2 개의 실내 수영장, 2 개의 야외 수영장, 카바나(요금 별도), 수영장 파라솔

버즈 알 아랍 주메이라 여행 후기

5 out of 5
버즈 알 아랍 주메이라
Jumeirah Beach Road, Dubai

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 850개 이용 후기 중 719개" "
평점 8 - 좋아요. 850개 이용 후기 중 72개" "
평점 6 - 괜찮아요. 850개 이용 후기 중 31개" "
평점 4 - 별로예요. 850개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 850개 이용 후기 중 14개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Changjin

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
세계적인 숙소 답게 모든 것들이 훌륭합니다.전담 메니져와 와츠앱으로 언어가 다른 이들과 커뮤니케이션을 하는것도 좋습니다.주변 시설을 무료로 이용하는 연계 서비스도 좋습니다.단 가격이 $2,000 이 넘어 가는 것은 당연하게 느껴 집니다.
2023년 8월에 1박 숙박함
답변 제공: Maryam Al Fardan 님, 2023년 8월 16일
Dear Changjin,Thank you for taking the time to leave a review. Your comments will be shared with our entire staff. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Burj Al Arab Jumeirah! All The Best,Maryam Al FardanLeading Quality Manager

10/10 - 훌륭해요

Yeonjeong

2023년 7월에 1박 숙박함
답변 제공: Alyaa 님, 2023년 7월 11일
Dear Guest,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience.Kind regards, Alyaa Al Bishr, Leading quality, Burj Al Arab

4/10 - 별로예요

Soyool

2023년 2월에 1박 숙박함
답변 제공: Pansy 님, 2023년 3월 2일
Thank you for your great feedback and looking forward to welcoming you in the future

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Tristan 님, 2020년 1월 26일
Dear Guest, Thank you for staying with us and for sharing your wonderful experience. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience. Kind regards, Tristan Delmas, Hotel Manager, Burj Al Arab

10/10 - 훌륭해요

JIN HEE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
역시 최고의 호텔
사악한 가격말고는 흠 잡을 곳 없는 곳입니다.
2019년 12월에 1박 숙박함
답변 제공: Tristan 님, 2020년 1월 26일
친애하는 손님, Burj Al Arab에 머 무르셔서 감사합니다. 귀하의 피드백을 사용하여 서비스를 개선하고 다시 귀하를 환영 할 수있는 기회를 가지기를 바랍니다. Tristan Delmas, 버즈 알 아랍 호텔 매니저

6/10 - 괜찮아요

Moonja

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 7월에 1박 숙박함
답변 제공: Scott Murray Hotel Manager Burj Al Arab 님, 2018년 8월 12일
Dear Guest, Thank you for taking the time to rate us following your stay with us. We do hope to welcome you back for another bespoke experience. Kind regards,

8/10 - 좋아요

JUNGSUK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: BAA 님, 2018년 3월 25일
Dear Guest, Thank you for taking the time to rate us following your stay with us. We have had the pleasure of serving you and do hope to welcome you back in the near future. Kind regards, Margaret Paul General Manager Burj Al Arab

10/10 - 훌륭해요

JOOKYOUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 룸!!!
12년전에 와보고 다시 왔는데 여전히 최고의 호텔입니다. 하지만 Junsui 의 점심 뷔페는 가격은 정말 비싸고 질은 별로인데다 단체 관광객으로 가득차있어서 시끄러웠습니다.
2018년 3월에 1박 숙박함
답변 제공: BAA 님, 2018년 3월 22일
Dear Guest, Thank you for taking the time to share your review following your stay with us. We are delighted to note that you enjoyed your stay with us. We have also noted your other comments and will look into the matters that you raised. We do hope we will be able to welcome you back in the near future. Kind regards, Margaret Paul General Manager Burj Al Arab

10/10 - 훌륭해요

Tae Hoe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 2박 숙박함
답변 제공: BAA 님, 2018년 3월 11일
Dear Guest, Thank you for taking the time to rate us following your stay with us. We are delighted to note that you had a memorable stay and we do hope that we will be able to welcome you back in the near future. Kind regards, Margaret Paul General Manager Burj Al Arab

