야외 수영장, 06:00 ~ 22:00 오픈, 수영장 파라솔, 일광욕 의자

로즈 레이한 바이 로타나 여행 후기

4 out of 5
로즈 레이한 바이 로타나
Sheikh Zayed Road, Dubai

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 604개" "
평점 8 - 좋아요. 1002개 이용 후기 중 284개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 69개" "
평점 4 - 별로예요. 1002개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 23개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

SangHuyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: Michael 님, 2020년 1월 22일
Dear SangHuyn, Thank you very much for the rating you give to our hotel “Rose Rayhaan by Rotana”. We are glad that we have met your expectations. We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

hyewon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
뭐 이가격에 이런 호텔을 대박이네요 두바이가 호텔좋은건 알았지만 진짜 짱이에요 육만원대로 썼는데 물론 여름이라 매우더웠지만 호텔은 정말 깜놀이요!!! 룸도 크고 정말 경유지만 아니면 눌러 앉고 싶었어요 ㅠ 지하철역 완전 가깝고 스벅이랑 약국이 좀 있구요 지역특성상 뭐가 없는 느낌인데 두바이자체가 그러니 뭐 ㅋㅋㅋ 완전 이호텔 짱이에요 에어컨 빵빵에 다좋아요욕조도 계단 올라가서 들어가는 형식이에요 ㅎ
2019년 8월에 1박 숙박함
답변 제공: General Manager 님, 2019년 12월 5일
Dear hyewon, Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back. Yours Sincerely, General Manager at Rose Rayhaan by Rotana

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So So
So So
2019년 10월에 1박 숙박함
답변 제공: General Manager 님, 2019년 11월 21일
Dear Valued Guest, Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back. Yours Sincerely, General Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 7박 숙박함
답변 제공: Michael 님, 2019년 10월 14일
Dear Valued Guest, Thank you very much for the rating you give to our hotel “Rose Rayhaan by Rotana”. We are glad that we have met your expectations. We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가상비 갑
접근성이 좋아 이동시 편리 객실 상태도 좋았음
2019년 10월에 6박 숙박함
답변 제공: Michael 님, 2019년 10월 15일
Dear Valued Guest, Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back. Yours Sincerely, General Manager at Rose Rayhaan by Rotana

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
직원들 겁나 친절함 하지만 고장이 많고 흡연가능한 룸은 냄새가 너무 심해서 머리가 아플지경이었습니다. 결국에는 방을 바꿔서 괜찮았어요 냉장고가 커서 좋았고 조리는 할수 없습니다.
2019년 7월에 2박 숙박함
답변 제공: Haytham 님, 2019년 7월 30일
Dear Valued Guest, Thank you for choosing to stay with us and taking the time providing us your feedback. We appreciate your comments and we would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads and to work on the required improvement. We hope that this experience will not deter you from using our hotel in the future. Sincerely, General Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

INCHEOL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay in Rotana dubai
It was very perfect to stay.
2019년 3월에 8박 숙박함
답변 제공: General Manager 님, 2019년 3월 10일
Dear INCHEOL, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are grateful that you had an enjoyable stay with us and we have met your expectations. We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana

6/10 - 괜찮아요

지혜

It is suitable to stay for business trip in short.
It is located near the subway station and there are lots of coffee shops and restaurants. In addition, their service to call a taxi was very satisfied and breakfast served well, so it was convenient to stay. However it was a little bit and I experienced mualfunction of elevator and I cannot enjoy the citiview due to blocked opposite other hotels.
2019년 2월에 5박 숙박함
답변 제공: General Manager 님, 2019년 2월 14일
Dear 지혜 , Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are glad that you have enjoyed your stay with us. Moreover, we have noted your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads to find ways for a better service to our guests like you. Meantime, my team and I look forward to your next visit soon. Sincerely, General Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 호텔
매년 다양한 서비스를 제공함을 확인함.
2019년 2월에 5박 숙박함
답변 제공: General Manager 님, 2019년 2월 13일
Dear Valued Guest, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are pleased to know that you have enjoyed your stay with us and were satisfied with our services and facilities. We look forward to seeing you again for another memorable experience at our Hotel and assuring you our best attention and services at all times. Sincerely, General Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
두바이 출장을 위해서라면 최고의 호텔
3년째 방문하지만 매년 더 좋아집니다. 최고의 호텔
2019년 2월에 4박 숙박함
답변 제공: General Manager 님, 2019년 2월 11일
Dear Valued Guest, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us. We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비호텔
얼리체크인을 해야해서 흡연실로 배정받았지만 룸상태가 매우 깔끔했습니다 슬리퍼와 칫솔 치약이 기본적으로 제공되진 않습니다 스탭들이 친절하고 호텔시설에도 굉장히 만족스러웠습니다
2018년 9월에 1박 숙박함
답변 제공: General Manager 님, 2018년 10월 4일
Dear Valued Guest, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are pleased to know that you have enjoyed your stay with us and were satisfied with our services and facilities. Moreover, please note that we do provide room amenities upon guest request. We look forward to seeing you again for another memorable experience at our Hotel and assuring you our best attention and services at all times. Sincerely, General Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

