야외 수영장
예약 가능 여부 확인

필리아 리조트 & 스파 여행 후기

5 out of 5
필리아 리조트 & 스파
Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Malacca City, Malacca

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 179개 이용 후기 중 45개" "
평점 8 - 좋아요. 179개 이용 후기 중 66개" "
평점 6 - 괜찮아요. 179개 이용 후기 중 43개" "
평점 4 - 별로예요. 179개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 179개 이용 후기 중 6개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

4.0/10

친환경

이용 후기

6/10 - 괜찮아요

섬돌이 님, 서울

좋아요: 객실의 편안함
좀 오래된 느낌
그냥 회의가 있어서 있었음. 별로

8/10 - 좋아요

케엘사랑 님, KL

한번은 가볼만 하지만..
아이와 함께한 여행.수영장이 저녁에는 물도 뎁혀져서 따듯하게 아이와 수영할수 있어서 좋았어요. 다만 수영장 바닥이 돌로 되어 있어서...아이 발이 다 비었어요. 아쿠아슈즈 있으면 필히 신겨야 할거에요. 화장실에 비해 방은 좁았어요. 그리고 어두워요. 인터넷도 되었다가 안되었다가..ㅠ.ㅠ 음식도 말레이 음식 스타일이여서 그닥 맛있게 먹지는 못했어요. 조식도 그냥 별로이니 큰 기대는 마시길. 유일하게 맛난게 조식에선 로띠차나이였어요. 말라카 시내까지는 30분 정도 걸려요. 차가 없음 불편하실 거에요. 한번은 가볼만하지만 두번은..글쎄요..별로네요.

4/10 - 별로예요

Hazimah Aminah

좋아요: 직원 및 서비스
its overrated
2023년 6월에 1박 숙박함

8/10 - 좋아요

Beng Khim

2023년 3월에 1박 숙박함

4/10 - 별로예요

Lim

가족 여행
좋아요: 직원 및 서비스
5 stars price 3 stars environment
Need to improve the breakfast meals, disappointed the breakfast environment found dead fly body around.
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Ping

아이를 동반한 가족 여행
All services no on. House inside a lot of ants.
2022년 5월에 3박 숙박함

2/10 - 너무 별로예요

NUR DIANA

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
I dont know.price just not worth it for overall
So far everytime want to go to room from lobby/swimming pool need to call buggy. Service buggy is good. Staff friendly. But why give room very far. Somemore internet line not clear. Yes its nice in jungle. But for me very difficult to walk very far. Place also lack of maintainence. Expecially at the pool.there are stone that is broken it hurt my leg when i swim in pool. Very dangerous. Must check the floor. Some part need to repair. The scenery is nice. And lastly. Guys please bring your own towel. I think management also need to change the towel. Its like a budget hostel la. Common. 5 stars hotel used this kind of towel. Thin. No label.and its looks old and yellowish already.bye!
2022년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Premium & isolated getaway
Very good and friendly staffs. They have all kinds of farms you can visit. Buggy service to your hotel room.
2021년 3월에 1박 숙박함
답변 제공: Jee Hen 님, 2021년 3월 15일
Thank you very much for sharing your kind review. We are delighted to learn that you had a magical experience during your recent stay with us and our heart-warming hospitality impressed you. We look forward to welcoming you back for another memorable experience in our property in the future.

8/10 - 좋아요

Bahari

가족 여행
좋아요: 객실의 편안함
Good
2020년 12월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Dissapointed trip
Facility in the room was not maintain. Dissapointed as requested for a king size bed, but 2 single beded provided. The hotel shld contact the customer if unable to accomodate/suggest for upgrading instead of dissaponting the customer during check in.
2020년 9월에 1박 숙박함
답변 제공: JeeHen 님, 2020년 9월 17일
Thank you for your kind feedback and advice on our service and facility. We do sincerely apologize for the inconvenience happened during your stay with us. Please rest assured we will monitor and focus on training to improve it. Thank you again for your kind return feedback and we do hope you will stay considers using our service.

4/10 - 별로예요

WK 님, Kuala Lumpur

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you love nature, u can stay here, but the hospitality is totally kurenggg for a 5 star rating hotel! 5 kali i jmp lipas dlm toilet! Air dalam cattle pon dorg x cuci from previous visitors! Face towel pon xde, plus air shower pon keluar x sekata. 😏
2020년 8월에 1박 숙박함
답변 제공: JeeHen 님, 2020년 8월 24일
Thank you for your kind feedback and advice on our service and facility. We do sincerely apologize for the inconvenience happened during your stay with us. Please rest assured we will monitor and focus on training to improve it. Thank you again for your kind return feedback and we do hope you will stay considers using our service.

