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다이아몬드 호텔 여행 후기

3 out of 5
다이아몬드 호텔
Grand Parade, Eastbourne, England

이용 후기

6.6
평점 10 - 훌륭해요. 116개 이용 후기 중 18개" "
평점 8 - 좋아요. 116개 이용 후기 중 35개" "
평점 6 - 괜찮아요. 116개 이용 후기 중 37개" "
평점 4 - 별로예요. 116개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 116개 이용 후기 중 12개" "

7.2/10

청결 상태

7.4/10

직원 및 서비스

5.8/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
OAPs
I didn’t enjoy the aesthetics of the hotel, the outside looked old and the inside showed it was a hotel designed for mainly OAPs as there were stair lifts. The hotel smelled, the floor creaked in the room and you could easily hear people outside your room.
2019년 8월에 1박 숙박함

6/10 - 괜찮아요

Dayle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great if you're in your 80's!
The photos of this hotel are nothing like advertised. It was worn, cramped, dated, broken tiles in bathroom. Main light didnt work in the room, walls are paper thin so could hear the other guests. Staff weren't friendly. Very disappointed.
2019년 8월에 2박 숙박함

4/10 - 별로예요

William

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
A tired hotel
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend!
We were greeted by a very friendly, smiley receptionist who upgraded us to a sea view room at no extra charge as it was later in the day. The room was not huge, but very clean and had everything we needed. The bathroom was extremely narrow but we managed as we were only there for a couple of nights. The view made it all worthwhile. There was entertainment both nights of our stay with a great atmosphere (the coach party staying were a jolly lot). Breakfast was great, waiters friendly and efficient. Overall we had a great couple of nights stay and would definitely return.
2019년 7월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff and location was ok but hotel very run down and needs full modernisation would not return
2019년 7월에 2박 숙박함

6/10 - 괜찮아요

Stephen

별로예요: 직원 및 서비스
2019년 7월에 4박 숙박함

6/10 - 괜찮아요

Stephen

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 7월에 3박 숙박함

2/10 - 너무 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel? There are very many much better B&B's
Just about everything that could be bad was bad. This includes absolutely everything except the breakfast and a kind and understanding woman, the morning receptionist. I had booked for four nights, I would have left the first night but arrived too late to find an alternative. Got up at 5.30 am because the bed was so uncomfortable and talked for a while with the pleasant night porter whilst sitting in the reception area, waiting for the receptionist to arrive at about 8.00 am or thereabouts. I had my breakfast which opened at 8.30 am. Then checked out of this terrible hotel and found a much better and proper alternative.
2018년 12월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good location and pleasant staff is about the only nice things I can say! The room was small, outdated, poorly furnished, no bedside lights...the word 'grim' springs to mind. There is something very disconcerting about using a tiny tatty bathroom and seeing previous occupants hairs on the floor...yuk! The toilet leaked, thankfully it looked like clean water but the room was so small we couldn't inspect it that closely! Also the ball clock in the cistern did not shut off fully, gallons of water being wasted. The one clock hanging on the wall stopped at 5 o'clock so long ago that the battery in the back was corroded in place. The wardrobe door hinge had dropped so much you couldn't close the door. There were no hooks to hang coats, just two mismatched dining chairs to put your bags, clothes and coats on... We booked over 6 months beforehand and specifically requested a sea view, didn't get one! When questioned, the reception staff told us that group bookings take precedence over individuals, shame we weren't advised that when we booked! On the plus side the bed was very firm, which suited us (others might struggle) and the linen was clean. We visit Eastbourne to see friends 3-4 times a year, this is most definitely a hotel we will not return to.
2018년 11월에 2박 숙박함

6/10 - 괜찮아요

Michael

Hotel very tired look needs urgent updating booked for bed & breakfast only had one breakfast (IT WAS AWFUL OVERY COOKED DRY as if left under the grill to long)
2018년 11월에 3박 숙박함

6/10 - 괜찮아요

John

Electrical noise most of first night, second ok. Bathroom very cold, otherwise a nice hotel.
2018년 11월에 2박 숙박함

