외관

더 가든 하우스 인 여행 후기

3 out of 5
더 가든 하우스 인
Framwellgate Peth, Durham, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 204개 이용 후기 중 64개" "
평점 8 - 좋아요. 204개 이용 후기 중 100개" "
평점 6 - 괜찮아요. 204개 이용 후기 중 31개" "
평점 4 - 별로예요. 204개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 204개 이용 후기 중 1개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Kevin

2022년 1월에 1박 숙박함

10/10 - 훌륭해요

Chirag

2021년 9월에 1박 숙박함

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스
2021년 12월에 2박 숙박함

6/10 - 괜찮아요

Keith

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Redecoration
In need of redecoration. Wallpaper loose in bathroom noisy plumbing
2021년 11월에 1박 숙박함

8/10 - 좋아요

Maj-Britt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejlig oplevelse
Dejligt at sådanne steder stadig eksisterer og alt ikke er blevet revet ned og erstattet af anonyme hotelkæder. Vi havde et perfekt ophold med hyggeligt værelse, god pub mad og hyggelig stemning og ikke mindst venlig, imødekommende betjening fra start til slut. Tusind tak
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for Durham visit
Brilliant weekend in Durham and this was a perfect place to stay. Far enough from the center to be too noisy but close enough to walk to the city centre and also the railway station. The rooms were very clean, the beds comfy and the staff were extremely helpful and friendly
2021년 11월에 2박 숙박함

2/10 - 너무 별로예요

Rachel

2021년 11월에 1박 숙박함

6/10 - 괜찮아요

Charles

별로예요: 직원 및 서비스
No food available,all of the draught beers were not available,the Inn closed at 10pm
2021년 10월에 1박 숙박함

8/10 - 좋아요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had to change room bathroom not up to scratch
2021년 10월에 4박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Al
2021년 10월에 1박 숙박함
답변 제공: Linda 님, 2021년 10월 19일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Joanne

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Good location, great staff
Great staff, professional and friendly. Good location, walking distance into town. The accommodation was clean but is very tired, needs a complete overhaul. The first room we were given didn't have a shower, the staff were good enough to swap our room with out question, however the shower in that room was very, very poor. Toilet made a loud noise when flushing, think its fair to say the accommodation needs re plumbing! Again although clean, carpets frayed, furniture tired. Upgraded mattress definitely needed.
2021년 10월에 2박 숙박함

6/10 - 괜찮아요

Ian

좋아요: 청결 상태, 직원 및 서비스
Dated. Give it a pass if I were you.
Not great. Failed on three counts. 1 -No working WIFI 2- Arrived at 18:00 on sunday evening. No food available. Bar was closing soon after. 3- room very dated. No temp control in room. Will not be revisiting or recommending.
2021년 10월에 1박 숙박함

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Linda 님, 2021년 9월 13일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Arlene

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Generally a satisfactory place to stay. Clean, though not sure room carpet vacuumed regularly. Mattress was the worst part! Not sure it was a regular mattress. Felt like boards & slats were penetrating through to our bodies. But know covid pandemic has hurt business & not a lot of extra money to spend on updates. Very friendly. Miss the breakfast. Would stay again.
2021년 8월에 18박 숙박함

8/10 - 좋아요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really friendly staff and comforta le and quiet to sleep. Only problem was that the pressure in the shower was poor but i imagine theyll sort that at some point.
2021년 8월에 2박 숙박함

6/10 - 괜찮아요

Michelle

별로예요: 객실의 편안함
Basic
Basic accommodation.
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Hugh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good times
We were met by the owner and we had a great chat on arrival. Really friendly and welcoming. We will definitely come again, if they’ll have us? 😉
2021년 8월에 1박 숙박함
답변 제공: Linda 님, 2021년 8월 16일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

HARRIS

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Linda 님, 2021년 8월 16일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

jess

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 2박 숙박함

4/10 - 별로예요

Sheila

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Oh dear me .
I’m afraid to say in spite of the lovely lady who checked me in being super friendly, the Garden house Inn is more like the garden shed. Clearly they are having staffing problems and the entire place was in gloomy dismal darkness apart from the bedrooms being occupied. It’s in a very poor state of repair, in desperate need of decorating & most of all needs a thorough deep clean. You will see from the wall of the bathroom where dirty hands have lent across the bath to steady the person clambering into the shower. The shower is generally grubby, the shelves in the wardrobe just horrible and the paintwork on the window sill non existent. I was handed a small piece of wood to jam one window open and I used the waste bin to open the other one as neither window would stay open and it was an extremely hot evening. This should not have cost £85, more like £45 and that is purely due to the convenience of being within walking distance of the city centre .
Dirty handmarks on the wall as you climb in to use the shower
Grubby shower
Ughie inside of the wardrobe. I certainly wouldn’t put my clothes in here
Appalling  state of the radiator .
2021년 7월에 1박 숙박함