10/10 - 훌륭해요

김윤방카 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
환상적이다 꿈만같았다 .
완벽하고 환상적이다
2018년 3월에 2박 숙박함
답변 제공: BAA 님, 2018년 3월 11일
Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are delighted to note that you had a fantastic stay and we do hope that we will be able to welcome you back in the near future. Kind regards, Margaret Paul General Manager Burj Al Arab

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 1박 숙박함
답변 제공: Margaret 님, 2018년 2월 7일
Dear Guest, Thank you for your review. We greatly appreciate the high ratings you have provided and we look forward to welcoming you back to our hotel in the future. Kind regards, Margaret Paul General Manager Burj Al Arab

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Really? 7 star???
World famous and they are known as beyond 5 star hotel. I have been to many hotels and the service that I have experienced there was speechless. I was surprised how their attitude does not match to its quality and on what ground hotel stars were measured. Escort lady and butler were only sincere staffs I've met. Front desk and who was called manager there had much rudeness and ignorance. I have no clue why they are like that with no base. Seems it's very usual attitude to guests. I was very disappointed that their reputation was too much upwarded. I have stayed in other hotel also and they were very kind and sincere just as any other regular hotels that you would normally expect. I am telling all the truth and really, not even 2 star hotel treats guests like they do. One more thing, some items in mini bar were left opened when we just checked in. Which means they don't clean or check thoroughly. Ok. This is how they call themselves 7 star. haha
2017년 9월에 1박 숙박함
Dear Guest, We appreciate your feedback following your recent stay with us. We do apologize that on this occasion we did not meet your expectations. We will look into those areas you have raised to ensure corrective measures are put into place. Kind regards, Margaret Paul General Manager Burj Al Arab

10/10 - 훌륭해요

Kyuhee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
100% perfect. Love Burj al arab♡
Perfectly perfect. It was perfect itself. I know, i waa Burj al arab.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
honeymoon
한마디로 fantastic'''

10/10 - 훌륭해요

Kris 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
7 star hotel and service
This is the one of the finest hotel in the world especially for the travllers who want to spend great time with their family

10/10 - 훌륭해요

remy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are incredible. It has been the best hotel i have stayed at.
2024년 3월에 1박 숙박함
답변 제공: Alyaa Al Bishr 님, 2024년 3월 25일
Dear Remy,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Assistant Leading Quality ManagerBurj Al Arab

6/10 - 괜찮아요

Christopher

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Nice building but the valet staff is incredibly unprofessional. I couldn’t believe they were cursing, yelling at taxi drivers and paying little attention to guests . I felt like I was at extended stay near south beach. Also- check in is slow. Really slow. It took us 30 mins just to check in. This is supposed to be a luxury hotel. Average 3 stars.
2024년 2월에 1박 숙박함
답변 제공: Alyaa Al Bishr 님, 2024년 3월 6일
Dear Christopher,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.While I do sincerely apologize for the disappointing experience you encountered during your recent stay with us, your feedback is essential to us to ensure that your concerns are addressed promptly and effectively. It is through feedback from our valued guests such as yourself that we are able to constantly improve our level of service and I would like to thank you for bringing your experience to our attention.Thank you for choosing Burj Al Arab Jumeirah.Kind Regards,Alyaa Al BishrAssistant Leading Quality ManagerBurj Al Arab

10/10 - 훌륭해요

MARK 님, Cantley

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Phenomenal experience beyond our expectations. Thanks to all Burj al Arab Team for making it happen. Keep up the great work
2024년 3월에 3박 숙박함
답변 제공: Alyaa Al Bishr 님, 2024년 3월 11일
Dear Mark,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Assistant Leading Quality ManagerBurj Al Arab

10/10 - 훌륭해요

Ju Yeon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hospitality was very good.
2024년 3월에 1박 숙박함
답변 제공: Alyaa Al Bishr 님, 2024년 3월 5일
Dear Ju Yeon,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrAssistant Leading Quality ManagerBurj AL Arab

