야외 수영장, 09:00 ~ 18:00 오픈, 일광욕 의자
예약 가능 여부 확인

튤립 크리크 호텔 아파트먼츠 여행 후기

4 out of 5
튤립 크리크 호텔 아파트먼츠
Behind clock tower, Port Saeed Area, Dubai Creek, Dubai

이용 후기

6.0
평점 10 - 훌륭해요. 174개 이용 후기 중 28개" "
평점 8 - 좋아요. 174개 이용 후기 중 40개" "
평점 6 - 괜찮아요. 174개 이용 후기 중 38개" "
평점 4 - 별로예요. 174개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 174개 이용 후기 중 35개" "

5.8/10

청결 상태

6.6/10

직원 및 서비스

5.4/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

3.4/10

친환경

이용 후기

2/10 - 너무 별로예요

DeokSeok

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 7박 숙박함
답변 제공: The Management 님, 2020년 2월 8일
Dear Valued Guest, Thank you for rating us and we apologize for the inconvenience you faced during your stay. we would appreciate more if you shared with us your experience during your stay ,for us to know where we need to improve our service more .Once again thank you.

10/10 - 훌륭해요

Dong Hyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족할만한 숙박 - 두바이에서의 좋은 기억
서비스 만족 합니다. 직원들도 굉장히 친절하셨습니다.
2018년 5월에 1박 숙박함
답변 제공: Shahid 님, 2018년 5월 28일
소중한 손님, 우리와 함께 머 무르셔서 고마워, 우리는 좋은 일을 계속 지키고 다시 너를 환영하기를 고대한다.

4/10 - 별로예요

Stephen

2024년 2월에 4박 숙박함

4/10 - 별로예요

Stephen

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Incredibly High Cockroach Infestation Very dirty hotel. Rooms are not well kept. The level of cockroach infestation is insane. I didn’t know that such dirty and unhealthy hotel can charge the kind of money they are charging. See pictures that I have attached to this review. I have never seen this number of roaches anywhere. The TVs don’t work. I changed rooms three times. First room was very smelly. The smell was horrible. And roaches everywhere. They put me in a different room. Still smelly and lots of roaches but the tvs were not working. Next day they put me in a third room. Less odor but the roaches horrible. Spent lot of money to buy roach treatment items and air freshener. It reduced the roaches but still too many. Tv in the room was working but remote didn’t work with it. Tv in the living room wasn’t working and they couldn’t fix it. Everything is so old. Poorly managed hotel. Asked for iron to iron my clothes. One week, still no iron. Please avoid this place as much as you can. There are much better places nearby at same price or better. On a positive note, reception staff really great. The bell boy was awesome. Location is very good as well. Very close to the mall.
2024년 2월에 3박 숙박함

8/10 - 좋아요

Eduard

연인과의 여행
We stayed at this location before, so we went back again. A pity we had to request for chairs at the kitchentable, same as for kitchen equipment, which wasn’t suitable for our needs.
2024년 1월에 14박 숙박함

2/10 - 너무 별로예요

Per Ove

별로예요: 청결 상태
Worst hotel ever 👎👎👎
Can’t find words for this place - in all ways a really bad ! Booked a nonsmoking room with queensize bed - got a smokers room with two seperate beds. Check inn took an your. Card for room didn’t work, no towel etc. Did try to sort things with reception - didn’t g’et any help. Best things is, that I only booked one night, and for sure, it will 100% be both the only and last ever. It’s a complete waste of time and money 👎
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 객실의 편안함
Disappointed
We, unfortunately, found cockroaches in our room, additionally, we did not appreciate the quality of the service.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

rekik t

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

BILAL

좋아요: 청결 상태
2023년 12월에 4박 숙박함

4/10 - 별로예요

Nina

2023년 11월에 9박 숙박함

8/10 - 좋아요

Maila

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Vijikumar

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Reception staff they don’t know how to talk to the people Rooms are dirty Washroom very dirty
2023년 11월에 6박 숙박함

