저녁 식사, 브런치 및 해피아워 제공
예약 가능 여부 확인

골든 튤립 알 바르샤 여행 후기

4 out of 5
골든 튤립 알 바르샤
Sheikh Zayed Road / Al Barsha 1, Dubai

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 214개 이용 후기 중 41개" "
평점 8 - 좋아요. 214개 이용 후기 중 74개" "
평점 6 - 괜찮아요. 214개 이용 후기 중 56개" "
평점 4 - 별로예요. 214개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 214개 이용 후기 중 21개" "

7.4/10

청결 상태

7.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태
2020년 1월에 1박 숙박함
답변 제공: Steve 님, 2020년 1월 28일
Dear Guest, Greetings from Golden Tulip Hotel,Al Barsha – Dubai..!!! Many thanks for the feedback. We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel Best Regards Stephen Dsouza

6/10 - 괜찮아요

Seung-A

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 1월에 4박 숙박함
답변 제공: Amy 님, 2019년 2월 9일
Dear Mr. Seung, Good Afternoon! We would like to thank you for sharing this great review about your stay! We wish you safe travels and look forward to seeing you again soon!

4/10 - 별로예요

dohwa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함
답변 제공: Amy 님, 2018년 8월 11일
Dear Sir/Madam, Greetings from Golden Tulip Al Barsha! Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
쇼핑센터에 인근
저렴한 가격으로 편안하게 숙박한 호텔. 룸은 대체로 청결했으며 직원들도 대부분 친절함. 조식은 기대에 비해 아주 만족스러운 메뉴(다양함). 가격대비 아주 만족한 호텔.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good Breakfast Buffet
시설이 낡고 열악한 것이 수리되지 않고 그대로 룸에 비치되어 있어서 청결하지 못하다는 느낌을 받았고, 호텔 비품이 다른 두바이 호텔에 비하여 적었습니다. 욕실 슬리퍼가 없는 것은 너무 불편하였습니다. 두번 이나 추가로 타월을 가져달라고 하였지만 반응이 없었습니다.

8/10 - 좋아요

Jinwook 님, 카타르

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
골든튤립호텔 평가
가격 대비 만족

8/10 - 좋아요

JANG HO 님, 대한민국

좋아요: 청결 상태, 직원 및 서비스
가격대비 추천 호텔
아침식사가 좋으며, 가격대비 괜챦은 호텔

10/10 - 훌륭해요

PARK MOONKYU 님, SEOUL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리한 숙박
친절한 직원과 훌륭한 호텔시설, 그리고 아주 빠르지 않지만 나름 훌륭한 와이파이, 조식 등등 가격대비 충실한 시설을 보여줬습니다만, 수영장이 사진 보다는 좀 작더군요,, 그리고 전반적으로는 좋은 위치였지만 도심내에서는 약간 떨어져 있어 늘 택시를 타고 다님, 택시 기사들도 위치를 잘 몰라 며칠 머무는 동안 늘 네비를 켜서 보여주고 찾아감.. 그 외에는 아주 전반적으로 훌륭했음

6/10 - 괜찮아요

Mark

좋아요: 청결 상태
2024년 2월에 4박 숙박함
답변 제공: Stephen 님, 2024년 2월 15일
Dear Mr.Mark,Greetings for the day..!!! Many thanks for your feedback and for Rating us 3 out of 5. We look forward to welcoming you back again soon. Best Regards,Stephen Dsouza

8/10 - 좋아요

Fahad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good hotel, very well stitahed and the staff is friendly
2023년 11월에 9박 숙박함
답변 제공: Stephen 님, 2023년 11월 28일
Dear Mr Fahad,Thank you so much for taking the time to share your feedback and rating us a good score here in Expedia.com We are delighted to know that you find our hotel comfortable with friendly and Welcoming staff while staying with us. Please note that we value every guests' feedback to us, as we believe that it will help us to improve and achieve our goal of providing a high quality of service to all our guests. We look forward to welcoming you back again soon. Best Regards Stephen Dsouza