10/10 - 훌륭해요

JUN 님, cerritos

2024년 2월에 2박 숙박함
답변 제공: Alyaa Al Bishr 님, 2024년 3월 25일
Dear Jun,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab

10/10 - 훌륭해요

dhaniany

2024년 3월에 2박 숙박함
답변 제공: Alyaa Al Bishr 님, 2024년 3월 25일
Dear Dhaniany,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Assistant Leading Quality ManagerBurj Al Arab

8/10 - 좋아요

Alexander 님, Houston

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unique location. Being by the water away from the city center is a plus for holiday. Excellent facilities. Outstanding staff/service. Decor is very “Las Vegas” glitzy and may seem less than elegant to some. Apparently they don’t double check work of housekeeping prior to releasing room. We found a nail file behind the door in the second bathroom. Some furnishings are a bit worn (dusting lampshades daily likely leads them to be off kilter). Some room lights didn’t dim properly like the others indicating bulb replacement was needed but had not been noted. So outstanding in many ways but not absolute perfection as a standard. Some delays for services.
2024년 2월에 2박 숙박함
답변 제공: Alyaa Al Bishr 님, 2024년 2월 27일
Dear Alexander,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrAssistant Leading Quality ManagerBurj Al Arab

10/10 - 훌륭해요

Valentina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel worth every star. Staff is incredibly helpful, with every language spoken that could be imagined, diversity in very much appreciated. We had family visiting and process was smooth and straightforward. Floor concierge went above and beyond to assure we had everything needed and felt comfortable, with response time within minutes. Breakfast was delicious. We certainly will come back.
2024년 1월에 2박 숙박함
답변 제공: Alyaa 님, 2024년 2월 9일
Dear Valentina, Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at Burj Al Arab. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrAssistant Leading Quality ManagerBurj Al Arab

10/10 - 훌륭해요

Alexander

2024년 2월에 2박 숙박함
답변 제공: Alyaa Al Bishr 님, 2024년 3월 21일
Dear Alexander,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at Burj Al Arab. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrAssistant Leading Quality manager Burj Al Arab

6/10 - 괜찮아요

Larisa

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Very comfortable furniture, well designed, variety of restaurants, gold cappuccino. Service at check in was terrible. Varvara was rude and ignorant. We asked for a quiet room away from elevator numerous times, but she was arguing with us trying to assure that there is no noise from elevator. She put us into a room by elevator that we had to change later.
2024년 1월에 2박 숙박함
답변 제공: Alyaa 님, 2024년 2월 5일
Dear Larisa,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.While I do sincerely apologize for the disappointing experience you encountered during your recent stay with us, your feedback is essential to us to ensure that your concerns are addressed promptly and effectively. It is through feedback from our valued guests such as yourself that we are able to constantly improve our level of service and I would like to thank you for bringing your experience to our attention.Thank you for choosing Burj Al Arab Jumeirah.Kind Regards,Alyaa Al BishrAssistant Leading Quality ManagerBurj Al Arab

4/10 - 별로예요

Adam

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Sorry to say that this hotel has gone backwards over the last 5 years. The breakfast restaurant was awful, cramped and dirty. Service was average at best. Definitely not the place for families. Only one lift working at peak time for breakfast. English language levels were poor overall. Whole place is crying for a revamp. I hope one day it’ll improve as it’s an iconic venue. Won’t be back for a very long time
2024년 2월에 1박 숙박함
답변 제공: Alyaa 님, 2024년 2월 5일
Dear Adam,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.While I do sincerely apologize for the disappointing experience you encountered during your recent stay with us, your feedback is essential to us to ensure that your concerns are addressed promptly and effectively. It is through feedback from our valued guests such as yourself that we are able to constantly improve our level of service and I would like to thank you for bringing your experience to our attention.Thank you for choosing Burj Al Arab Jumeirah.Kind Regards,Alyaa Al BishrAssistant Leading Quality Burj Al Arab

10/10 - 훌륭해요

annalisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Alyaa 님, 2024년 1월 26일
Dear Guest,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at Burj Al Arab. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Assistant Leading Quality ManagerBurj Al Arab

