숙박 시설의 전망
예약 가능 여부 확인

합투르 그랜드 리조트, 오토그래프 컬렉션 여행 후기

5 out of 5
합투르 그랜드 리조트, 오토그래프 컬렉션
Al Falea Street, Jumeirah Beach, Dubai

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 587개" "
평점 8 - 좋아요. 1001개 이용 후기 중 288개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 65개" "
평점 4 - 별로예요. 1001개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 24개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

9.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
리조트안에만 있기는 좋음
호텔의 서비스나 상태는 매우 좋았으며 풀도 가족들이 사용할 수 있는 풀과 성인들만 사용할 수 있는 풀로 나누어져 좋았습니다. 아쉬운 점은 무료 셔틀버스가 운행이 되긴했지만 두바이 시내와는 거리가 있었으며 공항에서 호텔까지 메트로로 거의 한시간 정도가 걸렸으며 부폐가 기대에 못미쳤습니다.
2019년 7월에 2박 숙박함
답변 제공: Habtoor Grand Resort 님, 2019년 8월 16일
Dear Valued Guest, Thank you for all the generous comments. Thank you for recognizing the facilities as well. We’re delighted to know that you enjoyed your stay. However, we do apologize if we did not meet your expectations or if there was any inconvenience during your stay. This is not the impression we wish to give our guests and your feedback is valuable to us. Rest assured all points are taken and will be shared with management. Yours sincerely, \ Randy Sawalha Asst. Front Office Manager

8/10 - 좋아요

heesun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
더 있고 싶었던 호텔
별로 수영을 좋아하지 않아 둘러보기만했지만, 전용 수영장과 호텔 앞으로 더 가면 나오는 전용 비치가 굉장히 좋았습니다. 객실도 깨끗하고 인테리어가 리조트느낌으로 이뻤고, 조식도 나름 만족스러웠습니다.
답변 제공: Habtoor Grand Resort, Autograph Collection 님, 2018년 2월 24일
Dear Valued Guest, Thank you for taking the time to share your feedback. We are very much delighted to know that even if you do not like swimming, our recreational facilities, especially the infinity pool pleased you. We're also glad you enjoyed the breakfast. Thank you for highlighting the cleanliness of our rooms as well as the interior. Once again, thank you for staying with us and we hope to see you again. Yours sincerely, Daisy Fuentes Jomoc Guest Relations Manager

10/10 - 훌륭해요

Alberto

연인과의 여행
Ogni volta che torniamo a Dubai ci fermiamo all’Habtoor. Posizione strategia, personale efficiente. Unica nota i bambini lasciati troppo a piede libero nella sala della colazione.
2024년 3월에 7박 숙박함
답변 제공: Lijith 님, 2024년 3월 28일
Dear Guest,Whilst it was a pleasure to have you as our guest at the Habtoor Grand Resort, Autograph Collection, we have noted that your stay was not up to your expectations on this particular occasion. Guest feedback is of immense value to us and I would like to assure you that your constructive comments have been shared with the team.Once again thank you very much for taking the time to share your experience on this platform and we look forward to welcoming you back. Kind regards,LIJITH A.S Rooms Controller Supervisor

10/10 - 훌륭해요

marco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tutto ok.
2024년 3월에 3박 숙박함
답변 제공: Lijith 님, 2024년 3월 22일
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Lijith, Rooms Controller - Habtoor Grand Resort, Autograph Collection

4/10 - 별로예요

Mona

별로예요: 청결 상태
2024년 3월에 5박 숙박함
답변 제공: LIJITH 님, 2024년 3월 23일
Dear Guest,Whilst it was a pleasure to have you as our guest at the Habtoor Grand Resort, Autograph Collection, we have noted that your stay was not up to your expectations on this particular occasion. Guest feedback is of immense value to us and I would like to assure you that your constructive comments have been shared with the team.Once again thank you very much for taking the time to share your experience on this platform and we look forward to welcoming you back. Kind regards,LIJITH A.S Rooms Controller Supervisor