6/10 - 괜찮아요

Jihan 님, Carlisle

좋아요: 직원 및 서비스, 편의 시설/서비스
This property is in an excellent location, surrounded by various restaurants and walking distance to the metro station. The Mall of Emirates is either a 20 min walk or one metro stop. The most positive review goes to the hotel staff. All the staff are extremely helpful, efficient and do go out of their way to make sure customers' are comfortable . However there are issues with the hotel. Every Friday evening the hotel hosts a party on the first floor and the noise travels to the guestroom making it difficult to rest or sleep. The bathtubs and bathroom doors are worn out and has got rusts and stains. When I walk down the corridor and in my room the vents constantly gave out a malodourous himid scent which was unpleasant and I had to open the windows.
2023년 11월에 7박 숙박함
답변 제공: Stephen 님, 2023년 11월 15일
Dear Mr JihanThank you so much for taking the time to share your feedback and rating us a good score here in Expedia.com.We are delighted to know that you find our hotel comfortable with friendly and Welcoming staff while staying with us. Also, we have noted your feedback with regards to the Loud Music Noise and Stains in the Bath Tub and Bathroom Doors and we assure you that we will investigate this matter and will take the necessary action. Please note that we value every guests' feedback to us, as we believe that it will help us to improve and achieve our goal of providing a high quality of service to all our guests. We look forward to welcoming you back again soon. Best Regards Stephen Dsouza

8/10 - 좋아요

Haris

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Positives: Great Location: Very near to the metro, walkable. Lots of dining & shopping options around the hotel. Just one station away from Mall of Emirates Staff & Service: Quick to response, good service & always ready to help Shuttle: Not many hotels have this service. They have a shuttle service to "The Beach JBR" & The Outlet Mall. Breakfast: Lots of options in breakfast, food is good. Improvements: The need some renovation, as the hotel is quite old. Cleanliness can be better.
2023년 10월에 4박 숙박함
답변 제공: Stephen 님, 2023년 10월 28일
Dear Mr Haris,Thank you so much for taking the time to share your feedback and rating us a good score here in Expedia.com We are delighted to know that you find our hotel comfortable with friendly and Welcoming staff while staying with us. Also, we have noted your feedback with regards to the Hotel Renovation and Cleanliness and we assure you that we will investigate this matter and will take the necessary action. Please note that we value every guests' feedback to us, as we believe that it will help us to improve and achieve our goal of providing a high quality of service to all our guests. We look forward to welcoming you back again soon. Best Regards Stephen Dsouza

4/10 - 별로예요

Jordi 님, BARCELONA

출장 여행
좋아요: 직원 및 서비스
Hotel antiguo que requiere una renovación. Había hormigas en la habitación. El desayuno no está adaptado a gustos occidentales. Tienen discoteca y se escucha desde la habitación. El personal muy amable.
2023년 10월에 4박 숙박함
답변 제공: Stephen 님, 2023년 10월 21일
Dear JordiThank you for sharing your experience.We're so sorry to hear you were left disappointed after your stay with us. Please note that we've taken your comments on board and will investigate them internally in an effort to improve the quality and service standards we offer, and to ensure this remains a one-time occurrence.We really hope you'll decide to stay with us again and see the good changes in your return.Best RegardsStephen

2/10 - 너무 별로예요

jacqueline

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Needs a Major Renovation
The staff at the front desk are lovely. HOWEVER...bathroom sink leaks. Ceiling light leaks. Mould in tub. The bed is like a rock. The SMELL of Smoke coming from the man next door was like no other. I had to leave hotel by 7am. I wanted to be sick. This is not for a family. It needs a full renovation and NON SMOKING means NON SMOKING...you can't let people do whatever they want.
2023년 8월에 4박 숙박함
답변 제공: Stephen 님, 2023년 8월 19일
Dear Jacqueline,Thank you for sharing your experience.We're so sorry to hear you were left disappointed after your stay with us. Please note that we've taken your comments on board and will investigate them internally in an effort to improve the quality and service standards we offer, and to ensure this remains a one-time occurrence.We really hope you'll decide to stay with us again and see the good changes in your return.Best RegardsStephen DsouzaFront Office Manager.

