숙박 시설의 전망

플라야 델 솔 여행 후기

3 out of 5
플라야 델 솔
Calle 20 de Noviembre y, Valentin Ruiz Gonzalez, Los Barriles, BCS

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 145개 이용 후기 중 74개" "
평점 8 - 좋아요. 145개 이용 후기 중 49개" "
평점 6 - 괜찮아요. 145개 이용 후기 중 15개" "
평점 4 - 별로예요. 145개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 145개 이용 후기 중 5개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

jose luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena ubicación
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff here is incredible . There was an issue with our room and they went above and beyond to ensure we had a new room and a wonderful stay . Can’t say enough about this team here . Fantastic!
2024년 3월에 6박 숙박함
답변 제공: Reservations Office 님, 2024년 3월 25일
Hello Ms. Linda,We’re really grateful and appreciate you taking the time to share your rating with us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We look forward to delivering another excellent experience to you next time you visit. Thanks for choosing to stay with us!

6/10 - 괜찮아요

Judith

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
After our first day the pool was drained and then under repair. We were not advised. Was one of the reasons we picked that hotel. Lounge chairs were also put away. Lights going into resort from town were off at night, was a bit dark if Venturing out. But food was good, staff friendly and resort kept clean.
2024년 3월에 10박 숙박함
답변 제공: Reservations Office 님, 2024년 3월 18일
Hello Ms. Judith,We apologize for any inconvenience or frustration you may have experienced. We're terribly sorry to hear about your experience and highly appreciate you bringing this to our attention. We hope to have the opportunity to serve you better in the future.

10/10 - 훌륭해요

Brook

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location with nice amenities
2024년 2월에 1박 숙박함
답변 제공: Reservations Office 님, 2024년 2월 29일
Hello Brook,You made our day with your positive feedback! We are so happy to read that you loved your stay at Hotel Playa del Sol. Thank you for the nice comment, and we hope you'll continue to visit us in the future!Best Regards,

6/10 - 괜찮아요

Candace

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to shopping, restaurants and the beautiful beach. Of course, the Sea water was amazing and warm - pool was chillin', like most in Mexico due to not being heated. Very good breakfast lunch place with reasonable prices. Round bar overlooking the beach was also convenient.
2024년 2월에 5박 숙박함
답변 제공: Reservations Office 님, 2024년 2월 29일
Hello Candace,On behalf of our team, thank you for your review. It's well appreciated here, your insights are valuable to us.I can see how we cam improve and I'll pass on your suggestions to the relevant department.Best Regards,

10/10 - 훌륭해요

Yvonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is great. The food was delicious, but the beds not so much
2024년 2월에 4박 숙박함
답변 제공: Reservations Office 님, 2024년 2월 29일
Hello Ms. Yvonne,On behalf of our team, thank you for your review. Your insights are valuable to us, and we're sorry that you had a bad experience. I can see how we could improve this, and I'll pass on your suggestions to the relevant department.Thank you,

6/10 - 괜찮아요

Jenifer 님, Escalante

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel was kind of cute and great location. The beds were not at all comfortable, they were hard and had tissue paper thin sheets on them and no mattress pads. The bathroom had a horrible layout. Defiantly not worth $200 per night.
2024년 1월에 5박 숙박함
답변 제공: Management 님, 2024년 2월 12일
Dear Jenifer,Thank you for taking the time to share your feedback regarding your recent stay at Hotel Playa Del Sol. We're glad to hear that you appreciated our hotel's charm and convenient location.We apologize for any discomfort you experienced with the beds and linens during your stay. Providing a comfortable and restful night's sleep is a top priority for us, and we regret that we fell short of your expectations in this regard. Your comments about the bedding and bathroom layout have been duly noted, and we will certainly review these aspects to see where improvements can be made.We understand the importance of offering value for money, and we're sorry that you felt the room did not meet your expectations given the rate. We continuously strive to ensure that our pricing reflects the quality and amenities offered, and we appreciate your feedback in this regard.We truly value your input as it helps us identify areas for improvement, and we hope that you will consider giving us another chance to exceed your expectations on a future visit. If you would like to discuss your stay further or if there is anything we can do to make amends, please don't hesitate to contact us directly.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay in the future.Warm regards,Eddie DalmauManagerVan Wormer Resorts

10/10 - 훌륭해요

Chad 님, Reno

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great pool, bar and beach immediately in front of the hotel, really good spot!
2024년 2월에 2박 숙박함
답변 제공: Reservations Office 님, 2024년 2월 13일
Hello Chad,Thank you for taking the time to send us your valuable feedback. We're glad you enjoyed your stay, and we appreciate your response.