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Rate all aspects of the Habtoor Grand Resort very good to excellent. Had no issues whatsoever during our 10 day stay. Highly recommend the premises.
2024년 3월에 10박 숙박함
답변 제공: Lijith 님, 2024년 3월 22일
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Lijith, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Colin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Lijith 님, 2024년 3월 20일
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Lijith, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

markus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super hotel wo preis und Leistung noch stimmt Zu fuss ist man in der marina schnell und braucht dazu kein Taxi Beim frühstück hat es für jeden was
2024년 3월에 4박 숙박함
답변 제공: Lijith 님, 2024년 3월 17일
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Lijith, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Fatih

2024년 3월에 7박 숙박함
답변 제공: Lijith 님, 2024년 3월 30일
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Lijith, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Lennart

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal war super freundlich und zuvorkommend. Hotel ist zwar älter aber trotzdem schön. Die Zimmer sind im Orientstil gehalten, sodass es zu Dubai passt. Fussläufig ist alles in der Marina erreichbar. Auch die Metro ist nach 25min zu Fuß erreichbar. Frühstück ist groß und bietet für jeden etwas. Wir waren nun zum zweiten Mal hier und würden es in JBR immer wieder buchen. Preis/Leistung passt.
2024년 2월에 5박 숙박함
답변 제공: Lijith 님, 2024년 3월 8일
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Hussein, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Iman

좋아요: 편의 시설/서비스
Everything was good
2024년 1월에 5박 숙박함
답변 제공: Lijith 님, 2024년 3월 3일
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Lijith, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great!! Very clean and safe. Will definitely return.
2024년 2월에 6박 숙박함
답변 제공: Lijith 님, 2024년 2월 24일
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Lijith, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Tobias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 6박 숙박함
답변 제공: Lijith 님, 2024년 2월 20일
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Lijith, Rooms Controller - Habtoor Grand Resort, Autograph Collection

6/10 - 괜찮아요

David

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Having stayed at numerous hotels in Dubai I was slightly disappointed with the Habatoor this time round. I stayed here last July for a quick break with my son and we both enjoyed the property although there was building work going on. This time with all the family I just think although a great hotel by European standards it’s just not got the polished finish that others in Dubai that I’ve stayed in has (zabeel zaray, medinat and Atlantis) disappointed that more extensive work was going on and that it was a messy site in that respect. Had some very good service but also some quite poor service as well at times. A good hotel for a more budget feeling 5 star in Dubai.
2024년 2월에 6박 숙박함
답변 제공: Lijith 님, 2024년 2월 17일
Dear Valued Guest ,Thank you for taking the time to share your recent experience at the Habtoor Grand Resort, Autograph Collection Hotels and it is our pleasure to have you stay with us.We appreciate all forms of guest comments, and it is the feedback from guests like you that helps us improve our service standards and accommodations. I sincerely apologize for the shortfall in service you have encountered during your stay. This is not the service of excellence towards which we continually strive and not the impression we wish to give our guests. Further, please be assured that I have taken up your comments with the concerned departments and taken the appropriate action.We hope to have the opportunity to welcome you back to the resort to regain your trust and confidence in our property.Best regards, Lijith, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Isabella

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Where nice hotel , nice location, nice pool
2024년 1월에 7박 숙박함
답변 제공: Hussein 님, 2024년 1월 26일
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Hussein, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

FRANCESCA MARIA

답변 제공: Hussein 님, 2024년 2월 9일
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Hussein, Rooms Controller - Habtoor Grand Resort, Autograph Collection

8/10 - 좋아요

Andrew James

연인과의 여행
All good
2024년 1월에 6박 숙박함
답변 제공: Lijith 님, 2024년 1월 15일
Dear Valued Guest On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Habtoor Grand Resort, Autograph Collection. Receiving a wonderful rating from you truly delights us all. We look forward to welcoming you back soon for another #Exactly Like Nothing Else experience!