8/10 - 좋아요

Tyciano

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Boa Relação Custo-Benefício
É um hotel antigo mas bem conservado. Tem carpete no hotel inteiro e alguns quartos com cheiro forte de cigarro. O café da manhã é bem servido e tem muita opção! As camas são confortáveis e o chuveiro bom!
2023년 3월에 6박 숙박함
답변 제공: Stephen 님, 2023년 3월 22일
Dear Mr.Dimitri Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. and rating us 8 on 10 We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Stephen Dsouza Front Office Manager

8/10 - 좋아요

Tyciano

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Boa Relação Custo-Benefício
Ótima relação custo benefício. Hotel bem localizado (perto do metrô). Única coisa a reclamar é do uso de carpetes e dos quartos cheirando cigarro (mesmo sendo para não-fumantes).
2023년 3월에 6박 숙박함
답변 제공: Stephen 님, 2023년 3월 21일
Dear Sir / Ma'am, Greetings for the day..!!! Many thanks for your feedback, we will look into in detail and will get back to youBest Regards,Stephen Dsouza

6/10 - 괜찮아요

Amreek

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I liked the location of the property, it is close to a metro stop. Our room had several problems including a faulty shower and a leaky basin tap. The breakfast was just ok
2023년 2월에 7박 숙박함
답변 제공: Stephen 님, 2023년 3월 3일
Dear Sir / Ma'am, Greetings for the day..!!! Many thanks for your feedback, we will look into in detail and will get back to you.Best Regards,Stephen Dsouza

6/10 - 괜찮아요

Ayaz

Close to the m
2023년 1월에 3박 숙박함
답변 제공: Stephen 님, 2023년 2월 10일
Dear Sir / Ma'am, Greetings for the day..!!! Many thanks for your feedback, we will look into in detail and will get back to you.Best Regards, Stephen Dsouza

4/10 - 별로예요

Majd

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very old Very bad breakfast Need to upgrade the furniture and clean standards
2022년 10월에 2박 숙박함
답변 제공: Stephen 님, 2022년 10월 9일
Dear Mr. MajdThank you for your feedback on your recent stay with us. I sincerely apologize that your recent experience with us was not up to your expectations. It was certainly not in line with the level of experience that we envision to deliver to our guests. Please know that the issues you’ve highlighted have been addressed accordingly. Rest assured that actions have been put in place to avoid re occurrence of such service and shortcomings. Once again my sincere apologies and thank you for your feedback. Sincerely,Stephen Dsouza Front Office Manager

6/10 - 괜찮아요

Wolfgang

좋아요: 청결 상태
kein 4 Sterne Niveau
Die Unterkunft ist schon in die Jahre gekommen. Auf jeden Fall kein 4 Sterne Niveau.
2022년 3월에 4박 숙박함
답변 제공: Stephen 님, 2023년 2월 10일
Dear Sir / Ma'am, Greetings for the day..!!! Many thanks for your feedback, we will look into in detail and will get back to you. Sorry for the inconvenience Best Regards, Stephen Dsouza.

8/10 - 좋아요

Thibaud 님, HOUMT SOUK DJERBA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2022년 2월에 1박 숙박함

4/10 - 별로예요

Antonio David

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Breakfast not good at all.
Quite old. Breakfast is terrible.
2021년 11월에 3박 숙박함
답변 제공: Stephen 님, 2023년 2월 10일
Dear Mr. Morad, Thank you for your feedback on your recent stay with us. I sincerely apologize that your recent experience with us was not up to your expectations. It was certainly not in line with the level of experience that we envision to deliver to our guests. Please know that the issues you’ve highlighted have been addressed accordingly. Rest assured that actions have been put in place to avoid re occurrence of such service and shortcomings. Once again my sincere apologies and thank you for your feedback. Sincerely Stephen Dsouza Asst.Front Office Manager

10/10 - 훌륭해요

Pavol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Tulip
Very good hotel, close to the Metro station. On the first floor is a bar and you get 30% discount. Nice big room, the gym is not great but is ok.
2020년 2월에 6박 숙박함
답변 제공: Steve 님, 2020년 2월 28일
Dear Mr.Pavol, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. and rating us 10 on 10 We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Stephen Dsouza Asst.Front Office Manager.

