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웨스트번 호텔 앤드 스파 여행 후기

3 out of 5
웨스트번 호텔 앤드 스파
46 Upper Rock Gardens, Brighton, England

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 165개 이용 후기 중 35개" "
평점 8 - 좋아요. 165개 이용 후기 중 56개" "
평점 6 - 괜찮아요. 165개 이용 후기 중 41개" "
평점 4 - 별로예요. 165개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 165개 이용 후기 중 11개" "

7.2/10

청결 상태

7.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brighton stay away.
Had a nice stay
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Saturday night stay
Lovely little find.. great placing for Concorde 2 and Brighton centre. Friendly, helpful staff. The general appearance clean. Although our bed was something to be desired. A little saggy and soft
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Don't stay in Room No.1!!
Staff very helpful and pleasant but our room, (no.1) was located immediately behind reception and we could hear everything from the desk so I assume they could hear everything from our room which made us uncomfortable. We put the 'do not disturb' sign on our door but the reception staff were very noisy from around 7am including singing! Mattress poor quality- could feel the springs but I suppose that is reflected in the price. If you are happy with basic facilities at cheap rates then it's fair enough. I wouldn't have liked to have stayed more than 2 nights.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Sharon

2023년 11월에 1박 숙박함

8/10 - 좋아요

Jackie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sasha the receptionist was very helpful when I arrived I discovered I had left my phone and credit card in taxi. Sasha rang the taxi companies and let me ring my husband, she also contacted my daughter who was coming to stay with me.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Louise

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

francis

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is very near the beach and the coty centre where most restaurants are located. We were greeted by a friendly receptionist who showednus our room. The room we had seemed to be newly renovated which is very good. We only stayed for a night and never had any problems from checking in to checking out.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Josephine

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Bob

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Generally fine. My only (minor) issue was a poor electrical contact in the TV aerial lead.
2023년 10월에 2박 숙박함

8/10 - 좋아요

Marc

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff are brilliant and very helpful
2023년 10월에 4박 숙박함

8/10 - 좋아요

Russell

2023년 9월에 1박 숙박함

8/10 - 좋아요

Nicola

2023년 9월에 1박 숙박함

8/10 - 좋아요

lyndsey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Finding digs for my daughter
Great location, staff were excellent, permit was handy and easy to obtain, en-suite room was comfortable nicely decorated and clean
2023년 9월에 1박 숙박함

8/10 - 좋아요

Abigail

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was pleasant and clean and the staff were friendly and helpful, making the most out of our stay. It was in a perfect location as it is walking distance to the lanes and the seafront, yet also in a quiet and safe location. It was a perfect choice to stay affordable and discover Brighton. The only downside was the heat at the time but the staff provided fans and still provided a great experience.
2023년 9월에 2박 숙박함

4/10 - 별로예요

Alexandru

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Location was great & 1 night stay was just about ok as accommodation poor , state of room needed a good clean Toilet seat needs changing unhygienic also phone pug charges didn’t work!
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Morgan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hen night getaway
Amazing hotel! Polite and kind staff! Needed a last minute saviour for a hen night accommodation and this place was a needle in a haystack but such a good find! Reasonable price, staff were very nice and had no issues with us being a hen group with decorations for the room etc
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Ruqayyah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As described
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Josef

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in the premium double room which was excellent. Great location I would come back and stay again
2023년 8월에 2박 숙박함

8/10 - 좋아요

Vicky

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Dana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really lovely room, the staff were friendly, kind and helpful when we checked in. Conveniently situated for the town and beach and a 20 minute walk tocthe station. Would recommend.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

declan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Mel

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs a good deep clean
We had to change rooms as the 1st room we had was not to the standard. Shower door broken, usb plugs not working, bathroom sink was in the bedroom, broken chair and overall needed a good deep clean. Having being moved to another room we found there was more space and better laid out room however there was a shocking amount of dust that set off my allergies along with mould in the bathroom shower. Not a great experience but appreciate that they were willing to try and satisfy our issues by moving us from the first room.
2023년 6월에 3박 숙박함

6/10 - 괜찮아요

Gerry

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disap
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Bex