실제 이용하신 고객

친절한 직원, 편리한 주차, 깨끗한 객실 모두 좋았습니다 다음에도 두바이가면 이용할 생각입니다
2018년 8월에 2박 숙박함
답변 제공: General Manager 님, 2018년 8월 26일
Dear Valued Guest, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us. We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana

8/10 - 좋아요

MK

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Long waiting for checking in, but nice hotel.
First of all, I have been waiting for checking in for more than 1 hour. They said it would be 15 min, but took more than an hour eventually. It would be better if they said it took longer from the beginning. Generally their service was good and facilities are nice. Breakfast was very satisfying with various choices of foods. Location-wise, it took 10 min by taxi to Dubai mall. From my room I could see Burj Khalifa, landmark of Dubai and the view was fascinating. But my colleague's room did not have those views. You should ask better view when checking in if you want.
2018년 3월에 2박 숙박함
답변 제공: General Manager 님, 2018년 3월 20일
Dear MK, Thank you very much for staying at Rose Rayhaan by Rotana. We are grateful that you have enjoyed your stay with us. Moreover, we have noted your comments about the check in and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads and to work on the required improvement. Meantime, my team and I look forward to your next visit soon. Sincerely, General Manager at Rose Rayhaan by Rotana

2/10 - 너무 별로예요

sung soon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
체크인할때도 너무 오래기다렸고 원하는 방이 없었음. 호텔에서는 대신 저녁 무료제공해주었지만 이런것보다 서비스 개선이 필요할 듯.
2017년 11월에 1박 숙박함
답변 제공: Karim 님, 2017년 11월 13일
Dear sung soon, Thank you very much for sharing your valuable feedback about Rose Rayhaan by Rotana. We have noted your dissatisfaction regarding the delayed in your check-in which we have shared with the concerned department for review and improvement. We significantly value your time taken to bring your concerns to our attention and we would like to apologize for any inconvenience it might have caused you. We hope that this experience will not deter you from using our hotel in the future and, we do hope to have the pleasure of welcoming you back to Rose Rayhaan and assuring you of our best attention and services at all times. Yours sincerely, General Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

CHONGDAE 님, 대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
이동하기 편리한 위치
메트로를 이용하여 공항 및 각 관광지로의 이동이 편리한 곳에 있다. 해변 쪽으로의 이동하는 교통편이 약간 불편하긴하나, 호텔 무료 셔틀을 이용하면 편리하다. 가격에 비해 좋은 호텔이라 생각함.
답변 제공: General Manager 님, 2017년 3월 27일
Dear CHONGDAE, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are glad that you had an enjoyable stay with us and, we have met your expectations. We will definitely look forward to your next visit very soon. Sincerely, General Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

Jin Woo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
비지니스 출장을 위한 최적의 호텔
전체적으로 만족스러운 출장이었음. 다만, 냉장고 성능에 문제가 있어서 차가운 음료를 마시기는 어려웠음.
답변 제공: General Manager 님, 2017년 2월 14일
Dear Jin Woo, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We glad that you have enjoyed your stay with us. Moreover, we appreciate your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads to find ways to better serve our guests like you. My team and I look forward to your next visit soon. Sincerely, General Manager at Rose Rayhaan by Rotana

4/10 - 별로예요

sungwon 님, Seoul

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I found women hair in the bathtub at the first day but did not complain it because i arrived at the hotel late and thought that it would be cleaned up later after I went out for the work. However it stayed with me for 4 days until I checked out. And extra pay needed for horrible Internet speed.
답변 제공: General Manager 님, 2016년 11월 10일
Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We hope that you have enjoyed your stay with us. Please note that WiFi is available in the lobby and all public areas, while in the guestroom is chargeable with rates in line with other hotels in Dubai. My team and I look forward to your next visit soon. Sincerely, General Manager at Rose Rayhaan by Rotana

8/10 - 좋아요

Julian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Unterkunft liegt nur wenige Meter von der Metro Station entfernt von der aus man alles erreichen kann. Die Einrichtung im Zimmer ist teilweise leider etwas in die Jahre gekommen. Frühstücken kann man auf zwei verschiedenen Etagen. Wobei der unterschied hier schon deutlich war. Etage 1 war sehr neu und modern. Große und frische Auswahl an Speisen und lokalen Spezialitäten. Auf Etage 2 war die Auswahl nicht so groß und der Raum optisch ebenfalls in die Jahre gekommen.
2024년 3월에 4박 숙박함
답변 제공: Mamdouh Ali 님, 2024년 3월 19일
Dear Julian,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We have noted your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads and to work on the required improvement.My team and I look forward to your next visit soon. Kind regards,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

