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OYO 마린 파드 호텔, 이스트본 피어 여행 후기

2 out of 5
OYO 마린 파드 호텔, 이스트본 피어
13-14 Marine Parade, Eastbourne, England

이용 후기

6.6
평점 10 - 훌륭해요. 312개 이용 후기 중 71개" "
평점 8 - 좋아요. 312개 이용 후기 중 91개" "
평점 6 - 괜찮아요. 312개 이용 후기 중 60개" "
평점 4 - 별로예요. 312개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 312개 이용 후기 중 52개" "

6.8/10

청결 상태

7.4/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

10/10 - 훌륭해요

Dale

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Anneke

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
For a budget stay The Oyo Marine Parade was not bad at all. The room was a small double but had an en-suite and was clean & tidy. The staff were exceptional and nothing was too much trouble. When my husband was taken into hospital and I didn’t return until 3.30am the 24 hr receptionist got up to let me in with a welcoming smile and kindness, much needed after 9 hours in A & E! A late checkout was agreed so that I could work from my room until 1pm. The housekeeper was delightful and very attentive to our needs. The only downside was a smell of a potentially illicit type of cigarette smoke and on the last night regular cigarette smoke which filtered into the room. Guests not adhering to the no smoking rules no doubt. Not the hotels fault at all. Some of the guests looked as though they may have been placed there through social housing which only disturbed us when an argument broke out. Again nobody’s fault (apart from the government/ state of the country), it’s just the way it is. All in all, the hotel itself was a little tired and needed some TLC but for the room rate, adequately met our needs & it is right on the seafront too which was lovely.
2024년 3월에 2박 숙박함

8/10 - 좋아요

EVELYN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff & very clean.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Julian 님, Birmingham

좋아요: 청결 상태
Handy location
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

PUI YEE LATONIA 님, BN25 3HA

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Take some time to wait for hot water, sometimes even no water maybe a lot of guest taking shower at the same time, sometimes water is too hot sometimes is completely cold, it is hard to control. Also, the toilet is a bit cold, my room is 31 on 3rd floor. But the Reception staff is very kind and friendly.
2024년 2월에 10박 숙박함

10/10 - 훌륭해요

CRaig

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff and will definitely use this hotel for my business stays going forward. Thanks again for your help
2024년 1월에 1박 숙박함

4/10 - 별로예요

Philip

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Avoid
Staff were difficult about allowing checkin on a prepaid stay from one town over insisting on photo id that wasn't a term of booking. The room itself was cold and didn't even have toilet paper.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Ola

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Kay

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Mouldy wet thin walls could hear everything more like a hostel then a hotel could hear arguments people screaming outside if i had somewhere else to go i would have i went to relax after a head injury which has forced me to stop work for the time being definitely wasn't relaxing
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Simon

가족 여행
Arrived on a Friday for a 2 night stay, so as it was a weekend I expected some noise from other rooms, and was not surprised when I got woken up at 4.17 on the sat morning by the 2 girls next to us coming back shouting and swearing, this went on till about 5ish. Apart from that it was what I expected for the price I paid, not the best but not the worst either, we just used it basically as somewhere to sleep (when able to).
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Ola

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff are amazing and helpful.
2023년 10월에 1박 숙박함
답변 제공: Barbara 님, 2023년 11월 6일
Hi, Ola! We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Barbara

10/10 - 훌륭해요

Farzana

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Gail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely room and nice touches with treats on the bed
2023년 10월에 1박 숙박함
답변 제공: Barbara 님, 2023년 11월 6일
Hi, Gail! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Barbara

4/10 - 별로예요

Tracey

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The only good thing about our room was the view and the bed was comfy, although it was on a slope!! Toilet seat hanging off, decor wasnt great, windows in needs of replacing or fixing!!!.
2023년 10월에 1박 숙박함
답변 제공: Joey 님, 2023년 11월 6일
Hi, Tracey! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted, and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey

10/10 - 훌륭해요

Stacey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Lovely rooms. Bottled water and a chocolate on arrival was a beautiful thoughtful gesture.
2023년 10월에 1박 숙박함
답변 제공: Barbara 님, 2023년 11월 6일
Hi, Stacey! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Barbara

2/10 - 너무 별로예요

Julie

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Close to sea ,friendly staff, plenty of tea, coffee etc.. No hot water in shower but was in sink,despite running for over 10 minutes on two occasions.,not very clean on the lower shower tiles.And only supplied small hand towels asked for a larger one but didnt receive it. Noisy ,pub next door and people in and out all night . main door being left open despite keypad. It needs a self closing door. Dirty stained mattress and worst of all two bugs in bed !
2023년 10월에 1박 숙박함
답변 제공: Dewi 님, 2023년 11월 6일
Hi, Julie! We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue, and be assured we will be taking this up and rectifying it at the earliest. Have a nice day ahead! Regards, Dewi

2/10 - 너무 별로예요

Lord

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
On arrival the guy on reception was simply stank. Whilst he was pleasant enough he clearly had not had a shower for weeks. The smell was so strong that it filled the air in reception. The building is in a poor state of repair the shower eitrher freezing or red hot. In simple terms this place is not bad it is disgusting.
2023년 10월에 1박 숙박함
답변 제공: Joey 님, 2023년 11월 6일
Apologies for the inconvenience caused, Lord! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey

8/10 - 좋아요

Dawn

좋아요: 청결 상태, 객실의 편안함
Great hotel for the price
Nice basic hotel, comfortable and clean, excellent location, wifi. Kettle in the room with tea/coffee / biscuits was a bonus. Difficult to find! Small sign on a small frontage, nothing like the picture. Not being able to speak to a human being beforehand meant that I could not find out where to park beforehand.
2023년 10월에 1박 숙박함
답변 제공: Tim 님, 2023년 11월 6일
Hi, Dawn! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