10/10 - 훌륭해요

mos 님, england

좋아요: 직원 및 서비스
staff was brilliant nothing any trouble helped us with places to eat and drink due to been they for my partners sons 30th had a lovely seaview room and we will definitely stay again
2018년 10월에 4박 숙박함

6/10 - 괜찮아요

Hélène 님, Lille

좋아요: 청결 상태, 직원 및 서비스
hôtel très bien situé, salle à manger avec vue sur la mer - chambre côté cour (dommage!) hôtel so british et très kitch, réservé prioritairement à une clientèle âgée car parfaitement adapté aux personnes à mobilité réduite - peu approprié pour des couples ou des familles Les équipements de la chambre ne sont pas vérifiés (douchette qui fuit, télécommande ne fonctionne plus, serviette dure) pas de parking gratuit, comme la plupart en GB
2018년 10월에 1박 숙박함

8/10 - 좋아요

Inaman 님, uk

좋아요: 직원 및 서비스, 객실의 편안함
good hotel for the cost
Good location near the bandstand, hotel a little shabby, but still better than a lot of them in the area, couldn't fault the staff, they were all very happy, helpful and polite.
2018년 9월에 1박 숙박함

6/10 - 괜찮아요

Denise 님, Hertfordshire

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Old hotel in need of some care.
We are quite easily pleased and was basically just looking for a sea view without paying the earth. We got exactly that. Woke up to a beautiful sunny morning overlooking the sea, stunning view of Eastbourne promenade! Hotel requires an overhaul and some love and attention, but for £56 a night, you get what you pay for.
2018년 9월에 1박 숙박함

6/10 - 괜찮아요

Ashley

별로예요: 숙박 시설 상태 및 시설
Difficult to enter room but staff were happy to help, room is ok but had some damp spots. Breakfast was ok though
2018년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It stinks like a pee!
Horrible experience. The lift was too small we can’t even fit ourselves with 1 luggage and 1 backpack inside. The room stinks as soon as we enter. Damps all over the wall, bulging ceiling, chipped cabinet, broken window, dirty toilets. It stunk like a pee. Almost like a care home smell. It is probably a retirement place for old people as we saw a lot of oldies coming in and out and sitting and chatting. We don’t have problems with the elderly, our problem is the room they provided us. The guy offered another room but it was worse than the first one. So we left and looked for another hotel. Unfortunately by that time, nothing was available for us. We drive to Swansea, Portsmouth hoping we find a place to stay. But the same way, all room is fully booked in every hotel we tried to stay. We ended up driving home to Leeds up to 5:30 am. We survived by hopping to one lay-by to services so we can rest and sleep in our car. It truly ruined our holiday.
2018년 9월에 1박 숙박함

2/10 - 너무 별로예요

Dominic

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing
It's very worn out and very tatty everywhere. Nothing worked in the room. Thread bare carpets everywhere. You could sat you get what you pay for but it wasn't super cheap.. Will not go back again. Breakfast cold
2018년 8월에 3박 숙박함

8/10 - 좋아요

Dee

Hotel was ok area was good
2018년 8월에 3박 숙박함

6/10 - 괜찮아요

Trond 님, Oslo

좋아요: 청결 상태
Veldig engelsk standard
Et helt ok sted, sentralt i Eastbourne. Hotellet trenger en oppgradering på det meste, men veldig typisk britisk standard. Manglet trådløst i 4 etg, et minus. Bra frokost og baren er godkjent. God seng. Fikk ikke påfyll av shampo. Fire dagers opphold.
2018년 8월에 4박 숙박함

8/10 - 좋아요

Matthieu

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bon séjour à Eastbourne
Hôtel très bien situé et près des différents points d'intérêt d' Eastbourne . Hôtel avec un personnel compétent et des chambres correctes . Très bon petit déjeuner.
2018년 8월에 1박 숙박함

8/10 - 좋아요

MICHAEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Would stay here again. Lovely breakfast. Room was good everything we needed.
2018년 7월에 4박 숙박함

8/10 - 좋아요

Jane

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Albany Lions Hotel
The lift is vey small and so too was the bathroom with very little room to get in or out. The hotel staff were very accommodating and the owner is very friendly.
2018년 7월에 2박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
bobs getaway
Food good,friendly staff,area just right.
2018년 7월에 3박 숙박함