8/10 - 좋아요

Victor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The location is excellent for water sports, which is why I chose it. The location is close enough to the center for town where you more dining choices. Incidents of crime seem non existent, or very low at least. The rooms are a little small, but kept in somewhat decent condition, only problems were a couple of light bulbs were burned out & the hot water tap was leaking. The walls or doors are not very soundproof, so when there were people partying at the bar upstairs, or the music was blasting, or the local, early morning pickle ballers were passing thru, it was a little noisy. I wanted to rent a bike for a few days, but costs were the same as the local bike rental shop in town, but the bikes were in much worse condition. Guests at the hotel should be able to get a reduced rate to increase the chance that they will rent there instead of in town. I didn't see any bikes get rented from there the whole time & they weren't offering me any discounts. We did get a discount on Pickleball by staying there, but they made it confusing or difficult to play with the regulars or locals from town... only allowed to play on our own later on in the day when it was hot & windy. Locals seem to come from all over, which adds to the noise & foot traffic thru the resort & many times, filled the parking lot with their vehicles. Room prices are a little high; more than we usually spend on all inclusive, which will affect our decision to go back there in the future.
2024년 1월에 10박 숙박함
답변 제공: Reservations Office 님, 2024년 2월 13일
Hello Victor, On behalf of our team, thank you for your review.Your insights are valuable to us, and we're sorry that you had a bad experience. We are going to improve this, and pass on your suggestions to the relevant departments. Thank you again, Victor, and we hope you'll give us another chance in the future.

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Becky the manager does a great job. Right on beach and close to walk in town
2024년 1월에 6박 숙박함
답변 제공: Reservations Office 님, 2024년 2월 1일
Hello Lisa,Thank you for taking the time to send us your valuable feedback. We're glad you enjoyed your stay, and we appreciate your response. We look forward to having you stay with us again!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I'll be back
Amazing staff, gorgeous location, safe, great food, clean & cozy. Charging food and drink to the room was super convenient. The only minor negatives to this wonderful place was the beds were not very comfortable and the process for using the hotel pickle ball courts was a bit clunky. We found out when we got there that the courts are "reserved" until 10AM most days unless you get on the "list".
2023년 12월에 8박 숙박함
답변 제공: Eddie 님, 2023년 12월 18일
Thank you for your feedback. We will be letting the hotel manager know about the bed situation as well as the Pickleball court reservation system. We will hopefully have both issues resolved quickly.Thank you,Eddie DalmauManager

8/10 - 좋아요

Stuart Wendell Shore

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My friends and I head to Playa del Sol because they have four pickleball courts on the property. We understand that Tony, who runs the pickleball program in the morning, collects around $6 from anyone that wants to play. This year, the hotel started charging an additional $3 for those that want to play in the afternoon. We will be looking at different lodging, if they continue to charge for courts that are part of the hotel.
2023년 12월에 6박 숙박함
답변 제공: Reservations Office 님, 2024년 1월 27일
Hello Stuart, On behalf of our team, thank you for your review. It's well appreciated here, and while it's no fun to hear negative feedback, we continue learning.We are going to improve this, and I'll pass on your suggestions to the relevant department.Thank you again, Stuart, and we hope you'll give us another chance in the future.

10/10 - 훌륭해요

Charles

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet
2023년 12월에 6박 숙박함
답변 제공: Eddie 님, 2023년 12월 18일
Thank you for your review! We hope to see you again soon.Eddie DalmauManager

2/10 - 너무 별로예요

Frances

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t like the place, bug infested, internet was very intermittent, nickel and dimed you for everything, no tv or coffee maker in room, couldn’t enjoy the pool, not heated and very windy. Very expensive for what we got. Terrible place
2023년 12월에 4박 숙박함
답변 제공: Eddie 님, 2023년 12월 18일
Hi Frances,Thank you for the review. I apologies that your experience did not live up to your expectations. We will definitely stive to do better. We do fumigate on a monthly bases due to being in the desert and on the beach. It is not normal for us to have a huge bug issue in the winter, but it will be addressed.TV and coffee maker are something we do not have in our rooms, but we also don't claim to have them in the room description. The winter time in Los Barriles is the windy season. It is a big draw for windsurfers and kite boarding. You may want to visit in the Spring or Summer when there are no winds.Again thank you for the feedback, as it will help us to address issues to make a better experience for our guests

10/10 - 훌륭해요

mark

2023년 10월에 3박 숙박함
답변 제공: Reservations Office 님, 2023년 11월 23일
We greatly appreciate your feedback.Thank you for leaving us a review!