10/10 - 훌륭해요

Jose 님, Lawrenceville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So beautiful but the alcohol drinks are so expensive 80 us$ for a glass of champagne 50 to 60 for a Martini
2024년 1월에 2박 숙박함
답변 제공: Alyaa 님, 2024년 1월 23일
Dear Jose,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrAssistant Leading Quality ManagerBurj Al Arab

10/10 - 훌륭해요

Hirofumi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Alyaa 님, 2024년 1월 23일
Dear Hirofumi,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrAssistant Leading Quality ManagerBurj Al Arab

10/10 - 훌륭해요

Kavita 님, Basking Ridge

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Alyaa 님, 2024년 1월 22일
Dear Kavita,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at Burj Al Arab. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrAssistant Leading Quality Manager Burj Al Arab

10/10 - 훌륭해요

Mostak

2024년 1월에 1박 숙박함
답변 제공: Alyaa 님, 2024년 2월 5일
Dear Mostak,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at (Outlet). Our team takes great pride in providing exceptional service and it is heartwarming to know that our (colleagues/name), exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Assistant Leading Quality ManagerBurj Al Arab

10/10 - 훌륭해요

Tony

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Once is enough
2024년 1월에 4박 숙박함
답변 제공: Alyaa 님, 2024년 1월 15일
Dear Tony,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Assistant Leading Quality Burj Al Arab

10/10 - 훌륭해요

VIJAY

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have stayed previously, so you know what you are getting, fantastic service as always, especially from Tariq who looked after us,
2024년 1월에 2박 숙박함
답변 제공: Alyaa 님, 2024년 1월 15일
Dear Vijay,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Assistant Leading Quality Burj Al Arab

6/10 - 괜찮아요

Donald 님, St Etienne des Gres

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Si vous êtes influenceur c’est l’endroit. Si vous avez de l’argent réellement, non.
2023년 12월에 2박 숙박함
답변 제공: Alyaa 님, 2024년 1월 9일
Dear Donald,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at Burj Al Arab. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading QualityBurj Al Arab

10/10 - 훌륭해요

ABOUALKHEIR 님, Braintree

가족 여행
BAA lives to its reputation,it has unique and distinct flavor. From arrival to departure the process was smooth and efficient.
2023년 12월에 3박 숙박함
답변 제공: Alyaa 님, 2024년 1월 8일
Dear Aboulakheir,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading QualityBurj Al Arab

10/10 - 훌륭해요

JEANNETTEH

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
El mejor!!!
Maravilloso, el mejor sin duda, le gana al Ritz de Paris, al Wynn de las Vegas.... pero fácil!!
2023년 12월에 1박 숙박함
답변 제공: Alyaa 님, 2024년 1월 8일
Dear El Mejor,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Leading Quality Burj Al Arab

10/10 - 훌륭해요

Estanislas 님, Stafford

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an amazing stay at Burj Al Arab's panoramic suite! The Rolls Royce pick-up and city tour were luxurious, and our concierge made check-in a breeze. The view from our room surpassed expectations, and the amenities added to the exquisite experience. December offered fantastic outdoor options, including pools, the beach, and Wild Wadi’s Waterpark. The Talise Spa's Royal Rose Journey massage was a highlight. However, a small setback occurred at Al Muntaha restaurant, as it doesn't allow children under 8, impacting our anniversary plans. We opted for La Perle's show instead, a mesmerizing substitute. Despite this hiccup, our stay was exceptional. We rate it 5 stars, grateful for the helpful staff. Planning a return for a milestone celebration – Burj Al Arab stands out among luxury resorts, highly recommended for an extraordinary stay!
2023년 12월에 9박 숙박함
답변 제공: Alyaa Al Bishr 님, 2024년 1월 4일
Dear Estanislas,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading QualityBurj Al Arab

6/10 - 괜찮아요

Farahana

It was good stay. I have been in better hotels than this if compared.
2023년 12월에 2박 숙박함
답변 제공: Alyaa Al Bishr 님, 2024년 1월 4일
Dear Farahana,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading QualityBurj Al Arab