2/10 - 너무 별로예요

Nicolas

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bad property. No service. No communicate.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Erika

좋아요: 청결 상태, 객실의 편안함
So slow
They have nice staff Nd I loved my suite but their problem is they respond fo requests for items very late , I needed cooking items simple one or two items they will bring one and not the other and they have a problem with towels it took them a day or two to bring towels ,
2023년 10월에 6박 숙박함

10/10 - 훌륭해요

Elkhazin

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Mohammad Ali

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very ok according to the price!
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Jamel

출장 여행
Pessima esperienza
Avevo prenotato con modalità pagamento in struttura, e quando sono arrivato in hotel mi hanno detto che la prenotazione è stata cancellata da Hotels.com. Io non ho ricevuto nessun avviso malgrado hanno tutti i miei contatti sulla prenotazione, e chiamando hotels.com mi hanno confermato che la prenotazione non è stata cancellata da loro e neanche loro hanno ricevuto avviso o segnalazione in merito. In poche parole, dopo vari tentativi non c'era niente da fare perché l'hotel era al completo, verso le ore 01:30 ho dovuto prenotare per conto mio un altro hotel lontanissimo subendo un danno materiale (spese extra per il taxi, tariffa doppia dovuto alla non disponibilità dei hotel a Dubai per via della fiera) oltre il forte disagio e il danno morale per la negligenza del hotel in questione.
2023년 2월에 4박 숙박함
답변 제공: The Management 님, 2023년 3월 17일
Dear Valued Guest,Thank you for your review points on your recent stay. we will take note of any issue you face during your stay with us for improvement .

6/10 - 괜찮아요

Mina

2023년 3월에 2박 숙박함
답변 제공: The Management 님, 2023년 3월 17일
Dear Valued Guest,Thank you for your review points on your recent stay.

8/10 - 좋아요

Edmond

단체 여행
좋아요: 청결 상태
Staff were very friendly and happy to help.
2023년 2월에 4박 숙박함
답변 제공: The Management 님, 2023년 3월 2일
Dear Valued Guest,Thank you for your review points on your recent stay. We hope you choose to stay with us again.

4/10 - 별로예요

Omar

2023년 2월에 1박 숙박함
답변 제공: The Management 님, 2023년 3월 2일
Dear Valued Guest,Thank you for your review points on your recent stay. we will take note of any issue you face during your stay with us for improvement . We hope you choose to stay with us again, so we can show you our true level of service.

4/10 - 별로예요

Ali Husein

2023년 2월에 1박 숙박함
답변 제공: The Management 님, 2023년 3월 2일
Dear Valued Guest,Thank you for your review points on your recent stay. we will take note of any issue you face during your stay with us for improvement . We hope you choose to stay with us again, so we can show you our true level of service.

2/10 - 너무 별로예요

derren 님, singapore

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Arrived after midnight but room not ready. Had to wait for it to be cleaned. Smokey smell in room. Terrible experience. Avoid.
2023년 2월에 1박 숙박함
답변 제공: The Management 님, 2023년 3월 2일
Dear Valued Guest,Thank you for your review points on your recent stay. we will take note of any issue you face during your stay with us for improvement . We hope you choose to stay with us again, so we can show you our true level of service.

4/10 - 별로예요

Omar

2023년 2월에 3박 숙박함
답변 제공: The Management 님, 2023년 3월 17일
Dear Valued Guest,Thank you for your review points on your recent stay.

8/10 - 좋아요

Omar

2023년 2월에 3박 숙박함
답변 제공: The Management 님, 2023년 3월 17일
Dear Valued Guest,Thank you for your review points on your recent stay.

4/10 - 별로예요

Mohamed

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only good thing is the location, anything else you expected to find from hotels is just disappointing. Dirty bedsheets, dirty bathroom, no towels unless you ask, kitchen tools lack of essentials unless you ask. air ventilation is very poor with a locked window. The tv needs to be fixed.
2023년 1월에 11박 숙박함
답변 제공: The Management 님, 2023년 3월 2일
Dear Valued Guest,Thank you for your review points on your recent stay. we will take note of any issue you face during your stay with us for improvement . We hope you choose to stay with us again, so we can show you our true level of service.