10/10 - 훌륭해요

mark

2023년 10월에 1박 숙박함

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Jacquelyn

좋아요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Reservations Office 님, 2023년 10월 9일
Thank you! We hope to see you again soon

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot on the water. Nice pool and bar. Kid friendly
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

ANDRES

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El personal muy amable
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

gregory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was a little dated, but great location on the beach. Staff was very helpful, and overall a very pleasant stay.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Sue

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Beautiful location. They have 4 Pickleball courts but guests can only play on them after 10 and fora fee.
2023년 4월에 7박 숙박함

8/10 - 좋아요

RIchard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
location in the town, and the beach. didn't like the noise of the pickle ball court in the morning
2023년 3월에 7박 숙박함

6/10 - 괜찮아요

Kristy

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
I enjoy the calm, tranquil hotel, the sister hotel was much larger & also nosier. Friendly staff - Thomas and Brenda were wonderful and very helpful.
2023년 4월에 2박 숙박함

8/10 - 좋아요

Jesper 님, Vancouver

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No Windows!
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were exceptional
2023년 3월에 6박 숙박함

8/10 - 좋아요

Patricia

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
THE STAFF IS FANTASTIC, THOMAS AND BRENDA ARE THE BEST! I dont like that they dont have ice buckets and ice readily available or coffee machines in room. The towels are a little tatterred and they could change the curtains out for the price they charge. You cant beat the location though. The restaurant is great, liked the addition of the music upstairs, great fun dancing
2023년 3월에 9박 숙박함

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love staying here. Great location and option for Los Barrilles. Note, the pool is not heated in the winter months, and the wind can be quite strong until mid March. Thomas and Brenda at the office are greT and will arrange for a ride into town for dinner or drinks, or to the ATM at the grocery store which has the lowest fees to obtain pesos or dollars. Restaurant help is great. Good breakfast and lunch, and you can eat at your room or poolside. Very nice bar overlooking the Sea of Cortez. Decent WiFi at the restaurant. This was my 2nd stay here, and I'll definitely be back.
2023년 2월에 12박 숙박함

10/10 - 훌륭해요

Connie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly. Property was quiet and had wonderful views.
2023년 3월에 4박 숙박함

8/10 - 좋아요

Cynthia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk was very nice and helpful! Very welcoming and speaks English. Hotel offers excellent round trip shutter service from airport to hotel. Great central location.
2023년 2월에 10박 숙박함

10/10 - 훌륭해요

jody

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Terry

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Very much a 3 star. Shower did not drain and no water pressure. Staff did fixed it asap. Very dated overall. However staff were very good , food was good and location / view was very good. Would likely not stay here again.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

christine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great bang for your buck! Wonderful staff - very accommodating. Great beach bar! Restaurant onsite was good quality and reasonably priced. Would definitely stay again!
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Nice variety of tables, chairs, activities and people to watch.
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location.
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Burt

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent week spent at Playa del Sol! Staff was very helpful and friendly. Missed having a swimming pool that wasn't heated, but week was unusually cold and wet for Baja. I felt safe walking streets during day and having a golf cart rented was great for extended exploration. I had garden room and it was perfect for 1-2 people. Lots of fun places to eat..at Playa and within walking distances,
2023년 1월에 7박 숙박함

6/10 - 괜찮아요

maeve

연인과의 여행
No information given at check-in, just the room card. I then assumed that there would be some basic info in the room like Wi-Fi password or how to set the safe code but there was nothing. No phone in room either so each time we had a question we had to walk to reception area which was frequently closed . Most of the staff were dragging and seemed uninterested and not properly trained for hospitality. We had a Pickleball Centre behind our room literally and the noise was really loud even with the doors & windows closed from 7.45 am - 6pm each day. The shower had no shelf to place shower gel, shampoo etc. Food was great, beach area was fabulous. It is walk to town and pavements are very unsafe. We used the beach instead which was so much easier even at night.

10/10 - 훌륭해요

Howard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome relaxed place to stay for enjoying your fav sports. Super friendly and accomodating. Rooms are small, but okay for the three of us. Would stay at again. An improvement would be the refrigerator having a built in small frezzer

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함

10/10 - 훌륭해요

Stacy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
You should stay here!
This is a great local hotel with the best beach bar! We booked a garden room through hotels.com and when we arrived they gave us a pool/ocean view room!! It's rustic, nothing fancy, no TVs BUT the location is excellent, it's clean, the bar is great, the view (and sunrise) is incredible and the staff are always friendly!
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Glenn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Lise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and friendly staff. Brenda at the front desk especially!!!

10/10 - 훌륭해요

Krystal

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s was a lovely property with amazing staff. Lots of noise from the pickle ball next door, but otherwise it was great!
2022년 11월에 8박 숙박함

10/10 - 훌륭해요

Beatriz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel! Staff is friendly, pool and premises are super clean. But I wish they had televisions in the rooms. That would be my only complaint.
2022년 8월에 4박 숙박함

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Staff ,very friendly. Very clean and well maintained facility.
2022년 8월에 2박 숙박함

6/10 - 괜찮아요

Oscar

Room generally clean, hot water and plumbing issues. Low end amenities.
2022년 7월에 3박 숙박함

10/10 - 훌륭해요

Brian 님, Phoenix

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly, and the location was great. I will definitely be back.
2022년 7월에 3박 숙박함

6/10 - 괜찮아요

scott

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2022년 7월에 4박 숙박함

10/10 - 훌륭해요

Brook

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A wonderful spot by the sea with convenient dining spots and places to relax after fishing for a day.
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the staff. They were helpful, friendly and personable.
2022년 4월에 6박 숙박함