조감도

하버 호텔 브라이턴 여행 후기

4 out of 5
하버 호텔 브라이턴
64 Kings Road, Brighton, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 861개 이용 후기 중 371개" "
평점 8 - 좋아요. 861개 이용 후기 중 281개" "
평점 6 - 괜찮아요. 861개 이용 후기 중 101개" "
평점 4 - 별로예요. 861개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 861개 이용 후기 중 43개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The spa was amazing

10/10 - 훌륭해요

Will

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great sea view with very good value for money.
2024년 2월에 1박 숙박함
답변 제공: BHH Crew 님, 2024년 2월 16일
Dear Will,Thank you for taking the time to leave us a review, we really appreciate it.We do hope to be able to welcome you again in the not so distant future to the Harbour Hotel & Spa Brighton.Very best wishes and thanks again,

10/10 - 훌륭해요

Georgia

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 1박 숙박함

4/10 - 별로예요

Jo

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Steve

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Grace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

4/10 - 별로예요

Stef

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
The hotel was ok, the bed was really comfy. However, if you go there to have a break then really re-consider. The noise level is something else. You hear other people in their rooms, loud music and road traffic until 2-3 am.
2023년 12월에 1박 숙박함
답변 제공: Ben, General Manager 님, 2023년 12월 23일
Hi Stef, Thank you for taking your time to share your feedback, it is much appreciated. We are pleased you enjoyed the bed however of course the noise from our neighbours is disappointing. We do monitor this constantly and consistently review our property maintenance to make steps to improve sound proofing without compromising our high quality rooms. Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Ben, General Manager 님, 2023년 12월 16일
Hi, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben

10/10 - 훌륭해요

richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good size room good spa and comfy bed
2023년 12월에 2박 숙박함
답변 제공: Ben, General Manager 님, 2023년 12월 16일
Hi Richard, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben

6/10 - 괜찮아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Ben, General Manager 님, 2023년 12월 16일
Hi James, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ive been staying in hotels around Brighton for around 10 years..this has to be in the top 2 ive ever stayed in, Spa is amazing, perfect location and they upgraded me free of charge. Amazing hotel.
2023년 11월에 1박 숙박함
답변 제공: Ben, General Manager 님, 2023년 11월 27일
Hi Kevin, Thank you for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and look forward to welcoming you back in the future. Regards,Ben

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Modern, clean, friendly staff and great breakfast
2023년 11월에 1박 숙박함
답변 제공: Ben, General Manager 님, 2023년 11월 27일
Hi Sarah, Thank you for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your time with us and do hope to welcome you back in the future. Regards,Ben

6/10 - 괜찮아요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
On the whole, this is a good hotel with good staff. However, there was no hotel information sheet in the room as per other hotels which I like to refer to. Additionally, there were no cups in the room to facilitate the use of the coffee machine. Beware, if you have breakfast, they do not provide butter. When I asked for butter I was told it was by the toaster but when I showed them the flora margarine they confirmed that that was the only butter that they had. This is the second time I have stayed at this hotel and with the exception of the above personal preferences, everything else was good. I would stay here again.
2023년 11월에 1박 숙박함
답변 제공: Ben, General Manager 님, 2023년 11월 27일
Hi Andrew, Thank you for taking the time to share your open and honest feedback, it is much appreciated. Your feedback on the butter is noted, and something I'll follow up with chef regarding. The cups for all facilities in the room are kept on the draw with the tea making facilities, I will be sure to double check your room incase there is an issue with this specifically. We hope to welcome you back again soon. Regards,Ben

10/10 - 훌륭해요

Holly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Ben, General Manager 님, 2023년 12월 16일
Hi Holly, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Camilla

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfy big beds.. lovely stay
Beautiful hotel, big comfy beds and lovely bedding. Nice size room, enjoyed the gin provided too. Lovely stay close to brighten centre.
2023년 10월에 1박 숙박함
답변 제공: Ben, General Manager 님, 2023년 11월 27일
Hi Camilla, Thank you for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your time with us and do hope to welcome you back in the future. Regards,Ben