8/10 - 좋아요

Palanivelu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good experience
2024년 3월에 3박 숙박함
답변 제공: Mamdouh Ali 님, 2024년 3월 18일
Dear Palanivelu,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

Belinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was an amazing choice for our 1 night in Dubai. We came from a stay in the desert and it was New Year’s Eve. We booked the Burj Khalifa view room because we wanted to see the fireworks, but didn’t feel like going out into the crowds of people. The room was spacious, the hotel had added a roll-away bed for our teenager free of charge. The view was spectacular, couldn’t have been better. We sat on the bed to watch the fireworks, simply magical. It allowed us to get a good nights sleep before our flight home in the morning. Plus, the room has a washing machine (bring your own soap or get it in the supermarket around the corner from the hotel). The staff was very kind and took care of everything, fast check in/out.
2023년 12월에 1박 숙박함
답변 제공: Mamdouh Ali 님, 2024년 3월 6일
Dear Belinda,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are grateful that you had an enjoyable stay with us and we have met your expectations. We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

JOSE DE JESUS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente atención del personal, muy amables y atentos. La atención de Siddik fue cálida, un excelente hotel donde vale la pena hospedarse, la limpieza de la habitación siempre impecable
2024년 2월에 6박 숙박함
답변 제공: Mamdouh Ali 님, 2024년 3월 6일
Dear JOSE DE JESUS,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

Arwa 님, Garden Grove

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room Shape how it look like it’s very beautiful and usable
2024년 3월에 3박 숙박함
답변 제공: Mamdouh Ali 님, 2024년 3월 5일
Dear Arwa,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

6/10 - 괜찮아요

Asmerom

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Mamdouh Ali 님, 2024년 2월 21일
Dear Asmerom,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

6/10 - 괜찮아요

Alan

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Mamdouh Ali 님, 2024년 2월 19일
Dear Alan,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

8/10 - 좋아요

steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rahul was on the spot cleaning out room daily. Thank you
2024년 2월에 4박 숙박함
답변 제공: Mamdouh Ali 님, 2024년 2월 15일
Dear steve, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

Sally

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was excellent. The only thing I wasn’t too happy was the à la cart dinner but other than that everything was wonderful the staff is wonderful.
2023년 12월에 6박 숙박함
답변 제공: Mamdouh Ali 님, 2024년 1월 9일
Dear Sally,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are glad to know that you have enjoyed your stay with us.Moreover, we have noted your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads and to work on the required improvement.My team and I look forward to your next visit soon. Kind regards,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

8/10 - 좋아요

Aldo 님, Turate

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Mamdouh Ali 님, 2024년 1월 24일
Dear Aldo,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

Rani

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
I had a conference at Dubai WTC and this hotel was great and very near to Metro station and to DWTC. has a spacious rooms and wonderful breakfast.
2023년 12월에 2박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 12월 15일
Dear Rani,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely recommendable
Everything was as expected. Nice and clean rooms, very friendly and helpful staff, excellent location
2023년 12월에 1박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 12월 11일
Dear Maria,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

ALICIA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gracias por las atenciones a todo el personal fue muy amable
2023년 11월에 5박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 12월 11일
Dear ALICIA,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

6/10 - 괜찮아요

Nadhmi

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It’s a good hotel, but the furniture and hotel in general needs a renovation.
2023년 12월에 4박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 12월 11일
Dear Nadhmi,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We have noted your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads and to work on the required improvement.My team and I look forward to your next visit soon. Kind regards,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

8/10 - 좋아요

Marcel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Hotel überzeugt durch seine Lage an der Hauptverkehrsader Sheik Zayed Road, sowie mit sehr guter Anbindung an die Dubai-Metro und einer Entfernung von ca. 1.5 Km zur Dubai Mall. Der Hotel-Staff ist freundlich. Die Parkmöglichkeiten für Mietfahrzeuge ist durch das zugehörige Parkhaus aufgezeichnet. Die Sauberkeit ist sehr ordentlich, wobei die Fliesenfugen im Badezimmer unsauber gezogen wurden. Im Allgemeinen entspricht das Badezimmer dem Standard, welchem ein kleines Update zugeführt werden könnte.
2023년 11월에 7박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 11월 13일
Dear Marcel,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are glad to know that you have enjoyed your stay with us.Moreover, we have noted your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads and to work on the required improvement.My team and I look forward to your next visit soon. Kind regards,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