6/10 - 괜찮아요

Eleonora

Not really good service. The first night we wait almost 1h30 min for room service. The buffet was not good as expected on our full board. Nice beach. This hotel could be better!
2024년 1월에 6박 숙박함
답변 제공: Lijith 님, 2024년 1월 12일
Dear Valued Guest ,Thank you for taking the time to share your recent experience at the Habtoor Grand Resort, Autograph Collection Hotels and it is our pleasure to have you stay with us.We appreciate all forms of guest comments, and it is the feedback from guests like you that helps us improve our service standards and accommodations. I sincerely apologize for the shortfall in service you have encountered during your stay. This is not the service of excellence towards which we continually strive and not the impression we wish to give our guests. Further, please be assured that I have taken up your comments with the concerned departments and taken the appropriate action.We hope to have the opportunity to welcome you back to the resort to regain your trust and confidence in our property.

8/10 - 좋아요

Marieke

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 7박 숙박함
답변 제공: Lijith 님, 2024년 1월 12일
Dear Valued Guest On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Habtoor Grand Resort, Autograph Collection. Receiving a wonderful rating from you truly delights us all. We look forward to welcoming you back soon for another #Exactly Like Nothing Else experience!

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was amazing
2023년 11월에 6박 숙박함
답변 제공: Lijith 님, 2024년 1월 8일
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

clara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing
답변 제공: Lijith 님, 2024년 2월 15일
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Lijith, Rooms Controller - Habtoor Grand Resort, Autograph Collection

8/10 - 좋아요

Lars

출장 여행
2023년 11월에 3박 숙박함
답변 제공: Lijith 님, 2023년 11월 25일
ear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

depak

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every employee showed excellent manners and were very easy to approach. They answered my queries with great professional manner.
2023년 10월에 7박 숙박함
답변 제공: Lijith 님, 2023년 10월 30일
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Colin John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 7박 숙박함
답변 제공: Rooms Controller Team 님, 2023년 10월 18일
Thank you for the feed back. Look forward to welcome back you near in future.Thanks

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Lijith 님, 2023년 10월 3일
Dear Guest, Thank you for the perfect score. We really appreciate it. We hope to have you again in the future here at Habtoor Grand Resort, Autograph Collection! Best regards,Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Dolores

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mi casa en Dubái
Bueno, aún no ha terminado y he venido por que conozco lo fantástico que es el hotel! Hoy llega mi hijo y seguiremos aquí unos días más disfrutando de esta estancia maravillosa. Vengo desde que se inauguró el hotel y siempre es un gusto estar aquí.
Un atardecer maravilloso!!
Me hace soñar cada puesta de sol desde el balcón!
2023년 9월에 4박 숙박함
답변 제공: Lijith 님, 2023년 9월 24일
Dear Guest, Thank you for the perfect score. We really appreciate it. We hope to have you again in the future here at Habtoor Grand Resort, Autograph Collection! Best regards,Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Mariam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best hotel in Dubai!!! Grandclub room
The room was big and comfy very clean! The hotel staff was amazing/nice/helpful Hotel had great food the breakfast lounge was over the top! 10/10 We used the pool everyday and it was amazing Service at the pool was great 👍 Overall the experience was 10/10
2023년 9월에 7박 숙박함
답변 제공: Lijith 님, 2023년 9월 24일
Dear Guest, Thank you for the perfect score. We really appreciate it. We hope to have you again in the future here at Habtoor Grand Resort, Autograph Collection! Best regards,Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Carl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/a
2023년 9월에 3박 숙박함
답변 제공: Lijith 님, 2023년 9월 22일
Dear Guest, Thank you for the perfect score. We really appreciate it. We hope to have you again in the future here at Habtoor Grand Resort, Autograph Collection! Best regards,Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Bekim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a great time
2023년 8월에 4박 숙박함
답변 제공: Rooms Controller Team. 님, 2023년 8월 26일
Happy to Hear that you enjoyed the stay with us. Thank you for your comment.Look forward to welcome back near in future.

8/10 - 좋아요

Tamar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was easy to make your way around the property.
2023년 8월에 7박 숙박함
답변 제공: Rooms Controller Team. 님, 2023년 8월 26일
Thank you for your feed back, hope you enjoyed the stay with us.Look forward to welcome back you near in future.