6/10 - 괜찮아요

Candy

The food still need improve services,the environment is ok
2020년 7월에 1박 숙박함
답변 제공: Jee Hen 님, 2020년 8월 5일
Thank you for your review. We take all comment serious and use it to improve. Thank you again for your kind return feedback and we do hope you will stay consider to use our service

8/10 - 좋아요

Jamilah

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
beautiful place but pity lack effort to keep it.
it was a very nice place to stay. people who love nature will be happy to stay here. cozy and beautiful. However due to not much activities here it makes the place "dead". should have some live band to play during peak time or have your massage spa available for your guest. it is cause resort and spa but there wasn't anything to do there besides the swimming pool. everything else like the spa, karaoke room not working and not available. we reached there evening and we ordered the food. it takes very long to come even though there are only the two of us there and the food prepared was not fresh. Satay dumpling rice was hard like it was just out of the fridge. the lava cake was hard. really disappointed. wish the management could do something to improve this beautiful place and not let it go to waste.
2019년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 1월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

Service sangat lambat
2020년 1월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing impressed us at this place except for the ambience & environment. (Booked Philea Suite) Staffs: 1. Not even a single smilling or friendly face. Everyone seem to look busy. 2. Hospitality from hotel staffs failed big time, during breakfast there were no drinking glasses beside the juice area, upon requests from the staff i think even a wall could have responded better. He merely took the empty tray and walked off without uttering a word. Cleanliness: 1.I understand that the rooms are made of woods but that doesnt give you an excuse to serve your guest with a musty smelling room. This clearly shows the rooms were not occupied for long and it wasnt cleaned or prepped. 2.What was suppose to be a romantic bathroom felt like walking into The Adam's Family house, cob webs at every corner of the wall. 3. We hardly spent 30mins at the pool, it was unbelievably dirty. Dirt particles floating and visible before even jumping in. You can only imagine what was the view like with goggles as we were using them. 4. During breakfast there was no empty space thus we had to wait to be seated which was fine. What was rather disappointing is they served us a table for 2 at a corner that was filled with filth from food particles under the table and uncleaned/wiped table. Amenities : 1. We were shocked at the fact that when we requested for 2 extra water bottles, we had to pay rm3 for each. Never have we ever experienced such a thing in a 5star as it was always complimentary.
2020년 1월에 1박 숙박함

6/10 - 괜찮아요

Jennifer

good short staycation but room need maintenance
We booked 2 deluxe king rooms. One for my sister and one for my hubby and me. Unfortunately, our room has aircon was not cold and water heater not hot. Gotten the mechanical to repair twice fir the aircon before it could function properly. Spa is under renovation and dinner option is limited. Breakfast not very fantastic. But we love the lush greenery and peace of the surrounding.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

saharudin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
No tv programmes available due to unknown reason. Pool water not really clean, a lot of floating items. Staffs should greet. Foods are acceptable.
2019년 11월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
no umbrella in the room
2019년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Should have birthday treat for customer
2019년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
feeling good even the country is surronded by haze. i believed the environment not so much affected by haze and my kids really enjoy our stay and really love the swimming pool, thus located in the heart of nature
2019년 9월에 1박 숙박함