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Peter

2023년 10월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 10월 24일
Dear Peter,Thank so much for taking the time to leave us a review, we really appreciate it.We do hope to be bale to welcome you again in the not so distant future.Very best wishes

10/10 - 훌륭해요

JILL

2023년 10월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 10월 21일
Dear Jill,Thank you for taking the time to leave us a review, we really appreciate your feedback.We do hope to welcome you back again soon to the Brighton Harbour Hotel and Spa.Very best wishes and thanks again

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great option for Brighton!
Great hotel in a prime location! Easy access to the Lanes, the beach, pier etc and a short walk from the other beach attractions. Lovely little Spa (although we didn't use it this time) and the staff are all lovely. The restaurant does a mean fish & chips, too!
2023년 10월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 10월 21일
Dear Aaron,Thank you so much for taking the time to leave us such a lovely review, we really appreciate your kind words.We do look forward to welcoming you again soon to the Brighton Harbour Hotel and hopefully you will be able to enjoy our spa facilities.Very best wishes and thanks again

4/10 - 별로예요

Jonathan

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was right next to some sort of generator so i got hardly any sleep and also the blinds didnt stop the bright light from outside coming.
2023년 10월에 3박 숙박함
답변 제공: BHH Crew 님, 2023년 10월 16일
Dear Jonathan,thank you for taking the time to leave us a review. All of our guest feedback is greatly appreciated.We do hope to be able to welcome you again in the not so distant future.Very best wishes

8/10 - 좋아요

Matthew

2023년 9월에 2박 숙박함
답변 제공: BHH Crew 님, 2023년 10월 3일
Dear Matthew,Thank you so much for taking the time to leave us such a lovely review. We really appreciate it.We look forward to welcoming you back soon.Very best wishes,

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay in the Harbour Hotel, my room was lovely got an upgrade, nice confortable bed room nice and clean, the Hotel had a nice bar and dining area, the food was very nice indeed, friendly and helpful staff, there was also a swimming pool and spa, near transport and shops,.
2023년 9월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 10월 3일
Dear Mary,Thank you so much for taking the time to leave us such a lovely review. We really appreciate it your kind words and will be passing on your praises to all of our staff.We look forward to welcoming you back soon.Very best wishes,

6/10 - 괜찮아요

Julie

좋아요: 직원 및 서비스
별로예요: 청결 상태
Good
Pleasant stay thanks, staff welcoming Although, room very warm and stuffy. Walls dirty, could do with a wipe over or freshen up with paint. Spa lovely Would stay again, lovely location. Just a few issues, attention to detail with cleanliness and temperature of room
2023년 9월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 10월 3일
Dear Julie,Thank you so much for taking the time to leave us a review.We really appreciate your feedback and will be passing it on to our Housekeeping team.We do hope to be able to welcome you back again in the not so distant future.Very best wishes,

10/10 - 훌륭해요

Marcin

2023년 9월에 2박 숙박함
답변 제공: BHH Crew 님, 2023년 10월 3일
Dear Julie,Thank you so much for taking the time to leave us such a lovely review. We really appreciate it.We look forward to welcoming you back soon.Very best wishes,

10/10 - 훌륭해요

Tim

2023년 9월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 9월 20일
Dear Tim,Thank you so much for taking the time to leave us such a lovely review, we really appreciate it.We look forward to welcoming you again soon in the not so distant future.Very best wishes.

10/10 - 훌륭해요

Jessica

2023년 9월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 9월 20일
Dear Jessica,Thank you so much for taking the time to leave us such a lovely review, we really appreciate it.We look forward to welcoming you again soon in the not so distant future.Very best wishes.