2/10 - 너무 별로예요

Adem

출장 여행
별로예요: 청결 상태, 객실의 편안함
2022년 12월에 3박 숙박함
답변 제공: The Management 님, 2023년 1월 24일
Dear Valued Guest,Thank you for your review points on your recent stay. we will take note of any issue you face during your stay with us for improvement . We hope you choose to stay with us again, so we can show you our true level of service.

4/10 - 별로예요

Gabriel Dorai Michelle

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Apart from the spacious room I did not like anything else about the room. The floor was super dirty and the kettle in the kitchen was rusty and dirty. Sadly I had to buy my own kettle to boil water for my 2yo. No one came to clear our trash on daily basis, we had to do it. No towels were replaced for our 1week of stay there. Customer service was bad. From getting towels to get things fix my husband had to call and go down to the lobby several times before our request are met.
답변 제공: The Management 님, 2022년 12월 13일
Dear Valued Guest,Thank you for your review on your recent stay and we will take note of any issue you face during your stay with us for improvement . We hope you choose to stay with us again, so we can show you our true level of service.

2/10 - 너무 별로예요

Diyar

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
The worst hotel ever, bad customer service, rude employees, dirty rooms, bed bugs, water outage, Wi-Fi outage it was a horrible experience
2022년 11월에 2박 숙박함
답변 제공: The Management 님, 2022년 12월 13일
Dear Valued Guest,Thank you for your review on your recent stay and we will take note of any issue you face during your stay with us for improvement . We hope you choose to stay with us again, so we can show you our true level of service.

2/10 - 너무 별로예요

Patrick Julius

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Photos of property are 20 years out of date. Place is run down poor managed and in ill repair. Had to be moved to another room because of what appeared to be blood stains on lampshade amongst a filthy apartment. The room we were moved to wasn’t much better. TVs don’t work. Kitchen & balcony never been cleaned. The management do not care about their customers or their reputation . They are several grown babies in suits manning reception pretending to work. When asked to come and see the state of the rooms in person they disappeared from the business altogether. We later asked reception to send someone to fix the faulty bath tub drain plug that wouldn’t drain water, they never even sent someone after asking twice. I couldn’t get as much work done as I wanted and my wife was really disappointed and stressed out. I would not bring my family here. I have only scratched the surface of what is wrong with this ‘hotel’ but haven’t got time. Do not stay here. They are a joke and Expedia should not be listing a property with 20 year photos (as admitted by one of the workers in the hotel).
2022년 11월에 5박 숙박함
답변 제공: The Management 님, 2022년 12월 13일
Dear Valued Guest,Thank you for your review on your recent stay and we will take note of any issue you face during your stay with us for improvement . We hope you choose to stay with us again, so we can show you our true level of service.

2/10 - 너무 별로예요

afif

출장 여행
별로예요: 청결 상태, 객실의 편안함
BERBAT ÖTESİ
BERBAT İĞRENÇ BİR OTEL HER TÜRLÜ BÖCEK BULUNUYOR BİDE KAPI SORUNU YAŞADIM DANDİK BİR ANAHTAR SİSTEMLERİS KESİNLİKLE UZAK DURUN
2022년 11월에 3박 숙박함
답변 제공: The Management 님, 2022년 11월 23일
Dear Valued Guest,Thank you for your review points on your recent stay. we will take note of any issue you face during your stay with us for improvement . We hope you choose to stay with us again, so we can show you our true level of service

10/10 - 훌륭해요

Brian

2022년 11월에 1박 숙박함
답변 제공: The Management 님, 2022년 11월 23일
Dear Valued Guest ,Thank you for your good review points on your recent stay. We were pleased to read that you had an overall pleasant stay at our hotel. We look forward to welcoming you soon.

