Dear Yoonhyung,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Guest,Thank you for sharing your review.It was a pleasure to host you as our valued guest and we look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Guest,Thank you for sharing your feedback.I am glad to know that you had a pleasant experience, overall.Your constructive comment on the temperature in the room is surely noted and I apologize for the discomfort caused. While we have a touch panel to control air temperature in each room, our Engineering team is always available to assist further with custom setting the temperature according to our guests' preference.I am sorry to know that you did not appreciate the taste of the food that we offer at Kitchen 6 for breakfast, apart from rice noodles and I have already shared your feedback with our Culinary leaders, to consider for future enhancements. I hope the above will not deter you from visiting us again as we look forward to having the opportunity to be of service to you in the near future. Sincerely,Ekaterina GeyDirector of Quality

Dear DONGWOOK,Thank you for sharing your review.I am very happy to know that you had a pleasant stay experience, while the team ensured to extend genuine hospitality and made you feel special.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Seung Won,I am sorry to know that your experience was below satisfactory, and we couldn’t meet your expectations on this occasion. Please accept my sincere apologies for any inconvenience caused.Upholding our commitment to provide exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Dubai.Sincerely,Ekaterina GeyDirector of Quality

Dear Guest, Your kind feedback is very much appreciated and we look forward to welcoming you back again soon. Kind regards, Nick Patmore Hotel Manager

Dear Guest, It is always rewarding to know that our guests have met the objective of their trip whether on business or pleasure. Many thanks for your encouraging words which I am going to share with the team and hope to see you again soon. Kind regards, Nick Patmore Hotel Manager

Dear Kyubock, Always a pleasure for the team to read such encouraging comments. We thank you for your post and we certainly look forward to welcoming you back again in the not too distant future. Kind regards, Brian Hashkowitz Hotel Manager

Dear Jungmin, Always a pleasure for the team to read such encouraging comments. We thank you for your post and we certainly look forward to welcoming you back again in the not too distant future. Kind regards, Brian Hashkowitz Hotel Manager

Dear Jongsun, It is always rewarding to know that our guests have met the objective of their trip whether on business or pleasure. Many thanks for your encouraging words which I am going to share with the team and hope to see you again soon. Kind regards, Brian Hashkowitz Hotel Manager

Dear Vahe,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Shayzan Monique,Thank you for taking the time to share your review.It was a pleasure to have you as our guest at the JW Marriott Marquis Hotel Dubai and I am happy to read from your comments that you very much enjoyed your stay.Thank you for recognizing Ahmed and Gourav for delivering exceptional service – they were truly delighted when I shared your positive feedback.We look forward to welcoming you back again soon.Sincerely,Ekaterina GeyDirector of Quality

Dear Jasjot,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Demetria Mccootie,Thank you for sharing your review.I am delighted to know that you had a great experience during your recent stay with us and truly enjoyed various dining options that we have at the hotel. We look forward to your soonest return.Sincerely,Ekaterina GeyDirector of Quality

Dear abdulatif,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Katrina Grace,Thank you for your review.I am delighted to know that you had an enjoyable experience during the stay, while the team extended genuine hospitality.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Racquita,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear himansu,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Valdo,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Judit,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Alonso,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Sharonda,Thank you for your review.I am delighted to know that your recent stay at our hotel was enjoyable, and you truly appreciated genuine hospitality extended by the team. Our associates are passionate about creating memorable experiences for our guests and it is encouraging to read that we could impress you.We look forward to welcoming you back in not-too-distant future.Sincerely,Ekaterina GeyDirector of Quality

Dear Bradley Jordan,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay, while the team ensured to look well after you.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Rayan,Thank you for your feedback.I am truly sorry to know that your experience was not perfect on this occasion, and the way our Front Desk team handled your request for early check in did not meet your expectations. Please accept my sincere apologies for the frustration caused. I have also shared your comments with our Director of Front Office Operations, so that he can work with the team on improvements. We highly appreciate your loyalty as our valued Gold Elite member, and we hope you will choose to stay with us again in the future, so that we can create a different impression and regain your trust. Sincerely,Ekaterina GeyDirector of Quality

Dear Aileen,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Derik,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear U,Thank you for your review.I am delighted to know that you had a pleasant experience, overall.Your constructive feedback on the maintenance level is surely noted, and I apologize for the inconvenience caused. I have also shared your comments with our Director of Engineering, so that he can consider it for future enhancements. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear LeRoy,Thank you for your review.I am glad to know that you had a pleasant experience during the stay and the team could impress you by delivering exceptional service.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Tanesha,Thank you for your feedback.I am sorry to know that your experience was not entirely perfect, and we couldn’t fully meet your expectations on this occasion. Please accept my sincere apologies for any inconvenience caused. Upholding our commitment to provide exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Dubai.Sincerely,Ekaterina GeyDirector of Quality

Dear Kaneko,Thank you for sharing your feedback.I am sorry to know that your experience was not entirely perfect, and you encountered challenges, both maintenance and cleanliness related. Please accept my sincere apologies for the discomfort caused. I have also addressed your concerns to the appropriate department heads, to ensure corrective actions are implemented for improvement. I hope the above will not deter you from visiting us again as we very much looking forward to welcoming you back.Sincerely,Ekaterina GeyDirector of Quality

Dear doris,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Sylvain,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Ammar,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Pamala,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Amir Miar,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Adrian,Thank you very much for your positive review.I am delighted to know that you had a great stay experience with us, while the team ensured to look well after you and extended genuine hospitality.We look forward to your return later this year.Sincerely,Ekaterina GeyDirector of Quality

Dear Valerie,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Roy,Thank you for your review.I am delighted to know that you had a great experience and truly appreciated genuine hospitality extended by the team.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Courtney,Thank you for sharing your review.I am delighted to know that you had a great experience and enjoyed the comfort of your room, while the team extended genuine hospitality.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Hiroshi,Thank you for your feedback.Thank you for taking the time to complete the Guest Satisfaction Survey for your recent stay at the JW Marriott Marquis Hotel Dubai. I am sorry to know that your experience was not entirely perfect, and you encountered delay during check in process and later on, while communication to Guest Experience Team. Please accept my sincere apologies for the inconvenience caused. I have also shared your feedback with our Director of Rooms, so that he can review it with the team in detail and work on improvements. I hope the above will not deter you from visiting us again as we look forward to having the opportunity to be of service to you in the near future. Sincerely,Ekaterina GeyDirector of Quality

Dear Rachita,Thank you for your review.I appreciate your feedback and I am happy to read that you had a pleasant experience, overall. Your constructive comments on the condition of the hotel and traffic are surely noted and I apologize for the inconvenience caused. I have also shared your feedback with our hotel leadership team, to be considered for future enhancements. We look forward to having the opportunity to be of service to you in the near future.Sincerely,Ekaterina GeyDirector of Quality

Dear Jamal Theodore,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Fadi,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear RAGHEB,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Amber,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear ALI,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Najeeb,Thank you for taking the time to share your feedback.It is disappointing to read that your experience was below satisfactory, and we couldn’t meet your expectations on this occasion. After reviewing the history of your stay with our Front Desk team and leaders who were in communication with you, I understood there was a challenge at arrival stage and room with king size bed was not available. Please accept my sincere apologies for the inconvenience caused. Kindly note that we always aim to accommodate our guests’ special requests and preferences while allocating rooms for arrival, however it may become challenging at times, especially when the hotel runs on its full capacity. Therefore, requests for specific bed type are always prioritized, however remain a subject to availability. Upholding our commitment to provide exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Dubai.Sincerely,Ekaterina GeyDirector of Quality