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이스트본 리비에라 호텔 여행 후기

3 out of 5
이스트본 리비에라 호텔
26 Marine Parade, Eastbourne, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 669개 이용 후기 중 227개" "
평점 8 - 좋아요. 669개 이용 후기 중 291개" "
평점 6 - 괜찮아요. 669개 이용 후기 중 112개" "
평점 4 - 별로예요. 669개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 669개 이용 후기 중 11개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jaeweon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

Dong Hee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족
만족함. 추천할 만한 호텔임
2019년 8월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel 님, 2019년 8월 12일
Thank you for your feedback! Kind regards, Reservations.

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice short stay hotel and friendly staff. Nice sea view room.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Wojciech

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and quiet place with helpful and friendly staff 👍. Highly recommended 👌👌
2024년 2월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2024년 2월 14일
Thank you for your wonderful review!It is greatly appreciated.Kind regards,Reservations.

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2024년 2월 14일
Thank you very much for your review!Kind regards,Reservations.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Overall pleasant and affordable hotel,
2023년 12월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 12월 31일
Thank you very much for your review. We really appreciate it and will do anything to make it better. Kindest regards, Reservations.

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good value.
2023년 12월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 12월 31일
Thank you very much for your review!Kind regards, Reservations.

10/10 - 훌륭해요

Gemma

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel can just be very hard to park in the area
2023년 12월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 12월 31일
Thank you very much for your kind review!Kind regards,Reservations.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Another Riviera visit
Regular visitor. This is by way of a message to the kitchen staff because this time around everything in the hotel was great (which is usually the case)...except for one thing - the breakfast (it must have been the eggs) - suffice to say, for hours afterwards I was having indigestion-like symptoms before nausea struck.
2023년 12월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 12월 31일
Thank you very much for your review and please accept our apologies for the inconvenience caused.We will do everything to avoid the issue in the future!Kind regards,Reservations.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 10박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 11월 30일
Thank you very much for your wonderful review!We appreciate it very much!Kind regards,Reservations.

6/10 - 괜찮아요

Julien

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Very very rude member of staff, told me to "go get my coffee some place else because i didn't like theirs" and refused to make me a coffee on the basis that i politely declined the 1st coffee made because it was not right. Then clerk proceeded to walk away as i was talking and closed door on my face
2023년 11월에 2박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 11월 29일
We are sorry for the experience you have had during your stay with us. We apologise for the inconvenience caused and will address the issue to our management. Kindest regards,Reservations.

6/10 - 괜찮아요

Monika

좋아요: 청결 상태, 직원 및 서비스
I stayed in the Riviera Hotel some 5 years ago and I must say not much changed since hen. The Hotel is in great need of TLC. Comfortable enough for short stay, but you can see that some things need replacement and some areas need improvement (shower door, very thin walls between rooms). Overall I had a pleasant stay though earplugs were in use.
2023년 11월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 11월 29일
Thank you for you review.We are taking all the feedback into consideration and will work on it.Kind regards,Reservations.

10/10 - 훌륭해요

Peter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel really clean and smart. Much better than most seaside hotels on the front will stay again
2023년 11월에 2박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 11월 20일
Thank you very much for your great review!It is very much appreciated.Kind regards,Reservations.

8/10 - 좋아요

Thomas

2023년 11월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 11월 17일
Thank you very much for your feedback.It is greatly appreciated.Kind regards,Reservations.

10/10 - 훌륭해요

Deryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would definitely stay again
Lovely staff. Very nice spacious room and bed. Sept very well. Immaculately clean en-suite shower room. Good television and wifi. Great location for both town and beach/pier.
2023년 11월에 7박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 11월 14일
Thank you very much for your review.We greatly appreciate it!Kind regards,Reservations.

10/10 - 훌륭해요

Michal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 11월 10일
Thank you very much for your feedback!Kind regards,Reservations.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 11월 7일
Thank you very much for your feedback! We appreciate it and will do anything to make it better. Kindest regards, Reservations.