4/10 - 별로예요

Kemilembe

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I arrived with my son around 4 pm and requested towels only to be told there were no towels until the next day at 8.00 am. I had to be at the airport at 6.00 am. They made no effort to find a solution. the customer service was poor. In the morning, I requested a cab, only to be told that I must pay cash. That shocked me. Luckily for me, a regular taxi passed and I hailed it. I wouldn't stay there again.
2022년 11월에 1박 숙박함
답변 제공: The Management 님, 2022년 11월 16일
Dear Valued Guest,Thank you for your review points on your recent stay. we will take note of any issue you face during your stay with us for improvement . We hope you choose to stay with us again, so we can show you our true level of service.

6/10 - 괜찮아요

Aleksandr

2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Islam

별로예요: 청결 상태, 객실의 편안함
Dirty place
Hair on bed and no pillows cover, no phone works and very dirty washroom, very bad service, building is old and zero cleanliness, Only location is the best They have only two staff to handle the entire building !!!
2022년 8월에 3박 숙박함

2/10 - 너무 별로예요

Abbas

2022년 8월에 2박 숙박함
답변 제공: The Management 님, 2022년 8월 25일
Dear Valued Guest,Thank you for your review points on your recent stay. we will take note of any issue you face during your stay with us for improvement . We hope you choose to stay with us again, so we can show you our true level of service.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 객실의 편안함
Don't Go there evenif it is free.
Generally it is a depressed place. Rooms are so big and good for families. Smells, dirty, old furniture, dirty sofa, dirty bed, dirty bedsheet, no towel, dirty bath tap Full of dust, outdated Tv, funny remote controls with no battery. Good & small pool available Don't go there evenif it is free. Hotels.com, you must ask the properties to submit as much as photos of their properties from different angle and must be shown online for your customers sothat they can choose the hotel.
2022년 8월에 2박 숙박함

4/10 - 별로예요

Malika

가족 여행
A number of issues
The TV was not working and during checkout, the workers were miss-using my elderly parents because they don’t speak the language and told them to get out of the room early, even though I agreed to a late checkout which I paid for. They would give receipt for proof and the were rushing us out of the property. Toilet condition was questionable as the flush was not working and the toilet was leaking water. They also made us move rooms with similar issues that we had to the previous room, which just stressed us out. They also kept knocking at our door and entering the room, we are also Muslim with females in the room and I would have thought they would have understood our principles. And this new room still didn’t have a functioning TVs. There was a total of 3 TVs which didn’t not work, so I assume they are a decorative piece.
2022년 5월에 4박 숙박함
답변 제공: The Management 님, 2022년 6월 8일
Dear Valued Guest, Thank you for bringing this to our attention. We apologize for the inconvenience you faced during your stay, as that is not up to our normal standards. We shared your feedback with our staff and made the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 - 훌륭해요

RANJODH

2022년 4월에 21박 숙박함
답변 제공: The Management 님, 2022년 5월 12일
Dear Valued Guest, We thank you for your valuable feedback. I am pleased to note that you had an enhanced experience during your recent visit to our Hotel. Our team endeavors to provide our valuable guests with the best experience possible and amazing facilities. I am glad to know that our services surpassed your expectations. Thank you once again. I along with my team do look forward to the pleasure of welcoming you back soon to our property for yet another wonderful stay.The Management

8/10 - 좋아요

Søren

2022년 3월에 1박 숙박함
답변 제공: The Management 님, 2022년 3월 22일
Dear Valued Guest ,Thank you for your good review points on your recent stay. We were pleased to read that you had an overall pleasant stay at our hotel, and our great team created a wonderful experience for you. We look forward to welcoming you soon.

6/10 - 괜찮아요

Louise

좋아요: 청결 상태, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: The Management 님, 2022년 2월 28일
Dear Valued Guest,Thank you for your review points on your recent stay. We hope you choose to stay with us again, so we can show you our true level of service.

6/10 - 괜찮아요

Ahmed

2021년 12월에 4박 숙박함
답변 제공: The Management 님, 2022년 1월 1일
Dear Valued Guest ,Thank you for your review points on your recent stay. we will take note of any issue you face during your stay with us for improvement . We hope you choose to stay with us again, so we can show you our true level of service.