8/10 - 좋아요

Dimitri

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2020년 2월에 4박 숙박함
답변 제공: Steve 님, 2020년 2월 21일
Dear Mr.Dimitri Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. and rating us 8 on 10 We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Stephen Dsouza Asst.Front Office Manager.

2/10 - 너무 별로예요

Morad

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worst hotel have been seen....
The hotel cant be spacified for more than 1 star hotel. The worst hotel visites in whole my life, i dont know how this hotel spacified as 4 stars hotel!!!!!!
2020년 2월에 1박 숙박함
답변 제공: Steve 님, 2020년 2월 10일
Dear Mr. Morad, Thank you for your feedback on your recent stay with us. I sincerely apologize that your recent experience with us was not up to your expectations. It was certainly not in line with the level of experience that we envision to deliver to our guests. Please know that the issues you’ve highlighted have been addressed accordingly. Rest assured that actions have been put in place to avoid re occurrence of such service and shortcomings. Once again my sincere apologies and thank you for your feedback. Sincerely Stephen Dsouza Asst.Front Office Manager

8/10 - 좋아요

Martin

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
2020년 1월에 7박 숙박함
답변 제공: Steve 님, 2020년 2월 6일
Dear Mr.Martin, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. and rating us 8 on 10 We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Stephen Dsouza Asst.Front Office Manager.

8/10 - 좋아요

Simsim 님, Mons

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personnel très sympathique, accueillant et disponible. Nous sommes arrivés à 10:30 et ils nous ont directement donné notre chambre alors que nous devions en principe avoir les clef à 15:30. Le frigo était un peu sale et abîmé et les rideaux pas très propres mais à part ça tout était parfait ! Le buffet déjeuner était très complet pour le prix et très bon. Merci
2020년 1월에 5박 숙박함
답변 제공: Steve 님, 2020년 2월 2일
Dear Mr Simsim, Thank you so much for taking the time to share your feedback and rating us a good score here in Expedia.com We are delighted to know that you find our hotel comfortable with friendly and Welcoming staff while staying with us. Also, we have noted your feedback with regards to the Mini Fridge and Curtains and we assure you that we will investigate this matter and will take the necessary action. Please note that we value every guests' feedback to us, as we believe that it will help us to improve and achieve our goal of providing a high quality of service to all our guests. We look forward to welcoming you back again soon. Best Regards Stephen Dsouza

8/10 - 좋아요

Ahmed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice!
Great hotel and staff! Carpet under beds and TV should be vacuumed more often; Elevators should be serviced during off peak hours; Beach bus should wait at least 5min before driving off. Overall great stay!
2020년 1월에 12박 숙박함
답변 제공: Steve 님, 2020년 1월 22일
Dear Mr.Ahmed, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel Best Regards Stephen Dsouza

6/10 - 괜찮아요

uju

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2019년 12월에 6박 숙박함
답변 제공: Steve 님, 2020년 1월 14일
Dear Sir / Ma'am, Greetings for the day..!!! Many thanks for your feedback, Best Regards, Stephen Dsouza.

