숙박 시설 구내

호텔 스플렌디드 여행 후기

3 out of 5
호텔 스플렌디드
Masarykov put 6, Dubrovnik

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 637개 이용 후기 중 199개" "
평점 8 - 좋아요. 637개 이용 후기 중 295개" "
평점 6 - 괜찮아요. 637개 이용 후기 중 103개" "
평점 4 - 별로예요. 637개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 637개 이용 후기 중 14개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

JEONG HAN

좋아요: 청결 상태, 직원 및 서비스
바닷가 바로 앞이라 뷰도 좋고 프라이빗 비치도 좋았고 조식도 나쁘지 않았습니다. 하지만 룸 안의 인테리어나 이런건 좀 오래되 보였던듯 합니다.
2019년 7월에 1박 숙박함
답변 제공: Djuro Peric 님, 2019년 8월 11일
Dear Madam / Sir, Thanks for staying with us. We appreciate your feedback! Hotel Manager

10/10 - 훌륭해요

BYUNG CHUL 님, 대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
합리적 비용, 가족 숙소로 추천!
두브로브니크 성벽까지 버스로 20분 이내. 해변과 접하고 있어 물놀이 하기도 좋고 HALF BOARD로 포함된 저녁도 좋았음. 추천합니다.
2018년 7월에 3박 숙박함
답변 제공: Djuro Peric 님, 2018년 8월 28일
Dear Madam / Sir, Thank you for choosing Dubrovnik and our hotel for your destination. I am pleased to know you have enjoyed your stay with us. We look forward to welcome you back in the near future. Best regards, Hotel Manager

6/10 - 괜찮아요

HyoGoon

좋아요: 직원 및 서비스
구도심과는 먼 곳에 위치하고 있으나 여행자 패스를 이용하면 교통 문제는 해결되므로 큰 문제는 아니라고 생각함. 다만 시설들이 오래되어 이용에 불편함이 존재할 수 있음. 아침 조식과 주변 경관은 매우 만족스러웠으며, 직원들 또한 매우 친절함.
2017년 9월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel with outstanding location
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 2일
Dear Guest,Thank you so much for choosing to stay with us at Hotel Splendid! Our goal is to provide every guest with exceptional service, and we're absolutely thrilled to read that our location shone through during your visit. This is the best reward for us and we are so happy to hear that you enjoyed your stay.We do hope you can host you in our hotel again.Please rest assured that your kind review will be handed over to all the members.Sincerely,

10/10 - 훌륭해요

Jody

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff and location
2023년 10월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 30일
Dear Jody,I'll start by thanking you for posting this glowing review. I'm delighted we delivered on all fronts and provided you with the experience you expected. My associates are truly the best feature of this hotel, and I appreciate your highlighting that point in your impressions. Have a great day and visit us soon!Kind regards,

10/10 - 훌륭해요

jeannie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff and location were excellent
2023년 10월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 25일
Dear Jeannine,Thank you very much for taking the time to share your impressions with us.It is always a pleasure to read when our guests enjoy their stay with us and leave our hotel with the best impressions and memories.This is the best reward for us and we are so happy to hear that you hope to come back as soon as you can.Please rest assured that your kind review will be handed over to all the members.Thank you once again and we look forward to welcoming you back.Sincerely,

10/10 - 훌륭해요

Daniel

2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 2일
Dear Daniel,Thank you for taking the time to share your review regarding your recent stay.I'm delighted we delivered on all fronts and provided you with the experience you expected. We hope to get an opportunity to welcome you back in the near future.Kind regards,

6/10 - 괜찮아요

Juan Pablo

별로예요: 직원 및 서비스
Everything was good. But my check in experience was a bit unpleasant. The receptionist, some guy, was extremely rude and impatient with me when I was trying to find my passport. Mind you I didn’t look for more than 1 minute and I was the only person there…. He was tapping his fingers on the counter, and raised his voice at me asking for “any other form of ID”?? Idk. Just put me off. The rest of the staff was amazing and kind, just that 1 guy was awful. My room was pretty perfect other than the fact that my bathroom did not smell like anything other than sewage the whole time - even with the window open and fan going. So keep these things in mind before staying here!
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 1일
Dear Juan Pablo,thank You for this review. We are very sorry if You have had a bad experience with any of the staff, we will admonish them for their mistakes. We are glad that You like our hotel and we want you to visit us again!Kind regards,

8/10 - 좋아요

Ajith

2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 22일
Dear Ajith, thank You for the feedback! Kind regards,

6/10 - 괜찮아요

Melissa

가족 여행
Great location overlooking the ocean. Nice beach and swimming area. Close to bus stop for Old Town and close to small shops and restaurants. Staff were very friendly and helpful. The rooms need upgrading and the breakfast is ordinary.
2023년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 28일
Dear Melissa,thank You for the written review. We are glad You liked our facilities. Thank you for your comments, we will fix them in the future.Kind regards