6/10 - 괜찮아요

O K

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Not worth the money
We paid for a superior king size sea view room. As a superior room we were expecting a lot bigger. BIG bed but not alot else. We wish we had just booked a premier inn. Not a good value for money at all.
2023년 9월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 9월 26일
Dear guest,thank you for taking the time to leave us a review. We are sorry to hear that you were disappointed by the size of the room of one of our Superior Sea View rooms.We do hope this does not keep you from staying with us again in the not so distant future as we would be happy to recommend one of our Deluxe Sea View rooms or one of our Sea View corner suites that may be more to your liking.Very best wishes,

2/10 - 너무 별로예요

Rob

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was far too small for 2 people. Real lack of space in both bedroom and bathroom. The bed itself was uncomfortable with an extra thick duvet which isn’t what is required in the middle of a heatwave. We woke up to maggots on the floor of our room. Windows didnt function properly so there was a real lack of fresh air, the mini fan provided isn’t sufficient to keep an entire room cool. Overall I’ve paid for a hotel room that failed to provide the basic requirements of a hotel booking. Rarely make comments on these but this must be the worst experience I’ve had.
2023년 9월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 10월 3일
Dear Rob,Thank you so much for taking the time to leave us a review.Please do let us know if you require any further assistance with this.Very best regards,

10/10 - 훌륭해요

Harriet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An excellent hotel. Staff were attentive despite being very busy. They set up my partner’s room for her birthday and made it extra special. Had a lovely stay!
2023년 9월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 9월 20일
Dear Harriet,Thank you so much for taking the time to leave us such a lovely review, we really appreciate it.We look forward to welcoming you again soon in the not so distant future.Very best wishes.

10/10 - 훌륭해요

Mandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely weekend away
Lovely hotel, the room was clean and spacious.
2023년 9월에 2박 숙박함
답변 제공: BHH Crew 님, 2023년 9월 4일
Hi there,Thank you so much for taking the time to share your feedback from your recent stay and we are so pleased to hear that you had a great stay and enjoyed your room.We do hope to be able to welcome you again soon.With best wishes

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: BHH Crew 님, 2023년 9월 2일
Dear Jamie,Thank you so much for taking the time to leave us a review, we really appreciate it.I am glad to see that you enjoyed your stay and hope to welcome you again soon to the Brighton Harbour Hotel & Spa in the not so distant future.Very best wishes and thanks again.

2/10 - 너무 별로예요

Laurence

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
- Arrived at the hotel and ordered to pay another £20 (for both of us) to pay for the spa. - Arrived at our room to find it (whilst tidy) dirty, noisy and in some areas disgusting. After complaining, we were transfered to an identical room which was just as bad. - Asked to make a complaint, the manager couldnt be bothered to hear it and just asked me to write it in an email to him. - If I could go back in time, I would have gone to a differnt hotel as this one is totally overpriced and an incredibly poor standard.
2023년 8월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 9월 4일
Hi there,Thank you for taking the time to share your experience from your recent stay and we are very sorry that you have left disappointed. We will be looking into your concerns outlined above and appreciate you letting us know. Again, our sincere apologies that you have left disappointed with your stay.With best wishes

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend in Brighton
The stay was great, sea facing room which was great, the noise at the night from the beach front bars was noisy but okay. The bar drinks are expensive though.
2023년 8월에 2박 숙박함
답변 제공: BHH Crew 님, 2023년 9월 2일
Dear Craig,Thank you so much for taking the time to leave us a review, we really appreciate it.I am glad to see that you enjoyed your stay and hope to welcome you again soon to the Brighton Harbour Hotel & Spa in the not so distant future.Very best wishes and thanks again.

8/10 - 좋아요

Irene

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Das Hotel war sehr sauber, das Personal zuvorkommend. Nur das Zimmer war sehr klein und die Matratze viel zu weich. Der Ausblick in den Hinterhof war schrecklich, aber wenigstens ruhiger als auf der Strassenseite.
2023년 8월에 5박 숙박함
답변 제공: BHH Crew 님, 2023년 9월 2일
Dear Irene,Thank you for taking the time to leave us a review, we really appreciate it.We are so happy to see that you enjoyed your stay and hope to welcome you again soon to the Brighton Harbour Hotel & Spa or any of the other Harbour Hotels in the UK.Very best wishes,

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Lovely hotel happily stay there again
2023년 8월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 8월 26일
Dear John Thank you so much for taking the time to leave us such a lovely review. We really appreciate it.We do hope to be able to welcome you back again soon in the not so distant future.Very best wishes,

10/10 - 훌륭해요

Gemma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this hotel! Stunning!
2023년 8월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 8월 26일
Dear GemmaThank you so much for taking the time to leave us such a lovely review. We really appreciate it.We do hope to be able to welcome you back again soon in the not so distant future.Very best wishes,