10/10 - 훌륭해요

Boris

2023년 8월에 4박 숙박함
답변 제공: Rooms Controller Team. 님, 2023년 9월 11일
Thank you for your feed back. Look forward to welcome back near in future

10/10 - 훌륭해요

Bekim

2023년 8월에 1박 숙박함
답변 제공: Rooms Controller Team. 님, 2023년 9월 11일
Thank you for your feed back. Look forward to welcome back near in future

8/10 - 좋아요

Jonas

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 5박 숙박함
답변 제공: Lijith 님, 2023년 8월 11일
Dear Guest, Thank you for the perfect score. We really appreciate it. We hope to have you again in the future here at Habtoor Grand Resort, Autograph Collection! Best regards,Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

8/10 - 좋아요

Lucy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Lijith 님, 2023년 8월 11일
Dear Guest, Thank you for the perfect score. We really appreciate it. We hope to have you again in the future here at Habtoor Grand Resort, Autograph Collection! Best regards,Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Claus

2023년 7월에 4박 숙박함
답변 제공: Hussein 님, 2023년 7월 25일
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful, and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Mohamed Hussein, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Jennifer

연인과의 여행
Es war alles zu unserer vollsten Zufriedenheit Es war unser dritter Aufenthalt im Habtoor Grand Resort Wir würden dieses Hotel auf jedenfall immer wieder buchen
2023년 7월에 9박 숙박함
답변 제공: Rooms Controller Team. 님, 2023년 7월 23일
Thank you for your Loyalty & the value feed back.Look forward to welcome back you near in future. Thanks

10/10 - 훌륭해요

RANDHIR

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was absolutely fantastic. They went over and above to make our stay memorable and comfortable. We booked the Clubrooms that gave us assess to the Club lounge, the staff were so accommodating and would make vegetarian meals for my children. They hotel is located in a nice area, it’s quite but walking distance from all the restaurants and bars.
2023년 7월에 7박 숙박함
답변 제공: Lijith 님, 2023년 7월 23일
Dear Guest, We appreciate your comments and perfect score. It gives us great pleasure to know that your time with us was so delightful, and that you appreciated the excellent service provided by our staff. Your words of gratitude will undoubtedly serve as an inspiration to all of us. here at the Habtoor Grand Resort, Autograph Collection to consistently provide Exactly Like Nothing Else service. Thank you for staying with us. Please visit us again soon! Best regards, Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

8/10 - 좋아요

Jens

2023년 7월에 1박 숙박함
답변 제공: Hussein 님, 2023년 7월 17일
Dear Guest, Thank you for the perfect score. We really appreciate it. We hope to have you again in the future here at Habtoor Grand Resort, Autograph Collection! Best Regards,Mohamed Hussein, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

