럭셔리 트리 하우스 | 테라스/파티오
예약 가능 여부 확인

램사이드 홀 호텔 골프 앤 스파 여행 후기

4 out of 5
램사이드 홀 호텔 골프 앤 스파
Carrville, Durham, England

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 533개" "
평점 8 - 좋아요. 1000개 이용 후기 중 285개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 98개" "
평점 4 - 별로예요. 1000개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 30개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent facilities, a bit pricey though compared to other similar places. The negative is being unable to spend much time in the spa, even when paying for the package deal.
2024년 3월에 1박 숙박함
답변 제공: MC 님, 2024년 3월 31일
Thank you for your review. I am sorry to hear this. Some of our spa package do give you more access than others.And you can certainly check on the day of a full spa pass is available to purchase.Kind regards

10/10 - 훌륭해요

Graham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 3월 4일
Good afternoon Graham, Thank you for your lovely review, We are very happy you enjoyed your stay with us We hope to see you again soon. Kind regards Leanne Leonard Reservations team

10/10 - 훌륭해요

Jonathan

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool and spa were great, just what we needed.
2024년 2월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 2월 22일
Thank you for your review Jonathan. We hope to see you again in the futureKind regards Leanne LeonardReservation team

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick check in, room was clean and tidy, evening meal in Rib Room one of the best steaks I’ve ever had.
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 2월 19일
Good aftrenoon Andrew,Thank you for your great review, We are very happy to read your experience was great and you enjoyed the rib room. We hope to see you again soon. Kind regards Leanne LeonardReservation team

10/10 - 훌륭해요

Camilla

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay. Good gym facilities and nice pool and steam room. Rib room food was excellent.
2024년 2월에 1박 숙박함
답변 제공: MC 님, 2024년 2월 7일
Thank you for your review. We are pleased you enjoyed your stay with us and look forward to seeing you again.Kind regardsMarie CraneReservations Team

10/10 - 훌륭해요

Raymond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful surroundings, well maintained with a 'feel good' feeling. Very attentive staff who seem dedicated to making you feel important
2024년 2월에 1박 숙박함
답변 제공: MC 님, 2024년 2월 6일
Thank you for your review. We are pleased you enjoyed your stay with us and look forward to seeing you again.Kind regardsMarie CraneReservations Team

10/10 - 훌륭해요

Luke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Amazing stay, was even given a free room upgrade!
2024년 1월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review LukeWe are very happy you enjoyed your stay and room upgrade. We hope to see you again very soon.Kind regards Leanne LeonardReservation team

8/10 - 좋아요

Bernadette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review BernadetteWe are very happy you enjoyed your stay and hope to see you again very soon.Kind regards Leanne LeonardReservation team

10/10 - 훌륭해요

Lloyd

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review LLoyd,We are very happy you enjoyed your stay and hope to see you again very soon.Kind regards Leanne LeonardReservation team

10/10 - 훌륭해요

Bradie

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review BradieWe are very happy you enjoyed your stay and hope to see you again very soon.Kind regards Leanne LeonardReservation team

6/10 - 괜찮아요

Lawrence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff were all very friendly and helpful. The entrance and the adjacent sitting areas are well maintained and nicely decorated. The corridors to the rooms are a little tired woth scuffed tables and slightly dirty carpets. The food in the carvery was wrll below average so we didn't eat in the hotel on the second night. Our room was spacious and well equipped. Some of the furniture in it was a little tired however overall our room was nice.
2024년 1월에 2박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 2월 12일
Good aftrenoon Lawrence, Thank you for your review I am very happy our reception team impressed you and i appreciate your feedback. We hope to see you with us in the future. Kind regards Leanne LeonardReservations team

10/10 - 훌륭해요

Isobel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
On thing they need to do is have better lighting in the rooms. It was so dark even with all the lights on I had to use the torch on my phone to read anything. Also - we asked for feather pillows and a blanket as the rooms are usually too hot for us. It was miles too hot. the bed was really comfy though and the hotel is very nice.
2024년 1월에 1박 숙박함
답변 제공: MC 님, 2024년 2월 6일
Thank you for your review. We are pleased you enjoyed your stay with us and look forward to seeing you again.Kind regardsMarie CraneReservations Team

8/10 - 좋아요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice place to stay
nice Hotel, easy parking and comfortable
2024년 1월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review KevinWe are very happy you enjoyed your stay and you liked the hotel. We hope to see you again very soon.Kind regards Leanne LeonardReservation team

10/10 - 훌륭해요

Holly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review Holly. We are very happy you enjoyed your stay and hope to see you again very soon.Kind regards Leanne LeonardReservation team

2/10 - 너무 별로예요

Connie

2023년 12월에 2박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review ConnieWe hope to see you again very soon.Kind regards Leanne LeonardReservation team

2/10 - 너무 별로예요

Richie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 2월 12일
Good aftrenoon Richie,Thank you for your email, I am very sorry to see this and please be assured our management has been made aware. Kind regards Leanne Leonard Reservations team

10/10 - 훌륭해요

Donyia

2023년 12월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review DonyiaWe are very happy you enjoyed your stay and hope to see you again very soon.Kind regards Leanne LeonardReservation team

