Thanks for sharing your experience with us Edel!

Thanks for the feedback Jo - we're sorry that the balcony upgrade wasn't suited to your needs. Our staff did all possible to revert the upgrade back to the original room type but we weren't able to make it work on the day. Please let us know if there is ever a chance to look after you again at the best terms. All the best

Thank you for the feedback Sarah - We are indeed in a lively area in Dublin!We are sorry to read about the issues encounter post-stay - Please do let us know if you ever have plans of coming back to us for a much quieter option.

Thanks a million Caroline!

Nice one John!

Thanks a million Laura - we appreciate it!

Thank you for your feedback Andrea - We are happy our staff hit the mark in this occasion!We are sorry to read all the issues encountered during your stay. I can assure this is not the standards we usually deliver here at The Dean.We are following up on the points mentioned - Please let us know if you ever come back to us for a much positive stay!

Thanks for sharing your experience with us Isabelle. I'm sorry for the noise disturbance and trust you got sorted for a more comfortable property with the minimum of inconvenience. Please let us know if there is ever an opportunity to return some value to you on a future occasion in a quiet room.

Thanks Joana!

Thanks Andrew! Hope to see you again.

Thanks Niall we appreciate it! Many thanks,

Nice one Brian - we appreciate it!

Thanks for the feedback! We appreciate it!

We're sorry for the noise disturbance - please let us know if you ever have plans to return.

Thanks Sean - we appreciate it!

Thanks Bridget!

Thanks Aubrey we appreciate it!

Thanks for the feedback Andrew - we have quieter rooms in both buildings which we're always happy to oblige guests with on request! Hope to see you again

Thanks Marie!

Thanks for the feedback Alexandra - we're sorry to hear of the issues encountered and we'll follow up on the room issue noted.

Thanks for the review - we appreciate the heads up on the room issue and kind words on our service and location. Please let us know if you have plans to return. All the best,

Hi Suvi - thanks so much for your kind words on our bar service and pool. I was really disappointed to hear of the issues encountered in the room and appreciate your time and patience to meet us post stay and deliver some value back to you as a gesture. We pride ourselves on consistently delivering the highest level of room presentation and service which we unfortunately didn't deliver on this occasion. We have followed up in full as appropriate with our rooms teams. Thanks for the opportunity to improve. Please let us know if you ever have plans to return. All the best

Thank you for the lovely rating John!

Thanks for the high rating Ciaran!

Thanks so much Zara! ;)

Thanks for the great review Alice! We'll double check the flooring in your room & appreciate the heads up!

Thanks for the review Caroline and I'm sorry that the nearby club impacted your comfort with us. Please let us know if there is ever an opportunity to make it up to you in a sister hotel or a quieter room.

Thank you so much for your feedback Justin - We are happy to read you enjoy our facilities, and we are definitely taking all feedback on board!Cheers!

Thanks for the super review Andrew, I'm glad we could oblige the request and deliver a comfortable stay with us! We would always encourage potential bookers to reach out to us pre-stay to request a quieter room given how busy our location can be for late night activity. Many thanks and we hope to welcome you back to stay with us again in the future!

Thanks for the kind words on our Gym/Pool. Please let us know if you ever have plans to return for a quieter room.

Thanks for your honest feedback Matthew - please let us know if there is ever an opportunity to make it up to you in a quieter room.

Thanks Sandra - please let us know further details if we can improve any aspects of your stay with us!

We're sorry to hear of your difficulty sleeping, please let us know if there's ever an opportunity to take care of you again in the quietest room at the best terms

Thanks Per!

Thanks for sharing your experience with us Sophia - I'm sorry that the comfort of your stay with us was affected by nightclub noise. We will always do our best to deliver a practical solution when noise becomes a problem and we are afforded an opportunity.I have double checked your billing and apologise for the human error. We appreciate the heads up and I'm happy we could resolve and follow up internally as needed. You are most welcome to reach out to me for any further clarification as needed. I appreciate you may not wish to stay with us again. However, if there is a possibility to return some value to you in a quieter room, please let us know. We'd be grateful for any chance to showcase what we do in a much more positive light. All the best,

Thanks a million John!

Hi Jacqueline - many thanks for the review - I am sincerely sorry the noise had an obvious impact on your comfort with us. We will always do our best to be upfront about our location based noise and deliver a practical solution for any issues where possible. If not on the spot, as soon as a solution becomes available. I am happy we could at least approve the refund for the remainder of your stay. I hope you got sorted for an alternative property with minimum discomfort. All the best

Hi Lorraine - I'm sorry for the obvious discomfort due to club noise during your stay with us. We always do our best to get the room assignment right given our location or deliver a speedy resolution when we don't. I sincerely hope you had a peaceful rest at The Green.

Thanks for sharing your experience - please let us know if there are any specific areas where we could have improved.

Thank you very much for the feedback Michael -We are very sorry to heard you were noise affected from our famous neighbours.We are indeed in a lively location in Dublin, and as busy as it is, we always try to communicate this to our potential guests from the moment they book all the way to our briefing of the hotel.We understand this information can be missed for some, that's why we always try to offer a solution if the problem is raised with us - even a room move if needed.Please do let us know if you ever have plans to come back to us or any of our sister properties for a much more positive experience.

Thank you so much for the lovely review Lisa!

Thanks for sharing your experience with us Duncan and we're sorry for the issues encountered during your stay. We'll take your feedback on board re: guest service and the classification of our Townhouse SupeRooms.We are happy to have had an opportunity to address the issues flagged throughout your stay and deliver practical solutions where possible. Please let us know if you ever have an opportunity to return and we'll do everything we can to showcase the Dean in the best possible light. Best Regards,

Hi Benjamin - we're sorry for the difficulty with noise and the air conditioning in your room. I appreciate the time taken to meet me and an opportunity to move you to a cooler, quieter room for the second night of your stay.I was saddened to hear of your poor experience with our front desk team. We pride ourselves on seemlessly friendly and attentive guest service and I'm sorry to hear that we didn't hit the mark on this occasion. We would appreciate further details in order to improve our service delivery.I appreciate you may not wish to return to stay again in light of your previous experience. However, should you have an opportunity to return and stay in one of our quieter rooms or sister hotels, please let me know. We'd be gracious of any opportunity to showcase the best of what we do at the most favourable rate.Many thanks,Dave.

Thank you for your lovely review Shannon!

Thanks for the feedback Lorri - please let us know if you ever have plans to return and we'll assign the largest room available at the keenest terms.

Thanks for the lovely review we appreciate it. Given our location - we do from time to time upgrade bookings from the main building to comparably sized rooms in the brand new Dean Townhouse to negate the impact from Nightclub noise when we are not fully booked. Please let us know if you ever have plans to return.

Thanks a million Steven! Hope to welcome you back again soon,

Thank you for your brilliant review Paolo!

Thank you for your rating Ellen - Please contact us if you wish to let us know in which areas we could improve!We are open to all kind of constructive feedback :)