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메인스테이 스위트 더뷰크 - 하이웨이 20에 위치 여행 후기

2.5 out of 5
메인스테이 스위트 더뷰크 - 하이웨이 20에 위치
1275 Associates Dr, Dubuque, IA

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 406개 이용 후기 중 116개" "
평점 8 - 좋아요. 406개 이용 후기 중 134개" "
평점 6 - 괜찮아요. 406개 이용 후기 중 83개" "
평점 4 - 별로예요. 406개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 406개 이용 후기 중 25개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Linda 님, SOLON

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed and pillows were comfortable
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

katie

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
The front desk person was friendly. The breakfast was actually okay- I have had worse. They didn’t have any hot items. They had waffles, cereal, bagels and toast. They had mini muffins and donuts, which my kids liked. The bagels and bread were individually wrapped in baggies. However, the room was just not clean. They are very spacious and have a small kitchen (old)- would be great for extended stays. We were only there 1 night. The shower had an old soap wrapper in it. There was so much dust on the top of the shower you could visibly see it on the top. Needs a deep clean. There was hair all over the floor that was not ours. The couch had stuff on it, not sure what it was. The desk chairs needed to be scrubbed. The room was just really in need of a vacuum , sweep and carpet clean. The curtains were also dusty. Just felt gross. Disappointed because I really loved the space for my kids to run around. But I was constantly worried they would find something on the ground and try to eat it (my 1 year old) . I’m not one to complain. I was a housekeeper and front desk person at a hotel for a while though, so I know when something needs to be cleaned better. Ick
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are sweet and kind. And they are very accommodating. Would recommend this place to anyone.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Charlie

좋아요: 청결 상태
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff remembers us and greeted us
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kathy

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable, and generally quiet building, although I could hear snoring from the next room. Good variety for breakfast.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

JMZ

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable place to stay especially when ur stuck for a week unexpectedly. Affordable. Staff was excellent
2024년 2월에 5박 숙박함

2/10 - 너무 별로예요

Rebecca

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Jill

가족 여행
별로예요: 청결 상태
"picked up" not clean
Bring your Clorox wipes. If you're looking for a well cleaned room, this is not the place for you. The kitchen area was not clean at all. There was sticky stuff on the table and fridge handle/door. The chairs were very stained and dirty. The stovetop and microwave were very dirty as well. The bedroom and bathroom were better. Seems to be an older hotel. The hotel lobby was nice sized as we sat in the breakfast area and played cards with others. We didn't have the breakfast as we left both mornings before it was opened.
2024년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Amazing customer service
I cannot recommend the people here enough. The customer service was unbelievable. I won’t go into more detail so as not to reveal my privacy, but I was very impressed with everyone there. Bed and pillows extremely comfy. We booked a queen suite. The kitchen in the suite definitely could have been cleaner (we didn’t use it) and the hallways/elevator are dirty and worse for wear. No bugs or anything in the rooms, though! Some of the room doors look like they should be replaced and the hallways are very dark for some reason. Definitely worth the price, especially with provided breakfast. The people are amazing. Rooms are quite outdated, but it is a two-star hotel.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Roger

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

Savon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BED BUG MOTEL!
So I did try to give this place the benefit of the doubt after staying here at least 5 times in 5 different rooms on different times throughout the year but still got bit by BED BUGS in each room and this visit was no different. After this stay I will not return until they fix their BED BUG problem if it’s even fixable at this time. Each time I’ve stayed, I was bitten by BED BUGS in the bed all over my legs and some on my arms and back, on my previous visit I stayed in room 223 and let the front desk know and they said they would take care of it. This time around I stayed in room 333 specifically and I sat on the couch in the living room for all of 5 minutes eating and I start itching at the ankle and leg, it was 3 am by the time I got in my room so I didn’t want to go to front desk and say anything yet but the next morning when I got up I had bites all over and I went to the front desk and asked for the manager and he told me that he was aware that it was BED BUGS in some places and if I had a problem with it that I should not stay here anymore but he couldn’t give me any money back to refund my room for the extra night that I had. I will not return. It has been a kind of affordable stay at certain times when you need something last minute but that condition of this place is very poor along with the service and management. I will not return and not mention all of the pet hair all over the couch and sometimes the bed and chairs that get all over your clothes and luggage.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함

