로비

레오나르도 호텔 브라이턴 - 포멀리 쥬리스 인/여관 여행 후기

4 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 471개" "
평점 8 - 좋아요. 1000개 이용 후기 중 336개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 106개" "
평점 4 - 별로예요. 1000개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 27개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 5박 숙박함
답변 제공: Customer Experience Team. 님, 2023년 1월 31일
Dear,Thank you for leaving a review and for your stay.We thank you for rating our hotel 10 out of 10. We try our best to ensure all of our guests experience an amazing time at our hotel. Hope you can come back to a Jurys Inn or Leonardo hotel soon, as we'd really love to welcome you back! Kind regards,

8/10 - 좋아요

humayra

2024년 4월에 1박 숙박함
답변 제공: Ilenia Cilione 님, 2024년 4월 14일
Dear HumayraThank you for sharing your feedback with us! We are glad that you enjoyed your stay and hope to see you again very soon.Kind RegardsIlenia Cilione Duty Manager

10/10 - 훌륭해요

Tracey An Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Ilenia Cilione 님, 2024년 4월 10일
Dear Tracey and SteveThank you for taking the time to share your feedback with us! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ilenia Cilione Duty Manager

8/10 - 좋아요

Adrian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Ilenia Cilione 님, 2024년 4월 9일
Dear Adrian Thank you for sharing your feedback with us! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards, Ilenia Cilione Duty Manager

4/10 - 별로예요

Vaibhav

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The only thing perfect about the property was its location.
2024년 4월에 2박 숙박함
답변 제공: The Leonardo Hotel Brighton 님, 2024년 4월 8일
Dear Vaibhav,Thank you for taking the time to share your feedback with us. I was disappointed to read your comment and I have tried calling you to discuss it further. I have left details of how to reach us on your voicemail so please do get in touch. Our aim is to ensure that all our guests receive the same level of service and we always appreciate feedback, even if it's negative, so that we can use it to improve in areas where there are shortfalls. I look forward to hearing from you.With kind regardsFionaDuty Manager

8/10 - 좋아요

Johan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Ligger bra till, precis vid tågstationen. Städning var bra likaså frukosten. Rummen har heltäckningsmatta. Trycket i duschen var lite dåligt och ganska liten stråle, men det gick okej att tvätta långt hår (medeltjockt). Rekommenderar hotellet!
2024년 4월에 3박 숙박함
답변 제공: The Leonardo Hotel Brighton 님, 2024년 4월 7일
Dear Johan,Thank you for your great review of our hotel. We are delighted that you enjoyed your stay and hope to see you again very soon.With kind regardsThe Leonardo Hotel Brighton Team

8/10 - 좋아요

Jake

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and a cool walk down to the sea side. Make sure the kids bring scooters as it's a 15-20 mins walk down to the sea front (and up hill on way back). Avoid the Brighton game too if you're in a family group Car park handy, however you pay extra if it's past 12pm on check put day. Hotel is great. The best breakfast we had!! Check out is 11am too which is handy
2024년 4월에 1박 숙박함
답변 제공: The Leonardo Hotel Brighton 님, 2024년 4월 7일
Dear Jake, Thank you for taking the time to share your feedback and for your lovely comments. We are delighted that you enjoyed your stay and hope to see you again soon.With kind regardsThe Leonardo Hotel Brighton Team

10/10 - 훌륭해요

Jamie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly, professional staff. Very accommodating!
2024년 3월에 4박 숙박함
답변 제공: Ilenia Cilione 님, 2024년 4월 6일
Dear Jamie, Thank you for giving us this amazing score! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Ilenia Cilione Duty Manager

10/10 - 훌륭해요

Simon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were incredibly friendly, the hotel was clean and today and about 15 minute walk to the beach through the quirky streets and lanes. Definitely going to stay here again. Breakfast buffet was decent too
2024년 3월에 1박 숙박함
답변 제공: The Leonardo Hotel Brighton 님, 2024년 4월 2일
Dear Simon, Thank you for your great review of our hotel and the lovely comments about the Team.We are delighted that you enjoyed your stay and hope to see you again soon.With best wishesThe Leonardo Hotel Brighton Team

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This location was located near the train station and walkable to all areas.
2024년 3월에 3박 숙박함
답변 제공: The Leonardo Hotel Brighton 님, 2024년 4월 2일
Dear Mary,Thank you for your great review of our hotel.We are delighted that you enjoyed your stay and hope to see you again soon.With kind regardsThe Leonardo Hotel Brighton Team