2/10 - 너무 별로예요

Mahmoud

별로예요: 청결 상태, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: The Management 님, 2021년 12월 20일
Dear Valued Guest ,Thank you for your review points on your recent stay. we will take note of any issue you face during your stay with us for improvement . We hope you choose to stay with us again, so we can show you our true level of service.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
They don't have water provided in the room.
2021년 12월에 1박 숙박함
답변 제공: The Management 님, 2021년 12월 20일
Dear Valued Guest, Thank you for your review points on your recent stay. we will take note of any issue you face during your stay with us for improvement . We hope you choose to stay with us again, so we can show you our true level of service.

2/10 - 너무 별로예요

Andrey

별로예요: 청결 상태, 객실의 편안함
Здесь все очень плохо
2021년 12월에 1박 숙박함
답변 제공: The Management 님, 2021년 12월 6일
Dear Mr. Andrey ,Thank you for your review points on your recent stay. we will take note of any issue you face during your stay with us for improvement . We hope you choose to stay with us again, so we can show you our true level of service.

8/10 - 좋아요

Owhida

2021년 11월에 3박 숙박함
답변 제공: The Management 님, 2021년 12월 1일
Thank you for your good review points on your recent stay. We were pleased to read that you had an overall pleasant stay at our hotel, and our great team created a wonderful experience for you. We look forward to welcoming you soon.

8/10 - 좋아요

Owhida

2021년 11월에 2박 숙박함
답변 제공: The Management 님, 2021년 12월 1일
Dear Sir/Madam, Thank you for your good review points on your recent stay. We were pleased to read that you had an overall pleasant stay at our hotel, and our great team created a wonderful experience for you. We look forward to welcoming you soon.

8/10 - 좋아요

Salahelden

좋아요: 청결 상태, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: The Management 님, 2021년 11월 22일
Dear Mr. Salaheiden ,Thank you for your good review points on your recent stay. We were pleased to read that you had an overall pleasant stay at our hotel, and our great team created a wonderful experience for you. We look forward to welcoming you soon.

2/10 - 너무 별로예요

Aalaph

출장 여행
별로예요: 청결 상태, 객실의 편안함
Dont ever stay even if yiu get for free
Worst appartment in entire dubai. The rooms are not clean and stinking
2021년 11월에 1박 숙박함
답변 제공: The Management 님, 2021년 11월 15일
Dear Mr. Aalaph, Thank you for bringing this to our attention. We apologize for the inconvenience you faced during your stay, as that is not up to our normal standards. We shared your feedback with our staff and made the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

2/10 - 너무 별로예요

Imran

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First room offered was in terrible shape with water leaking in washroom, hairs under the blanket, very poor cleanliness. They offered a second room which as soon as their staff member opened, he himself backed off due to very bad sewerage smell. Third room was just under the second room and had the same pungent smell. Finally after a long wait, and through Expedia supports help, they showed a room which was just vacant and needed cleaning etc. After waiting for a while and as per them the room being deep cleaned. I found roaches in the room, insects flying around. Bed was making all sort of noises. Cleaning staff doesn't seem to be trained enough for cleaning at all. Only 1 towel was provided even after repeatedly asking for hand towel and bath towel. Next day the house keeping knocked and only emptied the trash can. I asked for house keeping but was told they only clean 2 days a week. The list goes on. But what a nightmare that was. Never ever would recommend this property.
2021년 11월에 2박 숙박함
답변 제공: The Management 님, 2021년 11월 14일
Dear Valued Guest, Thank you for bringing this to our attention. We apologize for the inconvenience you faced during your stay, as that is not up to our normal standards. We shared your feedback with our staff and made the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

4/10 - 별로예요

raya

2021년 10월에 5박 숙박함
답변 제공: The Management 님, 2021년 10월 28일
Dear Sir/Madam, Thank you for bringing this to our attention. We apologize for the inconvenience you faced during your stay, as that is not up to our normal standards. We shared your feedback with our staff and made the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.