4/10 - 별로예요

Damian 님, Edgbaston

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice staff - poor quality run down facilities.
I was phoned the morning and moved to an amnexe/sister building . The room was beyond basic - the beds old and mattress needed changing . the building was heaving with loud noisy exchange students who chatted and giggled on the corridors running in and out of each other’s rooms - if I had been 14 I may have be more positive about that . The toilet dripped loudly - ther wall paper was coming away slightly in a couple of spots and there were stains on the bathroom cieling . There were cobweb s on the open bathroom window . If it had not been late I would have driven home. However - the staff were lovely - the woman on reception was a refreshingly direct and helpful lady and the breakfast staff were delightful the chaps could not have been more pleasant or helpful - breakfast was ok the bacon was ok and eggs the sausages were a very poor relation to any I have ever eaten. It was alll very school exchange appropriate . Whoever appoints and trains staff does a great job - whoever decides return decor and standards needs objective support - I have taken photographs to document the experience.
2018년 7월에 1박 숙박함

6/10 - 괜찮아요

Mr Michael

별로예요: 숙박 시설 상태 및 시설
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 6월에 2박 숙박함

6/10 - 괜찮아요

Deb 님, Kent, UK

Hotel right on seafront and close to everything
We had a 1 night stay, for the cost it was fine, the hotel is very tired and in need of a refurbishment. The bed was very comfortable with lovely crisp white sheets. The shower was powerful and hot. Breakfast was of a good standard for the price. Would stay again for a cheap night away as it was close to everything.
2018년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Great location for the tennnis
The hotel is definitely in need of updating, but our room was clean, comfortable and well-equipped (having a fridge was a bonus). The breakfast buffet was great and the staff in the dining room and reception were very pleasant and helpful. Unfortunately the WIFI didn't extend as far as our room, but was available in the lobby. The location was great - right on the seafront and only 5 minutes walk from the tennis at Devonshire Park. Nearby Carlisle Road has shops and takeaways, and it's also not far into the town centre.
2018년 6월에 4박 숙박함

2/10 - 너무 별로예요

Jill 님, Kent

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay somewhere else!
Badly in need of re-fit. Breakfast very basic - staff slow to offer tea/coffee. Bedroom doors didn't lock properly. No disabled access to hotel but stair lifts to all floors! I am 5'3" tall and just over 9st but my knees were almost touching the wall when using the loo. Net curtains were ripped and grubby. Overall very poor.
2018년 6월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Seafront hotel
Some parts of hotel are tired and in need of attention. Rooms were clean. Breakfasts are good and staff attentive.
2018년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Nice hotel for the price. Needs a little updating, but staff excellent, and position to beach and shops first class. Would recommend.
2018년 6월에 2박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
Good food, attentive staff.
2018년 6월에 2박 숙박함

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good One Night Stay
A somewhat fading hotel which has seen grander days (like indeed most of its guests - including ourselves!). However, it ticked most of the main boxes: clean room, comfortable bed, good shower, coffee & tea facilities in room, very good buffet breakfast, good staff. Good location on seafront and reasonably convenient for no. 12 bus service to Brighton. Only real downside was no hotel WiFi in our room (OK in lobby). Would we stay there again at the same attractive price? Absolutely!
2018년 5월에 1박 숙박함

6/10 - 괜찮아요

Gerry

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Bathroom not cleaned
- Hotel was closed. We stayed at the sister hotel. Bathroom was not cleaned upon arrival. Hair in bathtub. No toiletpaper. Mattress dirty. + Large room with lateral seaview. Near Eastbourne Pier and bandstand.
2018년 5월에 2박 숙박함

