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베스트 웨스턴 두란고 인 & 스위트 여행 후기

2.5 out of 5
베스트 웨스턴 두란고 인 & 스위트
21382 US Highway 160 W, Durango, CO

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 443개" "
평점 8 - 좋아요. 1001개 이용 후기 중 383개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 120개" "
평점 4 - 별로예요. 1001개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 15개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

Gregory

10/10 - 훌륭해요

Mary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함
답변 제공: Icaretwo 님, 2022년 10월 16일
Thank you.

8/10 - 좋아요

Terri

2022년 10월에 1박 숙박함

6/10 - 괜찮아요

David

단체 여행
좋아요: 직원 및 서비스
The room had an odor to it and for the price paid I expected more.
2022년 9월에 1박 숙박함
답변 제공: David 님, 2022년 10월 11일
Thank you for you feedback. I apologize for the issue with your room. Have a great fall season

10/10 - 훌륭해요

Trudi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend in Durango
The room was nice and clean. The beds were comfortable. It was nice that there was a bathtub, microwave and refrigerator. The breakfast was better than I was expecting (lots of assortment--my daughter made her own waffles!--they had eggs, sausage, bacon & flour tortillas--yogart,cereal, orange & apple juice). I really enjoyed the location. It was off the beaten path but close to downtown. I really enjoyed the walking/bike paths by the Animas River. So relaxing!
2022년 9월에 2박 숙박함
답변 제공: David 님, 2022년 10월 11일
Thank you for your feedback. We are so glad you enjoyed your stay with us and that breakfast was a an unexpected delight. Have a wonderful fall season.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함
답변 제공: Icaretwo 님, 2022년 10월 4일
Thank you

8/10 - 좋아요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Relaxing and close to downtown
2022년 9월에 2박 숙박함
답변 제공: Icare 님, 2022년 10월 3일
Thank you.

10/10 - 훌륭해요

Chi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
2022년 9월에 1박 숙박함
답변 제공: Icaretwo 님, 2022년 10월 2일
Thank you!

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 직원 및 서비스
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Elizabeth

2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Robert

2022년 9월에 1박 숙박함

8/10 - 좋아요

Jeri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is an older hotel that could use some updating but it was still comfortable. The outside stairs to the second floor are pretty narrow. The lobby is pretty and the breakfast wasn’t bad.
2022년 9월에 1박 숙박함
답변 제공: David 님, 2022년 9월 28일
Thank you for your feedback. I am glad to hear you enjoyed your stay with us. We hope to see you again and we can get you a ground floor room or something by a wider stair case. Safe travels.

8/10 - 좋아요

Linda

2022년 9월에 1박 숙박함
답변 제공: David 님, 2022년 9월 28일
Thank you for you feedback. Have a great fall season.

8/10 - 좋아요

Angela

2022년 9월에 1박 숙박함
답변 제공: David 님, 2022년 9월 28일
Thank you for your feedback. We hope to see you again.

4/10 - 별로예요

Gale

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Poor experience
Older property .. outside doors to rooms and stairs to haul luggage on… no elevator . Stairs were narrow as well! The lamp by our bed was plugged in with an extension cord .. The bathroom sink area was tiny .. limited plugins ..parking was tight .Hard wooden back chair for sitting . Overall very small room .
2022년 9월에 1박 숙박함
답변 제공: David 님, 2022년 9월 24일
Thank you for your feedback. I apologize that you did not enjoy your stay at our property. We separate our rooms into ground floor and upper floor so guests can book what they need. We always offer a helping hand with luggage especially for guests on the upper floor, and I apologize if that was not the case for your visit. We also have one of the larger parking lots for hotels in Durango accommodating all travelers from compact vehicles to commercial trucks. We are an older property and not to everyone's liking but we always offer a great value and excellent service her in Durango.