10/10 - 훌륭해요

PAUL D

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 11월 7일
We are grateful for your kind feedback!We really appreciate it.Kindest regards, Reservations.

10/10 - 훌륭해요

Adrian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My go to hotel
I lived in Eastbourne for 30 years and moved away a couple of years ago. If I need to return for a few days, the Riviera is always my first choice. Clean and friendly, certainly good value for money.
2023년 9월에 1박 숙박함
답변 제공: reservations 님, 2023년 9월 29일
Thank you kindly for your generous review

4/10 - 별로예요

Kevin

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Wouldn't stay here again
Not really the best of hotels, for several reasons: - hotel parking is on the streets of Eastbourne, if you arrive late you will struggle to find a space - rooms are OK but the walls are paper thin so you will definitely hear your neighbour snore, go to the toilet, cough, sneeze or any other noises they may emit - a small thing but the fan in the bathroom is quite noisy and stays on for what feels like an eternity after the bathroom light is turned off. Not great in the middle of the night (including the neighbouring rooms🙂) - both our breakfast orders were incorrect and the face of thunder from the server was a picture - the two omlettes we had for breakfast had wayyy too much pepper in them - the level of service generally was quite low. Standards were not high and wouldn't be acceptable in more dynamic hotels. Quite typical of Eastbourne really where the town feels tired and has lost its lustre - Rooms on the front facing the sea get the sun most of the day and get warm/hot and a lack of aircon forces you to open windows that bring in the noise from the busy road out front - breakfast was quite cheap at £9.50 but wasn't value for money. The hotel needs to look at chains who have a simple but effective proposition (for example Premier Inn) as this is now what many people expect as a minimum and this hotel falls someway short of that. Wouldn't stay here again.
2023년 9월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 11월 7일
We are sorry for your unfortunate experience at Eastbourne Riviera Hotel.Please accept our apologies, and we will do everything to improve on our services in the future.Kind regards,Reservations.

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Two Day Break
Nice small friendly hotel and ideal for a short stay
2023년 9월에 2박 숙박함
답변 제공: reservations 님, 2023년 9월 29일
thank you , we appreciate your review

8/10 - 좋아요

Peter

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
We chose this property using Wotif filter showing parking. The receptionist said the hotel has never offered parking so there is a problem somewhere between Wotif and the hotel. We had to pay for parking and walk around 800m back to hotel. The room was basic but clean and in a great position along the foreshore.
2023년 9월에 1박 숙박함
답변 제공: reservations 님, 2023년 9월 25일
Thank you for your review

8/10 - 좋아요

Moises

좋아요: 청결 상태, 직원 및 서비스
Nice little hotel
Nice little hotel, perfectly adequate for a one night stay. The room was functional but ok. A bit dated and signs of wear and tear noticeable in the en-suite, but very good water flow and temperature. Excellent location and the service was great. Special mention to Angie on ny arrival, the info provided was superb. And to Sophie on Sunday morning, that allthought clearly understaffed, she remained professional and with a smile.
2023년 9월에 1박 숙박함
답변 제공: reservations 님, 2023년 9월 18일
Thank you kindly for your generous review ! It is highly appreciated by the staff , we are very pleased you had a pleasant stay with us . kind regards

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very good, lovely staff, great breakfast.
2023년 9월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 9월 14일
Thank you very much for your feedback!We greatly appreciate it.Kind regards,Reservations.

8/10 - 좋아요

David

2023년 9월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 9월 14일
Thank you very much for sharing your feedback!We greatly appreciate it and will do everything to make it better.Kind regards,Reservations.