shane

2023년 7월에 3박 숙박함
답변 제공: Hussein 님, 2023년 7월 16일
Dear Guest, Thank you for the perfect score. We really appreciate it. We hope to have you again in the future here at Habtoor Grand Resort, Autograph Collection! Best regards,Mohamed Hussein, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Ingrid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hatten ein tolles Club Zimmer… Essen und Service in der Lounge fantastisch… die Hotelanlage an sich ist schon etwas in die Jahre gekommen und der Weg zum Strand durch die Anlage sehr lang. Der Strand wäre schön, wenn er besser gepflegt und die Liegen bequemer wären. Nur sehr kleiner Bereich zum schwimmen freigegeben. Am Strand ist das Personal auch sehr unfreundlich. Durch die positiven Erfahrungen mit der Lounge sind wir sehr zufrieden, ansonsten gibt es viel bessere Hotels in Dubai.
2023년 6월에 5박 숙박함
답변 제공: Lijith 님, 2023년 7월 5일
Dear Guest, Thank you for the perfect score. We really appreciate it. Also, we have noted your concern with the sunbeds and pool staff and we will address the same with the concern. We apologize for the same and We hope to have you again in the future here at Habtoor Grand Resort, Autograph Collection! Best regards, Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Afsaneh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a wonderful vacation in this hotel. We found it a family-oriented hotel with a beautiful beach, great view, garden and pool. The staff were kind and tried to make our stay pleasant. Special thanks to Ranjit at the hotel reception.
2023년 6월에 8박 숙박함
답변 제공: Lijith 님, 2023년 7월 2일
Dear Guest, Thank you for the perfect score. We really appreciate it. We hope to have you again in the future here at Habtoor Grand Resort, Autograph Collection! Best regards,Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Janki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 4박 숙박함
답변 제공: Lijith 님, 2023년 6월 19일
Dear Guest, Thank you for the perfect score. We really appreciate it. We hope to have you again in the future here at Habtoor Grand Resort, Autograph Collection! Best regards,Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Imshad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved everything about the hotel, only thing I would have loved on top would have been to meet Mr Habtoor himself, he visited the hotel frequently but was unable to meet him. Maybe Next time!
2023년 5월에 7박 숙박함
답변 제공: Lijith 님, 2023년 6월 14일
Dear Guest, Thank you for the perfect score. We really appreciate it. We hope to have you again in the future here at Habtoor Grand Resort, Autograph Collection! Best regards,Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Nikolay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beach and personnel are amazing
2023년 6월에 2박 숙박함
답변 제공: Lijith 님, 2023년 6월 6일
Dear Guest, Thank you for the perfect score. We really appreciate it. We hope to have you again in the future here at Habtoor Grand Resort, Autograph Collection! Best regards,Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Natalie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location for exploring Dubai. Amazing for families to enjoy the shaded kids pool, vast dining options and play park.
2023년 5월에 5박 숙박함
답변 제공: Lijith 님, 2023년 6월 14일
Dear Guest, Thank you for the perfect score. We really appreciate it. We hope to have you again in the future here at Habtoor Grand Resort, Autograph Collection! Best regards,Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Karen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location with excellent rooms and view. Had a really enjoyable time over the week we spent there. Really felt like a five star treatment in every aspect.
2023년 5월에 8박 숙박함
답변 제공: Lijith 님, 2023년 6월 6일
Dear Guest, Thank you for the perfect score. We really appreciate it. We hope to have you again in the future here at Habtoor Grand Resort, Autograph Collection! Best regards,Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Sumyya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 9박 숙박함
답변 제공: Lijith 님, 2023년 6월 6일
Dear Guest, Thank you for the perfect score. We really appreciate it. We hope to have you again in the future here at Habtoor Grand Resort, Autograph Collection! Best regards,Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

8/10 - 좋아요

Joanne 님, Basel

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel, probably 4 rather than 5 stars. Staff nice and quick to address issues but lacks the personal service of 5 star. Exceptionally busy place and food in the restaurants is average at best despite twice the price of better restaurants nearby
2023년 5월에 6박 숙박함
답변 제공: Lijith 님, 2023년 5월 31일
Dear Guest, Whilst it was a pleasure to have you as our guest at the Habtoor Grand Resort, Autograph Collection, we are glad to know that you are happy with the staff. Also, we have noted that your stay was not up to your expectations in regard to the Food and the pricing of the food. Guest feedback is of immense value to us and I would like to assure you that your constructive comments have been shared with the concerned departments and take the appropriate action to ensure that the service is up to the five-star standards. Once again thank you very much for taking the time to share your experience on this platform and we look forward to welcoming you back. Best regards, Lijith A.S, Rooms Controller - Habtoor Grand Resort, Autograph Collection

10/10 - 훌륭해요

Jakub

2023년 5월에 4박 숙박함
답변 제공: Rooms Controller Team. 님, 2023년 5월 29일
Thanks for the feed back. Look forward to welcome you near in future.

8/10 - 좋아요

Dorothea Danuta

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ein sehr gutes Hotel! Kann ich nur weiter empfehlen.
2023년 5월에 8박 숙박함
답변 제공: Rooms Controller Team. 님, 2023년 5월 29일
Thanks for the feed back. Look forward to welcome you near in future.