8/10 - 좋아요

Peggy Lu

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No elevator which was hard at thi altitude for someone with lung and back issues. So need to ask next time. Getting old is tough!
2022년 9월에 1박 숙박함
답변 제공: David 님, 2022년 9월 23일
Thank you for your feedback. I apologize that we did not have a ground floor room available for you stay. September has been quite a bit busy and the ground floor rooms are usually the first to go. We hope we can see you again sometime and we will do our best to secure a ground floor room for you. I hope autumn is starting out great for you, safe travels.

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pet friendly ?
It was a pleasant stay, but the vanity in the bathroom was too small when u say pet friendly, that doesn’t mean u can't leave ur dog in the room alone. After all people are travelling to sight see
2022년 9월에 2박 숙박함
답변 제공: David 님, 2022년 9월 19일
Thank you for your feedback. I am delighted to hear that you enjoyed your stay with us. I do apologize for any inconvenience it may have caused during your stay being unable to leave your pets unattended at the Inn. It has created to many issues in the past with irresponsible owners, and the only way to ensure it did not continue was to require all pet owner's to take their pets when leaving the property. We hope to see you again in the future, enjoy the rest of your summer.

10/10 - 훌륭해요

Elvira

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was convenient and staff friendly, not to mention very accounting front desk personnel
2022년 9월에 1박 숙박함
답변 제공: David 님, 2022년 9월 23일
Thank you so much for your feedback. I am so glad to hear you enjoyed your stay with us. I am delighted that you enjoyed our location and especially happy to know that our staff was friendly and accountable as always. We hope you come visit us again some time.

8/10 - 좋아요

Steven 님, Oelwein

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bathroom area was very small so not as we expected for a Best western
2022년 9월에 1박 숙박함
답변 제공: David 님, 2022년 9월 19일
Thank you for your feedback. I apologize if the bathroom you had during your stay was not up to your expectations. We do have some rooms with larger bathrooms on property and may have been able to get one of those rooms for you. I hope you decided to give us another visit and we will be sure to have a room with a larger bathroom for you stay. Safe travels.

10/10 - 훌륭해요

Troy

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again
Big room, clean and comfortable
2022년 9월에 1박 숙박함
답변 제공: David 님, 2022년 9월 16일
Thank you for your feedback. I am delighted to hear that you enjoyed your stay with us, and hope to see you again.

4/10 - 별로예요

Steven

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Way over priced
This is a very tired hotel that is 70 yrs old with broken concrete and no elevator. Nice flowers. Small doorways and popcorn ceilings. Very disappointing for the money
2022년 9월에 1박 숙박함
답변 제공: David 님, 2022년 9월 15일
Thank you for your feedback. It is still peak season here in Durango and we do our best to offer a wonderful value when traveling to the area. The building may be a little older, but we make sure to keep guest rooms and amenities up to date. Unfortunately finding a place to squeeze an elevator in is a bit of a challenge. To help combat this we have our rooms separated into upper and ground floor options to insure guests who prefer a ground floor are able to secure one and avoid the stairs. We hope you enjoy what is left of the summer.

10/10 - 훌륭해요

Andy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 3박 숙박함
답변 제공: David 님, 2022년 9월 15일
Thank you so much for you feedback. We are glad you enjoyed your stay and hope to see you again.

10/10 - 훌륭해요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our second time to stay here. Friendly staff, clean room and good breakfast. I would stay here again.
2022년 9월에 1박 숙박함
답변 제공: David 님, 2022년 9월 13일
Thank you for your feedback concerning your recent stay. I am so glad you decided to stay with us again. We will be sure to continue to provide friendly service, clean rooms, and a breakfast with much love for any of your potential future stays. We hope to see you again.

6/10 - 괜찮아요

Catherine

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: David 님, 2022년 9월 13일
Thank you for your feedback.