10/10 - 훌륭해요

Kerry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Always enjoy our stay and the staff are fantastic although this time the room was a little disappointing. 2 large stains on the carpet
2024년 3월에 2박 숙박함
답변 제공: The Leonardo Hotel Brighton 님, 2024년 4월 2일
Dear Kerry, Thank you for sharing your feedback with us. We are sorry to read that you had stains on the carpet. Unfortunately this does happen and we do call in professional carpet cleaners if we are unable to clean the carpet ourselves. I have noted which room you were in so that we can see if we can rectify this when they are next in.We are delighted, however, that you enjoyed your stay and hope to see you again soon.With kind regardsFionaDuty Manager

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: The Leonardo Hotel Brighton 님, 2024년 4월 1일
Dear Kevin, Thank you for taking the time to share your feedback.We are delighted that you enjoyed your stay an look forward to welcoming you back very soon. With kind regardsThe Leonardo Hotel Brighton Team

8/10 - 좋아요

Agnieszka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Comfortable beds, very quiet and slept well. Only thing missing was a vanity kit and some body cream. Yummimy breakfast too.
2024년 3월에 1박 숙박함
답변 제공: The Leonardo Hotel Brighton 님, 2024년 4월 1일
Dear Agnieszka,Thank you for taking the time to share your feedback about our hotel.We are pleased you enjoyed your stay and hope to welcome you back very soon.With kind regards.Fiona

8/10 - 좋아요

Virginia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location, and good price
2024년 3월에 1박 숙박함
답변 제공: The Leonardo Hotel Brighton 님, 2024년 4월 1일
Dear Virginia, Thank you for your great review of our hotel.We are pleased that you enjoyed your stay and hope to welcome you back very soon.With kind regardsThe Leonardo Hotel Brighton Team

8/10 - 좋아요

Laurence

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A decent hotel in a good location to access all Brighton has to offer. 10-15 minutes walk to the seafront and 10 minutes to the start of the North Laines. Having the station car park opposite is really useful given the limited parking in Brighton streets and the very expensive city centre car parks. Staff all very friendly, room was ok - nothing wrong but for a superior it wasn't anything special. Bath was a good length but the shallowest one I've ever seen. Bed very comfortable. Breakfast was good - just steer clear of the congealed scrambled eggs and the fried eggs you could have used for a hockey puck!!! Good selection of everything else though. Stayed here a number of times as it's reasonable for Brighton and the location makes it easy to get to and from rather than a city centre hotel or B&B and it's so close the the centre of things anyway.
2024년 3월에 1박 숙박함
답변 제공: The Leonardo Hotel Brighton 님, 2024년 3월 26일
Dear Laurence, Thank you very much for your lovely review of our hotel. We are delighted that you enjoy staying with us and look forward to welcoming you back again soon. With kind regardsThe Leonardo Hotel Brighton Team

8/10 - 좋아요

mark

연인과의 여행
Close to the north lanes and all its independent small bars and shops
2024년 3월에 1박 숙박함
답변 제공: The Leonardo Hotel Brighton 님, 2024년 3월 26일
Dear Mark, Thank you for your review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you back to the hotel very soon.With kind regardsThe Leonardo Hotel Brighton Team

2/10 - 너무 별로예요

Alison

별로예요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: The Leonardo Hotel Brighton 님, 2024년 4월 7일
Dear Alison, Thank you for taking the time to review the hotel you stayed in while you were in Brighton.However, you stayed at our sister property on the sea front and cancelled your booking with us as you had boked us in error. We did not charge you.Did you get your refund from Expedia? I look forward to hearing from you.With kind regardsFionaDuty Manager

8/10 - 좋아요

Vanessa

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: The Leonardo Hotel Brighton 님, 2024년 3월 26일
Dear Vanessa,Thank you for taking the time to review our hotel.We are so pleased that you enjoyed your stay and hope that we see you again soon.With kind regardsThe Leonardo Hotel Brighton Team

10/10 - 훌륭해요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Less than 5 mins walk to the station and to the taxi rank... Comfortable, clean
2024년 3월에 1박 숙박함
답변 제공: The Leonardo Hotel Brighton 님, 2024년 3월 25일
Dear Chris, Thank for for your lovely feedback about our hotel.We are delighted that you enjoyed your stay and hope to welcome you back very soon.]With kind regardsThe Leonardo Hotel Brighton Team

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스
Convenient for the station and travel . Fairly well kept.Clean. Bathroom tired with mildew around bath and tiles which made it look scruffy.
2024년 3월에 2박 숙박함
답변 제공: The Leonardo Hotel Brighton 님, 2024년 3월 25일
Dear Caroline, Thank for for your lovely feedback about our hotel.We are delighted that you enjoyed your stay and hope to welcome you back very soon.]With kind regardsThe Leonardo Hotel Brighton Team