2/10 - 너무 별로예요

Nick

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: BHH Crew 님, 2023년 8월 26일
Dear Nick,Thank you for your review. We are sorry to see that you did not enjoy your stay, but we hope to be able to welcome you back again soon in the not so distant future.Best wishes

10/10 - 훌륭해요

Sara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing couldn’t recommend enough
2023년 8월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 8월 26일
Dear SaraThank you so much for taking the time to leave us such a lovely review. We really appreciate it.We do hope to be able to welcome you back again soon in the not so distant future.Very best wishes,

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent all round, staff very helpfull
2023년 8월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 8월 26일
Dear Gary,Thank you so much for taking the time to leave us such a lovely review. We really appreciate it.We do hope to be able to welcome you back again soon in the not so distant future.Very best wishes,

6/10 - 괜찮아요

Lesley

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not what it used to be
Hotel feels shabby. Inland rooms have no air con but the windows were cracked, filthy and we faced a noisy hostel and building site. So choice between hot & stuffy or noisy. Spa was lovely. Little to no drinking water provided. Steam room wasn’t working properly. Pools are amazing though and fab layout. It’s what you pay for and perfect for a wet summer! Always choose sea view though. Would never pick inland again. Overpriced for what it is.
2023년 8월에 2박 숙박함
답변 제공: BHH Crew 님, 2023년 8월 26일
Dear Lesley,Thank you so much for taking the time to leave us a review.We are sorry to see that you have not enjoyed all aspects of your stay but we are happy to hear that you enjoyed that spa facilities and appreciate our sea view rooms.We do hope to be able to welcome you again in the not so distant future and we would be happy to assist you with any future bookings at any of the Harbour Hotels in the UK.Very best wishes

10/10 - 훌륭해요

Georgia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Lovely lovely stay. The spa was truly incredible, I am so glad we stayed here. The rooms were spacious, comfy and clean. We even were given an upgrade to a sea view room which was so lovely. Complimentary gin on arrival, robes and slippers for the pool - a truly 5 star feel! Would stay again for sure.
2023년 8월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 8월 20일
Dear Georgia,Thank you so much for taking the time to leave us such a lovely review. We really appreciate your lovely words and that you have noticed and valued everything we do for our guest.We hope to welcome you again soon to the Brighton Harbour Hotel & Spa.Best wishes,

8/10 - 좋아요

Clive 님, West Ewell

Centrally located, by the sea front. Because of this found easy to locate. As attending event outside the centre, car was parked away from hotel. Unique layout with bunks beds rather than singles. Ladder could have been positioned better if TV was moved. Single pillow wasn’t very plump. Staff was friendly & polite.
2023년 8월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 8월 20일
Dear Clive,Thank you so much for taking the time to leave us a review, we really appreciate your helpful feedback.We do hope to welcome you again in the not so distant future to the Brighton Harbour Hotel & Spa Best wishes

10/10 - 훌륭해요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My husband and I had a lovely overnight stay at this hotel, the location is fantastic, our room was lovely and the spa / swimming pool was so unexpected-very very good. We’ll definitely be back.
2023년 8월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 8월 13일
Dear Lucy,Thank you so much for taking the time to leave us a review, we really appreciate your kind words.We look forward to welcoming you back soon to the Brighton Harbour Hotel & Spa.Best wishes

8/10 - 좋아요

Doug

2023년 8월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 8월 13일
Dear Lucy,Thank you so much for taking the time to leave us a review.We look forward to welcoming you back soon to the Brighton Harbour Hotel & Spa.Best wishes

6/10 - 괜찮아요

Geoffrey

2023년 4월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 8월 7일
Hi there! Thank you for taking the time to leave us your feedback.We look forward to welcome you again soon!Kind Regards,

10/10 - 훌륭해요

Helen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lovely hotel in a great location.
2023년 7월에 1박 숙박함
답변 제공: BHH Crew 님, 2023년 8월 3일
Dear Helen, Thank you so much for taking the time to leave us a lovely feedback.We are so pleased to read you enjoyed your stay with us and we very much look forward to welcome you again soon! Kind Regards,