuously strive to offer a high level of service, of which learning the guests names and greeting them is part of it.Once again, thank you for your feedback and we look forward to welcoming you back in The Pullman JLT.Warm regards, Abdelilah Ait AhmadFront Office Manager

Dear Sam,Thank you for taking the time to tell us about your experience at the Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence. I am sorry that your experience in some areas did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are looking into the concerns you mentioned to avoid re-occurrence in the future. Thank you once again for your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdelilah Ait AhmadFront Office Manager

Dear Mark,Thank you for choosing the Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence for your recent visit to Dubai. We are delighted that we exceeded your expectations with the hospitality shown during your stay and we would be honoured to have you return to stay with us in the future.Sincerely, Laurent Noury, General Manager

Dear Janusz,We are very disappointed to receive such a low rating for your stay at our hotel. As you haven't told us why we invite you to share any concerns you have with us so please respond to the survey you will receive. We want all our guests to leave feeling like they'd want to return so we hope to have a future opportunity to serve you better.Sincerely, Laurent Noury, General Manager

Dear Thorsten,Thank you for your rating of the Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence. We are delighted you enjoyed everything about your stay and we hope to welcome you back to stay with us again.Sincerely, Laurent Noury, General Manager

Dear Luigi,Thank you for choosing the Pullman Dubai Jumeirah Lakes Towers for your recent business trip. We are so pleased you enjoyed your stay with us and we hope when you are next looking for accommodation in Dubai that you won't hesitate in returning to stay with us again.Sincerely, Laurent Noury, General Manager

Dear Momodou,Firstly, please accept my apologies for the delay in my response. We would like to take the opportunity to thank you for sharing your experience online and are delighted that your stay at the Pullman Dubai Jumeirah Lakes Towers met your satisfaction. We hope to have the pleasure of you returning to stay with us again.Sincerely, Laurent Noury, General Manager

Dear Ezzeldin,Thank you for reviewing your recent visit on Expedia.We appreciate the time you have taken and hope to welcome you back again soon.Warm regards,Abdelilah Ait AhmadFront Office Manager

Dear Sami AThank you for taking the time to tell us about your experience at the Pullman Dubai Jumeirah Lakes Towers Hotel. I am sorry that your experience in some areas did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are looking into the concerns you mentioned to avoid re-occurrence in the future. Thank you once again for your feedback, and it is our hope that you will give us the opportunity to better serve.Warm regards Abdelilah Ait AhmadFront Office Manager