Dear NOH DOH, Thank you for taking the time to review our hotel. We pride ourselves on delivering a memorable hotel experience in all aspects; however, we regret not meeting your expectations. Rest assured that we take these issues seriously and are committed to improving in these areas to ensure that all guests have an enjoyable experience. We hope to make your next stay with us outstanding in every possible way.Sincerely,Hotel Management

Jinsoo, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management

We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management

Taehoon, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management

Dear William, Thank you for your positive feedback regarding the cleanliness of our hotel. We are delighted to hear that you found our property at Extended Stay America to be very clean during your visit. Maintaining a clean and comfortable environment for our guests is a top priority for us. Your comments are greatly appreciated and motivate us to uphold these standards. We hope to welcome you back for another pleasant stay in the future. Sincerely,Hotel Management

Dear Edward, Thank you for your feedback regarding our receptionist. We apologize for any inconvenience caused during your interaction. We take guest service seriously and are committed to continuous improvement. Rest assured, we will address this with our team to ensure all staff members are providing exceptional service. Your input is valuable to us as we strive to enhance our guest experience. We appreciate your patronage and hope to welcome you back soon.Sincerely,Hotel Management

Dear Sandra, We apologize for the inconvenience you experienced during your stay. It's disappointing that the TV was not working and the breakfast options did not meet your expectations. Your feedback is valuable to us, and we will address these issues to ensure a better experience for our guests in the future. We hope to welcome you back and provide you with a more enjoyable stay. Thank you for sharing your concerns with us.Sincerely,Hotel Management

Dear Tami, Thank you for taking the time to write a review. We're delighted you found Extended Stay America's rooms spacious and well-organized. Our priority is your comfort, and we're thrilled you enjoyed your stay with us. Thank you for your positive feedback, and we look forward to welcoming you back for another great experience.Sincerely,Hotel Management

Dear Peter, Thank you for choosing Extended Stay America. We greatly appreciate your feedback regarding our front desk staff's friendliness and helpfulness. We aim to ensure every guest feels valued and well-assisted throughout their stay, and we are glad this has been achieved. We look forward to serving you again soon!Sincerely,Hotel Management

Dear Rosana, Thank you for your feedback. We're glad that our front desk staff provided excellent service. However, we apologize for any inconvenience caused by noise disturbances. Your comments about breakfast will be shared with our team for improvement in future visits. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Hotel Management

Dear Kiya, We're delighted you had a positive experience at Extended Stay America! Our team strives to provide exceptional service to all our guests. Thank you for choosing us for your stay, and we hope you enjoyed the Providence Performing Arts Center show. We look forward to welcoming you back soon!Sincerely,Hotel Management

Dear ASHLEY, We are grateful for your selection of Extended Stay America. Our foremost priority is to ensure that your experience at our hotel exceeds expectations in all aspects. We appreciate your acknowledgment of our efforts and look forward to the opportunity to welcome you again in the near future.Sincerely,Hotel Management

Dear Briand, Thank you for your glowing review about your stay at Extended Stay America! We're thrilled to hear that you had a positive experience with our professional staff and found our rooms comfortable, clean, and new. Providing exceptional service and accommodations is our priority, and we're delighted that we met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another comfortable stay in the future. Sincerely,Hotel Management

Dear MacKenzie, Thank you for your positive feedback about Extended Stay America! We're thrilled to hear that you found our hotel to offer great value for your stay. Providing our guests with a comfortable and affordable experience is our priority, and we're delighted that we met your expectations. Your satisfaction is our utmost reward, and we look forward to welcoming you back for another enjoyable stay. Sincerely,Hotel Management

Dear Lymari, Thank you very much for staying at our hotel. We strive to provide every guest with a clean and comfortable room; therefore, we are disappointed to hear this was not your experience. Please accept our sincere apologies. We take the cleanliness of our suites and the entire hotel very seriously, and we will address this with our housekeeping department to ensure this does not happen again. We hope this unfortunate situation will not prevent you from staying with us again, as we would welcome the chance to show you the great visit you deserve. Sincerely,Hotel Management

Dear Richard, Thank you for the great review! It is wonderful you enjoyed your time at Extended Stay America so much! We strive for excellence, so we are thrilled you appreciated our clean property, quiet atmosphere, and prime location! Your praise lets us know we're doing our job, and we look forward to hosting you again for another exceptional experience.Sincerely,Hotel Management

Dear Yuri, Thank you for sharing your experience with fellow travelers. We are glad you were pleased with your room. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for their excellent work. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America whenever your travels bring you back this way.Sincerely,Hotel Management

Dear Sandra, Thank you for your recent stay at our hotel. We appreciate the time you took from your day to share your experience. We are glad you liked your clean room and our service. However, we regret the concerns you had with the bedding and noise. We have discussed your observations with our team and are grateful for feedback that helps us serve our guests better. Thank you again for your comments, and we hope you will revisit to experience our hotel the way you should have during this stay.Sincerely,Hotel Management

Dear Vivian, Thank you for taking the time to share your experience. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback, and we look forward to welcoming you again for a much better stay.Sincerely,Hotel Management

Dear Lisa, We're glad to hear that our location provided convenience during your stay at Extended Stay America. Your comfort and ease of access to amenities are important to us, and we're delighted that our proximity to local conveniences enhanced your experience. Thank you for choosing us, and we hope to welcome you back again soon!Sincerely,Hotel Management

Dear Courtney, Thank you for sharing your positive experience with our service, the staff's attentiveness, and the quick response from Janet. We shall continue to serve you with such a positive attitude at our hotel. Please return and give us the opportunity to serve you again at Extended Stay America.Sincerely,Hotel Management