6/10 - 괜찮아요

Terry

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 2박 숙박함
답변 제공: Linda 님, 2021년 7월 19일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Thomas

Nice Inn with a pizzaria in the other end, lovely wood fired oven
2021년 7월에 1박 숙박함
답변 제공: Linda 님, 2021년 7월 19일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Maybe once nice - but not now!
This is a poor hotel. It may once have been OK, but is now very tired. There are many issues with this place and few if any positives. 1) Parking. Much of the parking area has been given over to outside tables. When we arrived, two cars were parked that effectively used the whole car park. I parked on the road outside, which because it was after 2pm on Saturday, was free. At other times this is chargeable 2) The initial impressions are very mixed. There is no reception area, you have to go to the bar. The staff are friendly and helpful. BUT no one was wear masks. We were then told that although Breakfast is usually included, due to COVID this wasn't possible. There was no reduction in the room rate. It seems strange that an establishment should be able not to provide breakfast as a result of COVID, but on the other hand treat it so casually that none of the staff were masks. 3) The room was not large, but big enough. Although the bed linen, and towels were clean, the rest of the room wasn't. In particular, the handles of everything, doors, drawers etc, were extremely grimy. 4) The bathroom was the worst part of the room. In our bathroom, the shower fitting over the bath had been removed and blanked off - so no shower. The bath itself was old and the enamal had come off in several places and the bath panel was badly cracked. The toilet brush was disgusting. I wanted to raise my issues, but the next morning the only person I could find was the cleaner. We wont be back
2021년 7월에 1박 숙박함

6/10 - 괜찮아요

Timothy

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Linda 님, 2021년 7월 12일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

2021년 7월에 1박 숙박함

6/10 - 괜찮아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2021년 7월에 2박 숙박함
답변 제공: Linda 님, 2021년 7월 12일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parking was a little hit and miss as there were only 4 parking spaces, however, we were lucky each time we moved the car to get back in. The shower in the family room only trickles, but the water is red hot. Only coffee in the room, no teabags. Clean & tidy room and staff very pleasant
2021년 6월에 2박 숙박함
답변 제공: Linda 님, 2021년 6월 28일
Thanks for staying with us. We appreciate your feedback! Apologies for no tea bags that must have been an oversight

8/10 - 좋아요

Fergal

좋아요: 청결 상태, 직원 및 서비스
Weekend in Durham
Located near the train station and a pleasant walk into the city, the Garden Room Inn is idealy placed for a short break or business travel. We enjoyed a lovely welcome on arrival and found the room to be clean and functional, that said, it would benefit from investment in a new mattress and upgrading the decor. The bathroom was clean but the loo made a loud noise when flyshed but the shower was excellent with good pressure. We returned to the hotel in the afternoon of our stay as the city was busy because of the bank holiday: we sat in the lovely garden space and enjoyed excellent food (amazing pizza's) and premium beers served by friendly staff who couldn't do enough for us.
2021년 5월에 2박 숙박함
답변 제공: Linda 님, 2021년 6월 28일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick visit
5 mins walk from railway station, good location, comfortable room and was clean with helpful staff
2021년 6월에 1박 숙박함
답변 제공: Linda 님, 2021년 6월 28일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Simon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
University overnight stay
Overall we were happy with our stay. Room was good size and clean. Staff friendly and the pub was nice. The only negative point was the shower. It was either cold or extremely hot, and it wasn’t anywhere near powerful enough and the mixer tap leaked everywhere making the bathroom floor wet.
2021년 5월에 1박 숙박함
답변 제공: Linda 님, 2021년 6월 28일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Arthur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Durham City
Good small pub hotel not too far from town. Could do with a make over to improve stand of the room.
2020년 9월에 2박 숙박함
답변 제공: Linda 님, 2020년 9월 23일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Joanne 님, West Yorkshire

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
On the whole the staff were very hospitable but the room needs some updating in order to make the accommodation more comfortable. The bathroom espically needs an overhaul for a good overall stay.
2020년 9월에 1박 숙박함
답변 제공: Linda 님, 2020년 9월 16일
Thanks for staying with us. We appreciate your feedback