10/10 - 훌륭해요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place for dogs
This place offers a very good breakfast and have a nice, large grassy area for dogs.
2022년 9월에 1박 숙박함
답변 제공: David 님, 2022년 9월 11일
Thank you so much for you feedback. We are so glad you enjoyed your stay with us. We are always happy to host our four legged friends and delighted they were able to enjoy the inn with you. We hope to see you again some time.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Train trip
We needed a place to stay in order to ride the train, this hotel was cost effective and convenient.
2022년 9월에 2박 숙박함
답변 제공: David 님, 2022년 9월 10일
Thank you so much for your feedback. I am so glad to hear that our Inn suited your needs and you were able to enjoy that train ride. We hope to see you again some time.

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was very helpful! Room was nice and clean and bed was excellent. Outside building and parking lot could use a power wash.
2022년 9월에 1박 숙박함
답변 제공: David 님, 2022년 9월 8일
Thank you for you feedback. We are so glad you enjoyed your stay with us. We have a great team here and it is always good to hear that they are maintaining their helpful and friendly attitude. Although your room was nice and clean, I do apologize if the exterior was a bit dingy we will get to work on that aspect. Have a wonderful rest of your summer.

8/10 - 좋아요

Miguel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
X
2022년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice staff at the desk and in the breakfast area. A few areas could use some upgrades but overall, no complaints.
2022년 8월에 2박 숙박함
답변 제공: David 님, 2022년 9월 7일
Thank you for you feedback. We are glad you enjoyed your stay with us. We will looking into those other areas for upgrading and hope you come see us again some time.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Fidel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: David 님, 2022년 9월 2일
Thank you for your feedback. We are glad you enjoyed your stay with us and hope you come visit us again some time.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay here if your visiting Durango!
This is a really nice hotel/morel for your. Durango adventures. Very close to downtown & the scenic train station. Clean rooms & comfortable bed. The pool was pretty nice for a motel! The complimentary breakfasts were what you’d expect, but actually pretty tasty & saved us money in restaurants, though we did patronize them for dinner. I would stay there again!
2022년 8월에 2박 숙박함
답변 제공: David 님, 2022년 9월 1일
Thank you for your feedback! We are so glad you enjoyed your stay with us. The season is almost over and the pool will be closing soon so we are glad you got to enjoy that. We put a lot of love into our breakfast and it always warms our heart to know that our effort is appreciated. We hope you visit Durango again soon and come stay with us.

8/10 - 좋아요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: David 님, 2022년 8월 28일
Thank you for your feedback. We hope you stay with us again some time.

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Better than expected
2022년 8월에 2박 숙박함
답변 제공: David 님, 2022년 8월 23일
Thank you for your feedback. I am glad we exceeded your expectations and hope you come visit us again sometime.

10/10 - 훌륭해요

Hollis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleasant place and staff
Very nice hotel. Good location and clean, quiet rooms. Nice front desk staff, and fast check-in. Let us check-in a bit early which was much appreciated. Good areas for dog walking as well.
2022년 8월에 1박 숙박함
답변 제공: David 님, 2022년 8월 21일
Thank you so much for your feedback! We appreciate your kind words about our Inn and our staff. It is a delight to know that you enjoyed your stay with us and we were able to get you checked in early. We hope you and your four legged friend can come visit us again some time. Have a wonderful rest of your summer.

4/10 - 별로예요

Anna

2022년 8월에 1박 숙박함
답변 제공: elizabeth 님, 2022년 8월 11일
Thank you for your feedback, we are sorry you didn't enjoy your stay.

8/10 - 좋아요

Carmen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was located conveniently, within a 5 minute drive to historical Durango. The room were clean and quiet. We really enjoyed that the property backs into a large, open hill that provided lots of open space and a nice view for breakfast. The provided breakfast is very good! I wish the pool was a little larger but it was nice for the size and located in a nice spot. The air conditioner worked great and was quiet (that's important for me as I am a very light sleeper.) My only recommendations for improvement would be to ditch the standard cable and allow us to log into our our netflix/hulu accounts. Also the beds were "okay" and the pillows were pretty hard and flat although each bed did provide 4. Would definitely stay again in the future.
2022년 8월에 3박 숙박함
답변 제공: David 님, 2022년 8월 9일
Thank you for your feedback! We are delighted to hear that you enjoyed your recent stay at our property. We find that the location and pleasing views on the grounds are great for ourselves and it is always wonderful to hear when it is appreciated by our guests. There has been some consideration to move to smart TV's for the rooms so we will be weighing our options for that. We hope you definitely do return to stay again some time. Enjoy the rest of your summer.