8/10 - 좋아요

Antony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Especial Thanks to Mr Essam from the front disk He was amazing helped me a lot
2023년 10월에 6박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 11월 9일
Dear Antony,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are pleased to know that you have enjoyed your stay with us and were satisfied with our services and facilities. Your motivating comments about our team members are really inspiring and will definitely be shared with our colleagues particularly to Essam to motivate them to continuously provide genuine hospitality service to all our guests.We look forward to seeing you again at Rose Rayhaan for another memorable experience at our Hotel and assuring you of our best attention and services at all times.Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

Lubov

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe quiet clean place with a good food and location
2023년 10월에 9박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 11월 7일
Dear Lubov,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

Damiano

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's always a pleasure to stay at Rose Rayhaan, it's our home in Dubai!
2023년 10월에 7박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 11월 6일
Dear Damiano,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are pleased to know that you have enjoyed your stay with us and were satisfied with our services and facilities. We look forward to seeing you again for another memorable experience at our Hotel and assuring you our best attention and services at all times.Sincerely,Mamdouh Ali General Manager at Rose Rayhaan by Rotana

4/10 - 별로예요

Jane

2023년 10월에 4박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 11월 7일
Dear Jane,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

Justyna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top Lage, sehr freundliches Personal, Zimmer wurde täglich & gründlich gereinigt. TOP & sehr empfehlenswert. Das Frühstück, sowie das Mittag-, bzw. Abendeessen waren auch sehr gut (Getränke dazu waren bei HP-Buchung - inklusive).
2023년 10월에 7박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 10월 11일
Dear Justyna,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 10월 2일
Dear James,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

8/10 - 좋아요

Morris

2023년 9월에 2박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 10월 3일
Dear Morris,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

Bhavin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent Stay
The stay was outstanding, in addition to the amenities available at the property.
2023년 9월에 3박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 10월 2일
Dear Bhavin,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

Zubair

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brilliant service and swimming pool
2023년 9월에 5박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 10월 1일
Dear Zubair,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

8/10 - 좋아요

sahar

2023년 9월에 5박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 9월 29일
Dear sahar,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

Lalita

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay well maintained Rooms smooth checkin easily accessible
2023년 9월에 3박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 9월 25일
Dear Lalita, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are delightful that you had an enjoyable stay with us.We will definitely look forward to your next visit very soon. Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

8/10 - 좋아요

jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
delays at breakfast
the only issue is the congestion at breakfast - there are long waits to get a table for breakfast
2023년 9월에 3박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 9월 23일
Dear jason,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We have noted your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads and to work on the required improvement.My team and I look forward to your next visit soon. Kind regards,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

Wolf

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lifts are very slow and could use updated equipment in the gym. Otherwise the rooms are clean and neat with a small kitchen which is very convenient. Staff are very friendly and helpful.
2023년 9월에 9박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 9월 17일
Dear Wolf, Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are glad to know that you have enjoyed your stay with us.Moreover, we have noted your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads and to work on the required improvement.My team and I look forward to your next visit soon. Kind regards,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

Noel Iftikhar

2023년 9월에 2박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 10월 1일
Dear Noel Iftikhar,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

Matteo

좋아요: 편의 시설/서비스
New hotel, accommodation really good, just a little improvement for the air conditioning and sheets because the air come on top of the bed and it’s freezing, while the sheets are too heavy so it’s difficult to find a balance
2023년 9월에 8박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 9월 11일
Dear Matteo,Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are glad to know that you have enjoyed your stay with us.Moreover, we have noted your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads and to work on the required improvement.My team and I look forward to your next visit soon. Kind regards,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

2/10 - 너무 별로예요

Ilda

별로예요: 편의 시설/서비스
I have never before posted something like this, but this time I really feel I have to. First of all never stayed in hotel paid everything, because of visa they didn’t give me boarding pass to Duba. Unbelievable is the fact if we need visa for Dubai that we can not buy at the airport. I reached out to them since I didn’t stayed in hotel, they ignore my request, they didn’t even try to help with refund. Really disappointed with everything. Dubai was my dream, not anymore!!!
2023년 8월에 5박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 9월 5일
Dear Ilda,Thank you for sending us your comments.We have noted your feedback regarding your experience with Rose Rayhaan. We significantly value your time taken to bring your concerns to our attention and we would like to apologize for any inconvenience it might have caused you.Please be assured that your dissatisfaction has been noted and shared to concerned department for further review and action.We hope that this experience will not deter you from using our hotel in the future.Sincerely, Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

8/10 - 좋아요

Mohammad

좋아요: 청결 상태
2023년 8월에 4박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 8월 21일
Dear Mohammad,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana

10/10 - 훌륭해요

Shigeki

2023년 8월에 6박 숙박함
답변 제공: Mamdouh Ali 님, 2023년 9월 1일
Dear Shigeki,Thank you for choosing to stay with us and taking the time providing us your feedback. We thank you for your comments and looking forward to welcome you back.Yours Sincerely,Mamdouh AliGeneral Manager at Rose Rayhaan by Rotana