6/10 - 괜찮아요

Paulo

좋아요: 청결 상태
Hotel em decadência
Hotel antigo, sem elevador ( 5 andares!!), sem cofre no quarto, toalhas velhas no banheiro, vazamento na pia, e atendimento insipido. Fomos ate destratados por um funcionário do restaurante quando pretendíamos jantar por lá. Depois disso e de ver a apresentacao da comida resolvemos sair pra jantar fora. Tem duas coisas boas: estacionamento a preço justo e localização ( frente ao mar)
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 24일
Dear Paulo, thank You for the written review. We are glad that you like our location, but we are also sorry that You are not very satisfied with Your stay in our hotel. Come back to us again to correct our mistakes!Kind regards,

8/10 - 좋아요

ásgeir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 19일
Dear Asgeir,thank You for the feedback!Kind regards,

10/10 - 훌륭해요

Zeljko

2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 18일
Dear Željko,thank You for the feedback!Kind regards,

6/10 - 괜찮아요

Stine Kristiansen

2023년 9월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 10일
Dear Stine,thank You for the feedback!Kind regards

10/10 - 훌륭해요

Teemu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 6박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 9일
Dear Teemu,thank You for the feedback!Kind regards,

10/10 - 훌륭해요

Chantal

2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 10일
Dear Chantal, Thank You for the feedback!Kind regards,

10/10 - 훌륭해요

Sean

2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 9일
Dear Sean,thank You for the feedback!Kind regards,

10/10 - 훌륭해요

sharon

2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 7일
Dear Sharon,Thanks for your feedback!

10/10 - 훌륭해요

Karen

2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 28일
Dear Karen,thank You for the feedback!Kind regards,

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Great place, people, weather! Highly recommend!
2023년 8월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 2일
Dear Brian,thank You for the nice review. We are glad that You enjoyed in our hotel. Come back to us again! Kind regards,

6/10 - 괜찮아요

Jarmo 님, OULU

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Aamupala hyvin yksinkertainen. Olisimme kaivanneet tuoreita kasviksia ja hedelmiä aamupalalle.
2023년 8월에 7박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 29일
Dear Jarmo, thank You for the written review. We will try to make our breakfast much better in the future!Kind regards,

10/10 - 훌륭해요

Igor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Just about 4km to old city and a lot of restaurants options just 5-7 minutes walk
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 28일
Dear Igor,Thank You for the feedback.Kind regards,

8/10 - 좋아요

Camille

좋아요: 직원 및 서비스
2023년 8월에 7박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 27일
Dear Camille,Thank You for the feedback.Kind regards,

8/10 - 좋아요

Jessica

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel with beautiful beachfront, bar and tennis facilities. Very clean and close to supermarket, dining and transport options. Would highly recommend
2023년 8월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 27일
Dear Jessica,Thank You for the feedback.Kind regards,

8/10 - 좋아요

Maarten

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 21일
Dear Maarten,thank You for the feedback!Kind regards,

6/10 - 괜찮아요

Shahram

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No elevator and staff not helpful. Had to carry bags up 3 flights of stairs with no assistance. No outlet beside bed and room musty. My husband has a cpap and had sleep upside down on bed to reach outlet. Outdoor area and is very nice.
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 8일
Dear Shahram, Thank You for the review. We are sorry for the inconvenience with the luggage assistance. Your comments will be taken into consideration. Best regards,

10/10 - 훌륭해요

Elizabeth

2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 6일
Dear Elizabeth, Thank You for the feedback!Kind regards,

4/10 - 별로예요

FOUNEAU

별로예요: 직원 및 서비스
Très déçue par l'accueil . Pas de style. A déplorer . On nous a tout juste indiqué la direction des chambres . On s'est retrouvé en face de l'escalier... 2 étages et pas d'ascenseur sans que l'on ne nous ait informé le moins du monde.... Restaurant belle vue mais le burger était sec au possible. L'endroit où on peut prendre un verre est minuscule. On est les uns sur les autres. C'est bruyant .Pas une détente c'est sur . Nous ne reviendrons pas. A noter la réception de l'hotel Uvala à proximité est chaleureuse et classe !
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 6일
Dear Founeau, Thank You for taking the time to leave a comment. We are sorry you were disappointed with several aspects of your stay. Guests comments are of crucial importance to us as we strive to continually improve our facilities and services. Given another opportunity, we would like to provide you with the visit you expected.Kind regards,

10/10 - 훌륭해요

Julie

2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 25일
Dear Julie,Thank you for your feedback.Kind regards

2/10 - 너무 별로예요

Marion

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel in need of upgrade, you pay for what you get. So dated, AC doesn’t work makes a bunch of noise, shower is like a power wash, restaurant service super slow. One night was enough! You might want to reconsider if you plan on staying longer. Only good thing was the view, I’d take comfort over view any day.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 30일
Dear Marion,Thank you for staying with us at Hotel Splendid.We are sorry you were disappointed with several aspects of your stay. Guests comments are of crucial importance to us as we strive to continually improve our facilities and services. We are so sorry you experienced issues with the air conditioning - we have raised this with our engineering department to make sure they take a look in the room you stayed in, and we do apologize for any discomfort caused.Given another opportunity, we would like to provide you with the visit you expected.Best regards, Hotel Manager