4/10 - 별로예요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was given a different room than the one I paid for.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

John 님, Branson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
How pretty was clean and well-maintained. Very colorful baskets of flowers all throughout the property. Breakfast was very good and staff boys very pleasant. Hotel is that fire from the depot of the Durango and Silverton train.
2022년 8월에 3박 숙박함
답변 제공: elizabeth 님, 2022년 8월 7일
Thank you for your feedback John, we are glad you enjoyed your stay! We will pass on that compliment to the boys. We hope to see you again soon!

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good family spot.
Rooms were spacious. Breakfast was good.
2022년 8월에 4박 숙박함
답변 제공: elizabeth 님, 2022년 8월 7일
Thank you so much for your feedback John, we are glad you enjoyed your stay and hope to see you again in the future!

8/10 - 좋아요

Gayle

2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Sunil

가족 여행
별로예요: 청결 상태
Stay was ok Service was poor They charge me 45 dollars without any service I made So that amount has to come back to my account
2022년 8월에 2박 숙박함
답변 제공: elizabeth 님, 2022년 8월 5일
Thank you for your feedback. You will need to call the hotel directly to discuss this.

8/10 - 좋아요

Suzanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel featured clean & comfortable beds, a pleasing view of the forested hills from our room (back windows) and a nice outdoor patio for eating breakfast in the morning.
2022년 8월에 2박 숙박함
답변 제공: David 님, 2022년 8월 6일
Thank you for your feedback! We are delighted to hear that you enjoyed your stay with us. The patio is a wonderful place to have breakfast. We are glad you took advantage of that. We hope you come visit us again, maybe in the winter, when that forested area is covered in snow it is so pretty.

10/10 - 훌륭해요

Kristin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel in good location! Rooms were clean, we had no issues at all.
2022년 8월에 1박 숙박함
답변 제공: David 님, 2022년 8월 3일
Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us and hope you come visit us again some time. Enjoy the rest of your summer.

2/10 - 너무 별로예요

tracy

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn't stay! Bugs everywhere
2022년 8월에 1박 숙박함
답변 제공: David 님, 2022년 8월 3일
We apologize for the sudden arrival of the box elder bugs in your room. I responded to the refund request from expedia this morning so that should be resolved soon. Again we are very sorry to lose your business but understand entirely your reason for leaving. We hope you might reconsider returning to our property as this is not a normal occurrence and we would love the opportunity to provide you with an enjoyable stay at our Inn.

4/10 - 별로예요

Thomas Lee

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room was cramped. Bathroom tiny, out of date and in the CLOSET. If you like a spacious room, this motel is not the place for you. We left after the first night.
2022년 7월에 2박 숙박함
답변 제공: Icaretwo 님, 2022년 8월 3일
We are sorry you did not enjoy your stay. We are surely not for everyone. We are an older Inn with great service, super clean and TERRIFIC VALUE. Safe travels.

10/10 - 훌륭해요

David

2022년 7월에 3박 숙박함
답변 제공: Randy 님, 2022년 8월 3일
Thank you for your feedback. Safe Travels!

10/10 - 훌륭해요

Antonio

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
2022년 7월에 3박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

David

가족 여행
좋아요: 직원 및 서비스
The room was hot and the AC was inadequate to cool the room. They had a box fan in the room so that helped (but it was really noisy). A decent hotel - 3 stars - but the room temp is important for sleeping and the temp was hot all night.
2022년 7월에 1박 숙박함
답변 제공: elizabeth 님, 2022년 7월 28일
Thank you for your feedback, we are currently working on fixing the AC issue.