The staff were helpful and friendly and the property is beautiful, but there were some major issues with the room: No dustbin, no bed lamps, heater only blew freezing air, not enough blankets in room, not enough towels in room for two people, no mirror in bathroom, not enough light in vanity area to do hair and make-up, not enough coffee/tea/water in room for two people, no telephone in room, curtains didn't close properly, bathroom windows couldn't close, shower head not spraying sufficient water.