8/10 - 좋아요

Meedah 님, Lagos

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Good budget friendly hotel. Good breakfast options. Very close to the metro station and not too far from the mall of the emirates. Staff were helpful and accommodating. I had a problem with the first room I was given and they changed it. However, the rugs and chairs in the rooms need to be changed as they are quite old and stained.
2019년 12월에 5박 숙박함
답변 제공: Steve 님, 2019년 12월 20일
Dear Meedah Thank you so much for staying with us and rating us a good score here in Expedia It is our pleasure to have you as our guest and we look forward to welcoming you back again soon Best Regards Stephen Dsouza. Asst.Front Office Manager.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 7박 숙박함
답변 제공: Steve 님, 2019년 12월 8일
Dear Guest, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. and rating us 5 on 5 .We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Stephen Dsouza Asst.Front Office Manager.

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 11월에 7박 숙박함
답변 제공: Steve 님, 2019년 11월 15일
Dear Sir / Ma'am, Greetings for the day..!!! Many thanks for your feedback, we will look into in detail and will get back to you. Sorry for the inconvenience Best Regards, Stephen Dsouza.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a good experience, clean tidy,good counter staff very helpful, close to the metro station across the road on the next street 4 minutes walk at most, next stop down from the Emirates mall, so very central, price good
2019년 10월에 1박 숙박함
답변 제공: Steve 님, 2019년 11월 12일
Dear Mr.Thomas, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. and rating us 10 on 10 .We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Stephen Dsouza Asst.Front Office Manager.

6/10 - 괜찮아요

Latonya

2019년 10월에 1박 숙박함

6/10 - 괜찮아요

takashi

출장 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Sound of machine such as mortar came from someplace.
2019년 10월에 2박 숙박함
답변 제공: Steve 님, 2019년 10월 26일
Dear Sir / Ma'am, Greetings for the day..!!! Many thanks for your feedback, we will look into in detail and will get back to you. Sorry for the inconvenience Best Regards, Stephen Dsouza.

8/10 - 좋아요

Olufadeju

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 12박 숙박함
답변 제공: Steve 님, 2019년 10월 22일
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel Best Regards Stephen Dsouza

6/10 - 괜찮아요

AHMED

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Business Vacations
Spent a week in the hotel, i lost my some amount of $ in the room which is the only time i Lett the money in the room. The case was started investigating and yet no update was provided in the later even i checkout. Its budget hotel and metro in near walk able 5-10 minutes. this is the only hotel i have lost anything entire my life.
2019년 10월에 7박 숙박함
답변 제공: Steve 님, 2019년 10월 19일
Dear Mr.Ahmed Thank you for sharing your feedback. We're so sorry to hear you were left disappointed after your visit. We've taken your comments on board and after investigating we came to know that you have not mentioned about your Lost Dollars to the Front Desk during your stay with us in which we were not able to investigate the matter,However upon check out while your luggage's were kept in the taxi you mentioned it to one of our concierge staff about the lost dollars where the management had no chance to investigate the matter in detail,So however in future any such things i would kindly request you report to the front desk for proper investigation We are glad to know that the Hotel Location and the price worked well for you We value each and every guests' feedback to us as we believe that it will help us improve and achieve our goal of providing the high quality of service to all our guests. We really hope you'll decide to stay with us again and see the good changes on your return. Best Regards Stephen D'souza.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best part about this hotel is it's location. Its a 200m walk to the Sharaf DG metro station. It also has alot of food options nearby. Overall, my experience was nice. The staff were very pleasant and accommodating. Especially Avneet from their room service team. However, they can improve on a few areas such as cleanliness and amenities. They aren't bad, but not of the 4* standard I'd say.
2019년 9월에 17박 숙박함
답변 제공: Steve 님, 2019년 10월 14일
Dear Sir/ Madam. Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. and rating us 4 Out of 5 .We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Stephen Dsouza Asst.Front Office Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Good location, close to the metro. Good breakfast. Bars and Restaurants in the hotel.
2019년 9월에 14박 숙박함
답변 제공: Steve 님, 2019년 10월 14일
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel Best Regards Stephen Dsouza

8/10 - 좋아요

Vk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 8박 숙박함
답변 제공: Steve 님, 2019년 10월 14일
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel Best Regards Stephen Dsouza

10/10 - 훌륭해요

hamid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함
답변 제공: Steve 님, 2019년 10월 14일
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel Best Regards Stephen Dsouza