6/10 - 괜찮아요

so

좋아요: 청결 상태
Working staff are good.but front staff are not professional. Maybe i expected 7 star service quality.
2023년 12월에 1박 숙박함
답변 제공: Alyaa Al Bishr 님, 2024년 1월 4일
Dear So,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading QualityBurj Al Arab

8/10 - 좋아요

AYARI

좋아요: 청결 상태, 직원 및 서비스
気になった点 ・夜中に上の階の騒音が気になった ・朝食の品数が少ない スタッフの対応が非常に良かったのと、部屋は凄く快適だったのでまた泊まりたいと思う
2023년 12월에 1박 숙박함
답변 제공: Alyaa 님, 2023년 12월 28일
Dear Ayari,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al bishrSpecialist Leading Quality Burj Al Arab

10/10 - 훌륭해요

Joaquim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
7* Estrelas
Ótima estadia digna de 7 estrelas Pena a localização não ser uma das melhores do Dubai
2023년 12월에 2박 숙박함
답변 제공: Alyaa 님, 2023년 12월 28일
Dear Joaquim,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al bishrSpecialist Leading Quality Burj Al Arab

10/10 - 훌륭해요

Oghenovo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 8박 숙박함
답변 제공: Alyaa 님, 2023년 12월 28일
Dear Oghenovo,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at Burj Al Arab. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading Quality Burj Al Arab

8/10 - 좋아요

Rong

2023년 12월에 3박 숙박함
답변 제공: Alyaa 님, 2023년 12월 28일
Dear Rong,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at Burj Al Arab. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading Quality Burj Al Arab

10/10 - 훌륭해요

Christine von

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Alyaa 님, 2023년 12월 25일
Dear Christine,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Specialist Leading Quality Burj Al Arab

10/10 - 훌륭해요

Irina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schönes Hotel, das beste, was ich bis jetzt gesehen habe. Luxury pur, besondere entspannte Atmosphere und Eindruck. Jeden Cent wert.
2023년 12월에 2박 숙박함
답변 제공: Alyaa Al Bishr 님, 2023년 12월 20일
Dear Irina,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our staff exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Specialist Leading qualityBurj Al Arab

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: Alyaa Al Bishr 님, 2023년 12월 18일
Dear Alex,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading QualityBurj Al Arab

6/10 - 괜찮아요

Nita

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is very friendly. The hotel is definitely shlwing its age. Especially in the room. Definiwell overrated. “been there, done that ” kind of hotel. Many other resorts ib dubai are far superior .
2023년 12월에 4박 숙박함
답변 제공: Alyaa Al Bishr 님, 2023년 12월 13일
Dear Nita,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading QualityBurj Al Arab

10/10 - 훌륭해요

Ifraz

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Alyaa Al Bishr 님, 2023년 12월 11일
Dear Ifraz,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at Burj Al Arab. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Specialist Leading Quality Burj Al Arab

2/10 - 너무 별로예요

Robert

별로예요: 편의 시설/서비스
Honestly the worse hotel I’ve ever stayed in and I’ve stayed in so many hotels the start to finish it was a nitemare please don’t be fooled by this hotel it’s joke
2023년 12월에 2박 숙박함
답변 제공: Alyaa Al Bishr 님, 2023년 12월 7일
Dear Robert,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.While I do sincerely apologize for the disappointing experience you encountered during your recent stay with us, your feedback is essential to us to ensure that your concerns are addressed promptly and effectively. It is through feedback from our valued guests such as yourself that we are able to constantly improve our level of service and I would like to thank you for bringing your experience to our attention.Thank you for choosing Burj Al Arab Jumeirah.Kind Regards,Alyaa Al BishrSpecialist Leading Quality Burj Al Arab

10/10 - 훌륭해요

Herjit

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When you walk through the door the service is 7 Stars and all the staff were amazing to the Butler on 2nd floor to the buggy driver Dharamjit, to Sal Team Nitish and all his team were all amazing to the breakfast team thank you Team
2023년 11월에 2박 숙박함
답변 제공: Alyaa Al Bishr 님, 2023년 12월 7일
Dear Herjit,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Specialist Leading QualityBurj Al Arab