10/10 - 훌륭해요

michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
5 minutes walk from the station & 20 mins to the beach. Fast check in & they let us store our bags as we got to the hotel hours before check in ,so we could go out for the day.would book here again.
2024년 3월에 1박 숙박함
답변 제공: Ilenia Cilione 님, 2024년 3월 25일
Dear Michelle, Thank you for taking the time to review our hotel! We are glad that you enjoyed your stay with us and we hope to see you again very soon.Kind Regards, Ilenia CilioneDuty Manager

10/10 - 훌륭해요

Nicola

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Ilenia Cilione 님, 2024년 4월 14일
Dear Nicola, Thank you for giving us this amazing score! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards,Ilenia Cilione Duty Manager

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved It
2024년 3월에 2박 숙박함
답변 제공: Ilenia Cilione 님, 2024년 3월 24일
Dear JoshuaThank you for giving us this amazing score! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ilenia Cilione Duty Manager

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like the location . Nice and quiet away from main town however still close enough to be able to walk to and from . Eat there for the first time this stay . Food was fantastic .
2024년 3월에 1박 숙박함
답변 제공: Ilenia Cilione 님, 2024년 3월 19일
Dear AngelaThank you so much for sharing this lovely review with us! We are glad that you enjoyed your stay and we hope to see you again very soon.Sincerely,Ilenia Cilione Duty Manager

10/10 - 훌륭해요

Supradya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at the front was ready helpf. Though didn’t know the benefit of the VIP - gold access, but after they learned it, they gave us free breakfast and room upgrade rightaway
2024년 3월에 1박 숙박함
답변 제공: Ilenia Cilione 님, 2024년 3월 19일
Dear SupradyaThank you for taking the time to share your feedback with us and for giving us this amazing score! We are glad that you enjoyed your stay and we hope to see you again very soon.Sincerely,Ilenia Cilione Duty Manager

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent parking close by. QR code at reception for hotel guests to use station parking. Within walking distance of Brighton facilities
2024년 3월에 1박 숙박함
답변 제공: Ilenia Cilione 님, 2024년 3월 12일
Dear Jennifer Thank you for taking the time to share your feedback with us! We are glad that you enjoyed your stay with us and we hope to see you again very soon.Sincerely,Ilenia Cilione Duty Manager

8/10 - 좋아요

Allen

2024년 3월에 1박 숙박함
답변 제공: The Leonardo Hotel Brighton 님, 2024년 4월 1일
Dear Allen,Thank you for taking the time to share your feedback. We are delighted that you enjoyed your stay and hope to welcome you back very soon.With kind regardsThe Leonardo Hotel Brighton Team

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Ilenia Cilione 님, 2024년 3월 12일
Dear Jennifer Thank you for giving us this amazing score! We are glad that you enjoyed your stay with us and we hope to see you again very soon.Sincerely,Ilenia Cilione Duty Manager

10/10 - 훌륭해요

Laura

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really impressed with this hotel. It was modern, had a lovely reception area, great breakfast and quiet, comfy rooms. Would stay again for sure.
2024년 3월에 1박 숙박함
답변 제공: Ilenia Cilione 님, 2024년 3월 12일
Dear LauraThank you for giving us this amazing score! We are glad that you enjoyed your stay with us and we hope to see you again very soon.Sincerely,Ilenia Cilione Duty Manager

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Ilenia Cilione 님, 2024년 3월 12일
Dear Stephen Thank you for taking the time to review our hotel! We are glad that you enjoyed your stay with us and we hope to see you again very soon.Sincerely,Ilenia Cilione Duty Manager

8/10 - 좋아요

Anita

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Had a good stay
2024년 3월에 1박 숙박함
답변 제공: Ilenia Cilione 님, 2024년 3월 12일
Dear Anita Thank you for taking the time to review our hotel! We are glad that you enjoyed your stay with us and we hope to see you again very soon.Sincerely,Ilenia Cilione Duty Manager

10/10 - 훌륭해요

Katherine m

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: The Brighton Hotel Team 님, 2024년 3월 3일
Dear Katherine, Thank you for your great review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you back in the future.With best wishesThe Leonardo Hotel Brighton Team