8/10 - 좋아요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 9월에 5박 숙박함

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was fine
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Eric

2023년 11월에 2박 숙박함

6/10 - 괜찮아요

sarah

가족 여행
It was quiet. The kitchen was not clean
2023년 11월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not comfortable
This hotel was semi-clean. The bedding seemed clean but my feet stuck to the hard floor. The sofa bed was beyond worn out and some of the kitchen cupboards were broken.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Justin

2023년 11월에 1박 숙박함

4/10 - 별로예요

Kathryn

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Toilet seat was broken and loose causing my child to fall off.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Craig

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay was great, my wife left her jacket their and the clerk called us right away to come back and get it
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

karen 님, Crystal lake

2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

bruce

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Coffee pot had mold growing in it. Ceiling light in kitchen had dirt/mold inside the cover. Wires hanging out of a electrical box on the ceiling. Hide a bed had dirt/food crumbs under the cushions.
2023년 10월에 2박 숙박함

4/10 - 별로예요

Darrell

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It looks good in pictures, but everything inside is old and out of date. I would swear someone was killed in the room we were put in. The door looks like it was beaten on, and there are places on the wall that need to be repaired, and what looks like blood on the back of the bathroom door.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Kathie

2023년 10월에 2박 숙박함

8/10 - 좋아요

Karen

연인과의 여행
좋아요: 직원 및 서비스
We liked having a separate bedroom from the living room & kitchenette. The bathroom was a nice size but we did find 2 shot gun shells in our room which we returned to the front desk, but it did make me question how thorough Housekeeping does.
2023년 10월에 4박 숙박함

8/10 - 좋아요

Caleb

좋아요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Brad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
breakfast items were minimal
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Brenda

2023년 10월에 2박 숙박함

8/10 - 좋아요

Lauri 님, Oulu

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

John

가족 여행
좋아요: 직원 및 서비스
It was fine for one night. I liked the separate bedroom
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Danae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Christina

좋아요: 직원 및 서비스
별로예요: 청결 상태
So/so
Last minute decision staying in town for wedding. Found bed was extremely comfortable, however gum was left on the lamp on night stand. Upon bathroom use next morning, TWO cockroaches were roaming on floor, and many many dark hairs of all different lengths through the shower. Luckily I dont have a weak stomach for either, however very unpleasing circumstances.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

James

가족 여행
좋아요: 편의 시설/서비스
Good value! Clean room and convenient location!
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Terry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
50 year reunion
We were in Dubuque, Iowa for my 50 year class reunion. We chose Main Stay because they offered a suite @ single rates. We were very happy with the room.
2023년 9월에 4박 숙박함

4/10 - 별로예요

Savon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
BED BUGS!
2023년 9월에 2박 숙박함

8/10 - 좋아요

Brad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nice rooms and customer friendly staff
2023년 9월에 2박 숙박함

8/10 - 좋아요

Annette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Dina

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We were assigned a room thst smelled like dog so he moved us to another room but the rooms are very worn down and carpets are dirty.
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

Gwendolyn

출장 여행
The room I stayed in and floor I ws on smelled terrible. It is very dark and dingey. Definitely not what I expected.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So quiet and felt safe
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Robert

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Chicken bone on the elevator floor. Toilet did not work properly, kept running after a flush. Broken cabinet door in the bathroom. Floors and carpet seemed new and clean. Condition of the refrigertor door sealwas sticky and the door looked like it was painted. Bed was fine.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Adam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Chelsea

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 8월에 1박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good overnight stay
2023년 7월에 1박 숙박함

8/10 - 좋아요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mainstay met all our needs.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Tim

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a sofa bed but no sheets or blankets for it, when I asked for some I was told they had none. Got some water on the bathroom floor and wiped it up. The towel was very dirty after that. They have alot of nerve charging what they do for conditions like we had.
2023년 7월에 1박 숙박함