8/10 - 좋아요

wendy

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
excellent for the price
The hotel is a bit faded, but the room was large , and the free breakfast had lots of choices , both hoy and cold buffet , tea coffee fruit juices. Bedroom was very well heated .
2017년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
music from hotel next door from 5pm until 4am every day asked hotel to call police night receptionist said i had to call and then come to reception he informed us the music would be for another 2 nights no one seemed to stop this hotel from blasting a base until 4am repeatedly ??????????? lions hotel shut next day?????????????????????
2017년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
will happily go back!
The staff was very friendly and helpful from the first moment we arrived to when we left.
2017년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great staff and a hearty breakfast.
We had a lovely stay in Eastbourne. Yes the hotel needs some TLC but after the previous reviews I was expecting that so I went with an open mind. The staff were very helpful and happy. I had requested a room with a sea view and I got it, so was very thrilled. The breakfast was fantastic with an all-you- could eat continental/cooked food selection. The hotel was in a great location with the beach over the road and the main town centre less than a 10min walk. For an affordable stay, we enjoyed our weekend away. Thanks.
2017년 10월에 1박 숙박함

8/10 - 좋아요

ian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
beds were clean room was ok just needs decorating
2017년 9월에 3박 숙박함

8/10 - 좋아요

Jarno 님, Stockholm

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vi fick ett rum med havsutsikt som vi önskade. Rummet var väldigt rent och hade trevlig gammal karaktär. Personalen var mycket trevlig och hjälpsam och frukosten var god, kaffet var emellertid mycket svagt...
2017년 9월에 2박 숙박함

10/10 - 훌륭해요

Shirley

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Albany Lions
Stayed at the Albany Lions a few times over the years and always enjoy it. The location is perfect for us too. The hotel is starting to look a little shabby now but not a problem for us as we think it is great value for money. The breakfast is excellent and the rooms are bright and airy.
2017년 9월에 2박 숙박함

6/10 - 괜찮아요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not quite perfect.
I had a single room on the second floor, clean and comfortable but very small - no room for a fridge for example. Staff exceptionally friendly and helpful, and fabulous breakfast. My only complaint was the lack of wifi, which was only obtainable in the lobby. I was offered a change of room to the first floor, but still no connection. Maybe the management considers it to be unnecessary as most guests are elderly. But I am in my 70s and rely on the internet for keeping in touch with friends and family, banking and information.
2017년 8월에 3박 숙박함

8/10 - 좋아요

Gee 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Extremely helpful staff
We stayed there only one night. The hotel has the facilities to stay comfortably but not in luxury. The room and bathroom was clean, we had a fridge which was a bonus. The staff was extremely helpful and accommodating. The atmosphere was great in the evening.
2017년 8월에 1박 숙박함
답변 제공: Sales Manager 님, 2017년 9월 2일
Dear Gee, Thank you for your recent review of the Hotel. I am pleased to see that you enjoyed your stay :) We look forward to welcoming you back. With Thanks, Managment

8/10 - 좋아요

William 님, Jersey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel overall was good value for money with an excellent buffet breakfast. It was close to all amenities including the railway station.
2017년 8월에 3박 숙박함
답변 제공: Sales Manager 님, 2017년 8월 29일
Dear William, Thank you for your recent feedback on the Albany Lions Hotel. I am pleased to see that you enjoyed the Hotel and certainly look forward to welcoming you back soon. With Thanks, Management

6/10 - 괜찮아요

Thomas

좋아요: 청결 상태, 객실의 편안함
2017년 7월에 1박 숙박함
Thank you for your recent review.

6/10 - 괜찮아요

diana 님, rhenen

goede ligging aan zee
Gelegen op een toplocatie aan de strandboulevard van Eastbourne, dicht bij de theaters en op 5 minuten lopen van het centrum van de stad.
2017년 7월에 7박 숙박함
답변 제공: Sales Manager 님, 2017년 7월 26일
Dear Guest, Thank you for your recent review of the hotel. We hope to see you again soon. With Thanks, Management

4/10 - 별로예요

Jennifer

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One point, sock over smoke detector in bedroom which we reported to reception and they took no action. Surely after recent London events Health and Safety, especially involving smoke and fire should be taken very seriously!
2017년 7월에 2박 숙박함
Dear Jennifer, Thank you for your recent review on the Hotel. I am most shocked to read this about your recent stay at the Albany Lions Hotel. I have now investigated into this problem and the appropriate action has now been taken. Once again, thank you for writing. Management