4/10 - 별로예요

Emma

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Check in was friendly and helpful, room was ready for 2.45pm. Initially the room looked clean however we noticed a large ball of hair on the wall of the shower, clearly this was not cleaned luckily we did not touch it. The pool area was so busy and not a relaxing experience at all we only stayed 10 minutes it was chaos. We reported the room issue to reception and they were unable to move us however they did send someone to clean the room. But we were offered no other compensation on the evening or when we checked out the next day. We have stayed here a number of times but won’t be returning
2023년 12월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 2월 12일
Good afternoon Emma. Thank you for your review and feedback. I am sorry to read your experience and please be assured our management have been made aware. We do hope to see you again in the future. Kind regards Leanne LeonardReservations Team

4/10 - 별로예요

Keith

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review KeithWe are very happy you enjoyed your stay and hope to see you again very soon.Kind regards Leanne LeonardReservation team

8/10 - 좋아요

Oluremi

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review OluremiWe are very happy you enjoyed your stay and hope to see you again very soon.Kind regards Leanne LeonardReservation team

10/10 - 훌륭해요

Gavin

2023년 12월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review Gavin,We are very happy you enjoyed your stay and hope to see you again very soon.Kind regards Leanne LeonardReservation team

2/10 - 너무 별로예요

Charlotte

2023년 12월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review Charlotte. We hope to see you again very soon.Kind regards Leanne LeonardReservation team

10/10 - 훌륭해요

patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay with nice food
Great hotel with great restaurants and pool complex
2023년 12월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review Patrick,We are very happy you enjoyed your stay and the restaurants and pool, We hope to see you again very soon.Kind regards Leanne LeonardReservation team

10/10 - 훌륭해요

Esme

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review Esme We are very happy you enjoyed your stay and hope to see you again very soon.Kind regards Leanne LeonardReservation team

6/10 - 괜찮아요

cristobal

2023년 12월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review Cristobal,We are very happy you enjoyed your stay and hope to see you again very soon.Kind regards Leanne LeonardReservation team

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christmas Party and Overnight
Great welcome, lovely spacious room with comfortable beds. My only downside was having glass panels in the bathroom door as this reduces privacy, plus the shower over the huge bath was so powerful, it kept jumping off the wall bracket and spraying water everywhere - not ideal with the small shower screen, so a bit of mopping up needed on the bathroom floor! Excellent buffet breakfast, best selection of fruit I’ve come across and some lovely hot items too. Christmas Party was a good night with decent food for this type of event, would have been better with one less seat per table row, so there was a little more elbow room and space to get in and out of the places, but that was the only downside.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Richard

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review, We hope to see you again in the future. Kind regards Leanne Leonard Reservations Team

10/10 - 훌륭해요

Roderick

2023년 11월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review Roderick We are very happy you enjoyed your stay and hope to see you again very soon.Kind regards Leanne LeonardReservation team

6/10 - 괜찮아요

David

2023년 11월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review DavidWe are very happy you enjoyed your stay and hope to see you again very soon.Kind regards Leanne LeonardReservation team

10/10 - 훌륭해요

Rozina

2023년 11월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2024년 1월 24일
Thank you for your review, Rozina. We are very happy you enjoyed your stay and hope to see you again very soon.Kind regards Leanne LeonardReservation team

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
Room is decorated really nice and cosy. The free use of the pool and sauna/steam room is a nice bonus. Swimming pool area is spacious and a high standard. Had dinner at the Asian fusion restaurant wow the food is incredible, one of the best meals we’ve had in a long time!
2023년 11월에 1박 숙박함
답변 제공: MC 님, 2023년 11월 13일
Thank you for your review. We are pleased you enjoyed your stay with us and look forward to seeing you again.Kind regardsMarie Crane Ramside Reservations

10/10 - 훌륭해요

Roderick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: MC 님, 2023년 11월 13일
Thank you for your review. We are pleased you enjoyed your stay with us and look forward to seeing you again.Kind regardsMarie Crane Ramside Reservations

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cheeky night away
Treat ourselves to a little night away. Check in at the hotel was very smooth and the staff very welcoming & friendly. They booked a slot in the spa for us & it was lovely to relax in the pool, steam room etc. The changing facilities were very clean. We dined in the carvery in the evening, where the food was delicious and plentiful. We thought the prices of food and drink were very reasonable. A lovely setting too. We’ll definitely return 😊
2023년 11월에 1박 숙박함
답변 제공: MC 님, 2023년 11월 7일
Thank you for your review, we are pleased you enjoyed your stay with us and look forward to seeing you again.Kind regardsMarie CraneRamside Reservations

8/10 - 좋아요

Claire

2023년 10월에 3박 숙박함
답변 제공: MC 님, 2023년 11월 6일
Thank you for your review. We are pleased you enjoyed your stay with us and look forward to seeing you again.Kind regardsMarie CraneRamside Reservations