10/10 - 훌륭해요

Lee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean and comfortable the room did get a little hot in the morning sun but there was cooling fans available, the breakfast was good and quick to, the reception had car parking on hand to use at a cost of £2 per day which reasonable as well, When we left the hotel and got home my wife realised she had left her phone somewhere and we phoned it and the hotel reception answered it to our relief, it was left in the room and handed in by housekeeping, the hotel made arrangements to send the phone back to us and we were very greatful to them for doing this so I would recommend this hotel for all of the above reasons.
2023년 8월에 2박 숙박함
답변 제공: reservations 님, 2023년 9월 4일
We are all very grateful for your kind and generous review it is highly appreciated by the team here at the Eastbourne riviera hotel.

8/10 - 좋아요

Marian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: reservations 님, 2023년 8월 30일
thank you kindly for the review we are very aprreciative

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Recent visit to Riviera
I don't really need to write another review of the venue - I'm a very frequent visitor. For anyone reading this it should say enough that it was one of my refuges when I was functionally homeless, and it's now one of my refuges when I'm depressed/anxious. However...if any members of staff read this...The room I was put in had either a non-functioning tv remote, or possibly the tv itself. It wasn't exactly my first choice of room anyway - being one where almost all the powerpoints were in a "wrong"/inconvenient place.
2023년 8월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 8월 24일
We really appreciate your feedback and profusely apologise for any inconvenience caused during your stay with us this time!Kindest regards, Reservtaions.

4/10 - 별로예요

Susanne

2023년 8월에 2박 숙박함
답변 제공: r 님, 2023년 9월 11일
thank you for your review

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice but shame about the bed
The hotel itself was acceptable and the staff were good. It was clean and the breakfast was excellent. Our room was very hot and the road can be very noisy so it wasn't a quiet stay. Sadly the bed was very worn out and not at all comfortable. Great location and nice sea view.
2023년 8월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 8월 14일
Thank you very much for your review!We will try everything to make it better.Kind regards,Reservations.

10/10 - 훌륭해요

Lesley

2023년 8월에 2박 숙박함
답변 제공: reservations 님, 2023년 9월 4일
thank you kindly for your review !

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 8월 17일
Thank you so much for your feedback!We really appreciate it.Kind regards,Reservations.

8/10 - 좋아요

Gabrielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff very friendly and helpful, food was great. Close to shops enjoy are stay.
2023년 8월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 8월 14일
Thank you for your kind review, it is highly appreciated!Kind regards,Reservations.

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night stay with grandchildren
Staff made you welcome breakfast was good, room was clean, eould stay again.
2023년 8월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 8월 14일
Thank you for your kind review, it is highly appreciated!Kind regards,Reservations.

10/10 - 훌륭해요

James

2023년 8월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 8월 14일
Thank you for your kind review, it is highly appreciated!Kind regards,Reservations.

6/10 - 괜찮아요

Kirsty

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스
The rooms were light and airy but could still hear traffic noise even tho there was a shutter on the windows. Mattresses were really soft, uncomfortable and creaked every time you moved. The pillows were hard. There was mould on the bathroom ceiling. The shower had to be aimed upwards to be able to stand under as it was low down. The showers could do with upgrading to electric showers rather then being connected to the taps as the temperature varied from hot and cold
2023년 8월에 2박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 8월 6일
Thank you so much for your feedback!We appreciate it and will do everything to make it better.Kind regards,Reservations.

8/10 - 좋아요

Robert

좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: reservations 님, 2023년 8월 5일
thank you for your review ;)

4/10 - 별로예요

Brian

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
One person spoilt it for the rest
On our first night we came back to the hotel for a coffee and a nightcap ,the receptionist on duty ( Thursday evening) was asked for cappuccino but brought a pot of tea ,when I said I never asked for that ,she told me I had, even though the other people I was with told her the same ,I then asked for a rum and coke and offered to pay by card ,but it was less than £5 so I said I would have a Newcastle Brown as well, she then accused me of disrespecting her and through the rum and coke down the sink ,picked up the tea stormed out the back slamming the door behind her and left us standing there , very disappointed as the daytime receptionist couldn't do enough to help .our room was not tidied up or stocks replenished on our last night ,every other member of staff were great but our stay was spoilt by one person, so sadly we will not be returning to the Eastbourne Riviera
2023년 7월에 4박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 8월 3일
Please accept our apologies for your unfortunate experience. We are, nonetheless, grateful for your review and will address this issue with the management.Kind regards,Reservations.