6/10 - 괜찮아요

Mohd

Perlu ditambah baik lagi kemudahan yg ada
Perlu diberi nafas baru untuk menarik lebih ramai pelanggan. Kemudahan untuk kanak-kanak perlu ditambah untuk menarik percutian keluarga. Sekiranya persekitaran dan kemudahan dijaga dgn baik, pasti akan bertambah lebih baik.
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
冷蔵庫が壊れていると言って修理を依頼して出て行ったのに夜帰ってきたら、そのままで中の果物が腐ってしまっていて、異臭が部屋に充満してしまっていた。また、ベッドメイキングを含めた部屋の清掃が1割くらいのところで止められていた。ただ、ベッドメイキングは一見しているように見えたが、実際はシーツは変えられておらず、整えただけ。 下のフロアの天井ファンのモーター音がうるさすぎて眠られなかった。その後、下の階のマレー人のゲストとトラブルになり付き倒されて蹴られたので、警察を呼んでもらったが、ホテル側と警察もマレー人の方寄りの立場でフェアでなく、継続しての宿泊に身の危険を感じたので、最後の1泊はキャンセルしてチェックアウトした。 ホテルのマネージャーも警察も名前を教えてくれず、最悪な対応のホテルだった。 二度と泊まりたくないし、全ての外国人に泊まらない事をお勧めしたい。
2019년 8월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Decent stay - could have been better.
Neighbours were noisy, and the soundproofing is terrible. Environment is nice, but a bit inconvenient. Buggies brought us to the room as it was a distance to walk, but it took 30 minutes for a buggy to bring us out to check out. It is a nice walk in the area back to the main building. Breakfast service is good, and the swimming pool is quite nice. Very baby/toddler friendly. For the price we paid, we would have expected bottled water upon request with no additional charge. I had to call reception twice to get the water - the first time, the request was acknowledged, however no one mentioned the charge. Subsequently, the bottles were not delivered. When I called the second time, and acknowledged there was a charge, the bottles were delivered shortly after. I spent 20 minutes waiting the first time.
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable Quiet Resort
The place was very quiet - few guests because after the school holidays. Rooms are in two storey chalets surrounded by trees. The swimming pool is amazing and we had it pretty much to ourselves. Rooms are large and the internet is fast enough to be usable. Access is by golf cart buggies and there are a lot of uneven steps so it would be difficult for handicapped guests. Location could be better - it is far from Melaka town.
2019년 4월에 2박 숙박함

10/10 - 훌륭해요

LynnJack

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loke the surrounding and nature. Nice swimming pool and kids friendly
2019년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 1박 숙박함

10/10 - 훌륭해요

Zoul 님, Johor Bahru

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, affordable price and friendly staff
2019년 2월에 1박 숙박함

10/10 - 훌륭해요

Irwan 님, Johor Bahru, Johor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staffs. We really like the environment, hotel in a forest. Nice swimming pool, enjoyed the buggy rides.
2019년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Resort
very peaceful hotel, helpful staff, varied breakfast. only a spa and karaoke club are closed. so the resort's activities only swim. the second day there was a new guest on our room, the guests were noisy singing in front of our room until late night. we made a complaint at the reception and they stop, but me and son could not sleep because the guests were over the noise and water from their room flowing to our bathroom door. we were converted into a new room. request at reception for late check out is not possible and will be charged.
2019년 2월에 2박 숙박함

8/10 - 좋아요

Prakash

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Oversell - extremely poor standard.
Limited facility. SPA reported under renovation BUT no sign of any renovations activity; likely not in operations. Breakfast variety very limited and of poor taste.
2019년 2월에 2박 숙박함

8/10 - 좋아요

Yee wooi

2019년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very very nice
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

Khalid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice resort clean and quite perfect gateway from city life
2018년 12월에 1박 숙박함

8/10 - 좋아요

Bambang E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Away from bustling city traffic.
Buggy service was prompt. Resort area is awesome, magnificent view surrounding the resort. Only problem while staying there was the water pressure. Twice maintenance came over to rectify the water pump but after a while it's back to little to no water.
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

NORSIAH

good
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay with nature
It was just amazing, no more explanation is required por eso
2018년 11월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dissappointing
Very dissappointing, the resort needs to up refurbish. The sink is leaking,
2018년 8월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

siti aishah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice place for retreat
nice pool, nice buffet spread, exceptional bedroom, exciting concept most importantly my kid loves it. though buggy bit late to come but we found walking to lobby, to breakfast quite fun not tiring BUT do not carry luggage
2018년 7월에 1박 숙박함

10/10 - 훌륭해요

Suzie 님, KL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peaceful place
Suitable for family with kids.. Breakfast food was amazing! Super delicious.
2018년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Feel happy to stay, staff smiling & friendly, room clean, but balcony not clean and much dust, breakfast olso normal only, Anyway will come again. Tq.
2018년 6월에 1박 숙박함

6/10 - 괜찮아요

Ann 님, MY

좋아요: 객실의 편안함
A nice place to get Detox, really.
This has been a dream holiday place for me. However, the resort is quite run down and needs a lot of upkeep. A bit disappointing when I found out that the SPA was shut down. Otherwise, the swimming pool with the waterfall, and the greeneries around the rooms are really excellent for anyone who seek serene and peace.
2018년 6월에 1박 숙박함

6/10 - 괜찮아요

Sal 님, KL

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the ambience is just what you need
Could easily go from good to great if certain intangible elements are carefully looked into by management.
2018년 5월에 1박 숙박함

8/10 - 좋아요

Aw

좋아요: 객실의 편안함