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Friendly staff and perfect for our stay
2020년 8월에 1박 숙박함
답변 제공: Linda 님, 2020년 8월 4일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함
답변 제공: Linda 님, 2020년 3월 17일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

Marilyn 님, Durham

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The breakfast was good, the staff were really nice and helpful, the room was clean. However, the room was classed as a superior room.......my room was NOT superior. It was more like a standard to basic room. Bathroom ...the bathroom was dated especially the shower. Every time you flushed the toilet there was a lot of noise coming from the plumbing. The furniture in the bedroom was hand painted, poor mattress and cushion on the bed was frayed. I have never complained about a room before but sorry I expected more for a superior room.
2020년 3월에 1박 숙박함

8/10 - 좋아요

Neil

출장 여행
좋아요: 청결 상태, 객실의 편안함
2020년 3월에 1박 숙박함
답변 제공: Linda 님, 2020년 3월 17일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

d

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely helpful staff, comfortable and very clean room and excellent food.
2020년 2월에 1박 숙박함
답변 제공: Linda 님, 2020년 2월 27일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was very good for Durham city just a walk away, and the fact you could come back and have a lovely meal enjoyed my stay.
2020년 2월에 2박 숙박함
답변 제공: Linda 님, 2020년 2월 13일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just good. Can't elaborate on this concise to your questionnaire requiring many words
2020년 2월에 1박 숙박함
답변 제공: Linda 님, 2020년 2월 13일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 3박 숙박함
답변 제공: Linda 님, 2020년 2월 13일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the proximity of the property to Durham only a 10 minute walk.The room was very clean and the staff excellent,The breakfast was huge and very tasty.The only quibble for me was the bed not to my taste but saying that would stay again
2020년 1월에 1박 숙박함
답변 제공: Linda 님, 2020년 1월 23일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Nicola

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel
Convenient family fun hotel, lovely place. Really nice stay with helpful and friendly stuff - made anice hotel into a fantastic one. The food was lovely and all made fresh on the premesis
2020년 1월에 2박 숙박함
답변 제공: Linda 님, 2020년 1월 13일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Nicola

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel- great food and friendly service
This hotel was really nice we had a comfortable good stay. However the food was amazing! We didn't expect such reasonably priced home made food to be available - fantastic find!
2020년 1월에 2박 숙박함
답변 제공: Linda 님, 2020년 1월 13일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here over the New Year's Eve period for three days. The Garden House Inn was very easy to find, had lots of parking and was a very short walk in to town. In fact, the station was so close the two of us day tripped to Newcastle for less than £13. We ate here on two of the evenings and were very happy with the qaulity and price of the food. There was a varied menu, which even helped set us on our way for Veganuary. There were three options for breakfast and it seemed more about quality than mass selection. The staff went out of their way to make sure that we were comfortable, especially the waiting staff who squeezed us in for dinner on New Year's Eve. We would recommend this place.
2019년 12월에 3박 숙박함
답변 제공: Linda 님, 2020년 1월 6일
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8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Brrrrr!
This hotel is located approx 15 mins walk from Durham City centre. First impressions were that it was a warm and cosy place but the room was actually quite chilly despite the radiator being on. The conservatory dining room was closed due to a problem with the heating but we had dinner in the bar where there was an open fire. The food was excellent although breakfast the next day was uninspiring (we had continental). It has its own car park but it was full when we arrived at around 4pm so we parked on a meter across the road. The room was clean, plenty of hot water and towels. Probably wouldn't stay again.
2019년 11월에 1박 숙박함

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable room in friendly inn. Great location for City Centre and Station.
2019년 11월에 1박 숙박함
답변 제공: Linda 님, 2019년 11월 11일
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4/10 - 별로예요

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별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms very poor and dirty, wallpaper hanging off the wall in bathroom
2019년 11월에 1박 숙박함

8/10 - 좋아요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Nice sized room with a decent bathroom. Comfortable bed and plenty of wardrobe space.
2019년 10월에 2박 숙박함
답변 제공: Linda 님, 2019년 10월 30일
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8/10 - 좋아요

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좋아요: 청결 상태, 객실의 편안함
2019년 10월에 2박 숙박함
답변 제공: Linda 님, 2019년 11월 11일
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6/10 - 괜찮아요

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가족 여행
좋아요: 직원 및 서비스
Local stay. Reasonable price. No wifi in the room
Easy to get to location. Local atmosphere is plus. In my room, no wifi connection.
2019년 10월에 2박 숙박함