10/10 - 훌륭해요

Nicoleta-Hermina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Peace and quiet,clean,lovely location Thank you
2023년 9월에 1박 숙박함
답변 제공: Tim 님, 2023년 11월 6일
Thank you for rating us highly, Nicoleta! Pleased to see that the services we offer meet your needs, we are going to try to keep it up. Regards, Tim

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
After arriving at the hotel and going out for dinner when we arrived back and started the shower there was no hot water. Again in the morning when we woke up we left the shower running for around 25mins and still no hot water. We stayed Friday to Sunday with no hot water in the shower. There also was no one at the front desk in the morning or at night to discuss this with which meant it could not be rectified. We also had a child with us staying and couldn’t even have a basic shower. After trying to contact the property we have had no response. Unfortunately a disappointing stay.
2023년 9월에 2박 숙박함
답변 제공: Dewi 님, 2023년 11월 6일
Never meant to disappoint you, Hi! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon, and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Dewi

8/10 - 좋아요

Günter

2023년 9월에 2박 숙박함
답변 제공: Tim 님, 2023년 11월 6일
Hi, Gunter! Thanks a lot for giving us the perfect rating. Next time, we are going to carry out our best efforts to pull this off to a whole new level. Regards, Tim

10/10 - 훌륭해요

Damian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff and amazing value
2023년 9월에 2박 숙박함
답변 제공: Noah 님, 2023년 11월 6일
Glad to see that you have rated us super, Damian! Hope to serve you soon with an even more happening stay. Regards, Noah

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel for a great price
I have stayed here quite a few times recently and have found that for the price it is a very good hotel. Good WiFi, comfortable and clean mattress and sheets. The reception staff very friendly and accommodating.
2023년 9월에 1박 숙박함

4/10 - 별로예요

MICHAEL

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
No hot water.
No hot water for a morning wash/shower.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Gareth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Damian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful
2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

Gary

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Dariusz

2023년 9월에 1박 숙박함

8/10 - 좋아요

Jo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Damian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and comfortable hotel
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Helen

2023년 9월에 1박 숙박함

8/10 - 좋아요

Liam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Maria 님, 2023년 9월 12일
Thanks for your kind and lovely words, Liam! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Maria

8/10 - 좋아요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Perfekt läge
Mkt prisvärt och trevligt bemötande
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

MD

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s very close to the beach any compare with price the service was average.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Shirley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and polite staff
2023년 9월에 2박 숙박함
답변 제공: Ava 님, 2023년 9월 12일
Thank you for the wonderful comment, Shirley! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Ava

10/10 - 훌륭해요

Ljubov

2023년 9월에 1박 숙박함
답변 제공: Dewi 님, 2023년 9월 12일
That is great to hear, Ljubov! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi

8/10 - 좋아요

Nadia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a good and comfortable stay at this hotel next to the pier. Room was clean and comfortable. Overall great experience
2023년 8월에 1박 숙박함
답변 제공: Ava 님, 2023년 9월 12일
Loved to hear this, Nadia! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead. Regards, Ava

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 5박 숙박함
답변 제공: Maria 님, 2023년 9월 12일
Hi, Daniel! We are elated to know that you liked our services. Regards, Maria

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very helpful staff.made our stay awsome. Went the extra mile.
2023년 8월에 1박 숙박함
답변 제공: Ava 님, 2023년 9월 12일
Thank you for rating us with such awesome words, Gary! We will strive to keep up with your expectations always. Regards, Ava

10/10 - 훌륭해요

Ola

2023년 8월에 3박 숙박함

4/10 - 별로예요

Graham

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Charlie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, walking distance to most activities and a clean room.
답변 제공: Ava 님, 2023년 9월 12일
Hi, Charlie! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Ava

8/10 - 좋아요

Agnieszka

가족 여행
좋아요: 직원 및 서비스
The room itself was nice and updated. Room had kettle, teas and biscuits. Bathroom was from 70ties and communal areas had very dirty carpets. Staff at check in was very friendly.

8/10 - 좋아요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for money on sea front. Free evening parking to 8am on Marine Parade. Impressed with 2 chairs/table & tea/coffee making facilities in double room. Would return.
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Lisa

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not impressed shower door broken bed bugs my boyfriend has bites all over he’s legs and could feel every spring in the mattress absolutely disgusted
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Loreta

2023년 8월에 3박 숙박함
답변 제공: Maria 님, 2023년 9월 12일
Hi, Loreta! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Maria

10/10 - 훌륭해요

mary Irene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is a decent hotel with lovely seaview. 2 minutes walk to the beach. Very helpful staff especially to Hany. We received a Five star service
2023년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really nice stay
In all honesty I didn’t have great hopes after reading reviews but wanted somewhere cheap for the weekend. But it was actually a really nice stay. The room was clean and bed was comfortable. Was a tiny bit of mould in the shower but wasn’t a problem, water was warm/hot. When we first arrived there was no one to check us in but we gave the place a call and they came straight away. The lift is a bit dodgy so better off taking the stairs if you can. There was a random fire alarm at 5am but was quickly checked and sorted by staff. Overall really happy for the price we paid. There isn’t anything I would massively complain about.
2023년 8월에 3박 숙박함

4/10 - 별로예요

Sven

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 6박 숙박함

6/10 - 괜찮아요

Marketa

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel said it had parking included. When we got there there was nowhere to park, we then went in and asked and were given parking permit that was valid on the car parks around the hotel, but you had to find your own spot. We had to.park 8 mins walk from the hotel and walk back in the rain as everywhere was full. They aski wanted 2 quid for it, which isnt "included" in my opinion. It was just a bit unprofessional the whole thing. The staff etc. But it was alright for the price.
2023년 8월에 1박 숙박함