6/10 - 괜찮아요

Richard

Adequate and value for money. Very friendly and helpful staff.
2024년 2월에 2박 숙박함
답변 제공: The Brighton Hotel Team 님, 2024년 3월 1일
Dear RichardThank you for taking the time to share your feedback with us. We are delighted that you enjoyed your stay and hope that we will welcome you back very soon.With kind regardsThe Leonardo Hotel Brighton Team

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a fantastic stay yesterday. Nothing to complain about, all the staff were lovely - The bed was incredibly comfortable, had the most wonderful nights sleep, have been using Air B&B previously when staying over in Brighton but the Leonardo is WAY better value and the station car park is right opposite to front door - SO convenient. Dhalia on reception and Josh in the breakfast area were great fun and really helpful. I would highly recommend this hotel and I have stayed in hundreds - will def be using this on again!
2024년 2월에 1박 숙박함
답변 제공: The Brighton Hotel Team 님, 2024년 3월 1일
Dear James,Thank you for your great review of our hotel,We are delighted that you enjoyed your stay and hope to welcome you back again very soon.With kind regardsThe Leonardo Hotel Brighton Team

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet
2024년 2월에 2박 숙박함
답변 제공: The Brighton Hotel Team 님, 2024년 2월 26일
Dear DavidThank you very much for choosing to stay with us while you were here in Brighton and a big thank you for your great review. We are so please that you enjoyed your stay with us and hope to welcome you back again very soon.With kind regardsThe Leonardo Hotel Brighton Team

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel with all you need and only a short 10 min walk to the beach x
2024년 2월에 2박 숙박함
답변 제공: The Brighton Hotel Team 님, 2024년 2월 26일
Dear Angela,Thank you very much for choosing to stay with us while you were here in Brighton and a big thank you for your great review. We are so please that you enjoyed your stay with us and hope to welcome you back again very soon.With kind regardsThe Leonardo Hotel Brighton Team

6/10 - 괜찮아요

Lindsay

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Modern in communal areas but bedrooms and bathrooms in particular need a refurb. The bedrooms smell musty and the sofa beds are uncomfortable. Breakfast good, but other dining is not so good. Check in was slow.
2024년 2월에 1박 숙박함
답변 제공: The Brighton Hotel Team 님, 2024년 2월 24일
Dear Lindsay,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!With kind regardsThe Leonardo Hotel Brighton Team

8/10 - 좋아요

John

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The good: staff, room, bed very comfortable, excellent sheets and mattress topper, shower good, free disabled parking in “Station Car Park” although Alcoa App pretty dreadful), good coffee and tea making in room, good although heavy hairdryer. The bad:Bathroom cold, toilet tissue cheap, very small sheet size, loo flushed slowly, room designer should be slowly garrotted for including essentially no flat surfaces for toiletries, brushes etc., the lack of legal right to drop off luggage at hotel before parking is awkward, very much so for disabled people, crazy that Hotel booking doesn’t tell you to have an Alcoa App before arriving is intending to park.
2024년 2월에 1박 숙박함
답변 제공: The Brighton Hotel Team 님, 2024년 2월 24일
Dear John, Thank you for taking the time to share your feedback with us. We are sorry to read that certain aspects of your stay did not meet your expectations. Your comments are very much appreciated because they enable us to establish where improvements need to be made.We hope that we will have the opportunity to welcome you back in the future.With best wishesThe Leonardo Hotel Brighton Team

10/10 - 훌륭해요

Nazia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, beautiful spacious open lounge. Football table was a bonus for the kids although there was no ball to play with on the last day and receptionist didn’t have any spare. The lady with long black hair could try to be a bit more friendlier to guests during breakfast instead of making faces and giving bad attitude to show her disappointment.
2024년 2월에 2박 숙박함
답변 제공: The Brighton Hotel Team 님, 2024년 2월 20일
Dear Nazia,Thank you for your fantastic review of our hotel. Yes, our football table is very popular with guests of all ages and we are very happy that your children were able to enjoy it. Sadly, especially during the school holidays, occasionally we do find that the footballs go missing and our supply of spares run out. We are delighted that you enjoyed your stay and look forward to welcoming you back in the future and will ensure we have stocked up the footballs again!With kind regardsFionaDuty Manager

8/10 - 좋아요

Tracy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Adjoining rooms assigned as requested and they worked perfectly thank you. Although beds were remade and towels changed, there was no replenishment of tea, coffee and milk. Toilet paper is a little low quality. Overall good though. Great location nipping through the train station and you’re in the heart of Brighton within 10 minutes.
2024년 2월에 2박 숙박함
답변 제공: The Brighton Hotel Team 님, 2024년 2월 18일
Dear Tracey, Many thanks for taking the time to share your feedback.We are delighted that you enjoyed your stay and hope to welcome you back again in the future.With kind regardsThe Leonardo Brighton Hotel Team