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Premier rooms are stunning the bathroom is huge and the food in the fusion restaurant is first class. Would highly recommed this hotel.
2023년 11월에 1박 숙박함
답변 제공: MC 님, 2023년 11월 6일
Thank you for your review. We are pleased you enjoyed your stay with us and look forward to seeing you again.Kind regardsMarie CraneRamside Reservations

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: MC 님, 2023년 10월 31일
Thank you for your review. We are pleased you enjoyed your stay with us and look forward to seeing you again.Kind regardsMarie CraneRamside Reservations

8/10 - 좋아요

lorraine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
-
2023년 10월에 1박 숙박함
답변 제공: MC 님, 2023년 10월 27일
Thank you for your review we are pleased you enjoyed your stay with us and look forward to seeing you again.Marie CraneRamside Reservations

8/10 - 좋아요

Nina

2023년 10월에 3박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2023년 11월 16일
Good afternoon Nina, Thank you for your review, We hope to see you again in the future. Kind Regards Leanne LeonardReservation team

8/10 - 좋아요

Vicky

출장 여행
좋아요: 편의 시설/서비스
Really lovely venue. Staff were so friendly. Food in the Asian restaurant was lovely and the spa facilities are amazing! Room was lovely and big and an epic sized bath! My only criticism would be that the shower head needs a good clean, but other than that it was great and I will be back!
2023년 10월에 1박 숙박함
답변 제공: MC 님, 2023년 10월 27일
Thank you for your review we are pleased you enjoyed your stay with us and look forward to seeing you again.Marie CraneRamside Reservations

6/10 - 괜찮아요

Simon

연인과의 여행
The reception staff weren’t particularly attentive or welcoming. The bar staff were very friendly and polite. Our room was in a noisy location. Nice breakfast. Overall I would have expected more for the price paid.
2023년 10월에 1박 숙박함
답변 제공: MC 님, 2023년 10월 27일
Thank you for your review we are pleased you enjoyed your stay with us and look forward to seeing you again.Marie CraneRamside Reservations

10/10 - 훌륭해요

Adam

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed my stay. The room was very luxurious and well spaced , amazing nights sleep as the bed was amazing. We went for breakfast and it was the best breakfast I’ve had at a hotel.
2023년 10월에 2박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2023년 10월 29일
Thank you for your review, I am very happy to read you enjoyed your stay and especially that you enjoyed breakfast. We hope to see you again soon. Kind regards Leanne reservation team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: MC 님, 2023년 10월 23일
Thank you for your review, we are pleased you enjoyed your stay with us and look forward to seeing you again.Kind regardsMarie Crane

2/10 - 너무 별로예요

Jeff

출장 여행
별로예요: 청결 상태, 직원 및 서비스
No heating, broken glass and broken shower.
The hotel swimming pool was lovely as was the food but my room had no heating and broken glass on the floor. I reported this to reception but nothing was done. Also the shower was broken on the wall and low pressure/blocked on the rainforest head. Not impressed if I had my family with me I would have refused to stay in the room.
2023년 10월에 1박 숙박함
답변 제공: MC 님, 2023년 10월 20일
So sorry to hear this. Can i ask what when you stayed and what room? We can then pass onto the relevant manager to look into this for you.Kind regardsMarie Crane

6/10 - 괜찮아요

stephen

좋아요: 직원 및 서비스
Poor food
The hotel room was lovely nice comfy twin beds ,how evey the restaurants let your hotel down the worst ever breackfast i have ever eaten or not as the case maybe, very disappointed to say the vey least.
2023년 10월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2023년 10월 14일
Thank you for your email, I am very happy you enjoyed your stay and room. Please accept my apology your experience is the carvery was not great and be assured this has been passed to our management team. We hope to see you again in the future. Kind regards Leanne LeonardReservation team

8/10 - 좋아요

D

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: MC 님, 2023년 10월 6일
Thank you for your review. We are pleased you enjoyed your stay with us and look forward to seeing you again.Kind regardsMarie Crane

10/10 - 훌륭해요

Adam

2023년 10월에 1박 숙박함
답변 제공: MC 님, 2023년 10월 6일
Thank you for your review. We are pleased you enjoyed your stay with us and look forward to seeing you again.Kind regardsMarie Crane

8/10 - 좋아요

Darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: MC 님, 2023년 10월 3일
Thank you for your review. We are pleased you enjoyed your stay with us and look forward to seeing you again.Kind regardsMarie Crane

10/10 - 훌륭해요

Javid

가족 여행
좋아요: 편의 시설/서비스
Excellent
2023년 9월에 1박 숙박함
답변 제공: MC 님, 2023년 9월 30일
Thank you for your review, we are pleased you enjoyed your stay with us and look forward to seeing you again.Kind regardsMarie CraneRamside Reservations

10/10 - 훌륭해요

Iain

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: MC 님, 2023년 9월 30일
Thank you for your review. We are pleased you enjoyed your stay with us and look forward to seeing you again.Kind regardsMarie Crane

10/10 - 훌륭해요

Milissa

2023년 9월에 1박 숙박함
답변 제공: Leanne Leonard - Reservations Team 님, 2023년 10월 9일
Thank you for your review Milissa, I am very happy you enjoyed your stay. We hope to see you again very soon. Kind regards Leanne LeonardReservations team