8/10 - 좋아요

Tamsyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Great little hotel
Loved this little hotel. My only complaint would be the bed was very hard and the pillows were very uncomfortable. Apart from that the staff were amazing. Clean. My shower did leak but fine. Lovely location. Would definitely stay again.
2023년 7월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 7월 21일
Thank you so much for your review, it is highly appreciated and we hope to be able to address these issues in the coming futureKind regards,Reservations.

8/10 - 좋아요

Devika

2023년 7월에 1박 숙박함
답변 제공: reservations 님, 2023년 7월 16일
thank you for your review

10/10 - 훌륭해요

Henry

2023년 7월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 7월 26일
Thank you very much for your kind review!We greatly appreciate it.Kind regards,Reservations.

6/10 - 괜찮아요

Jenna

좋아요: 청결 상태
별로예요: 객실의 편안함
It was ok- get what you pay for
2023년 7월에 1박 숙박함
답변 제공: Reservations. 님, 2023년 7월 5일
Thank you very much for your feedback! We appreciate it and will try do everything to make it better. Kind regards, Eastbourne Riviera Hotel.

8/10 - 좋아요

peeter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Almost perfect!
Actually should be easy to find, as it is next to seashore...but my GPS directed me a to a different spot for some reason. Well: great place, hard to find a parking spot, as it is in busy area. And try to find food early enough, as places shut down quite early. But: nice service, good breakfast. a bit noisy because a location and there will always some moron who accelerates his mighty bike at 3 am. It just is like it is!
2023년 6월에 1박 숙박함
답변 제공: reservations 님, 2023년 7월 3일
dear guest , thank you for your kind and honest review , we appreciate it. kind regards reservations

6/10 - 괜찮아요

Ann

2023년 6월에 3박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 7월 21일
Thank you so much for your review.Kind regards,Reservations.

10/10 - 훌륭해요

Molnár

2023년 6월에 1박 숙박함
답변 제공: Reservations. 님, 2023년 6월 28일
Thank you very much for your feedback! We appreciate it and will try do everything to make it better. Kind regards, Eastbourne Riviera Hotel.

8/10 - 좋아요

Maureen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: reservations team 님, 2023년 6월 23일
thank you for your review it is highly appreciated

8/10 - 좋아요

Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
It's was very good very cleaned the staff was helpful the bed was comfortable. The breakfast is okay but not great the beacon to hard and sausage over cooked . But I enjoyed my stay and I'm going again very soon .
2023년 6월에 1박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 6월 21일
Thank you very much for your review!Kind regards,Reservations.

10/10 - 훌륭해요

Ruth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful, clean, value for money
This hotel was a joy. Value for money, clean, friendly, beyond helpful. Really cannot recommend strongly enough will definitely be back.
2023년 6월에 1박 숙박함
답변 제공: reservations 님, 2023년 6월 19일
thank you for your kind review it is highly appreciated by the team here at the Eastbourne Riviera hotel .

8/10 - 좋아요

CLARISSA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kind staff who went out of their way to welcome and help me.
2023년 6월에 2박 숙박함
답변 제공: Eastbourne Riviera Hotel. 님, 2023년 6월 6일
Thank you very much for your feedback!Kind regards,Reservations.

8/10 - 좋아요

Daniel

2023년 5월에 2박 숙박함
답변 제공: Reservations. 님, 2023년 6월 1일
Thank you for your review! We appreciate all the feedback and will do everything to make it better. Kind regards, Eastbourne Riviera Hotel.