8/10 - 좋아요

Kimmo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 7월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 28일
Dear Kimmo,thank You for the feedback.Kind regards,

10/10 - 훌륭해요

Xuan-Giang Sunniva

2023년 7월에 7박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 26일
Dear Xuan-Giang Sunniva,thank You for the feedback.Kind regards,

10/10 - 훌륭해요

Isabelle

2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 25일
Dear Isabelle,thank You for the feedback.Kind regards,

10/10 - 훌륭해요

Rebecca Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had an incredible holiday here and absolutely loved the hotel. The staff were amazing and extremely helpful, providing us with a packed lunch when we couldn't make breakfast due to going on an excursion. They sea views were stunning and the hotel was right on top of the beach. Breakfast was on a patio overlooking the sea with lovely views. 10/10 and would recommend this hotel!
2023년 7월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 24일
Dear Rebecca,thank You for this amazing review! Such comments motivate us to try even harder and to make our guests happy. Once again, thank You for this review and we want You to come back to us again!Kind regards,

6/10 - 괜찮아요

Ashling

2023년 7월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 24일
Dear Ashling,thank You for the feedback.Kind regards,

10/10 - 훌륭해요

susanne

2023년 7월에 7박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 20일
Dear Susanne,thank You for the feedback!Kind regards,

10/10 - 훌륭해요

Anton

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 19일
Dear Anton,thank You for this feedback!Kind regards,

10/10 - 훌륭해요

Emma Rachel

2023년 7월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 3일
Dear Emma, Thank You for the feedback!Best regards,

10/10 - 훌륭해요

Karine

2023년 7월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 13일
Dear Karine,thank You for this amazing feedback! Kind regards,

10/10 - 훌륭해요

Sarah

2023년 7월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 8일
Dear Sarah, Thank You so much for the review. Kind regards,

10/10 - 훌륭해요

STEFANIE l

연인과의 여행
The hotel is in a perfect location with access to the beach and great amenities. The bus stop is right in front as well to take you to old town for 2 euros. The staff was so friendly.
2023년 6월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 6일
Dear Stefanie,Thank You very much for taking the time to share Your impressions with us.Your kind words motivate us to keep up our work ethic and continuously improve and exceed guests' expectations.Looking forward to see You again!Kind regards,

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 2일
Dear Jessica,thank You for the feedback!Kind regards,

10/10 - 훌륭해요

Mary ann

2023년 6월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 2일
Dear Mary Ann, Thank You for the feedback. Looking forward to see You again!Best regards,

10/10 - 훌륭해요

Jaime

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay at hotel Splendid was wonderful. The property is beautiful and its accessibility to nearby beaches and restaurants was perfect. The staff was friendly and our room was comfortable and clean. I would recommend this accommodation to anyone looking to enjoy the beauty of Dubrovnik without the hustle and bustle of the city.
2023년 6월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 30일
Dear Jamie,thank You for this nice review. You are always welcome to come back in our hotel Splendid!Kind regards,

10/10 - 훌륭해요

brian p

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms need more electrical outlets.
2023년 6월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 30일
Dear Brian P,thank You for this review! We will take your suggestion into consideration.Kind regards,

10/10 - 훌륭해요

Catherine

2023년 6월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 30일
Dear Catherine,thank You for the feedback.Kind regards,

10/10 - 훌륭해요

Martina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic 10/10 stay
The two of us stayed for 3 nights and it was brilliant. The staff were all very friendly and welcoming and give us so much information about the area, buses, etc. We landed early on the Thursday and they accommodated us with early check in. The room was super clean and had a comfortable king size bed. The fridge had a room also which was great for putting drinks and after sun in. We went for the sea view room with a balcony and the view was amazing, definitely worth getting this option. The food was lovely in the hotel, lots of choice. There’s a bus right outside the hotel that is €2 each way and it brings you into old town in about 10 minutes. Reception had a timetable of all the bus times. We got the bus lots of times, really easy. Down at the water they have sun loungers and umbrellas but you have to rent them, we paid €22 for the day which included 2 sun loungers and an umbrella. There’s a jet ski rental right beside the hotel which we availed of and it was brilliant. When you leave the hotel, turn left and walk down about 2 minutes and cross the road there’s a brilliant shop with everything from drinks, snacks, toiletries, souvenirs, beach towels, etc. The only small minor thing that we noticed was that house keeping started very early and was coming knocking on the door at like 8.30/9 so make sure to use the do not disturb sign if you don’t want to be wakened!!! They were brilliant tho, came everyday and changed sheets, left new towels, etc. We would stay again
2023년 6월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 27일
Dear Martina,thank You for the amazing review! We’ve passed Your kind words on to our team. Our guest's review guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to You next time You visit our hotel. Kind regards,

6/10 - 괜찮아요

Era

2023년 6월에 7박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 25일
Dear Era,thank You for the feedback. Kind regards,

10/10 - 훌륭해요

Riley

2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 23일
Dear Riley, Thank You so much for the feedback!Best regards,

10/10 - 훌륭해요

Nora

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 7박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 18일
Dear Nora,thank You for the feedback!Kind regards,