8/10 - 좋아요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our night staying at the Leonardo Hotel. It was very near the station and easy walk to shops, restaurants and sea. Our room was clean and comfortable and we had a good breakfast included in the price. What really stood out for us was how friendly and helpful the staff were.
2024년 2월에 1박 숙박함
답변 제공: Leonardo Hotel Brighton 님, 2024년 2월 17일
Dear Emily. Thank you very much for leaving such a great review of our hotel.It's lovely to receive comments about our team as we all work hard to ensure that our guests have a comfortable and enjoyable stay.We hope that we will be welcoming you back in the future. With kind regardsFionaDuty Manager

10/10 - 훌륭해요

natalie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff very pleasant. lovely clean room. the lounge was lovely for relaxing and my son enjoyed playing table football . will definitely return.
2024년 2월에 2박 숙박함
답변 제공: The Brighton Hotel Team 님, 2024년 2월 15일
Dear Natalie,Thank you for your lovely review of our hotel! Yes, our football table is very popular and I we are so pleased that your son enjoyed it. We are delighted that you enjoyed your stay with us and look forward to welcoming you back again.With kind regardsThe Leanardo Hotel Brighton Team

6/10 - 괜찮아요

james

좋아요: 청결 상태
Location
2024년 2월에 1박 숙박함
답변 제공: The Brighton Hotel Team 님, 2024년 2월 15일
Dear James,Thank you for taking the time to share your feedback with us. We hope that we will have the opportunity to welcome you back soon.With kind regardsThe Leonardo Hotel Brighton Team

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As above
2024년 2월에 2박 숙박함
답변 제공: The Brighton Hotel Team 님, 2024년 2월 15일
Dear Anthony,Thank you for your great review of our hotel.We hope that we will have the opportunity to welcome you back again in the future.With kind regardsThe Leonardo Hotel Brighton Team

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: The Brighton Hotel Team 님, 2024년 2월 24일
Dear Daniel,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!With kind regardsThe Leonardo Hotel Brighton Team

6/10 - 괜찮아요

Tanara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We got there a couple hours early and tried to check in right away. They didn't have our room available until the 3PM check in time. Which is understandable but it ended up being a little bit of an inconvenience. It is located right next to the Train station. That was a big plus.
2024년 1월에 4박 숙박함
답변 제공: The Brighton Hotel Team 님, 2024년 2월 4일
Dear Tanara,Thank you for taking the time to share your feedback with us. We are sorry we were unable to provide you with a bedroom before the check in time of 3pm. Check in prior to that is subject to availability of bedrooms and as we were fully booked the night prior, unfortunately we were unable to offer anything. We are please that you found the location of hotel excellent and that overall you enjoyed your stay. We hope to have the opportunity to welcome you back to one of our hotels in the near future.With kind regardsThe Leonardo Hotel Brighton Team

6/10 - 괜찮아요

Sharon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We have stayed here before and certainly our last stay was better. It was noisy with a group of people continually screaming in the corridor and slamming doors. We didn’t get to sleep until the early hours. We did eat some food in the hotel which was over priced and not very nice. There are plenty of places to eat in the vicinity so I would not recommend eating anything there. On the positive side, the hotel was a good price - I guess you get what you pay for.
2024년 1월에 1박 숙박함
답변 제공: The Brighton Hotel Team 님, 2024년 2월 4일
Dear Sharon, Thank you for taking the time to share your feedback and I am sorry that there were certain aspects of your stay that you were disappointed with. I have tried calling you on the number that is in the reservation, however I could not get through. I would like to discuss this with you further and wonder if you could give us a call and we will call you back to discuss. With kind regardsFionaDuty Manager

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: The Brighton Hotel Team 님, 2024년 1월 29일
Dear Mark,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.With kind regardsThe Leonardo Hotel Brighton Team

6/10 - 괜찮아요

Gregory

출장 여행
좋아요: 청결 상태
2024년 1월에 3박 숙박함
답변 제공: The Brighton Hotel Team 님, 2024년 1월 29일
Dear Gregory, Thank you for taking the time to share your feedback. We hope to welcome you back to one of our hotels very soon.With kind regardsThe Leonardo Hotel Brighton Team

10/10 - 훌륭해요

Gordon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel next to station, car park is in station car park
2024년 1월에 2박 숙박함
답변 제공: The Brighton Hotel Team 님, 2024년 1월 29일
Dear Gordon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.With kind regardsThe Leonardo Hotel Brighton Team