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Waine

2023년 4월에 1박 숙박함

8/10 - 좋아요

A

좋아요: 청결 상태, 직원 및 서비스
2023년 4월에 1박 숙박함

8/10 - 좋아요

Debbie

2023년 3월에 1박 숙박함

8/10 - 좋아요

Holly

2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Marianne

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 3박 숙박함

2/10 - 너무 별로예요

Nick

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Peter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant and great location.
2022년 10월에 1박 숙박함

8/10 - 좋아요

Helen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

lisbette

2022년 7월에 2박 숙박함

6/10 - 괜찮아요

Liam

좋아요: 청결 상태, 객실의 편안함
Somewhere to sleep
Really great location, near the sea, a lovely part of town, everything you need on your doorstep abd around a 20 min walk from the train station. The property is absolutely fine for somewhere to sleep. Nothing special but perfectly functional.
2022년 4월에 2박 숙박함

8/10 - 좋아요

Veronika

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함

8/10 - 좋아요

john

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great price and great location for walking to the beach/pier also nearby St James street good for restaurants/shops.Parking is a nightmare as few spaces around and all residential permits.I parked illegally as not prepared to pay Hotel price for permit but even if you have one finding a nearby space difficult. Very mild for December and room was too hot for us to sleep so we opened window which was fine until around 1 in the morning woke up due to strong smell of Marijuana coming into room from some one smoking below! I presume from guest smoking out of his window as it says anyone smoking in room will be charged a fine. We loved Brighton and due to the low price we paid for this triple room think we got good value despite tiny bathroom and uncomfortable extra bed .Staff were friendly
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable and friendly
For an overnight stay it's plenty peaceful enough. Comfortable and friendly. Can't ask for much more.
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

Bobby

가족 여행
별로예요: 직원 및 서비스
Limited arrival window before 19:00
Be aware of limited reception hours and check-in times. You must make arrangements to arrive after 19:00. We made the booking at 18:35 and mentioned that we were several hours away. There was no mention made by the reception desk person of needing to arrive before 7:00 or there would be no one to check us in. We received confirmation with check-in instructions at 20:00, which was after it was closed. We were able to enter the lobby upon arrival and there was an after hours emergency number. All that was accomplished was after waiting an hour in the car, we were locked out of the building with no response or help. Also, they will not refund our payment. That is a very poor way to do business and poor customer service. Had we been informed about needing to make arrangements for a late arrival, we would surely have done so. Not being informed of this unusual check-in availability was not our fault and should be mentioned when inquiring about the availability - especially when it's so close to reception desk closing time.
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

rosa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We stay here regularly and it is perfect for us. Lovely room, very comfortable, nice decor but affordable. The parking is free after 8pm and before 9am but spaces can be tricky to find! The staff are lovely and very accommodating. They even informed me when I booked for the wrong day so I could change it! Thanks to all for making our weekly stay so lovely :)
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Miss k

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Tony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Perfect for a small family.
Our Family Room was very modern. And pleasant it did get very warm even tho it wasn’t a hot day, but they did provide a fan in the room that kept us cool. It was closer enough to town that you can easily walk but far enough off the busy street that you couldn’t hear the party goers. They had Netflix in the room too so we were entertained in the evening with the littlen.
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Lewis

2021년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 6월에 2박 숙박함

4/10 - 별로예요

Clinton

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff very nice. Manager was really polite but he has a job on his hands. Yes smell of paint and hallway always had ladders and rugs everywhere but it is going to take more than a lick of paint. First impression from outside, dirty and disgusting. My heart sank when I saw it. Room, well the blind I wouldn't even put it up in a shed. Bed really comfortable. Small bathroom, I didn't use the kettle it didn't quite look clean always bought out. Windows grubby. I suppose you get what you pay for. The pictures advertising this hotel is definitely not what you get. Manager very pleasant but that is as far as it goes. Good luck 🍀
2021년 3월에 3박 숙박함

6/10 - 괜찮아요

Stephen

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2021년 1월에 1박 숙박함

2/10 - 너무 별로예요

Amanda 님, London

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stylish hotel but that's all it is, it's just all surface level. When you start to use things they don't work like the both the door to the room and the bathroom door was an absolute joke to close. The shower was like somebody dribbling on you. The staff are friendly although never there to speak to. I phoned the owner to as him about breakfast and more toilet roll, he didn't pick up. Phoned me back later but not about the call I had made to him but to promote and try to sell an appointment in the spa. Don't bother staying here unless you like annoying doors and annoying staff!
2020년 9월에 2박 숙박함