10/10 - 훌륭해요

hamid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
it has very care manager which name Mr stephen D'souza
2019년 10월에 3박 숙박함
답변 제공: Steve 님, 2019년 11월 21일
Dear Mr.Hamid, Thank you for sharing your experience and for rating us a good score. We are happy to know that you had a great stay in our hotel and you enjoyed the services provided by our staff. Your good words are so inspiring and we assure you that we will keep on providing the high quality of service to all our guests. We look forward to welcoming you back again soon. Best Regards Stephen Dsouza Asst.Front Office Manager.

10/10 - 훌륭해요

hamid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 4박 숙박함
답변 제공: Steve 님, 2019년 10월 14일
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel Best Regards Stephen Dsouza

10/10 - 훌륭해요

hamid

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Steve 님, 2019년 10월 14일
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel Best Regards Stephen Dsouza

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
2019년 9월에 7박 숙박함
답변 제공: Steve 님, 2019년 10월 6일
Dear Sir / Ma'am, Greetings for the day..!!! Many thanks for your feedback, we will look into in detail and will come back to you. Sorry for the inconvenience. Best Regards,Stephen Dsouza.

8/10 - 좋아요

Angelina

좋아요: 청결 상태, 직원 및 서비스
Nice hotel in Al Barsha area. Just I had a room with a noise. I guess it was from AC system of the buiding. However if someone prefer windows closed, it can be fine. In general I liked my stay.
2019년 8월에 2박 숙박함
답변 제공: Steve 님, 2019년 8월 19일
Dear Miss Angelina. Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. and rating us 4 Out of 5 .We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Stephen Dsouza Asst.Front Office Manager

6/10 - 괜찮아요

Vilas

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
very basic hotel
the hotel room was not up to the mark and the breakfast was terrible
2019년 5월에 2박 숙박함
답변 제공: Steve 님, 2019년 5월 24일
Dear Mr.Vilas, Thank you for your feedback on your recent stay with us. I sincerely apologize that your recent experience with us was not up to your expectations. It was certainly not in line with the level of experience that we envision to deliver to our guests. Please know that the issues you’ve highlighted have been addressed accordingly. Rest assured that actions have been put in place to avoid re occurrence of such service shortcomings. Once again my sincere apologies and thank you for your feedback. Sincerly Stephen Dsouza Asst.Front Office Manager.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: Steve 님, 2019년 5월 22일
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. and rating us 10 on 10 .We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Stephen Dsouza Asst.Front Office Manager.

6/10 - 괜찮아요

실제 이용하신 고객

2019년 4월에 7박 숙박함
답변 제공: Steve 님, 2019년 5월 22일
Dear Sir / Ma'am, Greetings for the day..!!! Many thanks for your feedback, we will look into in detail and will come back to you. Sorry for the inconvenience. Best Regards,Stephen Dsouza.

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Le personnel n'a pas été très accueillants, je les est trouvés assez hautains et pas à notre service ni à notre écoute. Le petit déjeuner n'étais pas assez copieu ni diversifié. La chambre n'était pas néttoyée (nous avons du nous même déscendre notre plateau commandé la veille) alors que la femme de ménage était bien passée.
2019년 4월에 4박 숙박함
답변 제공: Steve 님, 2019년 5월 22일
Dear Guest, Thank you for your recent stay with us and for your time in rating us and for providing feedback. I am sorry to read your comments and regret the fact that we were unable to fully come up to your expectations and you did not truly enjoy your stay at our Hotel. I assure you that the vast majority of our guests do have a pleasant experience as evident from comments posted on Expedia.Com We have noted on your comments with regards to your Room and we will be checking the same with the team and corrective measure will be implemented to avoid future repetitive incident. We thank you for your time in providing us with your feedback, . I hope this isolated incident will not deter you from trying our services again and we do look forward to future opportunities to welcome you back again. Best Regards Stephen Dsouza Asst.Front Office Manager.