On our first night we came back to the hotel for a coffee and a nightcap ,the receptionist on duty ( Thursday evening) was asked for cappuccino but brought a pot of tea ,when I said I never asked for that ,she told me I had, even though the other people I was with told her the same ,I then asked for a rum and coke and offered to pay by card ,but it was less than £5 so I said I would have a Newcastle Brown as well, she then accused me of disrespecting her and through the rum and coke down the sink ,picked up the tea stormed out the back slamming the door behind her and left us standing there , very disappointed as the daytime receptionist couldn't do enough to help .our room was not tidied up or stocks replenished on our last night ,every other member of staff were great but our stay was spoilt by one person, so sadly we will not be returning to the Eastbourne Riviera